I accompanied my Mom to an appointment and to select eyewear. I was impressed by the selection and…read morethe prices. Surprisingly, it is inside of an office building, yet it is very inviting. Too bad I do not change glasses like I change purses or shoes. I am not in the market for new glasses,but I will keep this place in mind when I am ready. I saw several options that were appealing. The styles made weak vision a perk. They accept most insurance.

I can't say enough wonderful things about Dr Gayle Goldstein. She is a god send to me and all my…read moreeye issues. I was lucky enough to be referred to her by another local eye surgeon. I was out of options and this even included the Mayo Clinic and Dr Goldstein took my case with step by step care. She spends quality time with EVERY single patient. I will never complain about my visits taking too long due to the exceptional care I have received from her and her team. She is worth every single minute in the waiting room. If you are looking for an eye doctor or surgeon, Dr Goldstein is your person! Her compassion and care is superior to ANY doctor I've ever seen!

My doctor, Laura Bealer, is very thorough, knowledgeable, and takes the time to not only explain…read morethings, but to listen to her patients. I recently had cataract surgery with her, and she was great! The follow-ups were thorough, and she addressed all of my concerns! Today, after the eyewear people next door made a mistake and gave me the wrong glasses, I tried to get a copy of my prescription from the front desk and was referred to Jonathan. I explained my dilemma to him, and he was amazingly efficient, clearing things up in a few minutes. He went above and beyond, explaining prescriptions and smoothing ruffled feathers with the eyewear people. He was friendly, courteous, professional, and extremely helpful!

Shady business practices! Will not honor their OWN policy! Avoid this business at all costs!read more

You always have to wait 2 hours to see the doctor even if your appointment is early in the morning…read more This is very frustrating.

I am extremely disappointed with my experience at Georgia Eye Partners. My appointment was…read morescheduled for 10:00 AM, and I was not even called back until after 11:00 AM. The office later explained that there were only two doctors and three technicians working that day, but staffing issues should not become the patient's burden -- especially without proper communication or time management. What made the situation even more frustrating was seeing another patient with a 10:30 AM appointment get seen before I was ever called. At that point, it became very clear that appointments were not being handled fairly or efficiently. The delays became so excessive that I ultimately had to leave without being seen because the office had run so far behind schedule. Patients organize their entire day around medical appointments, and wasting over an hour of someone's time with little transparency or urgency is unacceptable. I understand that unexpected situations happen in healthcare, but this experience reflected poor scheduling, poor communication, and a lack of respect for patients' time. If the office knows it is severely understaffed or running significantly behind, patients should be informed upfront instead of being left sitting indefinitely in a waiting room. If you are someone who values your time, schedule, and basic professionalism, this may not be the location for you. Very disappointing experience overall.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

***Pre-COVID-19*** I…read morereceived cataract surgery at the beginning of December of 2019. Compared to other ophthalmology clinics, I chose Emory Eye Center over others due to several reasons. They... - focus on research rather than profit, which mean they generally carry the latest technology - better scores for patient happiness since EEC hypothetically would value people over profits - offer top tier graduate and professional programs (like their medical programs) My entire experience, from pre-ops to my actual eye surgery to my post-op appointment, was for the most part seamless thanks to Dr. Praneetha Thulasi. I asked her so many questions, and she never once answered without ever rolling her eyes or exemplifying any impatience. She explained as much as she could in layman's terms to me, too. She also executed my surgery flawlessly. Before, "white clouds" in my eye would obstruct my few making it even difficult for me to read. I had trouble driving at night. I couldn't enjoy life at times, honestly. But after my surgery, life never looked so clear. Thank you so much, Dr. Thulasi. I appreciate your masterfulness implanting that multifocal lens into my right eye. My only feedback? The clinic that performed my operation could have done a better job communicating my appointment time... I received three calls from three different people, and a few opportunities to improve reside there. The pharmacy that also provided the pre and post-op drops gave me the wrong prescription (but that's on them, really). Aside from these minor things, though, I LOVED the sweet nurses who took care of me. (I found out I can't stand watching a needle being inserted into my hand.) If you need a cataract surgery, I highly recommend Dr. Thulasi. Not only one of the best opthamologists, but doctors ever, too.

I had an appointment this morning. I took off of work to make this appointment. When I went to the…read moredesk to check in the person told me my appointment was canceled. They don't know who canceled the appointment but it was canceled without my knowledge. This trip cost me a day's pay, gas and a parking fee, all of which Emory will never give back. This is the second screw up. Two years ago, when I was at a family dinner, they kept texting me instructions of what to do after having eye surgery. WHAT??? Clearly wrong person. I guess they're getting me mixed up with someone else. I don't believe I'm going to give them a chance to get me mixed up with someone else. It's time for me to move on and find another doctor and office.

I love coming to Ross for my eye care. They are a family run business who clearly care a lot about…read moreeach and every one of their patients. Their exams are thorough and their care is thoughtful. I'm especially thankful for Stephanie who takes care of me when I come!

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

Awesome service and comfortable atmosphere. Meghan answered my call quickly, got me a convenient…read moreappointment, and handled my paperwork quickly. The waiting room was really busy but the doctors held to me appointment, exceeding my expectations. Lynda did my refraction and made me as comfortable as anyone could be with yellow dye and dilated eyes. Dr. Howard Borger acted more like a friend than a doctor, and made sure all of my questions were answered and that I left feeling comfortable with my eyes.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Please beware. This place is a cataract sweat shop. Make sure your parents actually need this…read moresurgery. I would have rather made a donation.