Phenomenal customer service and reasonable, fair prices. This is where you want to bring your phone for all its maintenance. This is the type of place where you can explain your situation and the staff will listen and genuinely do their best to help you using all their knowledge and prowess. They have chargers and chords with much better prices than the att store. I can't recommend this place enough, it's the fastest escape from all your mobile phone headaches. read more

They have rescued me twice now. Last year, I dropped my iPhone in water. They got it going for under 100 without all the waiting you go through at the Apple store. This year my phone froze in a reset with the spinning wheel of doom. They got it back for just5 bucks. They are good guys. read more

Great little business they got going there. Second time they got me out of a bind with my phone. Nice, friendly, prompt and very knowledgeable. I highly recommend them for any tech related fixes or questions. read more

Decided to smash my iPad screen. Matt and his team had me taken care of and out the door quick. Not looking forward to needing their services again, but when it happens, I'll be back! read more

Had 2 samsung galaxy s7 phones that needed their batteries replaced. Went in handed in the phones, filled out some minor paperwork and waited for them. They had a few in the queue before me, but within about 2 hours I had my phones back. Decent price ($150 for the 2). Was glad to see Matt wipe down the phone with a wipe before handing them back. Can't be too careful these days. I noticed that everyone that came in the store wore masks and the store is set up to minimize needing to be near anyone. Good service, reasonable prices. read more

When i walked in, Rob asked what he could do for me. I told him I needed some magic. 4 hours later that what he produced. Very professional and clean place. Rob was extremely knowledgeable and had answers for every question. He gave me plenty of information that was clear and to the point. Also let me know of a cool promotion that wells Fargo has that I can use. I had checked several other places, 2 of which referred me here, and none of them could help. This is my new go to if I ever need help with my phone again. Thank you guys for your help and if anyone asks me where to go this is the place I'll recommend. read more

We had a run of bad luck regarding phone screens. I had 2 phone screens that recently needed to be replaced. Both of the Apple variety and I was expecting to be dropping at least $150 for both phones screen phones to be replaced. I had been referred to by a friend and they were charging was less than another store I was quoted. As it turns out, one of the phones I had the screen had a tempered glass that was shattered. No damage to the actual phone screen. The other phone had a cracked screen, and needed a new face. Both phones screens and glass were replaced within an hour. I had to go back the next day to them re adjust the screen, but we're happy with the job they done on both phones. The actual cost to fix phones was at least 30% off from what the other phone repair shop quoted. Hopefully we won't have to replace another screen in the near future, but if we do; I know now where to go to have it fixed. read more

Had our Samsung S6 get wet, and went to these guys to get the water damage repaired. They were honest and straightforward about pricing and expectations. They did the work quickly and efficiently, and only charged for truly needed repairs, no inappropriate upsells here. Super honest and did great work, highly recommend them. Simple place but they know what they are doing and do it with a great attitude. read more

To my future fiancé!!!! You are the best Robert!!! You saved all of my pictures and contact's on my broken Galaxy S6. I was told there was no hope to get all of my information back by a T-Mobile "Expert" (what a joke). I was referred to MD wireless, I was told by Robert that it would be no problem to get all of it transferred to my new phone. I WAS SO EXCITED AND TOLD HIM WE ARE GETTING MARRIED!!! LOL....I COULD'NT EVEN SLEEP THAT NIGHT TO GO AND GET MY PHONE FIXED!!!! The next day myself and my co-worker went to get our phones fixed, because Robert said he could fix her screen FOR half the price of what IPhone would charge!!!!! SO if you need your IPhone fixed then you MUST go and see Robert!!! Thanks Robert!!! Viva and Conchita read more

I took in an Iphone to be jail broke. First of all they did not back up one thing on the phone that includes 20 thousand photos from movie set. They break the phone and I am given a guilt trip. It takes a month to repair but a 16gig Iphone becomes an 8gig IPhone and when I get the phone back the camera dose not work, they promise to install programs on the phone but never did not. I was blown off given a phone in worst shape than I did before they had it, the phone only need to be jail broken . By the keep your receipt, if I had not I would have been charged twice. As if they could not find a copy of proof of my payment. All I have to say is unprofessional, sloppy, and untrustworthy! How can one fail and then blame it on the customer? I only needed the phone to be jail broken! I would never recommend them to people I hate! read more

THIEVES! I called them about a broken phone I had, and they said they'd look at it for free. I asked them over the phone once and TWICE at the actual store to make sure it would be free. When they finally called me back a week after dropping off my phone, they said it was irreparable and would cost me $30 to get it back. This was AFTER I had already bought a replacement phone from them, which by the way does no work well whatsoever. The SIM card is always loose and makes the phone reset. On top of that, they tried to sell me another replacement that was busted... it was being held together by a case! I asked if I bought it like that if they would discount and they said no. NO ETHICS WHATSOEVER. I would not recommed this store, unless you enjoy being ripped off. Hey Mike - Thanks for responding THREE YEARS LATER! As I stated in my review, I was never quoted a fee for the guys to LOOK at my phone. There was no labor involved. I don't work for free, and don't expect you to, either. However, I expect a business to be run honorably and honestly and if I ask MORE than once to ensure that there will be no fees for the service offered, I expect that to be honored. read more

Updated after reading comment & response... Everything I posted was indeed factual, at any rate the phone was actually never unlocked after being denied by T-Mobile and Metro PCS confirming the phone was still locked to its original carrier.. Eventually had to pay again at another shop to get the job done right. Also another note- I don't see your logic in claiming me as an "mystery shopper" when I left my business card with the actual phone when I dropped it off. read more

I've been using these guys for years. They know me, take care of whatever I need, and have the best prices around. They have been able to fix my phone every time I've dropped it! I've traded in old phones, upgraded to new phones, and bought accessories. MD Wireless is my one stop cell phone shop! Highly reccomend! read more

Reasonably priced service done in a jiffy. My Pixel 2 phone's battery was on its last legs, and the guys at MD did a great job of battery replacement. No appearance that the phone had ever been opened, and now it works like it was new. read more

Swapped out the battery in my galaxy S7 for a reasonable price in half an hour! Super good customer service with a 3 month warranty. Totally worth replacing the battery than getting a brand new phone. These guys are my new go-to! read more

I had an unfortunate mishap with my I-phone, fortunately I learned of MD Wireless from a friend. Benny and Rob explained the process of repair and gave me the options available. Their honesty, integrity and customer service are only matched by their exceptional intelligence around phone repair that I have found unmatched in the Bay Area. A special thanks to Benny and Rob for a white glove experience that will always having me singing their praises to family and friends. A customer for life. - John read more

Pros: This establishment knows how to fix your cell phones' problem. My 97% new HTC One's Sim tray has to be replaced. They got it done in 3 days - $75. Cons: 1. Unfortunately, they did not put the back cover nicely. I found to dents on the back of the brand-new back cover. They have to replace the back cover to fix the problem. 2. The battery usage of my almost new HTC- one only last three days in stand by mode now. It used to last at least 12 days. I would have given a five-star if it wasn't for the battery life issue. The dents is just a cosmetic issue. The battery issue is a major problem. read more

Have had several of our cell phones repaired by MD Wireless over the years & have always found them to be professional, prompt, honest and helpful & repair costs acceptable. They have always provided me with cost-cutting solutions for parts I needed, such as buying a used CP online (such as on eBay) to help save me money on my bill. As opposed to say, if they had to provide part for me, it might increase costs. I appreciate that honesty, it shows integrity. This last visit for example I was told by my carrier it would cost $400+ to fix problem as I was out of warranty. However at MDW I paid a total of $45 for repair and $25 on eBay, obviously far less than what carrier wanted to fix problem. Needless to say I was very happy. What they estimated as my total cost has ALWAYS been what my out-the-door costs were when I picked it up. Service has always been fast & prompt. For example, I recently took a CP in for a display swap-out & the tech that helped me had it done within an hour & a half. That being said, keep in mind 1) he was alone in the shop & 2) it was 3:30 in the afternoon AND last 2 more customers came in after me, plus 4) the other "unseen work" he was working on when I entered the place, That's awesome customer service! The shop is always neat & tidy, plenty of parking & the staff is always attentive & have never talked down to me. That keeps me coming back & feeling confident in my recommendation here on Yelp. Keep up the good work MDW! read more

As an admitted "butter fingers", I've dropped my phone a handful of times. Which means I've destroyed my iPhone screen a handful of times. The guys at MD wireless have always provided amazingly fast, knowledgable and friendly help whenever I've begrudgingly had to visit them. They always explain my options, pricing, warranties, etc. Will definitely be back next time I crack my screen. Because I can guarantee it'll happen again. read more

My iPhone 6s screen was cracked and they had it replaced in 45 minutes. It cost less than the Genius Bar and the woman who helped me was very nice and professional. I love to support local businesses and I will definitely be a return customer! read more

These guys are the BEST! I high key always have phone issues and they put up with ALL my phone drama! I adore them !!

Before I begin my review, I would like to caution everyone who ever plans on taking their cellular to a repair shop. It is so important for you to KNOW how your phone works -- both inside and out, and DO NOT leave out details. If you know more than what you're telling the technician, you're not gonna get the results that you want by leaving out details. Finally, before you take your phone home, always, always, ALWAYS test it out before leaving this shop or any other cellular repair shop in general. Refusing to test your phone after all repairs have been completed is like buying a car without test driving it first. Are you with me so far? Excellent, now onto my review. ROUND ONE: My cousin had an LG Escape 2 phone that he no longer wanted on account of a broken screen. A broken screen was the reason he no longer wanted the phone?! I figured, "okay, if he doesn't want it, and since we both have the same carrier, I might as well take it to the shop to get the screen repaired. Low and behold, I found this place located in Pleasant Hill. The technician gave me a timeframe and a price point that was more than reasonable in my opinion. So, I left the phone with him and received it back in less than a week -- good as new. I tested the phone and after I was satisfied, I paid the suggested price and left. ROUND TWO: My HTC One M7 phone seemed to be on its last legs. No matter what cord I used to charge my cellular, it wouldn't charge, and on top of that, it also needed a new battery. Removing a battery from this device is like performing open-heart surgery, which was something that I couldn't do, therefore, I made another trip back to MD Wireless. Although the technician was successful in replacing the battery, the USB port was damaged. He dusted it, vacuumed it, and just like me, tried every cord he had in his possession, and yet the darn phone wouldn't charge. The technician told me that he could replace the USB port. However, the costs for repairs would be identical to purchasing a brand-new phone from the carrier store. We both thought the idea wasn't worth the time or money and declared the HTC phone DOA... well, not entirely. At least there was enough power left in that phone to transfer all data and files into my personal hard drive that I brought (not bought) into the store. Because he was able to repair the screen on the phone that I had brought into the store the first time around, I was able to remove the SIM card from the HTC and transfer it into the LG Escape 2, and the phone works like a charm. So why am I giving this place 5 stars, you ask? The technician may not have been able to repair my HTC, but at least he was willing to try other methods to help me, which is always a plus in my book. In addition, he fixed the LG phone that I brought in a timely fashion. What can I say except, "nothing lasts forever". Because we rely so much on our phones in this day and age, we would like to THINK that they do last forever, but there comes a time when there are some things that a technician can't do. In a nutshell, he succeeded with one phone, and did the best he could with the other one. read more

Awesome, fast, excellent service. Went in, showed them my phone, was fixed within the time they said it would be. Can not be happier with their service. Will definitely recommend them to ny friends and family. read more

I took my Samsung Galaxy S9 with a broken screen there, this guys are fast and do a great job. The only cons is that they are a bit expensive. Overall I was happy with their service. read more

I recently purchased a new cell phone. The carrier was unable to transfer all the pictures from my text msgs to the new phone. I then went to Best Buy Samsung Experience Shop since both my phones were Samsungs. After several attempts the technician also could not transfer all of the pictures from my text msgs. He told me to try MD Wireless. At MD Wireless I explained the problem and how others were unsuccessful in getting all of the pictures to the new phone. The technician worked for an hour to fix the problem. He was extremely knowledgeable and tried several approaches to fix the problem. Sadly he was not able to get all of the pictures to the new phone. He worked on my phone for an hour and did not charge me a cent. What outstanding customer service. Even though the technician was not successful, I would certainly return to MD Wireless if I ever have a problem with my phone. Thanks for trying and the great customer service read more

This is a terrific business. I had my Samsung phone submerged in water at the swimming pool. The Overnight Bath revived the phone to charge, however both the microphones would not transmit! They were very fair in their recommendations, and I did purchase a new Samsung at a vendor which sold my Carrier. I would highly recommend this business, because they know what they are doing in here. I have used them for several years and wouldn't dream of going elsewhere! Julia K Birdsong read more

I wanted to change my battery on Android Motorola Maxx and the quote I got was $85 (which is OK) but the warranty was only good for 30-days (surprised by the limited warranty). Otherwise the staff was friendly & knowledgable and gave me tips on battery. read more

I came in after getting a botched job from JustIn Time repair (like seriously botched I was so screwed over) and the guy at MD fixed my phone in less than 35 minutes and fixed everything that Justin Linares screwed me over on. I am so much more than pleased with the professionalism I received and how quick my screen was fixed and replaced. They also offer a 1 year warranty on their work so if anything seems off they will fix it! If I ever need to repair my cell phone again, I definitely plan on coming to MD wireless. They even have great protective phone cases for an awesome price. I only paid 20$ for a case that would have cost 50$ at the mall. read more

If you have a problem with the phone or a computer these are the guys to go see! I've been there twice Have always been happy and have recommended this business too many people you're crazy to go somewhere else when he's guys have the answers read more

This place is awesome! They know so much about phones and they can help you out of a jam when you need it most. If they can't fix it they will tell you who can or what to do. They are friendly and understanding that my phone is a part of me so they work fast to make sure you aren't without it for very long. Not only do they fix phones, but they buy them and sell them too. Plus they have 2 locations, one in Pleasant Hill and one in Antioch. I have been going to them for a few years now, and never have they told me they can't fix something. You're electronics are safe with them. I wouldn't trust anyone else. (I even carry their business cards around and share them with people when they have phone issues) read more

This business has excellent customer service. Everytime I go here I am greeted friendly by everyone here. I took my two Galaxy cell phones here to have service on them and they did what i requested very very small price! I was also very impressed with one of the younger guys named Matt who was very knowledgeable. I also like the owner Matt who is very friendly and Answered all of my questions. I would definitely recommend this business to everyone who has cell phone issues.!!! read more

MD Wireless - Mobile Phones Near Me - Pleasant Hill, California

These guys can work wonders...!!! I'm their neighbor from Pizza My Way and I went there few times last time my phone was completely distorted the screen is broken and I thought that is it for my phone...!!!! With in one hour my phone looked and performed like new... I recommend this place and I will be back for all my phone needs... Thank you guys so very much you are awesome :) read more

Broken screen and new battery installed on my iPhone 6+ in 35 mins. No drama and no worries. Thanks for the speedy repair - i have found my new repair shop..... read more

HORRIBLE SERVICE!! I was initially optimistic about coming to this place. I paid over a $100 to fix my laptop and low and behold, it was having the very same issue :( They refused a refund and gave me all kinds of unwarranted attitude. Never again. read more

Matt the owner is very honest and knowledgeable. I'm glad I found him. I came in at 12:15 and my phone (cracked screen) was ready in 45 min for $84 plus tax. Great place! read more

Super helpful place .... when Apple and my mobile carrier could not transfer my data to my new device, this store was able to!! It was worth the minimal cost and the few hours I had to be without my phone. Matt is a knowledgeable guy, also pleasant to do business with. I recommend them for cell phone issues. read more

I called, no answer, no way to leave message, says they are open, I will have to take my business elsewhere!!!

Fantastic place for repairs and help. Rob and Matt demonstrated exceptional knowledge and customer service. I will certainly return and recommend MD wireless to everyone. read more

Came here literally days before I had to deploy, and I really needed to get my screen fixed. Stepped in 15 minutes before they closed and they totally didn't mind fixing it that last minute and finishing it that same day. Even gave me a discount when he happened to see my CAC. The guy that helped me asked me to give them a review on Yelp and I told him I would. I just feel bad that it took until I came back home to give them a review, so, here we are. Totally my go to spot now if anything bad happens to my cellphone. Thanks for the help! read more

About 4 months ago I dropped my phone and took it into MD Wireless, and for a great price and in about 15 minutes my phone was fixed. Well I dropped it again this week and, again went back into the store. Matthew (the same man who fixed it last time) remembered me and immediately opened the phone & reconnected the screen and he did it at no charge. I will be using this company for all of my cell phone problems (hopefully not very often...lol) But I highly recommend them. Thanks for the EXCELLENT SERVICE!!!! read more