This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

Renzo is the best, I have had dealerships wanting to charge me 1 to 2 thousand dollars. Renzo has…read morefixed my car for 1/3 of that price.

I have been going to RRC for several years, and have always found Renzo to do good work at fair…read moreprices. He has been the only person that has worked on my cars for over 5 years, and I am very happy with the quality of his work, and how knowledgeable he is. He always always gives an estimate before doing any repairs, and he presents options when appropriate. I would have no hesitation in recommending RRC to anyone looking for a mechanic in the Brewster area.

This place was great, I had to bring my Son's very expensive MB E63 AMG S for a minor repair on the…read morefront air dam which is/was real carbon fiber...I was prepared to pay but Greg said NO CHARGE ! What a classy and honest business ! Five stars + ! I will be bringing all my vehicles to him from now on ! As a matter of fact I am bringing one of my other vehicles to do some basic body work and they quoted a great price. Best experience I ever had with a Auto Body Shop ! Than you Greg and your team at State Line Auto Body .

I have been going to Stateline for over 15 years and they are the most accomodating people and…read moreprofessional service I have ever gotten. Greg's body work is impeccable and his wife Jennifer is on top of all office work. They are fast, honest and it's a pleasure to be their customer. Susan

Actual dirt bags. $720 for a tow. Greed like theres no more. Unbelievable that places like this are…read morestill open. Extremely unethical.

listen to the reviews it tells a lot about how the establishment is operating and if it is trusted…read more This guy is a crook don't bring your hard earned money to this establishment. This business owner is a scammer and will do anything possible to screw you over. I had a situation where I was pulled over and my vehicle was impounded by the police and this poor ran established tried to make it it's job to make sure that my vehicle did not leave his lot for his own benefit. GO to DON'S next door.

I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here

Chuck goes above and beyond what anyone would expect from an automotive technician. He is an…read moreexcellent diagnostician, takes the time to explain every detail, and charges a very fair price.

Thank you Chuck! If i am ever make it up your way from Florida I will have to stop by and say hi!read more

Stopped at Splash oil change in Brewster for a yearly inspection. Was told I needed to make an…read moreappointment as it's their new rule. So driving home I stopped at Felipe's, my father in law had brought two cars to get repaired by him and the work came out great. Figured why not get an inspection? and they were able to take me in right away, said it'll be about 45 mins which I had no problem waiting. Assuming it was the owner, was really nice . Even one of the mechanics came to make sure I was being helped.Glad this place was saved as the previous owner/operator (Billy's auto) was straight up crook. I will definitely be coming back here to get work done!

My AAA tow truck took my car and I to 2 other places on a saturday afternoon, to remove a nail from…read moremy tire. Those 2 places, also in Brewster, would not take me. They didnt even seem busy which was odd. Anyway, A&R was the last place we tried and they were not only so kind and welcoming, but did a terrific job at a great price. Even the Tow Truck Driver took note and was impressed with their work. Five stars all-around.

I was 6 minutes late to a 10am appointment and after I gave my name and appointment time to the…read moremost disgustingly rude employee Maria, her response was 'YOUR LATE'. And then told she would have no idea when I could be seen -- Maria had no empathy or even asked how I was, I felt like less than a human at that point but more of an inconvenience. I ended up leaving, and honestly this was all for a state inspection. I will be complaining to the owner Saul -- don't be late to your appointment or you'll be talked to like dirt. I honestly can't talk to the work they do, but I can tell you I won't be back here ever again.

purchasing a preowned certified Outback was a quick and easy process until I was home and reviewed…read moremy bill. I noticed a large charge that I signed for and was not aware of. I called my salesman and the message was relayed t the general manager, Mr. Nelson DeMello, who subsequently personally reached out to me. He understood the problem and accepted my word that this popular option that I signed for was never mentioned to me. He apologized for the misunderstanding and immediately sent me a check for the amount in question. His demeanor, fairness and integrity is a credit to him and Brewster Subaru. I doubt if many car dealerships would offer the same satisfaction. Everyone in the process of the purchase was business and customer centered in this new modern dealership. I have no hesitation to recommend the dealership to anyone.

I love my new Crosstrek!!! I am new to this brand as I bought my first Subaru last week. I was…read moreabout to get a new upgraded Jeep the next day, but thought to just check this store out as I pass it on my way home every night and have never considered Subaru as an option. I was surprised to find that the new models felt very sporty, sharp, upgraded technology, comfy, and really really nice... enough so that I got very interested in changing my mind to consider the Subaru over my Jeep! My sales person Kayla was outstanding... her knowledge about the cars, options, process, etc and her great personality and patience with my questions makes her stand out as the best I have ever dealt with in my 8 car purchases at dealers throughout my life. And let me mention she also stayed very late after store closed to help me as I arrived close to closing due to my work schedule, as well as the time she spent when I picked up the car to teach me how to use all the cool gadgets in my new car!!! She took care of me from start to finish!! She deserves the best sales person of the year award!!! I also met the manager, Nelson, which he was absolutely wonderful as well... he has such a welcoming and very friendly/nice personality, his kindness, patience, knowledge, and help with deciding which car was the right fit for me, was so appreciated. He offered me a very fair trade for my car which I really appreciated. I will add he also stayed very late after hours to help me decide which car was the best fit for me, which was soo nice of him. He is truly the best store manager I have ever met !!! Rich, the very nice and helpful financial gentleman that spent time to provide, review, and process the paperwork for dmv, loan, trade, etc was also fabulous. He answered extra questions I thought of and offered me a few other options with the loan and protections which also really helped me as I finalized everything. I really enjoyed my time with him as well... such a great man. Due to all of the reasons I listed above, I decided that night to buy a Subaru, not just from any office, but from that office in Brewster, put the deposit down, and drove off with my new car the next day. My new purchase happened and was based on the outstanding teamwork of these 3 individuals and the experience and service they provided to me. Thank you for all you have done for me, I am so happy I walked in your dealership that night..was the best 'let.me check this place out' I have ever tried... walked out happier then when I walked in. I know their service dept must be as good.. I love my new dark gray hybrid Crosstrek.. it is gorgeous and has the best technology features!! Not to mention the safety ratings are top of the top and is known for being the best in the snow too, need here in CT. All my neighbors and coworkers are making comments that they think it is beautiful and hot.. very sporty!! Every day I can't wait to drive to and from work for my 1 hour commute.... I just love driving in my new Subaru... I am sold.. I love Subaru now!!!... Btw.. I also love the app that I can turn on my car ahead of time from anywhere, to get cool with ac or warm the heated seats while I wrap up at work, etc .. or check to make sure I locked my doors and lock them.. and can turn on horn and lights to scare off potential losers trying to get in the car... while I lay in bed or anywhere! I highly recommend if you dont live close by, take a ride to Brewster Subaru, it is worth it for the experience and to drive off with a gorgeous car/SUV, etc.!

I brought my car in looking dull, dirty, and in need of some serious attention and brought it to…read moreDDents. When Enrique finished detailing it, I was absolutely amazed. He brought my car back to life! The shine was incredible, and the level of detail was so impressive that it looked like it had just come off the dealership showroom floor. I also want to thank Danny Espinal owner of DDents for helping me make the right decision for my vehicle. He took the time to explain my options, provided excellent advice on how to maintain the interior as well as exterior, and shared valuable tips to keep my car looking great for months to come. The interior was just as impressive. Every detail was addressed, and my vehicle looked and felt brand new. Enrique's hard work, patience, and dedication truly show in the quality of his work. You can tell he takes great pride in what he does and genuinely loves his craft. I greatly appreciate the outstanding customer service from both Enrique and Danny. Despite Danny's busy schedule, he made sure I understood the best options for my car, and Enrique delivered results that exceeded my expectations. I HIGHLY recommend DDents and his team to anyone looking for top-quality detailing and exceptional customer service. Thank you for an amazing experience! Millie Morales 5 Star service!

Now this is a service provider who is absolutely worth having on speed dial! Very prompt,…read morecommunicated constantly , completed job in record time and went above and beyond.