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    Fielmann Vision Care

    5.0 (1 review)
    Open 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - Fielmann Vision Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    1 month ago

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    Visionworks

    Visionworks

    2.9(11 reviews)
    8.7 mi

    After a terrible experience with Pearle, I went to Visionworks and it was excellent. My glasses…read morearrived with the correct prescription, and so did my contact lenses. The employees were very friendly, and even though the doctor's consultation was virtual, I had no problems whatsoever. Thank you Visionworks

    I have been going here for eye exams and contacts and glasses for years. I recently ran out of…read morecontacts and need to get an eye exam. They informed me that the optometrist is now remote. Since I have a cataract developing, I need a live optometrist to monitor its development and let me know when to see an opthomologist for a consult. The receptionist told me, "oh, you"ll know when to go. My dad was told he would just know when his vision is bad enough." Huh? Should a receptionist be giving advice like this from a professional optometry business? I asked if I could get an extension for a month or two on my contacts and she refused to even ask the optometrist on staff. When I asked her for my prescription she was trying to mislead me until I informed her that my records belong to me. So she printed out my prescription and wrote in large red letters "this prescription has expired. Do not fill it"" I told her my daughter gets her contacts over the internet with needing a yearly eye exam. This company hates its patients. Period. She had nothing to offer except rudeness and lack of concern Oh and their robot that answers the phone is really ridiculous. She used to go on and on answering questions you didn't even ask. 5 minutes of monologue from her when all you need to know is what time is my appointment. At least that's better. Now she says things like". I can help you schedule an appointment. Oops something has gone wrong. Please call back later. No I will get an agent to help you". Are you kidding me?. I will say that the optometrists I've seen there over the years have been wonderful and the products have been fantastic. But what's going on there now is heartbreaking.

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    Fielmann Vision Care - optometrists - Updated May 2026

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