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    MD Hydraulics

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

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    Services - MD Hydraulics

    Machine shops

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    9 years ago

    Helpful 1
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    Arrow Machining - Infinity cube

    Arrow Machining

    (12 reviews)

    Have used them in the past and although it came out higher than expected, they were transparent,…read morehonest and cordial. Fast forward to this instance where I have a batch of rotors that I needed to be turned down 1mm each side. Call him, describe what I'm needing and ask if he has a rough estimate on price. He asks me to text pictures, I jot down his number and then send him pictures shortly after. Gave him an hr or so and called him back to see if he received the pictures. Doesnt reallt acknowledge it and is pushy to have me bring them in and that he can do it. I'm about 25ish mins away, but he insists that he'll be late at the shop and that it's no problem. I bring in 1 rotor to see if he can still give me an estimate and he suggests he can help me bring in the rest of the rotors, about 10 in total. As we're bringing them in, I ask him again how much he's thinking it's going to be and he mentions $50 each. At this point, it's beyond the threshold in which the supplier was going to reimburse me for so I ask if I can just machine 2 rotors for now and figure out what can be done with the supplier. The next week rolls around and days go where I dont hear anything. I text him and no response for a day or 2. I call later the following week and he gives me a response like the rotors have been done and that he's been waiting on me. I ask him texting is the best method of communication since he originally asked me to text and he said text is good. I ask him if he's been receiving my texts in which he responds with affirmation. I go to pick up the rotors and come to find out that he only did a single rotor in which I ask when the other side would be done and he says in about 1-2 business days. I say that's fine and then mention that I'll leave that single rotor behind and grab the rest. He then mentions that if I in doing just 2 rotors, that the price would be $100 each. At this point, I'm no longer feeling like this is about money and get the impression that he's just a shady crook now trying to take advantage of people. I'm a little shocked at the pricing at this point and ended up just taking all the rotors back and paid him his $100 to machine a single rotor. Ended up having another shop do the for $20 each

    Great work and quality customer service from start to finish. Everything you need from a business.read more

    MD Hydraulics - machineshops - Updated May 2026

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