I accompanied my Mom to an appointment and to select eyewear. I was impressed by the selection and…read morethe prices. Surprisingly, it is inside of an office building, yet it is very inviting. Too bad I do not change glasses like I change purses or shoes. I am not in the market for new glasses,but I will keep this place in mind when I am ready. I saw several options that were appealing. The styles made weak vision a perk. They accept most insurance.

I can't say enough wonderful things about Dr Gayle Goldstein. She is a god send to me and all my…read moreeye issues. I was lucky enough to be referred to her by another local eye surgeon. I was out of options and this even included the Mayo Clinic and Dr Goldstein took my case with step by step care. She spends quality time with EVERY single patient. I will never complain about my visits taking too long due to the exceptional care I have received from her and her team. She is worth every single minute in the waiting room. If you are looking for an eye doctor or surgeon, Dr Goldstein is your person! Her compassion and care is superior to ANY doctor I've ever seen!

It was great. Avida was very helpful. I felt extremely comfortable and relaxed. We should hope for…read moremore employees like her!

Rude staff: employee yanked my prescription out of my hand instead of answering my question. MD…read morewas abrupt and also not interested in answering my question. Now I'm trying to get my records so I can go somewhere else, and they refuse to give me those records.

The service from staff was great. The billing department sucks. They charged for services $850. My…read moreinsurance paid $850. They then sent me a bill for$1700. They added the initial charge plus what insurance paid. I was on the phone for 20 minutes and got nowhere. I called my insurance company and the rep said she was put on hold for 30 minutes and never got to speak with anyone. She did send them a letter stating I did not owe anything.

I am extremely disappointed with my experience at Georgia Eye Partners. My appointment was…read morescheduled for 10:00 AM, and I was not even called back until after 11:00 AM. The office later explained that there were only two doctors and three technicians working that day, but staffing issues should not become the patient's burden -- especially without proper communication or time management. What made the situation even more frustrating was seeing another patient with a 10:30 AM appointment get seen before I was ever called. At that point, it became very clear that appointments were not being handled fairly or efficiently. The delays became so excessive that I ultimately had to leave without being seen because the office had run so far behind schedule. Patients organize their entire day around medical appointments, and wasting over an hour of someone's time with little transparency or urgency is unacceptable. I understand that unexpected situations happen in healthcare, but this experience reflected poor scheduling, poor communication, and a lack of respect for patients' time. If the office knows it is severely understaffed or running significantly behind, patients should be informed upfront instead of being left sitting indefinitely in a waiting room. If you are someone who values your time, schedule, and basic professionalism, this may not be the location for you. Very disappointing experience overall.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Love them! Dr. Solomon is wonderful and I can finally see! I never wait more than five minutes, and…read moreeveryone is very nice.

Even a one star review is optimistic. My husband waited four hours to be seen yesterday. His…read moreappointment was at 1:30 and he wasn't seen until 5:30. No doctor is going to perform any kind of comprehensive exam on someone at 5:30 on a Friday afternoon. The doctor was in and out very quickly and did little more than say come back in 6 months. We won't be back. There are plenty of doctors with better run practices that treat glaucoma.

Midtown Center - Was a patient there. Had surgery there. Months later had a severe eye infection…read more Called for appointment, but of course it was a month later. Asked to go in that day and was put on hold for eternity. Drove there and asked to see the doctor. The 3 women there were black and were extremely rude and unprofessional. They had me sit and wait for hours while a black guy came in without appointment and the women immediately helped him. After waiting all that time, one of the women came out and said that I would not be seen that day. I heard the other two women laughing from behind the desk. Never go there, especially if you are not black!!! By the way, went to another office that saw me immediately and said I had two ulcers on my cornea and had I waited I would have gone blind.

I can't believe how friendly the staff and Dr. Stephanie was. Great and fast experience. You can…read moretell they're passionate about what they do and will go above and beyond. They're not trying to sell you on things you don't need either. Just moved here and glad to have a new optometrist!

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

Awesome service and comfortable atmosphere. Meghan answered my call quickly, got me a convenient…read moreappointment, and handled my paperwork quickly. The waiting room was really busy but the doctors held to me appointment, exceeding my expectations. Lynda did my refraction and made me as comfortable as anyone could be with yellow dye and dilated eyes. Dr. Howard Borger acted more like a friend than a doctor, and made sure all of my questions were answered and that I left feeling comfortable with my eyes.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Please beware. This place is a cataract sweat shop. Make sure your parents actually need this…read moresurgery. I would have rather made a donation.