Walked in with NO appointment and broken glasses. One of the staff took the pieces and said the Lab…read moreManager would restring them in a few minutes. In just a few he brought them to me and said, "You're good to go." I asked about the charge and he said "None." I clarified that I had not purchased them from Eyeglass World and he reiterated, "No charge." Fixed glasses AND strengthened my faith in humanity. Beautiful. Thank you!

I made a appointment and was seen in a reasonable time frame. They prescribed me some glasses and I…read morehad them filled elsewhere because of costs. I picked up my new glasses and was able to see less with them on than I could without them. So I went back to Eyeglass World and they rechecked my eyes and gave me a different prescription. Apparently my eyes improved in the week that it took to get my new glasses because the new prescription is not as strong as the first one. So then they billed my insurance for another eye exam and another pair of glasses. The new glasses I can see better than the original but they are still not right. I went back to using my glasses from 2 years ago just to see decent. They are crooks there. I don't think they have any idea what they are doing and they don't honor their work

Love this place because they treat you like family while keeping a very professional environment…read more If you think about it that's a pretty neat trick. Because of their eye professional Shelvy they have earned my business for life. Thank you again for your wonderful service ! I highly recommend All about eyes, Jon Paul Agustsson

Worst place I've ever had to deal with! 4 frames that kept breaking and I get blamed for breaking…read morethem! Forking over 1k worth of money to this place! Stay away and find a better place that's not overpriced and inconvenient. Then want to claim that my expensive overpriced lenses have to be replaced because there have been to many frame replacements! I'll never do business with this place ever again! Worst experience!

I waited 2 weeks for my glasses, they lost them in transit. Their solution was to re-order them and…read moremake me wait another 2 weeks. No offer to expedite, ridiculous! Took almost an hour for them to process a refund, still haven't gotten it yet. I used to refer orientation classes of 50 people to go there for prescription safety glasses, won't be doing that again.

Got the eye care club many years ago. Almost had to bail as during the pandemic they went to…read more"virtual" eye exams. Yea - like I want the Dr. to be somewhere else. FINALLY our local got a Dr. We went in. Crazy, I had eye care, my wife's had expired. Scam? We paid for eye club again. We like the frames they offer. Got new contacts. Trials worked well. Called, ordered $400 of contacts. NOW they changed and they want $5 buck to deliver them. WTF? It is less labor for them. THEY save money. And I pay extra. Next thing they will charge to use a credit card. Could have gone with Costco. Now thinking that may have been better.

This is a Mom and Pop store. I cannot tell you how happy I am with this place. I've been to all the…read morelocal chain eyeglass places and some very miserable experiences.... This is NOT that place! I first found them about 1.5 years ago when nobody else would do the work I needed. They were the ONLY place I could find that would fit lenses on a special frame I already had. I had Airsoft/ski goggles with special frame inserts. They were happy to take care of my needs and exceeded my expectations. I have since had them do custom work like this again and have always been extremely happy with not only the results but the experience. Today I had a lens fall out on my sunglasses. I did not buy them here. My warranty has run out at the local chain store I got them from a few years back. I just thought they deserved my business after my previous interactions and brought them here. They gladly fixed them for me and absolutely refused payment. I actually tried.... This is more than a business. This is a husband and wife with a honest soul. When I need another set of glasses, there is no doubt in my mind I'm coming back here.

The only place to go. ALSO the only place in Rockford that have opticians with actual DEGREES in…read moretheir field!!! The Whalens are great.

I called to obtain a copy of my prescription that has been covered by my insurance and paid for and…read morewas denied a copy due to an outstanding balance unrelated to my prescription. I attempted to make a payment on the account but it wasn't sufficient and my prescription would continue to be withheld. According to the federal trade commission this is a violation of the Eyeglass Rule and Contact Lens rule. See link: https://www.consumer.ftc.gov/articles/understanding-your-prescription-rights-glasses-and-contact-lenses

I went here early last year for the first time. I really liked the doctor and the staff. Both were…read morevery friendly and informative. I also requested my prescription a couple of months ago to replace my glasses that were accidentally thrown away. They emailed me within 5 minutes with zero issues. I see other people who have given this place bad reviews, but this was not my experience whatsoever. Excellent place, and I will continue to go and recommend it.

We had a good experience with getting 2 pairs of regular glasses and a pair of sunglasses for my…read morehusband here. The website had a 2 for deal so we used that. The manager helped us (I forgot her name) and she was helpful, and nice, as were the employees we dealt with that day. All three pairs were made in 30 minutes. (it's quick turnaround if they have the lenses in stock). We got texts letting us know and when we got the third text we headed back to pick them up. They noticed some sort of issue with one pair in the meantime and were already remaking them when we arrived so we waited a few more minutes but we are happy they caught the issue before we left. I will go there when I need new glasses.

Sucks, just sucks. New lenses placed in old frames. 24 hrs later frames break from an obvious…read morecrease in the metal nose piece. Unapologetic and unhelpful.

I called today, January 26th 2026 My family of 5 have been…read morecoming to Eye World 8 years, and I have too make sure everyone knows Ms. Jasmine Epitome of Great Customer Service Very pleasant and professional when speaking with her, she was very helpful and patient with me and my questions. Keep up the amazing job you do, good customer service is really rare now a days !!! Thanks Ms. Jasmine

The doctors themselves were fine. In fact, when my new $1000 glasses worked for distance but not…read morefor my computer or reading, I went to another company for a second opinion. They told me that they would have given me the same prescription. The problem apparently is with the lab. The front office personnel tried several times to adjust the frames to no avail. I finally quit wearing the new ones and went back to my old ones. My old ones were pretty much equal for distance which begs the question: did I really need new glasses at all? Also, if I can see my computer and read clearly with my old glasses, why can't their lab make comparable lenses? Basically, I wasted $1000. I would recommend them for an exam, but take your prescription elsewhere to have your lenses made.

I went to Eye Deal Optical hoping to hopefully repair or replace my broken sunglasses (…read moreprescription sunglasses are pricey! ) James tried several options to repair them for me, but when that didn't work out he took the time to find a similar frame to put my lenses in. I was so happy to have an economical solution for my prescription sunglasses! I walked out the door with my sunglasses in less then an hour for less than $50. The service was great! James really went out of his way to help me and my new sunglasses are super cute.

I've beengoing to Eyedeal optical for at least 25 years. It is without a the best optical shop…read moreI've ever visited. Great service, great people, and unbelievably affordable. I spend substantially less money there than when I used to get glasses & contacts with insurance at other stores. I have progressive polycarbonate trifocals with amazing frames and they cost me a third of what I was quoted somewhere else. And even though the value is important. Service is even more important to me. They are the place to go and I highly recommend you call them today. Ask about the really cool prescription sunglasses they can make you in any color and style. For under $100. Way to go James.

Buyer beware. I needed glasses for the first time. I thought all eyeglass places were basically the…read moresame. I was wrong. I ended up with a $260 bill and glasses that do not work. when I complained I was told it would be another $100 to make it right. After complaining to their customer service line I was told to go back and maybe the manager will give me a refund. eitherway it was a sh!t show

From the owner: Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a…read moremission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!

Amazing service. Dr. Shah was super knowledgeable and friendly. He fit me with great contacts. I…read moreregularly go to him with any issues.

My family and I have been going to Shah Vision for over 15 years (at prior location at the…read moreCherryvale Mall). i am not an easy contact lens fit, but Dr. Shah is always looking for new approaches and fits and makes adjustments if they don't work! My daughter has a difficult prescription and at times needed adjustments every 6 months. Dr Shah and his staff, especially Vie have always been a constant source of support. My family and I highly recommend Shah Vision for their eye care needs