I went CareNow Buda yesterday. (I had been to ARC Urgent Care on 2/20 for sore throat and…read morepersistent cough. After taking recommended meds, I had no improvement. I tried to schedule another ARC Urgent Care appt., but they had no opening until 3/13!) CareNow Buda saw me immediately and they were awesome! It is a wonderful, friendly, excellent facility. I will definitely return when I need their expertise and care. We are so fortunate to have them on Main St!

My daughter had ear infection, after the visit they prescribed her ear drops. She did not feel well…read morefor the medicine. When we brought her back basically they want us to pay again for the same issue . Emily which the customer service told me over the phone that she's not going to go back in forth and my daughter will not be seen if we don't pay again . I was charged two time for the same issue that they failed to treat . Unfortunately, last time visit this place.

Bottom Line Up Front: Thoughtful, thorough, attentive, comforting, real. Would not hesitate to…read morereturn for any of my immediate medical needs. Right side of body tingling progressively throughout my morning, not good. Came in and immediately felt comforted by Miss Shannon who greeted me at the desk and repeatedly reassured me that all would be taken care of ie first priority = me and my health. I had just gotten insurance, and didn't have my proper paperwork. Her demeanor stayed steady throughout, and later when all had calmed down, she walked me through options for coverage in all cases. Nurse Christen and ER Tech Sandra were warm, efficient, and personable when they checked in with me. Christen, whom I saw several times through the visit was consistent and helped me feel like she really had my back throughout. Radiologist Keith was equally warm and helpful, patiently explaining my CT procedure to me. And Dr Racey helped me work through my various ideas as to what might be going on while being absolutely direct and honest with his answers, including what he didn't know and couldn't confirm. He was also clear in his recommendation to me to do what was needed to rule out stroke completely, and set up an emergent MRI for me at Seton Hayes nearby. I was SO grateful for that. Total, trustworthy, boss handling. In case it matters to anyone reading: no stroke, mass, or bleeding in my brain/neck. On to the Neurologist we go. 5 stars EASILY.

I was feeling lightheaded today at work. Came in to Ally and got immediate help. They are very…read moreattentive and helpful. The amount of time spent on "getting down" to the root of the issue was impressive! They ran an EKG and hemoglobin assessment, among other measures. I felt seen and heard by Doctor Smigel. Never felt hurried or like what I was saying was taken into consideration. Shannon at the front was great. She even sat with the to confirm my information, since I was lightheaded. Thank you Ally!!!

I came in clearly very sick -- dizzy when standing, dehydrated, vomiting, and unable to keep fluids…read moredown -- and they still demanded $225 upfront before even letting me be seen. I'm uninsured and asked if they had any self‑pay options or payment plans, and they told me no. When I asked if they could recommend another clinic that might work with me, the front desk staff said they "didn't know." It was honestly disappointing and discouraging. If you're struggling financially or don't have insurance, be aware that they will not work with you at all. I left without care even though I genuinely needed medical help. Typical American healthcare experience -- expensive and inaccessible when you need it most.

Went in cause I was feeling like crap. Long, time wasting process to get checked in. Then they tell…read moreme I have a $100 copay. I tell them I dint have a co pay. They say that since I don't have one they are going to charge me $100. There is a reason my policy didn't have a co pay. You can't just make up what you want to charge me. 1st and last time I ever step foot in there. And I had insurance. Good insurance.

Today we were seen by Savanah and Anna. We had shingles and they were able to help us! This was our…read morefirst time using Carbon Health and it was super smooth from start to finish. Savanah made us feel comfortable and Dr. Anna really heard our concerns. We were super please and will definitely be back in the future!

I went in for a Bee Sting that I got while playing Pickleball on Tuesday than had a delayed…read morereaction where swelling was getting worse! I had to find something quick and easy then found this Urgent care nearby! They have everything setup very user friendly on the app & online which made setting up appointment very easy and also found they were in-network with Blue Cross Blue Shield which was a plus! Parking was not a problem and once I got there a friendly face greeted you and they made the check in process easy. I didn't wait very long and the doctor on duty was very knowledgeable & personable with my care. Will definitely come back!

Typically a great clinic: staff is kind, very clean facility, and the nurses and doctors know their…read morestuff. However, the wait time can be atrocious. I just waited 40 minutes in the wait room only for someone to come out and say they are missing equipment for the lab. This could have been mentioned when I checked-in. This has been my only negative experience, and I am sure it'll only be a one-off.

I had a very disappointing experience at Baylor Scott & White Medical Center's Emergency Room. My…read moredaughter was crying in severe pain from what appeared to be a migraine or severe headache, and before deciding whether to check her in, I simply wanted to ask if the hospital had the appropriate equipment and specialists to treat her condition. If not, I was prepared to take her elsewhere. Unfortunately, the receptionist, Jessica, was on her phone when I approached. When I asked my questions, she was rude, dismissive, and spoke in a condescending tone. Rather than showing empathy or helping us understand our options, she responded, "This is an emergency room hospital," in a way that made it clear she didn't want to be bothered. As a parent with a child in tears and obvious pain, compassion and professionalism matter. Instead, I left feeling like my daughter would not receive the care or attention she needed. Because of that interaction alone, I made the decision to drive 40 minutes from Kyle to Dell Children's Medical Center in Austin. The difference in care was night and day. From the moment we arrived at Dell Children's, the staff was compassionate, attentive, and made us feel like my daughter's well-being truly mattered. I understand working in an emergency department is stressful, but there is never an excuse for treating worried parents and children with such a lack of empathy. First impressions matter, especially in healthcare. I sincerely hope Baylor Scott & White addresses this, because no family should feel discouraged from seeking care due to the attitude of the person greeting them.

DON'T GO HERE! Unless you want to be treated with Ibuprofen. I went in here after a bad collision,…read moreI was in intense pain with scrapes and bruises, thinking I had a broken arm. I have two titanium plates and 9 fractures in my left arm from a previous motorcycle crash. I thought I re-fractured some. My pain was a level 9, and the doctor wanted to give me ibuprofen and when I told him I could have went to my medicine cabinet for that, he said he wouldn't prescribe anything stronger until he saw a fracture on the X-rays. I got upset and decided to go somewhere to get real treatment. This place is a joke along with their mission, and vision statement. WORST EXPERIENCE in an ER I've ever had.

Okay. It's a free standing ER. They arent in network with anybody. This will NOT be a cheap visit,…read moreperiod. They don't balance bill after your insurance pays them (plus whatever your portion is, under insurance). I did their detox program. While I didn't like not being able to interact with anybody other than staff (I mean, it's a hospital setting, so...), they have Roku Tvs with Netflix in the rooms, and you can sign into any of your own services. Jason and Tina in particular are amazing, but I had no negative experiences with anyone working there. I will say, if you're there long enough for a meal, it's going to be a frozen dinner that they throw in a microwave. The upside is you have an exact calorie and carb count, if that matters (I'm on insulin, I have to dose based on carb intake - they let me self administer since I'm on an insulin pump). At one point they apparently would order from restaurants, but that probably cut into the CEOs hush fund too much (joking) Thr care is great. The food is terrible (I mean... It's a frozen dinner). The bill will max out your deductible (and likely your out of pocket even on a HDHP). But they truly do care, and they've stayed in touch to see how I'm doing. Tina, Jason, if either of you see this, thank you.

Walking in, the waiting room is warm and welcoming with comfortable spaced out seating and drinks…read moreavailable while you wait. The customer service & bedside manner was next level, the kind you rarely find these days and definitely won't find at Ascension Seaton (AS). We had a devastating emergency yesterday, and went to Kyle ER after a horrible experience at AS. The receptionist, nurse, doctor, and specialists they brought in were amazing to work with, and helped me to feel comfortable in such a scary situation. I am beyond grateful for the help of Kyle ER yesterday and highly recommend them.

He only does urgent care at ARC, and I wish he did general practice. I was so impressed by him…read morethat, even though I am very happy with my current primary care physician, I would switch to Dr. Browning in a second. He is patient, kind, funny, and listens to you in detail. He's thorough and takes the time to explain his thinking. In short, he's everything you would want in a physician.

Incredible doc...Excellent!!…read more Having worked as a Senior Physician Recruiter for many years, my requirements for a physician come from a trained background of what to look for and what to be wary of. I know how to check a background, I know what a thorough exam and appointment is, and I know what rushing a patient through in order to see more patients a day for money means to the patient. Additionally, I can recognize better equipment and practices. I had a great doctor in Dallas (Dr. Bonnet) and I could not find a satisfactory one after moving to Austin that met my scrupulous checks & desire for excellence. At other offices I was rushed through appointments, kept waiting endlessly due to overbooking, or not questioned well during the appointment or answered thoroughly...or not called back when I had a question or needed something or had to get a refill, etc... Dr. Browining is unique & wonderful!! And I thank the above posters who allowed me to finally find him! You are not only never kept waiting for much time at all, he is amazingly smart in discussions, he is so thorough in questions and answers that you feel you are his only patient... He has state-of-the-art equipment. He is caring, thorough, and beyond impressive. I've already recommended him and immediately gotten the response back that he was an incredible doctor who spends a great deal of time to ensure you are cared for. He will not schedule unecessary procedures or cram patients in as so many doctors do when a monetary business becomes a goal over care...yet, like today when I needed an ultrasound, (which is what made me think to write this), he ensures I immediately get the care needed. Care is evident in this office...but that means very little if the physician isn't a brilliant doctor...and I've been beyond impressed in that regard as well. He obviously is one of those doctors with a passion for what he does and for what's current in medical journals. I joined Yelp for one reason alone...I thought I'd be remiss in not giving credit where credit is due. I looked for 3 years for a doctor I liked in Austin. I used to have to drive to Dallas to go to my old doctor because no one else's practice ever measured up. I am, therefore, beyond happy to recommend him to anyone needing an excellent physician in Austin. You'll see a difference in what is the norm and what happens here during your very first vist, without a doubt. -Alana