The price was fair and the service was reasonably quick. We did have some back-and-forth about timing (I expected weekend service, but he had to have a part made), so that was a minor issue, but I felt the owner handled it professionally and patiently. A different technician did the install, and he was efficient and friendly, too. Overall it was a five-star experience. I recommend that you clarify everything in writing first about when your unit will be installed. Even though we differed on that, I probably would not have found faster service given the situation, and the price was on point for this region and what we needed (new unit). The owner is a really nice guy, and I have dealt with contractors all my life so I know the range. This company would be a solid choice for your heating needs. read more

I just purchased my 1950 DC home a few months ago. I could tell that the air quality was terrible so I shopped around for duct cleaners. After reading all the positive reviews, I called McMurrays and scheduled an evening appointment. The crew showed up on time and fully prepared to clean and disinfect my ducts. Turns out, I was breathing in mold, dirt, dust etc. I couldn't believe my eyes, so much filth. I needed way more than just a simple duct cleaning! Overall, I'm so happy I called this company. They were all extremely nice and professional. I highly recommend them! Will update my review in a couple of days to see if the air quality improves, but I'm sure it will. read more

If I could give 6 stars, I would... Mr. McMurray and his team came through for me. His quote was reasonable, he was prompt in his response and his work was excellent. McMurray knows AC's and advised me as if I was a family-member that needed sound counsel, and I have no doubt he stands by his word. He got the work completed when he said he would, took photos (as I'm remote) and followed-up with me to assure that the household was satisfied with the outcome. I give McMurrays Heating & AC my highest recommendation and am so delighted that small companies like McMurrays still exist today. read more

Replacing an HVAC is about as enjoyable as getting your wisdom teeth removed, but Lynwood and his crew made it as easy and painless as it can possibly be. Before he visited my home, I talked to him once on the phone, and I was so impressed with his knowledge that I told a friend, "This is the guy. If his price is competitive, then he's the one." Lynwood came on time, told me exactly what I needed and why, and then delivered and installed a brand new system within the week. Even more impressive is that my particular situation called for crane to get the roof unit in place, and incredibly, it was handled smoothly and with no problems whatsoever. I did my research before going with McMurray's Heating & A/C, and the reviews were top-to-bottom fantastic. Now I know why. If I ever have an issue again, McMurray's will immediately be the place I contact. Lynwood is a great guy, pays great attention to detail and is absolutely worth your business. read more

5 Stars for McMurray's Heating & AC. They came the very same day I called and thoroughly diagnosed the problems with my old boiler. Rather than just replace the parts that had worn out, I asked them to replace the boiler entirely. Mr. McMurray and Mr. Moseley immediately swung into action despite it being the holiday season. They quickly took out the old one and installed a new, much more efficient boiler. In just a couple of days the house was nice and toasty again. They gave us great service. Can't recommend them highly enough! read more

While I was and am still unhappy about the problems with the company losing my initial request for a bid several times over more than a week, the owner did reply to my complaints about that on Yelp and did come out and complete an inspection and give my problems a thorough review. I've been on vacation and considering the extensive work needed want to get at least one more bid before I decide who I will use to do the work, but I was convinced during the inspection that McMurrays does know what it is talking about and could do the work well. Again, my original poor rating because of the lack of response to my request for a bid, not to any work the company did. read more

Great service and very easy to work with! Thank you for coming through at the last minute!

My A/C unit was leaking water and slowly flooding our basement. I tried calling around many places but they weren't licensed in DC. Luckily, McMurrays is licensed and also highly recommended by our old HVAC company who no longer serves DC. On top of that, Ryan - the technician - came out the same day and at the time he promised! He was super knowledgeable and patient in explaining the issues, found the problem right away, and fixed the issue all within the span of an hour or so! Highly recommend for any HVAC needs! read more

Mike was great! McMurrays was ready to send someone out same day on the first hot day of spring. Very impressed. Didn't try to upsell me and were honest about my issues. Mike even gave my dog some treats! Great company. read more

I lost my air and I called McMurrays at 6am. I had a service technician at my house by 11am and my air on by noon. I would recommend them if you need someone to show up and get the job done immediately. read more

It is the coldest night of the year. Wind chills in the negative. We knew we needed our furnace serviced, but thought we had some time. Turns out, we didn't. The heat stopped working around 3:00PM, but we didn't figure it out until the Celtics came on at 7:45PM. On a Friday. On the coldest night of the year. Two days before Christmas. I called 10 places before getting to McMurrays. Lynwood, the technician, was at my house an hour later. He got the heat back up and thoroughly inspected our systems. He explained everything in detail and answered all of my questions. We will be doing business with them in the future, but hopefully not on the coldest night of the year... read more

The McMurrays team responded quickly when my older AC system was not performing. They provided an honest assessment about the condition of the system, and what they could do to repair and clean it. They didn't try to sell me on a new system (though other companies had). Their work was thorough. I see no reason to go anywhere else for future HVAC repairs. read more

After noticing my air conditioner was not cooling (system more than 10 yrs old), I request service by email and McMurrays got back in touch with me within 24 hours. Lynwood came out, diagnosed the issue and identify potential solutions and we setup a repair schedule to start within a few days. His entire team was professional, explained everything clearly and ensured that all equipment was operational once the job was completed. Everything went smoothly, and while I had to get my complete HVAC system replaced and ducts cleaned, I was very pleased with the speedy resolution. HIGHLY RECOMMEND!! read more

The tech fixed all my issues as requested. He was professional and straight to the point. He fixed the issues very fast and and punctual. The service great. His name was Ryan. Thanks again! read more

Great, thorough service! The McMurrays team went above and beyond to ensure my AC was repaired and working properly. Would highly recommend!

A few weeks ago during one of the coldest spring days, my heat went out and I referred to this company. Reluctant to try a new company, I decided to give them a try and I'm glad I did. Thankfully my pilot not the entire system needed replacement. They were quick on the job, diagnosed the issue, and did not overcharge. I will use for any other issues that arise and I highly recommend read more

They worked me in for a same day appointment. The technician quickly diagnosed the problem, left to get a part he needed to replace it, came back and fixed the A/C on the Friday before a holiday weekend. The price was fair considering that was the first time I'd had it serviced in 5 years. I would recommend and definitely will count them as my HVAC go to. Thumbs up McMurray! read more

Our AC stopped blowing cool air this afternoon and the temperature in the house quickly climbed into the 80s on this very hot DC day. We called and emailed so many companies, and McMurrays responded very quickly. No fuss, no muss, they had a technician who would come by when he completed another job. Ryan arrived, was extremely friendly and upfront about costs and what our behavior might've done to cause this, and we appreciated it! He diagnosed the problem, showed us the issue, and got to work immediately. We are grateful. Two hours later, all fixed! read more

We realized our AC had stopped working at 10:30 on a hot Sunday morning, immediately called McMurrays, and less than 2 hours later, our AC was fixed. They were super responsive, easy to communicate with, courteous, and knowledgeable. Thank you, thank you! read more

So thrilled to have called McMurray's for our dryer vent and main air duct cleaning. I reached out for a quote just days ago via Yelp and I received a response almost immediately. I was thrilled to hear a low price for once. Yesterday I called to schedule and they were able to come in today. Really needed these services so I am so thankful for their quick responses via Yelp and phone. Also really appreciate that the staff came wearing masks and shoe covers to protect us and our home. I definitely recommend and plan to continue using their services in the future. read more

The owner wouldn't honor the parts warranty because service wasn't done twice a year on a four year old AC unit bought new. Warranty was for five years. Update: After my review the owner called to explain the situation to me but still said the failed capacitor wasn't covered by the warranty. I promised to add the context that he was busy with another customer when we were talking about the warranty and still made time to talk to me. He was generally nice and patient despite our disagreement about the warranty. read more

I wasn't too thrilled with the service. Our HVAC started making a bad sound so we scheduled an appointment. The tech came out and advised us that the HVAC likely needed a cleaning and that a piece of the motor would need to be replaced. As a stop-gap solution, he sprayed the motor with a lubricant and advised us to run the fan on the unit for as long as possible to allow the lubricant to evenly disperse. Well, after 8 hours of running the fan as advised, the HVAC completely stopped working. I tried several times to schedule follow up appointments but I found coordinating tough. Essentially, I paid $350 for someone to come out and break my HVAC and misdiagnose the problem. We went with another service who offered a totally different solution and the unit has been running fine for several weeks now. While I realize that it may be difficult to determine the exact cause of the issue, the fact that this solution was never proposed was a little confusing. A silver lining was that everyone I interacted with was courteous. read more

McMurray's provided prompt and efficient service. The technician was knowledgeable and extremely helpful.

I contacted Mr. McMurray on Sunday at 7:50pm because we had no air. Our house was extremely muggy and not blowing any cold air. On top of having children and China our loving fury friend, I am a woman going thru the change. I was extremely uncomfortable. Mr. McMurray and his staff were professional, knowledgable and felt my sense of urgency. They were our within an hour and got my system up and running with the crisp air we needed. Needless to say, We all slept alot more comfortable then we anticipated. I felt like the pricing was excellent. I didnt feel lke I was taking out a second mortgage. Because of the quick response, reasonable pricing and knowledge of the staff I will use them for my HVAC services in the future and I would definitely refer them to anyone I know that has a need. Sincerely, Satifised Customer read more

I called 8 hvac companies and McMurrays is the only that would come on a Saturday and was not afraid to climb up to my roof. Lynnwood saved the day and got my AC back on and running better than ever! Fantastic customer service and thoroughly explained the issues, showed photos of the problem and the fix and checked over the entire unit very thoroughly. He was clear about all the charges and what he recommended doing, and what could wait. I have already recommended this company to a neighbor and a friend. I feel lucky to have found them!! read more

Wow. Carlos a super knowledgeable and friendly guy came over this afternoon to repair several issues with my AC. Couldn't have been a nicer guy. He was great diagnosing the issues, explained everything, told me about the tests he was running and the ranges we wanted to see, etc. I hate having to spend hundreds of dollars to fix silly issues, but next time I have to do it I'm calling these guys and requesting Carlos again. The gentleman who took my call, sent me texts, etc was also incredibly professional. My AC was fixed and working better than ever 4 hours later. Seriously impressed with these guys. read more

We have had trouble with poor air quality and poor temp management since we moved into our new house 6 months ago. After a lot reading reviews we decided to call McMurray's and are super happy we did. They responded and scheduled an appointment in less than a day and showed up and we're ready to start right on time. Prices are good and I didn't feel like they were trying to upsell me or nickel and dime on their services, which I really appreciate The crew is very kind and professional and I would highly recommend them and will use them again in the future. Thanks! read more

We had both our a/c unit and dryer vents/ducts cleaned by McMurray's Heating & AC. We texted with the owner regarding both services and he was very responsive to our request for service and any questions we had about the service. They beat out several other quotes we received for a/c installation. All of the technicians were prompt, answered any questions, and left our home clean and organized. We also appreciated that at the end of our a/c installation the owner came to check the installation and walk us through all maintenance and upkeep items. Would recommend. read more

Excellent customer service, Mr. McMurrays always responds to the phone calls and texts. His technicians show up on time and he delivers what he promises. I called several companies and no one returned my calls. During the challenging covid-19 times, he made sure to find the A/C unit I needed very promptly and installed it a couple of days later. The price was fair. read more

Used PPE was especially vital now during the pandemic. Was able to accommodate my last minute request, cleaned and sanitized my vents. What a difference between the before and after. read more

My AC went out and the temperature was in the high 80's. I called Mr. McMurrays and he answered my call and gave me troubleshooting help regarding my AC. He was very responsive and extremely helpful. Upon further review Mr. McMurray need to come to my home. He was professional, on time, polite, safe, and provided excellent customer service. Once he found the issue he took action and fixed the problem immediately. My house was cooled off within a couple of hours and my home was back to a comfortable temperature. I would definitely recommend this company to my family and friends. read more

McMurray Heating and Air conditioning was very responsive when we needed immediate help with our heating system. Lynwood arrived well within the time we were quoted. He was kind to our energetic dog, quickly resolved our issue, and was able educate us about our system (purchased by the previous owner). He let us know that to fully resolve our issues, and not need to keep having them come out to fix issues with the sensors in our machine, our best option was to have the whole system cleaned. (Evidently decades of cat ownership will really clog up your system if you aren't careful). The people who cleaned our system, Josue and Nidia, were fast and professional. I've never felt so confident in the cleanliness of my air ducts. As an allergy sufferer, I'm thrilled to feel prepared for winter without worrying about dust and mold from being cooped up inside. read more

My HVAC was running poorly, Technician Ryan responded quickly, worked around my schedule, and was great. He talked me through the process and made sure I understood what was happening, and had my unit back up and running in no time. I thought the pricing was a little expensive but Ryan was such a professional I didn't mind. read more

Unreliable, unprofessional, and difficult to work with. Based on the great reviews here, I had my property manager try to use McMurrays to fix my HVAC system. In addition to a quote $4,000 above the competitor, the feedback from my tenant and the property manager was extremely negative. And I'm out $200-300 for the estimate! 1. The guy took the check to pay for the estimate, gave a 4hr window for the apt time on a work day, and didn't show up. 2. They didn't answer calls, when they did they were too busy to talk, and took forever o call back. 3. When the guy finally came he talked to the tenant, went to check it the roof and the disappeared. 4. When we finally got the quote it was literally $4,000 or 200% higher than the competitions. 5. The property manager had to push hard to get him to disclose that there was another solution (just replacing a part instead of the whole thing), which would cost way less. This company is poorly managed if not incompetent. They wasted my time and money. read more

Long time user, first time Yelper. But it's a new year and time to try new things. And what better time for your first review than when someone may have saved your life. My wife and I returned from a week long trip to find that the pilot light in our house was out. On the evening of January 1. During one of the coldest weeks in recent memory. The inside temp was 41 degrees. We know how to reignite the pilot but it wouldn't stay lit. This was a problem beyond our abilities and it needed attention fast. We called McMurray at around 8 pm on a Holiday. Lynwood came out at 10 and had it fixed in about 30 minutes (involved replacing the thermocouple). He got the heater restarted but immediately said "wait, we have a problem; we have to shut this down." While everyone's focus was on the floor and the pilot light, no one (including me or my wife for the past couple months) noticed that the venting pipe had corroded to the point that it was basically detached from the chimney, potentially allowing carbon monoxide to flood the house. Lynwood set it up so that people came back the next afternoon to fix that problem. He was professional all the way, responsive, easy to work with and informative in the midst of a time that, I'm sure, was busy for him. Will be using him to service this same furnace and for other needs without hesitation. read more

Great company technician kept to the appointed time and walked me the whole process while making recommendations for much needed services to extend the life of my unit. -replaced old thermostat w/smart thermostat -troubleshot and repaired aux/heating issue -provided price quotes for follow-on service Price was fair, service was exceptional. I would definitely recommend and use this company for future work! read more

We are extremely pleased by the consultation, installation, and exceptional Customer service provided by McMurrays. The day of service the crew arrived on time and completed the job with perfection . We will be replacing another unit in the future and will definitely be using this service . Thanks for delivering an excellent and hassle feee service ! read more

I have worked with McMurrays twice now - once on the boiler and now on a replacement hot water heater. In both cases, the owner Lynwood came out to diagnose the problem and schedule a team member to do the work. The diagnoses were correct, the estimates were fair, and the work was done quickly. This is one of the most professional small companies I have worked with. I highly recommend them. read more

Professional, friendly and timely service. They came within 24 hours to clean ducts and do maintenance on my furnace. They also had their PPE gear on. read more

Thanks Lynwood for the install. Job well done! Sincerely, One Happy Customer. read more