I accompanied my Mom to an appointment and to select eyewear. I was impressed by the selection and…read morethe prices. Surprisingly, it is inside of an office building, yet it is very inviting. Too bad I do not change glasses like I change purses or shoes. I am not in the market for new glasses,but I will keep this place in mind when I am ready. I saw several options that were appealing. The styles made weak vision a perk. They accept most insurance.

I can't say enough wonderful things about Dr Gayle Goldstein. She is a god send to me and all my…read moreeye issues. I was lucky enough to be referred to her by another local eye surgeon. I was out of options and this even included the Mayo Clinic and Dr Goldstein took my case with step by step care. She spends quality time with EVERY single patient. I will never complain about my visits taking too long due to the exceptional care I have received from her and her team. She is worth every single minute in the waiting room. If you are looking for an eye doctor or surgeon, Dr Goldstein is your person! Her compassion and care is superior to ANY doctor I've ever seen!

My doctor, Laura Bealer, is very thorough, knowledgeable, and takes the time to not only explain…read morethings, but to listen to her patients. I recently had cataract surgery with her, and she was great! The follow-ups were thorough, and she addressed all of my concerns! Today, after the eyewear people next door made a mistake and gave me the wrong glasses, I tried to get a copy of my prescription from the front desk and was referred to Jonathan. I explained my dilemma to him, and he was amazingly efficient, clearing things up in a few minutes. He went above and beyond, explaining prescriptions and smoothing ruffled feathers with the eyewear people. He was friendly, courteous, professional, and extremely helpful!

Deeply unpleasant experience. Basic eye exam took 2 1/2 hrs and the contact lens shop was closed by…read morethe time I was ready for my contact fitting, so they told me I would have to schedule and pay for a second appointment. Lobby was loud and disorganized at check-in. Technician was clearly new to the job and messed up my refraction to the point another staff member had to come in and finish it. The actual exam with Dr. Menon lasted about 10 minutes and was fine, but every other piece of this visit ranks as one of the worst services I've ever received. Will not be returning for that contact lens fitting!

I am extremely disappointed with my experience at Georgia Eye Partners. My appointment was…read morescheduled for 10:00 AM, and I was not even called back until after 11:00 AM. The office later explained that there were only two doctors and three technicians working that day, but staffing issues should not become the patient's burden -- especially without proper communication or time management. What made the situation even more frustrating was seeing another patient with a 10:30 AM appointment get seen before I was ever called. At that point, it became very clear that appointments were not being handled fairly or efficiently. The delays became so excessive that I ultimately had to leave without being seen because the office had run so far behind schedule. Patients organize their entire day around medical appointments, and wasting over an hour of someone's time with little transparency or urgency is unacceptable. I understand that unexpected situations happen in healthcare, but this experience reflected poor scheduling, poor communication, and a lack of respect for patients' time. If the office knows it is severely understaffed or running significantly behind, patients should be informed upfront instead of being left sitting indefinitely in a waiting room. If you are someone who values your time, schedule, and basic professionalism, this may not be the location for you. Very disappointing experience overall.

These people are unprofessional and just want your money! The young person doing my eye exam was…read morechewing gum and had a negative attitude, then the doctor who followed up seemed to have no interest in giving me information, then they said I needed Cataract Surgery and sent me to talk to the financial person to get prices. I had a bad feeling about them and wanted another opinion so I went to get another exam at Emory Hospital. This exam was much more thorough, nicer people and Much more professional. I turned out that I did NOT need surgery at all......just Night Glasses for driving at night to cut down the glare. I have a slight astigmatism in one eye, not cataracts. Don't waste your money on Georgia Eye Partners!

Dr. Menon performed laser cataract surgery for both my eyes, with an excellent result in both…read morecases. She was very good about taking the time to carefully explain all aspects of the surgery, as well as options. She is so calm and competent that any uneasiness I had as a patient was quickly dispelled. I now have the distance vision I had as a young man, and it is amazing.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Even a one star review is optimistic. My husband waited four hours to be seen yesterday. His…read moreappointment was at 1:30 and he wasn't seen until 5:30. No doctor is going to perform any kind of comprehensive exam on someone at 5:30 on a Friday afternoon. The doctor was in and out very quickly and did little more than say come back in 6 months. We won't be back. There are plenty of doctors with better run practices that treat glaucoma.

Midtown Center - Was a patient there. Had surgery there. Months later had a severe eye infection…read more Called for appointment, but of course it was a month later. Asked to go in that day and was put on hold for eternity. Drove there and asked to see the doctor. The 3 women there were black and were extremely rude and unprofessional. They had me sit and wait for hours while a black guy came in without appointment and the women immediately helped him. After waiting all that time, one of the women came out and said that I would not be seen that day. I heard the other two women laughing from behind the desk. Never go there, especially if you are not black!!! By the way, went to another office that saw me immediately and said I had two ulcers on my cornea and had I waited I would have gone blind.

My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

I had an appointment at Ross Eye Care Group for 8:45am. As I got caught up in World Cup Traffic and…read morerealized I would be 5 minutes late for my appointment, I called to advise them. I was told that appointments were given a 15 minute grace period. The receptionist then asked if I would be able to get there by 9:00am. I told her my GPS was showing I would but I didn't know what traffic would do. She thanked me for calling and we hung up. I wound up arriving at 9:03am due to 2 lanes being blocked because of an accident. I was told that I would have to reschedule because I was a new patient and there was paperwork I would have to fill out. I asked why the receptionist didn't tell me that I wouldn't be seen if I was past the grace period. The check-in person said that she heard the receptionist tell me that they give a 15 minute grace period. To be clear, the receptionist didn't tell me my appt would be canceled. I asked if 3 minutes really made that big of a difference and she said "yes because I was a new patient". So, after traveling 90 minutes to get to this appt based on a friend's recommendation, I left without seeing anyone. I understand that doctors have tight schedules, you as the patient have to allow for Atlanta rush hour traffic (which I did do by buffering for an extra 45 minutes) and they told me I had a 15 minute grace period. I am frustrated that I now have to turn around over 3 minutes. I guess if you have to give one patient more grace, it's too much. They have their rules and I have my disappointment. I advise anyone making a morning appointment to allow 60 minutes because 45 wasn't enough for me personally. This office rates high. I'm sure they are great if you're lucky enough to get there on time.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Friendly, professional staff. My first time with contacts - and everyone was so helpful and…read moreempathetic during every follow up appointment. Great team.