Wonderful cutomer service in store. They are a great family owned business. Let's support family…read morebusinesses and keep them afloat! The carpet prices were fantastic compared to big stores like lowes, home depot, etc. Installation was fast and well done. I will be buying again from them in the future.

JR did a beautiful job completing our vinyl plank floors! Great conversation during the whole…read moreprocess too!

Let me start by saying "going above and beyond" is an understatement. During our carpet…read moreinstallation, it was discovered that part of our subfloor needed to be replaced. The owner, Mike Valvano, personally came over to our house on a Sunday to repair the subfloor. That is the kind of service that is rare in these days. In addition, the carpet installation went smooth and looks great!

There is need to look any further for your flooring projects! The Valvano company did a better…read morejob than I could have hoped for. I feel certain that I got the best carpet for the best price. They were very professional and skilled at their craft. I'm an hour's drive from their store and the owner made multiple trips to my home just to make sure I had everything I needed and that everything was going well. He did so much more than I expected. They have great products and a great crew. I HIGHLY RECOMMEND THEM FOR ANY PROJECT!

We found ourselves unexpectedly moving in to my MIL's home after she moved into a nursing home,…read more and needed new carpeting in two rooms due to pet stains. We were on a tight budget, and working with Jakob to find the best fit for our finances was awesome! He did everything in his power to get the lowest price possible and was honest with us every step of the way. Definitely recommend Big Bob's and specifically Jakob! I also should mention the speed, efficiency, and honesty of their carpet contractors - One of them accidentally broke a glass ceiling light cover while bringing the tools in and, without pause, ran off to Lowe's to grab us a new one (on them obviously).

Horrible and irresponsible customer service by Ryan. I…read morecalled the store, Ryan answered. I said I am on my way, will be there by 5:50pm. He said he will be there and will close at 6pm. I just want to match the flooring sample I have with the one available at store, it's hardly 5 mins work. I arrived at 5:52pm and the store is closed already. This is very irresponsible customer service from Ryan. I drove 35 mins to visit the store and he closed it 10 mins early even though he knew I was coming. I did business with Big Bob's Store at Colraine avenue and they were very sweet. I would not recommend this highland Avenue store if you care about receiving a good customer service.

We wanted to go from carpet to wood floors. We knew that there was wood underneath the carpet but…read morehad no clue what shape it was in. To make along story short, we called, tore up the carpet and found out the wood was in good condition. Kevin came out and explained the options and the process- very knowledgeable and completely answered all questions. The bid came in with several options to consider how we wanted to proceed. 5 stars so far! We decided to have the work completed after the new year. We put in a deposit (too low by mistake) and then I realized and called to correct it - they realized the mistake but weren't even going to mention it. Still 5 stars, customer service has been great! So I will definitely update after the floors are finished, but I am feeling good about the experience so far!

Wonderful experience for our first home project. The floors look amazing. They matched them exactly…read moreto our existing floors that we wanted to continue into our bedroom. The employees were so nice and I felt so comfortable with them. I could tell that both of the employees who I talked to while they were working really cared that we liked the finished product. I have two anxious dogs and they barked allll day while they were working. They said to not worry about it and that they understood. Thank you!

The carpet they sell is fine but the installers they use aren't that great. Also, they did not…read moreleave an extra piece to be able to fix areas called store never heard back from them after three calls over several years.. gave up still have small hole in carpet never fixed. Also carpet nut stretched very tight. Came loose within the first year. And to keep their warranty, you must have it clean once a year by a professional company they recommend!

We had a very good experience with Buddy's Flooring America, Ridge Ave, in Cincinnati. Julie was a…read morestand out as the sales person we met with in the store. She showed us some great options after listening to what we wanted. She explained the way to get the best value - which is buying from the carpet Buddy's has purchased in volume. Julie then came to the house to measure and sent an estimate. On the day of installation (they completed in one day when we thought it might take two days), the installers were polite and excellent at their job. They came in and went right to work. Now we feel we have a new house thanks to Buddy's.

I used Cawood Flooring for all of my flooring at my condo in Milford (across from Miami Meadows…read morePark), as well as for my current patio home in Loveland. Their installation crew was amazing both times! They kept me informed of their estimated arrival times, moved and replaced all furniture, and thoroughly cleaned up every evening. I highly recommend their honest sales staff and well as the "Combs Crew" installation team!

This company is by far the BEST company I have EVER DEALT WITH. From the the time they took my…read more initial call to installation completion I could not have been more impressed with their patience and professionalism. After delivery of my floor I thought it was the wrong selection. I went to the establishment and spoke to Molly and it was my fault because the flooring looked different depending on the lighting. Robert was the installer, and to call this man a perfectionist is an understatement. He carefully inspected each planked he laid before and after installed. Everything about Caywood Flooring is about quality and customer satisfaction. If Heaven had a floor, Caywood was chosen to install it.

Amazing family owned business for your flooring needs! Their team, timing, quality and pricing were…read moreall great. We would use them again!

Had a wood floor installed. Dawn Marie was very helpful and patient giving us numerous quotes due…read moreto our changing request. The installers were professional and polite. Very happy with the end result, so happy we are having them do the carpet in the basement and stair

We just had our windows washed....what a wonderful. Professional, beautiful job these men did. I…read morethank you so much!

Another wonderful window cleaning with whole house wash and gutter clean from Mella. BIG thanks to…read moreDerek and Gage for making our windows sparkle and shine again! They did a great and thorough job with the screens, sills, and windows themselves, which is no easy task! Very happy with the quality of service and will be using them again!