In January, 2022, Able Windows replaced a "dated" window on the door of my garage (1947) with a more modern product and the result was great! Minimal repair / painting was required, and now the door is much more durable. But the true "miracle" was replacing a pane of a double paned kitchen window that had been damaged when I had the house power washed and painted in 2007. I thought it would be very complicated, not to mention expensive. Thus, I "let it be" for 14 years. Able's rep. explained what was involved, and I had it done. It's like a whole new setting by my kitchen table out into my backyard. They were efficient, reasonable, and very personable. I recommend them highly! read more

A Continuing Nightmare - Job Abandonment & Property Damage Able was contracted to replace two windows on our property on the border of Pacifica. The initial contact was a pleasant experience, and the staff (Cynthia, and the owner Alan) were personable. Then, the crew showed up. They broke the stucco on the home, and ripped the protective netting on the windows. They then claimed that the work would cost thousands of dollars more to complete ($20,000), and that the window installation would require the complete re-stuccoing of the homes south facing wall. (This for a job valued at less than $3000, with signed contracts in place). When we indicated that we were unclear as to whether we wanted to re-stucco our entire wall (not something we had contracted for), the crew abandoned the work site, with a damaged window, exposed wood, and exposed porous cement. The images are attached. Prior to the crew abandoning the work site, we could overhear Alan (the owner) on the phone with the foreman confirming knowledge that the porous cement which had been applied to the property was "crap", indicating it's in-effectiveness in protecting the property from damage by the elements. The following day we were informed by the city Building Inspector that Able Window should have competed the job as contracted, and that performing a re-stucco of the wall was IN NO WAY required for installation of the windows. The inspector was fairly candid in their assessment that Able Window seemed to be trying to get more money out of the job. They also noted that the exposed surfaces left by the Able Window crew were not adequate to protect the house from weather, and represented bad workmanship (see images for reference). Able Window refused to fix the damage they caused to the walls and window, without first receiving a complete waiver of any of their liability, for any damage they might have caused. We are now exploring legal action. We're aware that Able Window has a high rating on Yelp, and it is difficult to believe that there aren't many customers who've had similar experiences to ours. Particularly for a company that has been in business for more than a decade, it is difficult to imagine that just 30 would write reviews. Our only explanation is that negative reviews may have been removed by some means. If there are any customers, who have experienced similar issues, please reach out to us. We are open to the possibility of working together, to protect future customers, and exploring joint legal action. read more

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These people are ladies and gentlemen. They are real professionals. They charge competitive prices. They know what they are doing. What a great job!!!!!! read more

We have used Able Glass in the past. I called about our sliding glass doors not working. They referred me to Bay Area Sliding Door Repair. THANK YOU Able Glass! I can always rely on Able Glass. read more

I wanted to share with you a bad experience I had with Able Windows. I called to have someone come out and do an estimate for patio doors that would lead onto a newly built deck. I spoke to Cynthia and Alan came out to meet with me. So far so good. I explained to Alan that my contractor would be preparing and finishing the area and that I just wanted to buy the doors, panels and have someone drop it into place. Alan began using industry terms to explain what was necessary and I told him I understood nothing about it and what would be great if he could make the time to stop by and briefly speak to my contractor so that everyone was on the same page. Alan and I had a laugh when it was clear he was talking over my head and agreed to meet my contractor to just communicate a few things. I was very clear, however, that he should check with me 1st as I would hate for him to waste his time as the contractor is not here everyday, all day or may be doing something that was impossible to break away from. I was directed by Alan to go to the store front and see an example of the door. While there, I reiterated to Cynthia that we are just waiting for Alan to speak to my contractor and the importance of coordinating this brief meeting so Alan doesn't take time from his schedule and not find my contractor at the house. Everyone seemed to understand that whenever Alan was going to be in my neighborhood, he would reach out to me so I could confirm whether the contractor is currently at the house and availble. Instead, Alan apparently just showed up at my house while everyone was at work and after getting no answer at the door, called my contractor as I had provided him his name and number when we met. My contractor was pouring cement at that moment hence could not meet with Alan. I guess this irritated Alan and he explained the matter to Cynthia. Cynthia meanwhile was supposed to get back to me just a couple days before the thanksgiving holidays but I never got a call back from her to arrange payment and final hardware choices. After the holidays, I called Cynthia and asked where we were at since I had not heard back from her. Cynthia told me in a curt and officious tone, "Alan went to your house and got no answer at the door... Then he called your contractor and was told he could not take time away from the cement he was pouring" and did not make himself available. Cynthia reiterated how busy Alan was and how "We are not in the business of coaching anyone on how to prep an area" and, "You have the dimensions so its your decision." I tried explaining to her why I was so clear about coordinating the brief discussion that would have been between Alan and my contractor but she remained officious and essentially blew me off. Her last words to me were, "So, did you want me to prepare a final contract or not?" Stunned, I said to her, "Well, I will have to think about it." She replied, "Okay," and hung up. You see, they make less money when they don't take the whole project and you better believe they made that clear. They call this a resale and I guess it wasn't worthy of their time. I'll let you be the judge of whether this was good business practice. read more

For $175.00 cash, a previous window contractor (Rich's Glass & Window, 214 Del Monte Avenue, South San Francisco, CA 94080-2220 (650) 589-8348, (650) 583-0245, (650) 271-2852) replaced a 39" x 58- 1/2" window in a slightly oblique window frame ( 1/2"-off parallelogram). From his on-site truck, he cut a square shaped replacement window, thus leaving a small air gap. On Tuesday, January 31, 2012 at 4:47 PM I provided Allen from Able Window with the city of my rental property, a description of what happened with a previous contractor (cut a square shape), and described the window frame and shape. Allen and I arrived at an understanding about the type of window frame. He understood the size of the window 39" x 58- 1/2" and that the window frame is slightly oblique ( 1/2"-off parallelogram). I chose the option of non-tempered glass. His estimate to replace the window was $175.00. I told him that his estimate was accurate; he provided me with the same estimate from the previous contractor. I gave Allen the address of my rental property and the phone number of my tenant. He said he will call my tenant to make an appointment to replace the window. On Friday, February 17, 2012, I called my tenant about a dishwasher problem. My tenant told me he has not received a phone call from Able Window to replace the broken window. I left a message with Able Window to remind them to make an appointment with my tenant. On Wednesday, February 22, 2012 at 10:48 AM Cynthia from Able Window called to provide a quote of $249.00. She said the price of the quote went up because they didn't know the type of window frame and can't afford to go out to find out, they didn't know that the address is in San Mateo, the window frame is an unusual shape, and they don't have standard single pane window in stock. I let Cynthia know of the $175 quote from the previous contractor and that all her unknowns were known by Allen before he provided the estimate of $175.00. Considering Able Window did not provide new information to raise the price of the quote, the $175.00 quote was accurate, and that my tenant and I had not received a phone call from Able Window in three weeks until I called them, I told Cynthia that I will report this to Yelp unless they replace the window for $175.00. Cynthia hung up on me. read more

Very honest and knowledgeable! Alan came out the day I called to look at our sliding glass door which had been shattered by a rock. He actually told us that it would be less expensive for us to order a new door directly from the manufacturer rather than have him fix it. We very much appreciated his honesty and his time! Thank you Alan! If I ever need window/glass repair, I would definitely reach out to Able Window! read more

They arrived on time and started working immediately. Within 45 minutes the two windows to be replaced were removed. By the day's end, the new ones had been put in, and a third new opening cut and readied for the next day's installation. The guys were nice, easy going, and not trying to sell me anything. Also, they are a local business which I believe is very important to support. read more

We just had Able Window replace a side door at the garage. Alan explained well what was involved and why the methods they would use were important. The door did arrive later than predicted, but that seems to be an issue presently with many things one might order. In fact, it worked out perfectly, since the rains would have made doing the work earlier impossible anyway. The workmanship was very good, and the result is superior to what was done previously by a general contractor. The price was about half of what a national manufacturer quoted for a similar outcome. read more

Stopped in to have a piece of glass replaced. I was told that they I longer made the glass that I needed anymore since it was etched. They didn't stop there though. He gave me every and all suggestions I could get in order to get what I needed. He gave me a number to call and he even called someone. He also did a follow up call with me to make sure I got the help I needed. Great customer service. read more

I am a local general contractor and have been dealing with Allan for years. He is my go-to guy for windows. I do NOT consider any other window contractor because of his reliability and technical expertise that he brings to every one of my projects. He has a reliable staff and his foreman, Ken, is someone I can consistently rely upon. Able Windows has an excellent reputation and can be trusted to complete any project with consistent high quality. Any homeowner or contractor in the Peninsula should call them first. Thank you for your constant support all these years, Robert Mulhall Mulhall Construction and Remodeling. read more

I had some dry-rot beneath my patio sliding door. Allen's crew knows how to do more than windows. They repaired and sealed it and was careful with my back redwood deck. We're really happy with the new sliding door. Allen checked in when it rain to ask if there were any leaks. No leaks in the basement below the slider. They double sealed it with 2 kinds of materials. Really happy with the quality of the work not to mention service. Highly recommend Able windows. Knowledgeable & experienced. read more

Wow, they are so rude on the phone. I asked to have them come out and repair a broken window and said they can't get to it. No maybe we can schedule something in the future just refused the business. She was a curt and short on the phone and it seemed like I was bothering her. I rarely write reviews but stay away. read more

Using a local company is a great way to support your community, so it's awesome when the company is among the best. I found Able to be professional, knowledgeable, honest, and responsive. Alan did a consultation and outlined the options for my new patio door, and then Cynthia sent estimates for both options. Once I chose an option and the custom door arrived from Milgard, we scheduled the work. The crew completed the work in a day. Alan removed the old door and installed the new one. Ken brought materials in and did some prep, finish, and cleanup work. Alan explained the challenges of getting the door and seals properly seated because the building itself is out of level due to construction quality and age. Despite these challenges, he worked it all out via a few well-placed shims and the door's built-in adjustment screws. He even returned a few weeks later at my request to make several more minor adjustments. Also, the company asked Milgard to come out and replace a section of weatherstripping that I assume was damaged during shipping or transport. Throughout, the crew was cheerful, friendly, and very detail oriented. Able is a delight to work with. I recommend them, and I'll certainly go to them again if I need window or door work done. read more

I don't recommend this company, they are a total RIP off when it comes to replacing anything concerning your windows, glass or hardware! There customer service is absolutely horrible nasty attitude, you leave a message they may call you back they may not. This company makes up why your window did not last because the workmanship is sloppy. I would not waste time and money with this company, because you will be paying the same thing after going with another company after you waste your money with them. My experience with them was horrible, nasty and obnoxious! I will find a window company that cares and not a rip off and with great customer service!!!!!! read more

Need windows? We did, and we had the great good luck to find Alan Smith and his crew of veteran installers at Able Window in Pacifica. Total pros. They replaced fourteen windows in our Forest Hill Extension home, and it's like having a new house. They even discovered a flaw in one of the new windows --which I might not have found until much later and after serious damage -- and returned to install a new replacement. Like I said, total pros. And a nice bunch of guys besides, starting with Alan. Cynthia and Abigail back at the office were easy to work with as well. A big window project like this is usually a one time thing, so we could not be happier that Able Window got the job done for us. John D. read more

We have used Able Window a number of times for residential and commercial window replacements. Their installers are very competent and professional. I am especially impressed with how they do the installation. They know all about proper installation to avoid problems with leaking and/or dryrot. I highly recommend them and I will continue to use them for all of our window needs. read more

We have had Able Window Install several windows in our home in South San Francisco over the years. Always professional and helpful in discussing what was available, and would work for us. Their work has always been done well and we have never had a problem. Highly recommend them! Regards, Patricia read more

Professional, prompt, courteous, and reasonably priced to boot! We had decided rather quickly to put our house on the market, so we didn't leave much time to replace a broken window. I called Able Window (based on yelp! reviews), and someone (Allan) came out the following morning Wednesday, explained my options, an gave me an estimate on the replacement. I told him that the first open house was the following Saturday. The new window was ordered and replaced in less than a week, days before our first open house! During the install, we pointed out 3 other windows that had condensation in them (= broken seals). They gave us a quote that day. We hesitated to order them, but then went through with it knowing it would be best for the sale of the house. Despite Able Window (Cynthia) trying to work magic to get those windows in before the Saturday open house, they arrived the following Monday and were installed immediately. From decision to sell our house to date in contract was 20 days, and I'm certain that Able Window played an important role in that :) Thanks Able Window team! I need to call them to replace a window on my new place... but with all of these great reviews, I know they'll be busy... yet, still worth it. read more

We have lived in Pacifica for 12 years and during that time we have had many different home repairs done. What is it about contractors/work people that they have their own time frames no matter what we were told. Well, Able Window gave us a time and they were here. another time they were going to be about 30 min late, they called to advise. Cynthia was very helpful and saved us money with her suggestions. She always has a smile and tries hard to meet any expectations re:scheduling. read more

Super impressed with these guys (Alan was the guy who came out to our place). We've got some leaky windows due to a cheap install from the previous owners. Instead of pushing to sell us new windows, which we probably need, he helped figure out a strategy that we could better seal them ourselves and save significant money. Spent a bunch of time going around our house in detail with me to explain what work to do and how to do it. Didn't charge for the assessment and his honesty, generosity of time, and helpfulness all made for a great experience. We'll definitely be buying new windows with these guys as soon as we're ready. read more

We had a problem with one of the windows they sourced and they stood by their product and corrected the work with no argument.

Love this company! I recently had to replace a large picture window in my back room and Able Window gave me the best deal. My new Milguard window has a lifetime warranty against anything that happens to it! Their installers were professional, clean, and done within a few hours. It looks beautiful!!! read more

Very professional and honest. They came on time and gave us an estimate for a window repair. They gave their opinion on our using the the brand name glass for the repair versus a less expensive option. The repair was done as stated without a hitch. They even showed us how to make the repair ourselves should the problem ever come up. It was very helpful and made us more appreciative with what they do. I would highly recommend them. read more

BEAUTIFUL WORK! In Sept. 2014, Able Window installed 14 windows and one patio door (from Milgard's Tuscany line) at my home. All components were installed as 'new construction' (not retrofit), which required new wood trim and some stucco work. The install went smoothly, including the unusual 2nd story windows (an 8+ foot tall trapizod window and a 10 foot long slider window) and lowering a window for egress. The new finishing (stucco patching, wood trim, and inside window) perfectly matches the existing finishing. The installers were very polite and professional and did their best to keep the drywall dust to a minimum. They clearly took pride in their work. The entire job took about 8 days. Replacing all the windows in our home was a big project. Alan and the office staff answered all of our questions/concerns and ensured that the project ran smoothly. We had quotes from other window companies. Able wasn't the fastest to provide quotes and they didn't seem interested in just making a "quick sale". And they provided their own scaffolding without an additional charge. (Other companies wanted $1200+ if they determined, at the time of install, that scaffolding was needed.) Yet, Able's prices were very competitive. read more

Able window did a few replacement window panes at my home a built a custom window to house a cutout for an air conditioning return. The service was good, they were on time and the prices are reasonable. read more

I go out of my way to work with local Pacifica businesses, and don't mind paying a bit more. But this is DOUBLE what Home Depot wanted. While they arrived on time, Alan is a fast talker and was determined to sell me what I didn't want peppering his pitch with lots of sideways industry lingo, but not a peep about costs. This is a door, not a jet plane we are buying. On top of all this, I had to call and ask for my estimate because they apparently forgot. read more

I'm disappointed with Able Window, Alan came to take measurements, asked questions about our desired front entry door, but didn't finish the job. read more

Guy came to fix replace my Milguard window in '07. Did a good job and was friendly. The window from mfg was a little off and he took a percentrage off the final price..righteous! I'd used them again. read more

Cynthia was rude and unprofessional. I always prefer local businesses but if it comes with attitude than the corporations can have my business. I wanted an estimate on window replacement and glass replacement. Every window in my house has different issues. Because I didn't have all the answers to her questions Cynthia was very rude. News flash Cynthia...I'm a professional at what I do NOT windows....Thats your job. Waste of the 5 mins on the phone with Able... read more

Able Windows installed a beautiful balcony door for us in 2013. Recently, we started having problems opening the door. Alan came yesterday and installed new stainless steel hinges. The door opens like a dream. Alan explained that we will need to use a lanolin based spray on the hinges in the future to keep them in good working order. There was no charge for the repairs. We heartily recommend Able Windows for installation of beautiful balcony doors, and appreciate the new hinges to assure continued enjoyment of the door! read more

Our experience with Able Windows was excellent. New windows and doors were installed throughout the house. The staff was courteous and knowledgeable. Alan, the President, when the extra mile to make sure that the project was executed and that we were satisfied with the work. read more

Great local company! Called Able Windows about a bad leaky window in my home. Alan answered my call and was able to come to my home personally the next day. He could have sold me a new window, but pointed out some basic window maintenance that I was unaware of and fixed my leak. And, Alan couldn't have been more personable and friendly. When I decide to replace my windows, Alan will be the guy I call. read more

Cynthia Dominquez was extremely rude on the phone when I called to schedule an estimate. Upon receipt of the estimate I called for clarification on a few items. Cynthia instantly became irate and questioned why I had questions. She kept saying "why do you need to know that?" and talked over me. By the end of the conversation Cynthia said she couldn't answer any of my questions and that I'd have to ask Alan. Unfortunately she's the gatekeeper to Alan, so if you have a question for him you have to go through Cynthia. read more

After having a pesty window problem, it was such a relief to have Allen come out and tell me he had a solution for my problem. When his installers showed up, it was obvious that they knew their business. They were professional, neat, clean, and courteous. I was impressed how quickly I went from estimate to finished product in 3 days total. I finally feel relieved that I have the right solution to my window problem. Would use them again in a minute! Thanks to the crew at Able, I will be able to sleep peacefully when the rains hit! Awesome job! read more

From quote through payment to installation, they were very professional and prompt with good communication. Their price was right in line with two other quotes, but their service set them apart. When looking at our cracked window for a quote, Allan took the time to provide some tips on adjustment and maintenance of our patio door, which was very helpful. I'd gladly go to them again for any window needs. read more

I would recommend Able Window to all my friends and family if they didn't live 3000 miles away in Boston. Cynthia, in the office, is so nice, responsive and patient, which is especially appreciated by an indecisive customer like myself. Alan and his crew's quality of work and price are second to none. Great Work, Great Price, Great People ! Many thanks to Cynthia, Alan and all who worked on the job, my wife and I couldn't be happier with our choice. read more

Able window completes beautiful, timely, and quality work with great customer service. They're personable and respectful when they enter your home to repair. read more

able window travled to northern calif to do my doors and windows, they came in a timley manner and did a wonderful job, 12 windows, two doors, they were very neat clean and honest. I would recommend this company to anyone. THANK YOU read more

I Have to Say Thank You Again Allen!!! our Front leaking Bay Window had been leaking for some time. And i called Several contractors to look at and estimate the job and Allen With Abel Windows came out & inspected everything and found the leak and was very Friendly & professional. His work from start of the Job of obtaining Permits & tearing out my stucco & drywall & removal of old Bay Window & the installation of the new window, Stucco, and window Framing was perfect! can't even tell there was a window Replaced. Allen and his crew were professional & proficient throughout the whole job from start to Finnish! again to all of you at Abel Windows thank you read more