The staff here are wonderful and knowledgeable. I have had a cornea transplant in each eye…read more(keratoconus) and been fitted for scleral lenses, and am seeing better than I have in years.

My vision is worse than it has ever been. It appears to me…read morethey are more worried about about production than professionalism. Everything is very rushed. The Drs. Tell you what they want to hear and don't listen to the patient. I would not recommend this facility.

I am 65 years old and had cataract eye surgery performed by Dr…read more Yoon in both eyes. I cannot express how pleased that I had him do them. He is amazingly talented, professional and punctual!!! All of the staff at this facility are very friendly and helpful!! I now have perfect 20/20 vision in both eyes and don't require any glasses at all!!! TRUELY AWESOME, THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not very impressed with this practice, though I will say Dr Yoon did a good job on the laser…read moresurgery; the rest of the visits were very disappointing. Number one, the practice is not handicapped accessible and quite dangerous for seniors with mobility issues and others with disabilities. From the narrow parking lot to the very narrow and steep ramp leading to the front door and the heavy front doors, it's just plain dangerous for seniors to navigate. Their equipment is from the 1960s, and my mother was actually told, when she was asked to lay her head back she was told that the chair was broken and didn't have a head support, and yet Dr Yoon apparently drives a brand new Tesla.

Love this place because they treat you like family while keeping a very professional environment…read more If you think about it that's a pretty neat trick. Because of their eye professional Shelvy they have earned my business for life. Thank you again for your wonderful service ! I highly recommend All about eyes, Jon Paul Agustsson

Worst place I've ever had to deal with! 4 frames that kept breaking and I get blamed for breaking…read morethem! Forking over 1k worth of money to this place! Stay away and find a better place that's not overpriced and inconvenient. Then want to claim that my expensive overpriced lenses have to be replaced because there have been to many frame replacements! I'll never do business with this place ever again! Worst experience!

Dr yoon was so extremely rude to me I literally cried when I left. Horrible bedside manner. No…read morecompassion for his patients and very arrogant. Would never go there again.

Doctor may be very well versed in the surgery, but his bedside manner absolutely, is very poor. My…read morehusband had cataract removed in one eye and still needs the other eye done, but this Dr will not being doing it. This Dr continued with surgery while my husband was complaining of pain. He should have stopped surgery and numbed the eye more, instead of continuing while my husband was screaming in pain. Then this Dr had the nerve to accuse my husband of being " too sensitive" and to suck it up." In my opinion, I would not recommend this Dr for services.

He destroyed my face. He gave me a necklift approximately five years ago. I had to have the same…read morenecklift completely redone by a different surgeon who did his best to fix it. I am still undergoing laser treatments to reduce bulging, lumps, and scar tissue from the ordeal. I have walked around with the shame of this procedure on my neck/face for years now. Other medical professionals in Rockford, including my GP and a RN, have shared that they have heard horror stories about him. Do not go to him. Also, he made me sign a contract as they were wheeling me into surgery. It said that I would never post any negative review anywhere about him. Since he is not longer practicing in Rockford, I now feel safe to speak out. The new doctors that have taken over at his clinic are both very good.

He destroyed my life. He has zero aesthetic skills, he butchered my breasts and left me severely…read moredeformed and in permanent pain. He never performed part of the surgery I contracted and paid for yet never informed me of this.A major breach of contract. I had to find out on my own over two years later. I paid for a BlisCare complication insurance package and then when I had a major complication, I was discarded like last week's trash. Extremely arrogant, cold and cruel. ZERO AFTERCARE! Once they have your money, you are in their rearview mirror. Ultimately, I had to go to the emergency room on my own and use my own insurance and out-of-pocket. Another breach of contract. His office outrageously forged my initials four times on an incomplete Consent document, resulting in permanently destroying my right to privacy and protection by posting my photo and private surgical procedure and medical information all over their social media. WHO DOES THIS? I want the names of all the employees at Pryor Health, who have intentionally and fraudulently destroyed my life. He forever stole my right to privacy, my sense of safety in a medical facility, and my peace. A majority of my medical records are back-dated, filled with fiction, lies and fraud. Example: They outrageously created a fraudulent 2-page DOS medical record of a detailed physical that was alleged to have occurred at their facility prior to my surgery. NEVER HAPPENED! I don't even live in Illinois and was never there on that date and never had a physical there at any time. MEDICAL RECORDS ARE LEGAL DOCUMENTS and should be accurate, and not fraudulent. He never took any responsibility to ensure my informed consent was ethically provided. The most disorganized medical facility run by many unqualified, incompetent or complicit staff. In my opinion, Landon Pryor and Pryor Health are only concerned about $$$ profit as his surgical practice was acquired by a private equity firm since 2021. Profit over patient care. Exploiting a vulnerable woman with no regard for her personal safety or wellbeing. RUN AWAY AS FAST AS YOU CAN! And WHY do they routinely delete ALL of their negative reviews (mine included) on their Pryor Health (Google) website? Up to now 666 positive reviews at this point and zero negative? And then permanently block me from posting any review going forward. It's time to stop the scam. Impossible to trust a medical/surgical facility if they can't be truthful about their reviews. It makes sense now why I was mailed a two page NDA document, prior to my surgery, after I had already paid close to $15,000, threatening to sue me if I post any negative reviews about him or the practice. Attached to the NDA was a new, even more stringent cancellation policy, outlining the escalating percentages of fees I would be charged up to my surgery date if I were to cancel. What a disgrace. Major red flags. I wish I had followed my gut, canceled and hired an attorney at that point. My life would be so much healthier and happier than it is now filled with PTSD and constant flashback nightmares. Find an ethical, trustworthy surgical center, this place isn't it.

I called today, January 26th 2026 My family of 5 have been…read morecoming to Eye World 8 years, and I have too make sure everyone knows Ms. Jasmine Epitome of Great Customer Service Very pleasant and professional when speaking with her, she was very helpful and patient with me and my questions. Keep up the amazing job you do, good customer service is really rare now a days !!! Thanks Ms. Jasmine

The doctors themselves were fine. In fact, when my new $1000 glasses worked for distance but not…read morefor my computer or reading, I went to another company for a second opinion. They told me that they would have given me the same prescription. The problem apparently is with the lab. The front office personnel tried several times to adjust the frames to no avail. I finally quit wearing the new ones and went back to my old ones. My old ones were pretty much equal for distance which begs the question: did I really need new glasses at all? Also, if I can see my computer and read clearly with my old glasses, why can't their lab make comparable lenses? Basically, I wasted $1000. I would recommend them for an exam, but take your prescription elsewhere to have your lenses made.

the people at family optical in rockford are awesome. especially shawn. helped me pick out…read moreframes and when they came in adjusted them perfect. love this place. best optical care in rockford. would recommend family optical - rockford highly to friends and family.

I called to obtain a copy of my prescription that has been covered by my insurance and paid for and…read morewas denied a copy due to an outstanding balance unrelated to my prescription. I attempted to make a payment on the account but it wasn't sufficient and my prescription would continue to be withheld. According to the federal trade commission this is a violation of the Eyeglass Rule and Contact Lens rule. See link: https://www.consumer.ftc.gov/articles/understanding-your-prescription-rights-glasses-and-contact-lenses

I have been going here for years and have always had a great visit. The previous Doctor was…read moreprofessional and cared to meet his patients needs/concerns. Victoria and the other girls are very professional! My last appointment will be my last visit at the Machesany location. Dr. Siby Francis was RUDE and continued ignoring my concern. After repeating myself over & over again, he seemed to be unaware or didn't care that I was upset. After my frustration, I told him I was done and proceeded out the door. He didn't try to apologize nor stop me from being so upset/leaving to resolve the problem. My family and I will not go back as long as he's the Doctor!

Had a lens fall out of my glasses and stopped in to have it reinstalled. The manager, who was…read moreprofessional and courteous, took care of the problem...reinstalled the lens, cleaned my glasses and gave me a cleaning cloth. All this took less than 10 minutes. Additionally, the repair, lens cleaning and the cleaning cloth was NO CHARGE! Great customer service! Thank you!!

Amazing service. Dr. Shah was super knowledgeable and friendly. He fit me with great contacts. I…read moreregularly go to him with any issues.

My family and I have been going to Shah Vision for over 15 years (at prior location at the…read moreCherryvale Mall). i am not an easy contact lens fit, but Dr. Shah is always looking for new approaches and fits and makes adjustments if they don't work! My daughter has a difficult prescription and at times needed adjustments every 6 months. Dr Shah and his staff, especially Vie have always been a constant source of support. My family and I highly recommend Shah Vision for their eye care needs