Excellent service I was immediately greeted by an employee who was so busy but still went out of…read moreher way to help me. Even as customers were asking her for help left and right she helped me and apologized at the same time. I was cool it's Christmas Eve and everyone was friendly. ''Tis the season! I didn't find what I was looking for and that's even with her looking at their online store but it's all good: I was treated like I was important and that's what good customer service is all about

I love this Finishline. I don't mind spending hundreds of dollars when the customer service is…read moreawesome. Keep up the great job Finishline Annapolis. I'm always greeted when entering the store and someone is always ready to assist me when purchasing shoes. Note to corporate this Finishline rocks!!!! A+++++ to the management team.

Kevin was super helpful! We walked in a a gentleman sitting in a chair, said what can we help you…read morewith. I let him know we were there to get some new running shoes for my daughter. We showed him the ones we wanted and he sent Kevin to the back to grab them. This place is definitely equipped for very serious runners. However, they had a wide selection of what I would consider quality running shoes. My daughter does track and cross country. Her coach recommended this place. This store is small but has everything you need to get out there and pound some pavement. I also like how this place has a treadmill set up so you can really test out the shoes before you buy them. For my daughter and I Kevin really made this shoe buying experience five stars. He was super helpful and offered excellent customer service. We will definitely be back!!

I stopped in to pick up my race packet and the whole thing was very organized and efficient. I was…read moreliterally in and out since they had 2 stations and knew what they were doing. A line of people came in after me, and they also walked out pretty quickly. The staff was nice and friendly and the whole experience was pleasant.

I am extremely disappointed in our treatment, the lack of professionalism and the constant…read moredismissive behavior that we were rendered on Saturday May 2, 2026. An experience that was supposed to be memorable, ruined by an employee who was more concerned with upselling a used tux than helping my son find something for his first prom. The lady that was there was kind and welcoming. Unfortunately we were helped by an older man who had locks and glasses. Never did extend his name. (Edit looking at other reviews his name may be Dew or Drew) When we first got there it was super busy. This is understandable considering the size of the store and only two employees on the floor. My family and I patiently waited for 15 minutes to let the man know why we were they, in which he says we are late prom people and we should have gotten a look together weeks in advance and that the rental requires 30 days in advance and they would not be able to receive it. We were told we would have to find something in the store , he points to a rack against the wall. I was under the impression that these were rental tux's. He never took time to explain any of it. After being there for another 45 minutes of waiting to get help because he kept saying he would be with us but then taking people who came in after us, we finally got to the point where he talked to me and told my son to try on the tux we found. It was perfect. Looking at it, it didn't need anything done. Mind you I'm thinking this is a rental because there is not a price on it, the size tags are ripped off and you can visually look and see it's been worn, not to mention the bow tie in the pocket. When my son comes out of the dressing room, he ignores my kid and has small talk with a lady who came in with her kid. When he decides he is finished with the conversation, he looks at my son, and says ohhh you found something. It's $450. I said this is not a new suit and where do you see $450 because there are no tags on this and the size patch was cut out, this tux is worn. I said I thought this was a rental? He then says well the rentals are basic, I can go get you a catalog and walks off again. I am highly upset and I wanted his first experience to be special. It was not. Trying to support a black owned business and got treated like a peasant in the process. The funny thing is, if he knew who I was and what I did for a living, I guarantee he would not have done all of that. Treat people right! You never know who could be a blessing to you. I really do hope the owner reaches out to me. I would love to have a conversation. I have attached pics of the "basic tux" we wanted and the timeframe on the website that we would have indeed gotten the tux on time. Update: I wanted to reach out to them on their business page on Instagram to let the owner know about the interaction. I will include photos. I was blocked from their page after sending the message.

Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

Randomly picked this spot out of convenience in between errands in Annapolis and it worked out…read morereally well. Got my feet and stride assessed, got shoe recommendations according to my requests, and all without being pushed into anything. Ty was very professional and even offered some training advice, which have found some running store employees to be really stingy with if you aren't paying for coaching. Prices competitive with the actual shoe brand's website and even Amazon.

A True Annapolis Gem -- Exceptional Service for Athletes & Active Adults…read more I'm new to Annapolis, and discovering local gems like this means so much to me. Marty, the owner of Fleet Fleet Annapolis, offered one of the best customer service experiences I've had anywhere. Her shop was full, yet she treated me like I was the most important client, taking the time to understand how I move and what my body truly needs. I observed her other staff being attentive to other customers as well. As a former marathon runner and as The Mind-Body Connector™, I support athletes and aging athletes in improving movement, alignment, and overall wellness. Marty's expertise in gait, body mechanics, and injury prevention genuinely impressed me. Her knowledge beautifully complements the mind-body and movement work I offer my clients. If you're in the Annapolis area and want personalized care, expertly curated shoes, and a community-focused owner, go see Marty. She's a true asset to Annapolis, and I'm grateful to have found her shop so early in my journey here. -- Linda Hobbs, LCSW-C, E-RYT The Mind-Body Connector™ Mind-body awareness * Movement * Wellness Contact: 410-710-0355 www.lindahobbslcsw.com

This thrift store is amazing with a great selection of uniform items, household goods, books and…read moreclothing at very affordable prices. The staff is so friendly and helpful too. They're open Tuesday and Thursday with a few Saturdays a month. They also accept donations. Many treasures have been found here. My daughter scored a beautiful brand new evening gown for $15!

NOT OPEN TO THE PUBLIC. This thrift store is only for military, military families and retired vets…read more No signage about that at the entrance. But they were polite (ish) about not letting us buy anything after we had already spent a half hour picking things out. Selection was good, prices were a little high.

Really great store! Great selection of jerseys and cleats. Staff are very helpful and polite, as…read morewell.

Very kind staff, great selection of top notch products, even have a lot of kids gear. Incredibly…read morepleased with our purchase and the experience.

The customer service here is five star. The owner is personable and the selection is good. I felt…read morelike the prices were reasonable and would shop here again.

This absolute gem of a boutique is well worth the drive for me from Alexandria to Annapolis. The…read morebright and airy space is populated with a well-edited collection of separates geared toward the stylish woman looking for an extra bit of flair in her wardrobe. I love the focus on Made in America clothing, jewelry, and accessories. They have recently added shoes. Owner Wendy and Manager Mel make you feel so at home - you don't feel like you are shopping, you feel like you are visiting with friends. As they get to know your style, they will pull items they think you might like and give honest, thoughtful opinions on how the pieces work with your size and shape. They offer alterations at very affordable prices and will also ship items to you on request. They also have frequent events (trunk shows, visits by designers). They frequently post on social media (Instagram, Facebook) so that you can see all of their new arrivals. Definitely one of the best women's boutiques in the DMV.