STEAR CLEAR FROM THIS PLACE!!! I took my $800 pottery barn…read morecurtains (white and baby blue) here to combine two '50in panels into one '100in panel and iron two '50in panels for $360. The curtains came back and the seams were not straight and did not fall properly. I two other '50 panels they were just to iron, came back with chocolate or poop on one of them and they looked burnt and off white (no longer the white color they were). After discovering this, I went back the next day. The owner was nonchalant but said she'd fix it. They'd correct the crooked seam and dry clean them all and spot clean the one with the stains. I went back several days later to pick it up and they attempted to fix the seams, dry cleaned all the curtains and all of them had shrunk (severely!!!). They were all now discolored. They reimbursed the alteration and dry cleaning cost but I had to throw the curtains away as they had shrunk about 7 inches and now cream colored instead of white.

They've been taking care of our dry cleaning needs for several years. Alterations can be a little…read morepricey but worth the great quality. We're loyal customers.

Ruined my wedding dress top. Hundred percent silk. Picked it up and it looked like soft suede, with…read morenew fraying on all the edges. I presented a receipt from my original purchase, because I picked it up after 30 days, the company denied any fault. No amount of plastic covering could've destroyed my wedding dress like this. So devastated. Made a review on Google . Next day, the entire company was removed from Google reviews. Such a sketchy business.

The younger people that work, there are very rude and unfriendly. But this morning, the lady with…read morethe blonde braids was very welcoming with her smiling face, and there was another older lady that works there that is very friendly as well.

Very kind, very helpful and her quality of work is fantastic. I'll be going back anytime I need…read moretailoring.

I have been using Kathy's Custom Tailor & Dry Cleaning for over 10 years. I have really tested her…read moreskills asking her to transform a dress into a completely different look. She nailed it every time. Honestly, I saw a review or two that was not complementary. I find it impossible to believe. Maybe it was the customer. Customers' are not always right, even though we may think so. I would never take me alterations anywhere else.

I brought 4 shirts and 3 pairs of pants to liberty cleaners on Willow bend in Land o lakes. I…read morerecently moved here from Ruskin and wanted to get a dry cleaner who was closer to my home. I didn't even think to check what was the price was. My other cleaner charged 4.69 a shirt and 7.99 for pants. I am a big guy and wear a 3x shirt. Not only is Liberty almost $2 more for each shirt, but they actually charged me $2 more dollars because its a 3x and not a regular sized shirt! They charge me more because my shirt is larger, but they dont reduce the cost if you are a small or petite size. If they charge more for a larger sized person, then they should be charging less for a skinny person. Scam scam scam. Stay away from them, find a more reasonable cleaner.

Always nice and accommodating, clothes always come out perfect. I've been using them since they…read moreopened .

I needed same day service and was able to get it done. Fantastic customer service. It's tough not…read morebeing from the area and staying at a hotel close by. Lapels took care of me! Give them a try!!

I went to get some clothes done at Lapels and there's a old Latina lady working there you won't…read moremiss her she's in the videos. She seems so angry with an attitude and also racist. She said my clothes needed some extra charge because of the elasticity which the shirt definitely wasn't. The reason I'm saying this is because when you bring your clothes in she'll try to find some unreasonable reason to charge you more for the cleaning. Instead of giving you good customer service and wanting you to come back she'll try to get as much as she can regardless of what the reason is. She's mean and super rude but Karma has a way of making it its way around. Be careful and God bless.

Fast and responsive service. Never had an issue with the quality of my clothes, and I always bring…read moremy more delicate clothes here.

After the terrible customer service experience, I came home to a bunch of ruined suits. My bright…read morecolor suits were faded, my suits were missing buttons, and fraying, not ironed, and had dirt marks on them. This place is awful and I would like reimbursed. I DO NOT recommend this place.

Helpful and were able to get the homecoming dress dry cleaned in a very short turn around time…read more Very friendly and so helpful. They did a great job with the dress.

The prices are ridiculous. $7 to launder a shirt! Are you kidding? They try to justify their price…read moreby saying they're environmentally friendly, use special soaps, etc. ITS A SHIRT. SHORT SLEEVES. I WILL NEVER GO BACK.

Needed same-day dry cleaning for an unplanned trip out of town. Arrived at Sunset at 7:45am and…read morewas able to pick up at 4:00pm. Excellent, friendly service.

Both times I went to Sunset, I was greeted promptly and taken care of quickly by the staff. I went…read moreon a holiday week and they were able to dry clean my clothes (blazers, pants, a formal dress) around the next day, no extra cost. I also love that they use cleaner products! They have a regular customer in me.

I took a couple shirts here and when I got them back they were so wrinkled I had to iron them to…read moreput them on , The final phase of dry-cleaning operations includes finishing, pressing, steaming, ironing, and making any necessary repairs to restore the garment. I don't believe the final phase was done on my clothes

The young lady that works there is terrific…read more Ownership is ridiculous. They fix a button, I wear it once. Literally bring the pants back two days later. The girl apologized but said there is no way that the owner won't charge me to repair it again ....while I thought that was ridiculous, I was there and it was only two dollars so it wasn't going to change my life. I come back when it was done and gave my debit card and was apologized to again by the very sweet you lady that works there, but told that she would have to charge me 5 dollars if I wanted to used my card. Who carries cash anymore, every place takes debit cards and factors the card fees into their cost of doing business. I will never use them again.

Excellent service, quality shoe stretching, very courteous, good pricing. Been there twice and will…read morereturn. Wearing tactical boots I couldn't wear before.

I got some boots stretched there a while back and it was a good experience so I am taking some…read moresandals there this week for some repairs!