Although this Big Lots location and many others are permanently closing, I would like to share an…read moreexperience I had at the Franklin, IN store. 30 minutes before closing, a male employee yelled throughout the whole store-- "We are closing in 30 minutes please take your selections up to the front" and continued to yell it very loudly 2 more times over the next 20 minutes (not speaking over an intercom). Even the other shoppers were looking at each other disconcertedly because of how loud the employee was yelling. Another female employee with black glasses was also coming around and reminding people but I wasn't affected by her until I came up to the front. It turned exactly 7 o'clock. I took two items out of my cart before going 4 feet up to the register and the same female employee approached me in a very rude tone saying-- "We are LITERALLY closed. You need to leave now". As someone who works in the service and healthcare industry, I've never spoken to any customer in a manner quite like that. I didn't approach the store minutes before they close. I was reviewing my items in the cart and actively approaching the register. The Big Lots store in Columbus however, is managed in a much better way and they don't yell throughout the store. As for those employees in Franklin's Big Lots, they will leave a bad impression for the last people to ever shop in a Big Lots store. Despite loving my purchase, the customer service was very disappointing.

I come here almost every Sunday. I'm hooked. I get my dry groceries, household cleaning supplies,…read morepaper products, and gifts here. It's all at a great price and the stock is constantly changing. The staff is friendly and helpful and I always have a great time roaming the aisles in search of kitty litter and pop tarts. There is something for everyone here!

Wasn't greeted when coming in and pink tags are not ringing up .49 cent like other locations. Went…read moreto Marshalls for their clearance instead.

Do not shop at Ross for Less in Franklin Indiana my daughter and I went there and we found some…read morejeans on the clearance rack so my daughter decide to get them we had got a lot of other things that probably would have added up to almost $300 worth of stuff when we went to go check out the girl ripped off the clearance tags and said nope this isn't for that but it was on there with there price gun with the security tags on it on so we asked to speak to the manager and that cashier she was rude and snooty well then we explain to the manager and she said oh no you can't have it for this price this is not right. She took everything out of our bag that the cashier is already rang up and was examining that I said no they already rang up one pair of pants from that clearance rack then she decided to rip those off too so I told her we didn't want any of our staff and she said well have a good day and a snotty manber now if I am right and I know I am they were supposed to let us have it for that price because they are the one that marked down with their gun.There's no way possible that we could have done it we don't have a gun to put new prices on them. so don't go to that store at all.

Worst customer Service experience in my 55 years of life.... My 30+ years of experience and…read moremanagement one thing I've learned is when your employees are bad it's usually because of the manager. this Walmart has the worst employe experience I've ever seen. I've visited many Walmarts in my life. in fact at one time I was a Walmart manager... and I would have never allowed what happening here.

Cannot believe how terrible this store has gotten. Service is practically nonexistent. The…read moreworkers are either standing around talking to each other or playing on their phone. The shelves don't get restocked often. I would rather pay a little more and shop at Kroger or Meijer from now on! And the service area lady needs to be a lot more understanding. The ink in the registers are pathetic. How can I return something if I cannot read the receipts to bring the right on back. Oh...this way you cannot return anything.

I want to recognize Brenda at Macy's in Greenwood Park Mall for truly exceptional service…read more What makes our experience so remarkable is that Brenda had already clocked out for the day when I approached her for help--I had no idea at the time. Instead of simply pointing us in the right direction, she stayed with us for at least another hour and a half to help my son find everything he needed. She sized him for a suit, helped us work through different fits and styles, and stayed with us as we selected a suit, at least six pairs of pants, four or five shirts, two ties, socks, and more. She was incredibly patient, knowledgeable, and kind throughout the entire process. My son was becoming quite overwhelmed by all of the choices, and Brenda recognized that and made the experience manageable for him. Without her help, we genuinely would have struggled to get everything accomplished. Employees like Brenda are what make customers want to return to a store. Staying that long after her shift to make sure we were completely taken care of was far beyond anything we expected. We are incredibly grateful for her kindness and dedication, and I sincerely hope Macy's recognizes Brenda for going so far above and beyond for us. Thank you, Brenda. You made a potentially stressful experience an absolutely wonderful one. Five stars does not feel like enough!

This Macy's is located in Greenwood Park Mall. My husband and I like shopping at Macy's because…read morethey have everything from casual to dress wear to outdoors stuff. We frequent Macy's a lot when needing to get clothes for occasions. They have multiple entrances, so parking usually isn't an issue here. The mall can get really busy during holidays, so it may be harder to find parking during these times. The entrance by the ladies/junior section has a women's restroom conveniently located by the fitting room. I have used this restroom often, and it's usually clean. Macy's sale racks are worth checking out. I found a cute sweater dress marked down for $22 that was on last act that I purchased. Original price was $80. I love a good sale. Fitting rooms are available in many of the departments, so that's never an issue. Most of the workers are helpful. This location also has a whole area for Macy's Backstage which is more clearance/marked down items. I found a pair of boots that were my size for $5, but unfortunately they were too tight so I decided not to purchase.

It's a clean store with some good deals. Too bad they have shady incompetent workers. I got rung up…read moretwice for the same item, caught it before I left the store, she refunds me then "forgets" to put the item back in my bag. So I still got charged for an item that I didn't get. Of course when she refunds me she had to make an excuse of how it's loud in the store so she didn't hear it ring up twice. Sure.

I've always enjoyed shopping at Marshall's but these last few months they haven't had anything…read moreworth buying a lot of items look cheap and not a lot of name brand clothing for my 7 month old son ill wait a few more months and let them get it together or I'll just find somewhere else to spend my money for more of my reviews please check out my old yelp pg Mrs Jackson D.

Their wheels chairs need work, hard to push like the bearings need oiled or greased. There was…read moresharp pieces on the hand drive on the wheels that cut my thumb, but nothing serious. Most of the isles were too tight to wheel through. The inventory on the floor was scarce on many items to buy, had to go to greenwood store thay had more selections on floor. Employees were super nice though. Hopefully when I come back things improve.

service was slow and they forgot to take off some of the clothing tags. The value was overpriced…read moreand unnecessar.

This location seems to always be clean and stocked. I love just to go in and walk around looking at…read morethings.

The Greenwood Target is a very nice, large Target. The grocery is a full grocery, not a small…read moregrocery offering like Nora. The aisles are nice and wide. The clothing departments have more extensive selections than most Targets. The store is also neater and cleaner and more organized than many. There were several check out lines open that seemed to be moving quickly; and the staff seemed very friendly. Finally I appreciate the reasonably wide parking spots in the large parking lot.

We look on the Wal-Mart app to see if certain items are in stock at this location, it says they…read moreare, but when we go in they are not, even after asking employees. It's frustrating to say the least.

The speed and efficiency of curbside grocery pickup has declined dramatically over the past few…read moreweeks with little to no apparent intervention by management. It is now more typical to wait 20 minutes to an hour for groceries to be brought to your car once you arrive. I typically do not receive an apology for my wait. Associates bringing groceries to cars are oftentimes observed to be doing their jobs very slowly and at times not carefully. When there have been no parking places left for curbside pickup and people waiting 30+ minutes, it is not uncommon to observe associates making prolonged small talk with customers unrelated to completing their grocery orders. Disappointing and makes me want to utilize Kroger and Meijer's curbside services more often.

I have been buying their clothing from my girlfriends boutique (Maison Soleil) for the past few…read moreyears. I was so lucky to check out the store while home for Thanksgiving. What a cute store!!! So many options and tons of sizes!! Prices are a little high, but when buying from a boutique, we must remember, these funds are going to the business owner/staff and not some large corporation. The sale section has TONS of options. I fell in love with a wallet and may need to check them out online soon!

Franklin has exploded in small town charm and adorable boutiques. It was formerly dominated by…read moreantique malls with the only clothing option being Walmart. ugh. Enter by Tavi Boutique. Not only cute clothes, but cute clothes with a mission: Stop human trafficking, buy fair trade. A project by Center for Global Impact, they teach women from Cambodia how to sew and cook, and then their items are sold here. And let me tell you, folks, these threads are trendy, reasonably priced, and high quality. Each item is stitched with the woman's name that sewed it in the back. It's basically like wearing a global hug. The shop itself is cozy and bright, and the sales associates friendly. Definitely worth a stop!