I got ripped off. Was quoted $25 per shirt for alteration. They charged my card $29 per shirt. The…read morewoman at the counter kept saying, "I know I quoted you $25, but 'she' charge more." When I suggested that I get them for the quoted price, she just gave me a blank look.

I brought in a silk Ralph Lauren blouse to be cleaned. The…read moreowner and I both looked at the cleaning instructions that stated Hand Wash!... So I said OK then hand wash it! She then proceeded to mark the stains with red tape. It was brand new, and I just wore it to 1 Christmas party! I dropped it off on Saturday and was told that it would take until Tuesday. I said no worries, I just wanted it cleaned nicely. I picked it up today, paid for it while waiting, then proceeded to to look to see if all of the stains were removed (they were not) and instantly noticed the shine was gone, and the shirt had been dry cleaned, and totally ruined! No apology!... Just an incredibly rude, & agitated owner! She figured that she'd return my $8, and then just disappear & walk away! Unfortunately, a Very Poor way of doing business! I'm guessing she already has plenty of customers For Now! It's Truly a shame, since my entire family liked this cleaners! Well live & learn! Happy Holidays To All! ~

My wife bought an expensive dress for a wedding. After the wedding she brought the dress to Four…read moreSeasons Cleaners to be dry cleaned. When she picked it up a button was missing and in some areas of the dress the print was smudged. The owner said to give him a couple of days to find the button and then he would call her. She waited 5 days without hearing from him so she went back to the store to speak with him. He said that he couldn't find the button and the stains on the dress were not caused by being dry cleaned. Without the lost button and the stains, the dress is ruined. The owner offered no compensation. Not even a refund on the cleaning charge. When she told him that her only option was to file a complaint with Small Claims Court he started yelling at her, accused her of threatening him, picked up his phone and started to call the police. She said that was fine, she would wait for the police to come so she could tell her side of the story. That's when he put the phone down. Don't ever use Four Seasons Cleaners. If you have a problem you will have no recourse and be treated with disrespect.

Brought 5 items. 3 were not good when I went to get them. They sewed a pocket back on crooked. I…read moreshowed the lady it was not good and she apologized profusely saying the tailor usually does a good job. They will fix it. So I left and when I picked it up, it is still crooked. I showed her and she said, "it's because he doesn't have enough material to make it straight." I told her I bought it straight so why couldn't he put it back. (Put the pocket back.) The second item looked like it wasn't even fixed. The 3rd item had the material sewn over itself. Couldn't even wear it, they had to fix the 3 items. I is ok. One is mediocre and the pocket is still wrong. I will never go back. Do not recommend.

Husband who works there in the afternoon is extremely RUDE & has a FOUL MOUTH!!!…read moreCame to get my clothes earlier after his wife said it was available for pickup. Encountered the obnoxious husband after work and he argued with me that his my wife didn't say to pickup early!! He WASN'TEVEN AROUND when we talked!!! EXTREMELY POOR CUSTOMER SERVICE!!!!

I've been bringing Zen Cleaners dry cleaning, small alterations, and minor mending for the past few…read moremonths. They always do beautiful, careful work that breathes new life into my possessions. And their rates are quite affordable. I also appreciate their focus on green ingredients. I have sensitive skin (rosacea, keratosis pilaris) and their gentle products have never caused me any skin irritation. At the same time, everything is always beautifully cleaned. So glad I found them -- and in such a convenient location too!

My wife took an article of clothing to this cleaners and paid $20.00 to get it altered. A week…read morelater, she went to pick it up and it was never altered. The person behind the desk was very rude and obnoxious. I do not recommend going to this cleaners

They tailored some of my pants It was only 14 dollars and…read morethey take card So that helps I got them back in a week

Friendly service and quality cleaning…read more I like being valued as a customer. Because it's family owned, I get much better service than other cleaners with workers who seem to be frustrated working in there locations They offer for discounts if you pay with cash

Exceptional. Next day availability. Alterations are done very well. Value is definitely A+…read more Been coming here for 10 years now. Nothing to complain about. The store manager is very friendly and knowledgeable.

Neat, with everything you need to wash and dry laundry. (They also take in and do wash for you.)…read moreDifferent size machines that take quarters; there is also a coin machine on site. A Queen sized comforter cost me $5 to wash and $3 to dry and I used my own products from home. Wash cycle was under 25 minutes. (Not sure yet about the dry cycle.) No frills but I had a place to sit and a counter to use to fold. Employee on site was friendly. There was a tv and a small convenience spot available. Cold water only. Not sure how long they will be here with the construction going on, but I for one appreciate having a close by and economical option for our infrequent laundromat need. Easy parking in front, intersection of Lake Mead and Water Street.

This is an older laundry, the machines seem to work ok but you can only use cold water, hot not…read moreavailable. A wash in the large machine is $5.00 for a 23 minute wash, the commercial drier too a comforted and matrice cover and is $3.00,

Last time for these Fools , this is the Second Time these Fools made a Mistake on altering my pants…read more!! The Female Claims it was my Fault, They don't know how to Read a measuring tape !!! I don't like nasty Attitudes so they can stick it where the sun doesn't shine !!!!

This was honestly one of the worst customer service experiences I've had. We trusted this place…read morewith an expensive sweater, and it came back damaged while in their care. What made everything even worse was how they handled the situation afterward. Instead of calmly helping resolve the issue, we were met with yelling, intimidation, attitude, and complete disrespect toward me and my daughter. The experience was stressful enough that I genuinely regret ever bringing anything here in the first place. Yes, they eventually gave partial compensation, but not even close to the full value of the sweater, and only after all the back and forth. At that point, it felt less about customer care and more about avoiding responsibility. I would seriously not recommend bringing luxury, designer, sentimental, or expensive clothing here unless you're willing to risk it being damaged and then having to fight to be taken seriously afterward. As someone who is also Korean, this experience was especially disappointing to me. Most Korean business owners and families I know value respect, accountability, and treating customers properly, which is why this interaction felt so upsetting and uncharacteristic.

I spoke with the owner and he told me about the history of the shop. Good service, good quality,…read moreand kind of people.

I've gone to this cleaner for about 5 years and most of my experience has been great. The pricing…read moreis good and I've never had any issues with my dry cleaning. They also do a great job with alteration and the pricing is fair. But they do get busy so alterations usually take a while to get back. That all being said, my most recent experience was really awful. I dropped off 5 t-shirts to be hemmed, which I used to do frequently.. They've always done a great job but the last time they all came back a bit long, off by about an inch. Now, I've never had them measure me in the store. My wife and I both work in fashion and have a lot of experience taking measurements so I just let him know how many inches I need taken off. This makes it much easier and faster to drop off and has never been an issue in the past. So I took the tshirts back in and let Mo know that they were off by about an inch. I said "I think maybe your son might have just wrote down the measurement wrong". He immediately got defensive and told me that he was the one who took this order and not his son. The he said that's why I should always have them take the measurements in the store. I was a little surprised by his reaction since we've always had great interactions and I didn't approach him aggressively at all. He told me to try all the shirts on again and that he couldn't take my word for it that it was just an inch off. I complied and tried them on. Afterwards he told me that they never take responsibility for any alterations that aren't measured in store themselves. And I said "oh I didn't know that because I've always just given you the measurements. It's not a big deal I think it was just an honest mistake". He then insisted again that his son didn't take the order and that he could show me the camera footage to prove that he had taken the order himself. I replied, "I know it was your son because it was my first time giving him an alteration order. I usually talk to you." Then he went on to tell me that his son is very smart and never makes mistakes. At this point it was getting very frustrating and he continued to imply that this was my mistake and he was doing me a huge favor in fixing this. I mean, he repeatedly states that his son is very smart and never makes mistakes. (I mean, who never makes a mistake) So I finally told him that I didn't need the work done. I could go somewhere else. I didn't appreciate the implication and he started to chuckle in a very demeaning way. I walked out with my clothes and went somewhere else. Honestly, it's been probably 6 months since this happened and I'm still shocked. Because the work has always been good and my experiences have always been great. Not sure if I caught him on a bad day but I don't feel comfortable going back. I want to be fair because they do great work and price fairly. My suggestion is to always have him measure your alterations for you to avoid an experience like mine.