I've been a return customer of JRC for over 10 years on various projects that they've fabricated…read moreand installed for our properties. JRC had made beautiful ornamental iron gate and fence, security door, and window guards for our properties, and every project was beautifully, precisely fabricated, and installed. Whenever we reached out to JRC, we know that we can be rest assured with Rene's attention to details and design, and communicating with Stephanie who does great work coordinating the projects and scheduling. On top of all, the projects couldn't be completed without their highly skilled installers. All and all, JRC means top quality wrought iron product at a fair price. Every piece of wrought iron from JRC is a beautiful art work, and we look forward to working with JRC on our future projects!

In mid-April, I contacted 6 metal fabricators requesting a custom iron double gate to replace a…read more20-year-old dilapidated wooden gate. JRC's Jesse promptly arrived, carefully measured the space, and took many notes on my design. JRC's final estimate was very detailed, and the cost was exactly what I had expected between the other estimates I'd received. I put down 50%, and Jesse said it should take 4-6 weeks. Everything was going well until I realized it was the beginning of June and I hadn't heard from Jesse in 8 weeks. After my calls went unreturned, I emailed JRC's Director of Operations, Stephanie, who replied, "Jesse said he and one of our welders are working on your order, and you can expect completion in about a week. By Monday, we should have a better scope of exact install dates." After still not hearing from Jesse by the end of June, I reached out to Stephanie again for an update, who reported, "Our welder said he expects himself to be done tomorrow. We will be sending it to be powder coated, which just takes a day or 2." Another 3 weeks later in mid-July, with no installation date scheduled, I got a last-minute call explaining that they just had a cancellation and that they could install it today if I was available. Arnie arrived within the spontaneously scheduled window and got right to work installing the gate and meticulously making sure it was exactly right. He even hauled away the heavy old gate, which was very much appreciated. In the end, I'm very happy with the final build and installation, but JRC's communication leaves much room for improvement. I'd reached out to Jesse on a few occasions, and it took weeks to get a single response. A simple message that things were moving slower than expected or that it was going to take 12 weeks instead of 4-6 would have gone a long way. Also, having an actual installation date versus a last-minute cancellation that I could fill for them would have improved the overall process. Thankfully, Arnie left a very strong and professional last impression, as did Stephanie for her prompt and repeated replies. I only wish I didn't have to manage the project after all the missed milestones and awkward radio silences.

I can't imagine anyone saying anything negative about Russ and Eric at Steve's Machine…read more I had them do a VW 2332cc engine for my desert car. The way it knocked and with little to no oil pressure, I figured it was junk. Russ took it apart and assed the damage. In his opinion it wasn't nearly as bad as I expected, and I was ready for the worst. He installed a new crank, fit new main and rod bearings with new rings and a valve grind. I had a practically new motor at less than half the price of a new. Three years of abuse later, it's still running strong and doesn't leak a drop. That gave me the confidence to have them build a Pontiac 462ci for my 67 GTO/Le Mans. At his shop, Russ sat down with me over a cup of coffee and gave me his full attention. We discussed my new build, and he gave me his opinion about some of my choices with really good reasoning. Some of his ideas gave me more performance at little to no extra cost. He saved me money on unnecessary over building, while also advising on weak areas. During the build he showed me on my engine, extra things he does on all motors. Shimming lifters, spec'ing ARP bolts, dialing the valve train, and milling the intake manifold to name a few. He doesn't cut corners; I don't think his conscious would let him. Once it was done, they broke it in on their shop dyno. They optimized the timing and fuel curve. It made 419hp @ 4800 rpm and 513 ft/lbs. torque @ 4000 rpm. It's ready to rumble. I go out of my way to recommended them, every chance I get. And for what I got, the pricing was more than fair and reasonable. Nothing but a positive experience. Also, sometimes if you want the best, you have to get in line and wait. That's life!

Came here and got my head fully rebuilt, they ended up cracking my head and didn't say a thing…read morereturned the head without doing a pressure test, countless time and money spent on this build from oem fluids to oem gaskets and purchased a new block thinking my block was bad because I trusted their work on the head and the head ended up being cracked they did not reimburse me or try to fix anything with me they said they will fix it and call it even horrible customer service

I haven't done any business transaction with this place but at least I got a referral over to…read moreanother shop. I tried calling and calling and calling this location. Nobody was answering the phone but other than that everything's OK with them.

I see George responded to my review after several months. It's unfortunate we have business owners…read morewith poor work ethic and nonetheless customer service skills. It appears you never wanted to work on my block, after you stated that on your response. Potential customers this the perfect example of his lack of communication. This individual collected my money and Engine with no hesitation. Thanks for clarifying george. I'll be sure to add you to the forums and blogs on what shops to avoid. Your father must be proud of you, for tarnishing his shops image and reputation. I hope you improve your work ethic and work. God bless.