This summer we moved into our home (no AC) in the middle of a heat wave. Kate at MechPros went above and beyond to prioritize our installation so that we could live comfortably in our home as soon as possible. We received several quotes for the service and MechPros gave us a competitive estimate for a Mitsubishi heat pump and air condenser. Everyone at the company is extremely knowledgable. The other companies we were speaking to had actually recommended units that were too big for our home, but Paul gave us a full load calculation report that thoroughly reviewed our system's needs for which a smaller unit was suitable and more efficient. Overall, I would absolutely recommend MechPros. Kate, Paul, and Ross are a great team to work with, extremely responsive to questions and concerns and actually care that you are satisfied with the end result. If you are looking for HVAC service look no further! read more

Wow. What a terrific experience. Our heating wasn't working (all fan and no heat) so we called MechPros. Even though they were very busy this week they were able to squeeze me in. Paul came out and tracked down the rather obscure problem (caused innocently enough by another HVAC company who came out earlier in the year to repair the air conditioning). He repaired the problem and presented me with a very fair invoice for his work. I would recommend these folks without any hesitation. They are knowledgeable, efficient, and reasonably priced. And as a big plus, very friendly. read more

Very small, non-union outfit. They have two installers. One of them knows what he's doing and the other one is pretty green and careless. In theory, you'd have a 50% chance of a good install. Unfortunately, the guy that knows what he's doing lays out the careless guy, then careless guy installs. You get what you pay for. I had them run the linesets and charge a 4-zone mini split. Paul's (the PM) price was lower than a couple of other guys that came out to look. I assume that Careless guy had a quota of finishing the install in a day. As darkness approached, instead of wrapping up, he got in a hurry and thought that finished dogsh#t would pass. It looked a lot better after he had to come back and redo his work. Only problem is that he crossed the wires to two zones. Long story short: I paid MechAms for an install that has yet to be completed. I've reached out to Paul numerous times to come fix the installation. But, with only two installers, he says he doesn't know when they can come out. Unfortunately, I have to rate my experience. read more

My old furnace/AC combo unit stopped blowing air, and I had a few companies come out to inspect it. The first two immediately said the whole unit needed to be replaced and gave me quotes that were shockingly high. After comparing the equipment prices online, it was clear they were marking things up far beyond reason -- and that was before labor and other add-ons. I decided to call MechPros, and I'm so glad I did. Paul came out and clearly explained both the repair and replacement options without any pressure to go the expensive route. His quote for a new unit (equipment and installation) was very reasonable compared to the others. In the end, I chose to repair the existing unit, and everything has been working great since. When it's finally time to replace the system, MechPros will be my first call. It's refreshing to find a company that's honest, knowledgeable, and fair with their pricing. read more

Our HVAC and water heater were both more than 20 years old, and the air conditioning in particular had never worked upstairs in the bedrooms and office. My husband and I put in ceiling fans, which helped, but on the 100+ degree days, it was truly sweltering -- and we work from home, so we're home allllll day. We'd had a few HVAC folks out since we bought the house in 2016, but they didn't have much to recommend beyond installing a second unit on our upstairs deck. We decided to be proactive and replace the system with a more powerful and efficient unit, and leaned on the recommendation of a good friend who had used MechPros and was very happy. We took in a couple of quotes, but felt MechPros had the most to offer for the money and went with them. We needed to do abatement first (we have a 1970s house with asbestos), and then Ross, our installer, took over. Ross was both meticulous and thorough in his work, and while it's still early, we can't believe the difference we're seeing even so far. It seems some of our ducts weren't properly attached, and during the test of the system, actual AIR CAME OUT OF OUR UPSTAIRS VENTS! What a revelation. We haven't needed the AC yet -- we really don't turn it on very much and our installation was this past week -- but we can already see that we'll have fewer fitful sleeps this summer. Five stars! Ross is awesome. read more

MechPros Heating and Air Conditioning - Before MechPros - Heating & Air Conditioning/HVAC Near Me

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The HVAC system that I installed 15 years ago at my house died so I reached out to a few companies to quote a new unit. Strong thumbs up for MechPros! Kate in the office is efficient and well-organized and communicates quickly by text, email, and phone. If you call, they pick up the phone. Paul went to the house and looked at my old system and most importantly wanted to understand what my priorities were. For instance, you might want an HVAC that's not so cheap if it saves you money over the long run, or maybe you want a cheaper one if you're going to rent your house. Paul also explained that my existing air intake was slightly below the 4 tonnes of intake needed for full efficiency and he added a second air intake. He wrote up a nice detailed quote that fully explained the work before starting and they sent me a DocuSign of the proposal. The entire job finished in a single day, faster than originally planned. read more

MechPros Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me

We came home from vacation to 45 degree weather, a cold house and a broken heater. I called MechPros 40 minutes before closing and they were able to schedule a visit for the next morning, first thing! The repair required a part that had to be located and picked up, but by 11:30am that day, we had heat! Couldn't be happier with their service and highly recommend! read more

Paul is a lifesaver! And I'm so grateful for the neighbors who recommended him! Our AC kept tripping the breaker and I knew we were heading into a heat wave and so I reached out to Paul. Knowing our situation he was able to squeeze us in and help fix our breaker! And now the AC is running again! He's honest, fast, and someone I plan to call with any future HVAC needs. Thanks again Paul! read more

My husband and I were very apprehensive about hiring a contractor to install our new Mitsubishi heat pump, but from the moment Paul walked in to give us the estimate, we felt at ease about this potential transaction. If I could give these guys more than 5 stars, I would! They exceeded my expectations. From start to finish, very professional and punctual. These men pride themselves on their work and take customer satisfaction very seriously. Such a great, trustworthy and talented team! I would highly recommend their services. read more

MechPros has been servicing our mini split system for a few years and when it came time for a replacement, they were the first people we called. They just finished installation yesterday of three Mitsubishi mini-split heads -- and it could not have gone more smoothly. The technicians were very skilled in the replacement of these particular units and were even able to use the existing infrastructure. The cost for these units in 2024 was the same as what we paid for our first units in 2007, so definitely a fair price. Woot! read more

Paul was very kind and quick to respond to my request. During only a few minutes of our call, he asked me some questions and promptly suggested me to check in with a plumbing professional. Highly recommended! read more

Paul and his team were amazing to work with from start to finish. Our older a/c unit went out one day sort of out of nowhere. My husband did a little diagnosing and rather than have Paul come straight out, we asked to have a phone call with him just so he wouldn't waste his time driving here if we just needed to order something first. We did need a new unit, but we didn't want to replace the entire unit. Paul was great to discuss our options and then spent time to call several places to try to obtain a unit that would work with what we had. He found one and the special order didn't take nearly as long as I thought it would (thank goodness since it was hot). We got put on the schedule immediately upon arrival of the unit and Paul's team came out on time. In fact, Paul let me know they might even be earlier than he initially told me and texted me when they were ready to head over to confirm it was ok. Super friendly and professional and efficient and installing. They were here for only about 2-3 hours and had my new unit up and running and my house cooling. They were neat and clean as well. Definitely a team we will call again if we need them, although hopefully that will be a long time from now with the nice unit they put in! read more

This company is AWESOME! MY AC unit stopped working and Paul came out and quickly diagnosed the problem and fix it in no time. From the time i set up my appt with Kate, who was amazing and kept me updated. She was amazing. Paul was super. He is knowledgeable, super friendly, explain everything he did. They will always be my go to for any and all Heating and AC issues. I cannot recommend them enough. read more

Came out to look at my system. Said he would provide an estimate to repair and never heard from him again. Wasted my time and his. I explained very clearly before coming out what the problem was. read more

Amazing service and communication. They were able to come quickly, assess our problem, and fix it with no hassle. Thank you, Paul + Team!

Kate and Paul, the owners, were a pleasure to work with. Kate was super cordial every time we messaged or spoke on the phone, and Paul was super knowledgeable. He thoroughly diagnosed the reason that was causing our furnace to short-cycle, but also took the time to identify other issues with the installation that weren't up to code. On the day of the repair, our technician, Chevy, not only acted in a very professional manner, but fixed the short-cycling issue! Overall, I am very pleased with the customer service and outcome. It's nice to deal with a friendly family owned company you feel you can trust. read more

My AC unit stopped working on a very hot weekend. I contacted Ross and very soon his business partner, Paul, called me and came to my house. These guys are very responsive! Paul quickly diagnosed the problem, replaced the defective parts and turned on the unit. Then he explained everything to me and answered my questions. Since our AC is quite old, I asked him about possible replacement in the future and he gave me a variety of options. Paul is very skilled and highly professional. Also, he is a very nice, friendly person. These guys are knowledgeable, reasonable and trustworthy. I am completely satisfied and will use this company again. Without hesitation, I would recommend these guys to anyone. Really outstanding service! read more

What your heater stops working on 12/20/23??!! I scoured past referrals on a group forum and the first one recommended more than once was Paul of MechPros. I called the number listed in the post and got Paul himself late in the afternoon. He shared they could squeeze me in the next day and the office would call when they could get to our home. True to his word Kate from the office called to update us on their arrival to look at our furnace today 12/21. Thankfully no parts were needed. Paul was able to clear the problem and our home has heat again!! I would highly recommend and go back and work with Paul!! Great service and great pricing! read more

I find myself constantly recommending this business through word of mouth after using their service this past summer, (I believe I even praised them in one of my reviews). I reached out to several other companies but they declined to service my unit which was very frustrating. Finally I came across MechPros and Paul responded immediately via yelp with no doubts of fixing my problem as i described to him. His technician came out promptly as scheduled. He resolved the issue I was having with my leaking secondary drain unit. I would reach out to these guys again for any HVAC services I need. read more

Outstanding company across the board. AC failed right during the heat wave and Kate got back to me immediately to schedule. Chevy was here early next day - I reached out late the night before. Chevy was extremely knowledgeable, esp compared to other heating and AC companies personnel I've used in the past, and very personable. Had our AC up and running in no time after running out to get new parts, and adding a kickstart kit to help it work more efficiently. Also helped me determine best solution for a drainage issue we have from our furnace. Going to have them fix that too. Pricing was very reasonable esp in light of the quality of their work. Trust me - this firm is the best - couldn't recommend them more!! read more

Wow, it was a sincere delight to work with MechPros! Paul was super responsive; spoke to him first thing and came to check out our AC problems same day. I thought it was going to be a major rehaul of our system but he discovered some minor challenges that he fixed right up, and now we are enjoying cool air again! Strongly recommend!!! Thank you Paul! read more

I was strongly referred to MechPros by friends, best referral I have ever received. Kate the office manger is congenial, professional, patient and very knowledgeable!! Paul, came by for the initial inspection, he was personable, honest and reduced our anxiety from a 10 to a 1 during the visit. We received two quotes the next day via email and the work was started within a few days. We had a new HVAC unit plus ducts installed in 2 days. Paul and Ross were prompt, knowledgeable, efficient and respectful of our property. I highly recommend MechPros Heating and Air Conditioning. They are honest, hardworking and have an outstanding work ethic! read more

Overdue! We sold our home but before moving, Paul and his team did a whole new heater and ac service. Super friendly and respectable guys! I was in my first trimester pregnancy this past winter, they made sure to make me feel comfortable the whole time and followed all guidelines to make me feel safe during Covid time! Extremely fast and Paul came out twice personally and just made us feel in great hands! Thank you to the team again! read more

The crew arrived on July 2, 2024 as scheduled. They worked all day past 7 pm to get the job installed completely for us before the big holiday and the first truly brutal, triple digit heat wave of the year. They were friendly, focused, professional, and very skilled. Working with our old gas furnace posed some problems that were solved with ingenuity and know-how. We waited to post this review until all inspections were passed. Flying colors! The State guy even commented on how smart the various techniques were. If you need a pro in the HVAC business, these are your team. read more

Thank you Thank you THANK YOU MechPros, you guys are the coolest! No pun intended...ok maybe so because I am feeling "laugh out loud" happy with the mini split ac heat pump that these folks got running in my garage today so my elderly mom can now comfortably go out there to wash and dry her clothes. Paul the owner is as detailed oriented as he is friendly and believe me, he is very much into doing things as near to perfect as possible. Clearly an expert in his field and willing to take time to share his expertise with a curious customer like myself. The same can be said for his staff, professional, knowledgeable, and friendly. I am so grateful for the work they did that I got a handful of business cards from them to share with neighbors and friends because good work deserves more work and MechPros are the Pros that get the work done right. read more

Quick response from my initial request. Patrick was on time, polite, clean, knowledgeable and efficient. Good explanation of problem and resolution. Quick follow-up and part installation. I would use MechPros again. read more

Very happy with MechPros! They installed a new air conditioner and two-stage furnace. Like others, I compared quotes from multiple companies. MechPros was the only company to crawl into my attic (during the summer) and inspect the old system and ducts. I appreciated their diligence and knew that their quote would have no surprise costs. I communicated directly with the owner Paul after seeing the quote. I was very pleased with the response time and knowledge shared by Paul. The team (primarily Jeff and Chevy) was fantastic. They were polite and respectful, communicated well, and left their work area perfectly clean at the end of each day. I've called MechPros 2-3 times for minor issues since the installation and they always respond quickly. I would strongly recommend hiring MechPros. read more

Recently bought a new house which needed a new heater and AC. They were quick to give us a quote and recommendations. We only waited a couple of days and we had a brand new heater/AC installed by the holidays. They also made sure to keep my family warm by lending heaters for the meantime. This company really cares about their customers. Kate reached out to makes sure there were no further problems. Great customer service. I highly recommend. read more

Thank God for Mech Pros! Honest, reliable and great at what they do. What more can you positively say about an HVAC company! They bailed us out when our AC went out during 110 degree temps when we would've done anything to get our AC back and they found a small problem that cost us $150. Our heat wasn't working properly recently and they helped me get it back over the phone and then came out the next day and fixed a small problem for minimal cost. If you need HVAC help call them first! Kate, Paul and team amazing! read more

AC stop working on Labor Day. Called around and Mech Pros returned the yelp quote message. The office team was very helpful through messages and made an appointment for the next day. Paul arrived during the allotted window. He diagnosed and communicated what the problem was. We agreed and he went to work! AC is as good as new now. Appreciate him coming and working on the unit during the hottest days of the year. I'll be using them for future maintenance for sure. Thanks again! read more

What a wonderful company! From Katie (who did the intake) to Paul (the owner) who got my mom's house serviced on the same day to Jeff (the technician) who fixed mom's A/C!! It's not often you can call a company for service and end up getting a same-day repair. This company provided 5 PLUS star service and the icing on the cake was just how nice and upbeat everyone was. I found them on Yelp and I believe that a family-owned business (Which they are) gives so much more personal service and attention to their customers. MechPros is definitely that company! If you are needing your A/C fixed and don't want to suffer in the heat, call them soon!! read more

Our AC went out Sunday evening in the middle of the historically HOT Labor Day Weekend. I submitted a request via Yelp for some quotes we went with MechPros. Paul came first thing Monday am (a holiday) and determined right away what the issue was and it was a quick fix. We are very thankful for the quick response and professional and very reasonable price. Honestly I would've paid a million dollars to get the cool air going in the 114 degree weather but thank God the price was surprisingly super reasonable especially on a holiday. We will definitely be using MechPros in the future! Highly recommend!!!! read more

Hottest days of the week and the AC decided it didn't want work! My expectations to get it checked out and repaired with in a few days at the most were not that high. Found MechPros on FB and Yelp and people raved about them. I can absolutely see why! Paul answered my call was able to set up an next day appointment, arrived on time and even had a call to see if he could show up before the time frame. Friendly, knowledgeable and explained things to me which was appreciated felt included (even though I had no clue what he was telling me lol). Gave me option, repaired and also included estimate for upgrades (unit is old not trying to sell anything extra). Hand down best repair company and will be calling them back for any future work. read more

MechPros were super helpful! When my heater went out, they were able to come out that day. As it was a Friday, they went above and beyond to source a new part on Saturday (when they don't normally work and stores are closed) and bring it back to install it that day so we'd have heat. All three people who came out to work on the house were friendly, respectful and professional. Thanks Paul and team! read more

The AC on our rental property went out and I called and scheduled an appointment to have an estimate the next day. MechPros called me 30 minutes prior to my appointment and even accommodated my husband's work schedule. MechPros found a literal bug in our system and pulled it out. The AC was working within a few minutes. I didn't receive an invoice to pay for the service so I called to see if I missed the email. The owner told me not to worry about it! It was really kind of him, but I insisted on paying him for his time. I requested he send me something so he charged me the diagnostic fee. I will certainly be calling them again for all of my heating and air conditioning needs. Honest company! read more

Highly recommend Mechpros. Jeff and Chevy did a great job replacing my old A/C for a new one. Very professional, knowledgeable, efficient and good people. read more

I am a huge fan of the MechPros team. When we began looking for quotes from installers, the owner (Paul) was the most interested in solving our specific heating/cooling problems (as opposed to just pushing product on us) than any other vendor. Their service was incredible, and every team member that worked on our project was helpful, friendly, and knowledgeable. After the original install - unfortunately - our Trane thermostat died on us (only 2 months after the initial install), and this was during a rough heat wave. Fortunately, we didn't have to wait any more than 1 day for Paul to send over a team member to fix the problem. Shout out to Chevy for being so quick with the fix and getting us back up and running! read more

Hello Paul and Kate, Your guys that worked on the repairs at my home in concord this week, outstanding is an understatement working with these two guys. They kept me updated and recommended/ suggested ideas of the changes they were making. Spoke to Kate a couple of times and she is great and communicated well with me. The work was very professional and great. Could not ask for less under such short notice, the work was done under a week. I would highly recommend this business to anybody looking for a quick and responsive place to get installs or repairs done on HVAC/Air-condition done. 10 out of 10 for these guys..... read more

Paul was AWESOME! He answered probably 101 questions I had, and was super patient as we made our choice to replace our AC. BEST decision EVER!!! Of course this is a major expense, so we wanted to do our due diligence and talk to several companies to compare. So happy we went with Paul and Mechpros. He didn't pressure us at all and made suggestions but made sure we knew we didn't have to do it all now. Thanks so much to Paul and his team, we have loved being at home this summer! read more

As a small business owner myself, I understand the process it takes to deliver excellent customer care and quality work at a price that's profitable yet competitive. Mech Pros is a professional company that delivers the service you're looking for with clear communication, a thorough process, friendly staff and professional and knowledgeable technicians. I highly recommend Mech Pros! I had an issue with heat not coming out of the vents in part of my house. I had two other HVAC companies out one of which said I needed a new system! MechPros came out and for $59 service fee (that's it!)they discovered it was a faulty wire. They replaced the wire and now I have a well heated home. I can't say enough about how impressed I was and I truly enjoyed talking with them. They are great people! read more