ZERO STARS!
Incompetent people. Should have seen it right from the start.
First off, they couldn't give an estimate. We called asking for one, they set an appt for a wednesday. Wednesday arrived, they didn't come. We called, and the guy tells my husband to go to the window and measure. WTF! why didn't they say that earlier.
We give it a chance and set an appointment to reseal the window. Day of repair arrives. Estimated work time 1-4. 330, still not here. We call. Receptionist says, oh. My boss couldn't find your address. He went to another city. DUH! To think they called two times earlier and the person on the phone read our address correctly, in the same city.
I wasted my freaking day waiting for them. WE CANCELLED. This place should shut down! INCOMPETENT! DO NOT EVER USE THEIR SERVICE. They didn't even try to make things better or do something about the situation. read more