My first optical experience was amazing!! The staff and doctor went above and beyond to make it an…read moreefficient and pleasant experience. Even when there were issues with my wacky insurance , they were fun and helpful. Highly recommend!!!

From the owner: We always put our patients eye care first at our Shopko Optical of Machesney Park location. Our…read moreexperienced optometrists provide primary care for all ages, including comprehensive eye exams, prescription eyeglasses and contact lens fittings and the detection and treatment of eye conditions and diseases.

I have been going here for years and have always had a great visit. The previous Doctor was…read moreprofessional and cared to meet his patients needs/concerns. Victoria and the other girls are very professional! My last appointment will be my last visit at the Machesany location. Dr. Siby Francis was RUDE and continued ignoring my concern. After repeating myself over & over again, he seemed to be unaware or didn't care that I was upset. After my frustration, I told him I was done and proceeded out the door. He didn't try to apologize nor stop me from being so upset/leaving to resolve the problem. My family and I will not go back as long as he's the Doctor!

Had a lens fall out of my glasses and stopped in to have it reinstalled. The manager, who was…read moreprofessional and courteous, took care of the problem...reinstalled the lens, cleaned my glasses and gave me a cleaning cloth. All this took less than 10 minutes. Additionally, the repair, lens cleaning and the cleaning cloth was NO CHARGE! Great customer service! Thank you!!

I called today, January 26th 2026 My family of 5 have been…read morecoming to Eye World 8 years, and I have too make sure everyone knows Ms. Jasmine Epitome of Great Customer Service Very pleasant and professional when speaking with her, she was very helpful and patient with me and my questions. Keep up the amazing job you do, good customer service is really rare now a days !!! Thanks Ms. Jasmine

The doctors themselves were fine. In fact, when my new $1000 glasses worked for distance but not…read morefor my computer or reading, I went to another company for a second opinion. They told me that they would have given me the same prescription. The problem apparently is with the lab. The front office personnel tried several times to adjust the frames to no avail. I finally quit wearing the new ones and went back to my old ones. My old ones were pretty much equal for distance which begs the question: did I really need new glasses at all? Also, if I can see my computer and read clearly with my old glasses, why can't their lab make comparable lenses? Basically, I wasted $1000. I would recommend them for an exam, but take your prescription elsewhere to have your lenses made.

I had something stuck in my eye, I called day of and he got me scheduled in around lunch as a new…read morepatient. He was really nice, found the piece right away and got it out, immediate relief afterwards. Only complaint would be that he was about 25 minutes behind but that happens

From the owner: Stoneview Eye Care has proudly served the Roscoe community since 2021. And we want to help you…read moreachieve and maintain clear vision for years to come. Our experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Roscoe community through enhanced vision.

Fast & thorough exam, very good with kids & is centrally located. accepts Medicaid l highly…read morerecommend

I've absolutely DO NOT recommend MyEye Dr. Every single time we've been there they upcharge my…read morefamily for glasses to make more money. They didn't submit anything correctly to the insurance. Spending $600 on a pair of glasses after insurance is beyond ridiculous. Took me over a month to get it figured out. Which finally they ended up taking care of it. But it shouldn't have been an issue in the first place. My family and I won't ever go there again. I didn't care for Dr Corrigan either. She was very arrogant and dismissed my questions and concerns. Save yourself the trouble and don't go here!

3+ weeks to get glasses for my wife and she still doesn't have them. They blamed the insurance…read morecompany and then the lab. Never an apology or a follow up on status. I validated their claim that the lab was at fault multiple times in making the lens and then shipping to the wrong location BUT I repeat BUT... they failed to communicate this to us and even said they did not have our contact information which is impossible since they just verified both our phone numbers.

the optometrist knew exactly what he was doing. I told him that I have been getting really bad…read moreheadaches from watching TV, sitting in front of the computer, and reading. He was able to fit me with a pair of glasses that I am supposed to wear all the time, and as soon as I put them on, the headaches stopped. it's amazing how something so simple as putting on a pair of glasses can have that effect. I am considering going back for another pair.

This place is so unorganized I had an 11:10 am appointment noticed I was running late so I called…read moreto inform the office ,which I was told was fine. However, when I got there I was told they were fully booked. Do not go there they are very unprofessional and only has one eye doctor in office. Avoid this place go somewhere else.

Doctor gave me an incorrect contact lense prescription and would not replace a box of contacts I…read morepurchased because of his error. You can bet I will never go there again.

Walked in with NO appointment and broken glasses. One of the staff took the pieces and said the Lab…read moreManager would restring them in a few minutes. In just a few he brought them to me and said, "You're good to go." I asked about the charge and he said "None." I clarified that I had not purchased them from Eyeglass World and he reiterated, "No charge." Fixed glasses AND strengthened my faith in humanity. Beautiful. Thank you!

I made a appointment and was seen in a reasonable time frame. They prescribed me some glasses and I…read morehad them filled elsewhere because of costs. I picked up my new glasses and was able to see less with them on than I could without them. So I went back to Eyeglass World and they rechecked my eyes and gave me a different prescription. Apparently my eyes improved in the week that it took to get my new glasses because the new prescription is not as strong as the first one. So then they billed my insurance for another eye exam and another pair of glasses. The new glasses I can see better than the original but they are still not right. I went back to using my glasses from 2 years ago just to see decent. They are crooks there. I don't think they have any idea what they are doing and they don't honor their work

I needed a specific time for my appointment, so I had to schedule almost two months in advance. I…read moregot a call the day before my appointment confirming a different time, that doesn't work. I asked what happened to my original time, they had no clue. There are way too many other eye doctors in the area to deal with this level of poor customer appreciation and service.

Just to order contacts, I have had to pay for a glasses vision exam, a contact vision exam, and a…read morefitting exam. In total, they have gotten around 350 dollars out of me before they would order my contacts. This is not including the price of my contacts. After being a customer here for over 17 years, I'm appalled.