Since my last review of smaller projects/repairs (experience was good), I've brought them more…read morebusiness, thousands dollars' worth of business. Everything is good when they are TAKING your money and business. But, once it goes the opposite way (refund), Roger gets NASTY -- I didn't see this side of him before, always with a smile because while taking money in. I brought some parts to be replicated; 1" shaft with the center with a 2" diameter cylinder with 1" flanged bearings. I was suggested another way to "make" the part that would make everything more "simplified" for me, okay, sure. I wasn't sure what he meant, but after minutes of trying to explain to me, I just went with whatever Roger suggested since he would know better about the mechanics of machine parts, etc., He just told me that I would have to source the bearings myself, which is what I did. He asked me if the diameter could be smaller and I said yes. So I trusted his word and went with it. When I picked up the item, he said, "If it doesn't work out, just bring it back". The thing is, I complained after because what he sold me for almost $400, was NOT SOMETHING HE "MADE". It was a part that could be bought online (~16", 1" shaft with 2 shaft collars), which can be found on Amazon for $35 (shaft) + $10 (2 collars). He then said that he bought it McMasterCarr, then quickly changed his wording to "WE MADE IT". So which is it? (I will never know, but my assumption is he got it at McMasterCarr, as he first stated, or another retailer). Then he said, "I'M NOT HERE TO SAVE YOU MONEY." JUST WOW!! It's my fault for not understanding what he was trying to sell me, but it's obvious my lack of knowledge was taken advantage of--I let Roger do what he does. I believe there is a big difference between MAKING something and up charging for labor, etc., vs. buying $40 dollars worth of parts and CHARGING 9X-10X more!! Especially, to someone (me) whom he kept calling "friend" after all the visits/business I gave him. When he did this "work", I also dropped off a small part that had a broken screw stuck in it. He said it was FREE OF CHARGE to extract it. Anyway, when he agreed to refund me for the $400 (16" piece of 1" shaft), BUT he charged me $85 for the screw extraction that he told me that was free! From ~$400 refund, I received $85 less. This costs him nothing (almost literally) to fix easily. $85 FOR A SCREW EXTRACTION--HIGHWAY ROBBERY!!!! He gave it back to me, with a new screw, "I also gave you a screw". (Oh, gee, Thanks, I guess.)--But I didn't need that screw as I have 100's (if not 1000's) of these screws for my parts -- so he acted like giving me this screw in place of the broken one is a huge hook up, after I spent thousands and thousands of dollars here. I paid for this with my personal credit card, but he made out the refund check to the company I work for. So I asked him if he could cut the check out in my name since I'm the one who paid for it. He said, "just give it to your company and have them pay you." I explained to him that I can't do that because of accounting issues, etc. He got mad and he snatched the check out of my hand with an attitude. This right was the last straw. I was still going to give him more business (which I even told him, thanks for the refund and making this right, I'll be back). He told me, "I DONT CARE ABOUT MAKING THINGS RIGHT AND WHAT YOU THINK, I DONT NEED TO RESTORE FAITH IN YOU OR YOUR COMPANY". Okay, fine. ^Great attitude, perfect way to lose business after the fact that I stated that I hope this one issue won't affect future business and that I would be bringing more business. Roger shouldn't be interacting with customers on the front line if that's his attitude and represents your company. On the other hand, Alex is very polite. While Roger was deflecting the situation, blaming it on me, arguing who said what, this and that. Alex is the one who apologized on behalf of C&H Metal with a smile on his face, while Roger was steaming mad at the situation -- just the way he snatched the check out of my hand says it all. ALEX IS THE REAL MVP at C&H Metal, too bad he's not at top management, because management up top is clearly lacking customer service skills and lacking know-how to keep the customer acquisition costs low. I can bet they'll see this review and Google what CAC is because they don't know. Or maybe, they are making so much money, they don't care how they lose a few customers the way they do. Roger (mgmt) just knows how to take money with a smile on their face until you complain about something, then it gets nasty. This is the type of business you don't want to give business to. If you do give business to them, good luck. Hopefully, it's a short stint because eventually an issue will arise, and Roger has a short fuse, and you may not like the way he handles it. This experience was a blessing in disguise because I found a better and CHEAPER shop to do work for me.

From start to finish, their communication and service were top notch. I've been trying to find…read moresomeone to help with a fabrication for a kitchen hood vent, and finally, found the right company to do it! I would strongly recommend using C & H for your any of your fabrication needs. Great job!

So glad I found this husband-and-wife team! I originally asked them to come out for a quote on a…read moresimple, basic gate. Then my wife got involved and started asking for all sorts of custom designs and ideas. Leah and Memo never said no--all they did was find ways to make our gate dreams a reality. They custom-designed two gorgeous side gates for our home and even recommended adding a smart keypad lock for safety and easy access. ​But what really earned them five stars was their incredible attention to detail and Memo's drive for perfection. He wasn't happy with how the gate looked against our side wall because the wall was old and a bit wavy, so he actually took his work back to the shop to adjust it to seamlessly hide the wall's imperfections. Then, noticing that some of our stucco wasn't flush, he brought extra stucco with him and fixed our wall himself! Exceptional service from start to finish.

After receiving a bunch of "Sorry, we can't help you" replies here on Yelp, Memo's came through…read morewith a friendly professional response. With the help of his wife Leah, Memo was able to fabricate a part of needed for a guitar build. I needed a piece of brass cut to a specific shape. It came out perfectly. Memo will be the only place I go when I need these custom one offs. Memo and Leah are the best and I feel so much better supporting a small business.

LA CNC provided one of the best customer experiences I've had in a long time. I had a small project…read morethat required some cuts, and while others turned me away, they welcomed me and were eager to help. They did an excellent job and delivered a fast turnaround. I will definitely be going back and will recommend them to anyone with metal cutting or CNC needs.

Outstanding same-day service. They saved our family spring break camping trip…read more I received a structural component for my overland rooftop tent at the wrong length -- a supplier error that left me scrambling right before spring break. I brought the part to LA CNC and explained what I needed. They had the modification done within 30 minutes. The cut was precise, the finish was clean, and the part fit exactly as intended. No rework, no issues on the trail. For anyone needing custom fabrication work I highly recommend this team. Moses and his team are amazing!

They took my idea and brought it to life and the turn around time was great ... David and son are…read morethe best

Cant express how happy I am, Great quality, best prices, and overall best customer service. Love…read morethis guys, I will be back again

Great company. They are fast and easy to work with to get any kind of machining done. From a…read moreprototype, to mass production, the team at RJ Enterprises can get it done!

Found this company while searching for a local machine shop...I met with Vartan and he was very…read morewelcoming...I showed him what I was looking for and listened to his professional ideas of what he thought would work well for me...after discussing ideas back and forth he gave me a tour of their facilities and I was beyond impressed...they have a super clean and professional shop (not what I'm used to seeing in this industry)...I ended up ordering some basic parts from Vartan and was so impressed but what they produced I shared their info with some other co workers...I just placed another order with Vartan for nearly 1,700 parts...I trust this company and would highly recommend using them for any machined needs...I look forward to our future work together

I needed some protection against catalytic converter theft for my 2008 Toyota Sequoia. Michael…read moreactually answered his phone and gave me a reasonable quote, and got me in 2 days later. Adam did an awesome job welding some bars around my 2 catalytic converters in about an hour. He was so helpful, offered to help me etch my vin # and offer to paint the bars he welded under my car. It was just what was needed. And if I need to service the catalytic converter later in the future, they said they would take it off at no charge! These guys and this shop are great; they are friendly, professional, helpful and experts at what they do. I highly recommend them for any welding job you have, they really do quality work at good prices and work quickly.

Brought in something from my wheelchair that needed to be welded back on. I Asked for a quote. Adam…read moretold me he would do it for me for free cause its such a small piece that doesn't require much time to weld. I appreciated his offer for a complete stranger, but im not going to take Advantage of his generosity so I ended up giving some $ for the work. Business is business and at the end of the day, he needs to eat too. Thanks for the good work , Adam!

He was willing to do a small welding job for a broken chair. I brought the broken piece to him late…read morein the morning, and he had done it by early afternoon the same day. I would definitely recommend this place for any welding service. I wasn't sure if it was worth welding but his price was fair so I had nothing to lose.

I happened to find this wonderful welding shop quite by accident, but I am glad for the great…read moreresults the opportunity provided. Over the holiday, our stainless-steel sink rack broke in a few places, which made the rack less functional. I brought the broken sink rack to Bryan's shop to ask if it could be fixed. Though he was very busy with multiple job orders and phone calls, he made time to answer my questions, and assure me positively it could be repaired. I appreciate this greatly, as I was a "walk-in", without an appointment or a prior phone call; since I was going to "see" what was possible by showing the item, instead of trying to explain on a call. Bryan then said, "If you'd like to wait, I can work on it now." Wow. Did not expect such prompt service and direct action to my inquiry. Outstanding! Suffice to say, the sink rack was totally repaired, better than new, with a very happy spouse and home as a bonus. Bryan took additional time to have a short chat with me, and though I just met him, I feel as though he's the great supportive and helpful friend I've known for many years. Very honest. Great skills; he welded better than it was when new! Very fair, caring and exceptionally customer focused (though understand he is a very busy man, with multiple due-dates and other obligations, so keep this in mind.) If you need a welder, Bryan is the best!

the pipe is amazing for the mini bikes they port polish heads they do a lot id say it's a very nice…read moreshop

Got my Honda Cbr1000 block welded that was cracked .. saved me from having to replace a whole…read moreengine.. thanks