So glad I found this husband-and-wife team! I originally asked them to come out for a quote on a…read moresimple, basic gate. Then my wife got involved and started asking for all sorts of custom designs and ideas. Leah and Memo never said no--all they did was find ways to make our gate dreams a reality. They custom-designed two gorgeous side gates for our home and even recommended adding a smart keypad lock for safety and easy access. ​But what really earned them five stars was their incredible attention to detail and Memo's drive for perfection. He wasn't happy with how the gate looked against our side wall because the wall was old and a bit wavy, so he actually took his work back to the shop to adjust it to seamlessly hide the wall's imperfections. Then, noticing that some of our stucco wasn't flush, he brought extra stucco with him and fixed our wall himself! Exceptional service from start to finish.

After receiving a bunch of "Sorry, we can't help you" replies here on Yelp, Memo's came through…read morewith a friendly professional response. With the help of his wife Leah, Memo was able to fabricate a part of needed for a guitar build. I needed a piece of brass cut to a specific shape. It came out perfectly. Memo will be the only place I go when I need these custom one offs. Memo and Leah are the best and I feel so much better supporting a small business.

I had been searching for an affordable, high-quality metal fabricator to help us produce custom…read moremetal folding fan displays. I contacted over ten different shops, and most either said they couldn't make what I needed or never followed up at all, which was frustrating given that the project itself is fairly straightforward. When I contacted Equipment Design and Manufacturing, the experience was immediately different. They provided a very reasonable quote, and I was relieved to finally get this long-delayed project moving. I've needed these displays made for several years and had nearly given up on finding the right partner. We're working with Jaime, who has been extremely organized and responsive. He and his team were thorough in walking us through design details, material options, and pricing considerations. We received a detailed quote the very next day, and communication has been prompt and clear throughout the process. They also went the extra mile by offering options to help control costs, including powder-coated finishes versus an unpainted brass option, and even discussing specific paint colors. It's clear they're mindful of affordability without compromising quality. We're looking forward to seeing the prototype in the coming days and are very happy with how smoothly everything has gone so far.

I am so absolutely impressed by the level of customer service this place has shown me. The owner…read moreRick was more than helpful over the phone very informative & took his time to answer all of my questions. Once I arrived to the building Jack explained the process, assisted me with carrying in my parts and had them done in an hour! My time is very valuable and this company saved me tons of it today! Thanks again guys

Jake, with Rapid 3D Labs, did an amazing job with the service that I requested! He was quick to…read morerespond and very easy to communicate with. I asked for an engraving on a butcher block and he went above and beyond to get it just right. He gave me examples and visual drafts of what to expect so that I could pick the option that I liked best. This was a gift for my best man and he absolutely loved it. Jake nailed the service requested and the cost of his service is amazing as well. I highly recommend him to anyone looking for engraving work.

Gave the best price and work delivered on time as promised…read more So satisfied with the quality of work and expeditious work done. Highly tecommended for all of your engraving/art works.

Have used them in the past and although it came out higher than expected, they were transparent,…read morehonest and cordial. Fast forward to this instance where I have a batch of rotors that I needed to be turned down 1mm each side. Call him, describe what I'm needing and ask if he has a rough estimate on price. He asks me to text pictures, I jot down his number and then send him pictures shortly after. Gave him an hr or so and called him back to see if he received the pictures. Doesnt reallt acknowledge it and is pushy to have me bring them in and that he can do it. I'm about 25ish mins away, but he insists that he'll be late at the shop and that it's no problem. I bring in 1 rotor to see if he can still give me an estimate and he suggests he can help me bring in the rest of the rotors, about 10 in total. As we're bringing them in, I ask him again how much he's thinking it's going to be and he mentions $50 each. At this point, it's beyond the threshold in which the supplier was going to reimburse me for so I ask if I can just machine 2 rotors for now and figure out what can be done with the supplier. The next week rolls around and days go where I dont hear anything. I text him and no response for a day or 2. I call later the following week and he gives me a response like the rotors have been done and that he's been waiting on me. I ask him texting is the best method of communication since he originally asked me to text and he said text is good. I ask him if he's been receiving my texts in which he responds with affirmation. I go to pick up the rotors and come to find out that he only did a single rotor in which I ask when the other side would be done and he says in about 1-2 business days. I say that's fine and then mention that I'll leave that single rotor behind and grab the rest. He then mentions that if I in doing just 2 rotors, that the price would be $100 each. At this point, I'm no longer feeling like this is about money and get the impression that he's just a shady crook now trying to take advantage of people. I'm a little shocked at the pricing at this point and ended up just taking all the rotors back and paid him his $100 to machine a single rotor. Ended up having another shop do the for $20 each

Great work and quality customer service from start to finish. Everything you need from a business.read more

I'm sure they are great. I wouldn't know because Yelp doesn't do well with connecting projects to…read morebusinesses. I specifically needed an automotive machine shop but was connected with many businesses that aren't that.

Did a great job on a small weld that I needed. Quick…read moreresponse, reasonable price and quality work Would definitely use them again I hope I don't have to though

Since my last review of smaller projects/repairs (experience was good), I've brought them more…read morebusiness, thousands dollars' worth of business. Everything is good when they are TAKING your money and business. But, once it goes the opposite way (refund), Roger gets NASTY -- I didn't see this side of him before, always with a smile because while taking money in. I brought some parts to be replicated; 1" shaft with the center with a 2" diameter cylinder with 1" flanged bearings. I was suggested another way to "make" the part that would make everything more "simplified" for me, okay, sure. I wasn't sure what he meant, but after minutes of trying to explain to me, I just went with whatever Roger suggested since he would know better about the mechanics of machine parts, etc., He just told me that I would have to source the bearings myself, which is what I did. He asked me if the diameter could be smaller and I said yes. So I trusted his word and went with it. When I picked up the item, he said, "If it doesn't work out, just bring it back". The thing is, I complained after because what he sold me for almost $400, was NOT SOMETHING HE "MADE". It was a part that could be bought online (~16", 1" shaft with 2 shaft collars), which can be found on Amazon for $35 (shaft) + $10 (2 collars). He then said that he bought it McMasterCarr, then quickly changed his wording to "WE MADE IT". So which is it? (I will never know, but my assumption is he got it at McMasterCarr, as he first stated, or another retailer). Then he said, "I'M NOT HERE TO SAVE YOU MONEY." JUST WOW!! It's my fault for not understanding what he was trying to sell me, but it's obvious my lack of knowledge was taken advantage of--I let Roger do what he does. I believe there is a big difference between MAKING something and up charging for labor, etc., vs. buying $40 dollars worth of parts and CHARGING 9X-10X more!! Especially, to someone (me) whom he kept calling "friend" after all the visits/business I gave him. When he did this "work", I also dropped off a small part that had a broken screw stuck in it. He said it was FREE OF CHARGE to extract it. Anyway, when he agreed to refund me for the $400 (16" piece of 1" shaft), BUT he charged me $85 for the screw extraction that he told me that was free! From ~$400 refund, I received $85 less. This costs him nothing (almost literally) to fix easily. $85 FOR A SCREW EXTRACTION--HIGHWAY ROBBERY!!!! He gave it back to me, with a new screw, "I also gave you a screw". (Oh, gee, Thanks, I guess.)--But I didn't need that screw as I have 100's (if not 1000's) of these screws for my parts -- so he acted like giving me this screw in place of the broken one is a huge hook up, after I spent thousands and thousands of dollars here. I paid for this with my personal credit card, but he made out the refund check to the company I work for. So I asked him if he could cut the check out in my name since I'm the one who paid for it. He said, "just give it to your company and have them pay you." I explained to him that I can't do that because of accounting issues, etc. He got mad and he snatched the check out of my hand with an attitude. This right was the last straw. I was still going to give him more business (which I even told him, thanks for the refund and making this right, I'll be back). He told me, "I DONT CARE ABOUT MAKING THINGS RIGHT AND WHAT YOU THINK, I DONT NEED TO RESTORE FAITH IN YOU OR YOUR COMPANY". Okay, fine. ^Great attitude, perfect way to lose business after the fact that I stated that I hope this one issue won't affect future business and that I would be bringing more business. Roger shouldn't be interacting with customers on the front line if that's his attitude and represents your company. On the other hand, Alex is very polite. While Roger was deflecting the situation, blaming it on me, arguing who said what, this and that. Alex is the one who apologized on behalf of C&H Metal with a smile on his face, while Roger was steaming mad at the situation -- just the way he snatched the check out of my hand says it all. ALEX IS THE REAL MVP at C&H Metal, too bad he's not at top management, because management up top is clearly lacking customer service skills and lacking know-how to keep the customer acquisition costs low. I can bet they'll see this review and Google what CAC is because they don't know. Or maybe, they are making so much money, they don't care how they lose a few customers the way they do. Roger (mgmt) just knows how to take money with a smile on their face until you complain about something, then it gets nasty. This is the type of business you don't want to give business to. If you do give business to them, good luck. Hopefully, it's a short stint because eventually an issue will arise, and Roger has a short fuse, and you may not like the way he handles it. This experience was a blessing in disguise because I found a better and CHEAPER shop to do work for me.

From start to finish, their communication and service were top notch. I've been trying to find…read moresomeone to help with a fabrication for a kitchen hood vent, and finally, found the right company to do it! I would strongly recommend using C & H for your any of your fabrication needs. Great job!

Made me do a full intake form and I had my material there for a week to find out by an email they…read moreare not a small job shop and they have a $1700 minimum. Nothing on their website or is posted. Total waste of time.

They quoted my anodizing job in a timely manner. My boss needed to get a project completed in two…read moreweeks and alumacoat responded fast. Thank you Sandra for the good service.

Jose Meza took on a job that involved repairing a pair vintage Herman Miller LCM chair frames that…read moregot somewhat butchered and drilled out by a previous owner. I really thought they were past the point of being saved but Jose allowed me to ship them both to him and they came back looking like brand new frames. I can't even tell the difference except the ugly holes are gone. Thank you Jose! Your work is top notch! You took on a job without any hesitation that no one else would touch, even a reputable company that specializes in restoration of Herman Miller furniture.

These guys are amazing!! I had my bathroom remodeled and the faucet knobs weren't fitting…read morecorrectly. I took them to Jose and Albert at JM Engineering and they were able to cut them to fit perfectly, he also smoothed out the edges just like they were from the factory. A special shout out to Albert for working his magic!!! Thank you so much guys, appreciate your quality workmanship!!!