I've made 2 visits with Ann Marie at McHenry Medspa and am so impressed with the time she has taken to provide the education I was looking on the services they offer. Excellent Customer service and building a loyal customer before she worries about how much revenue they will bring is clearly at the forefront of her practice. I'll be back! read more

This place has completely changed my skin and I just got fillers in my lips and they came out beautiful

Amazing friendliness, professionalism, and service. Prices are very reasonable. Ann Marie was caring and phenomenal! I will return. It's that good. read more

My first impression walking through the door was how cute this place was. A neat little boutique with high end products and trinkets lining the shelves. I was impressed that it was owned a run by a nurse as well...Unfortunately what started off as a satisfactory experience ended on a sour note when fallowing my procedure (lash extensions)I had an adverse reaction to the products used... Almost immediately I noticed a burning in my left eye with mild irritation in the right... The owner who is a nurse did not think this was unusual and suggested that I stand in front of a fan which did provide temporary relief. During my visit we spoke at length about many things, I shared details about my battle with cervical cancer, how after treatment I lost my eyelashes. She shared stories about her teenage daughter...we both spoke about how people needed to be kinder to one another and I felt really good having shared what felt like a sincere exchange of fellowship with this woman.I was pleased with the lashes, they looked very nice! When she explained that the adhesive might cause a little irritation and even though I have had lash extensions done multiple times prior and had never experienced this type of discomfort, I was satisfied with her explanation after all she's a nurse and would likely know if this was anything out of the ordinary. I left pleased. This was a Friday...during my almost hour long drive home I noticed the burning seemed to intensify. By the time I got home my left eye was pretty bloodshot and was runny. I read up on my symptoms online and was vigilant of my condition through the weekend. I finally called her on Monday. I got her voice mail and she returned my call Tuesday. By this time my left eye was discharging regularly and both eyes were red and irritated. I explained what was going on. She indicated that I probably had an allergic reaction to the adhesive she used. I have had this procedure done at 3 other facilities and never had a reaction like this! I asked her what type of adhesive she used and she explained that she could not tell me the brand of products she used as she could not risk her competitors finding out. I explained that I just wanted to know to be able to avoid the product moving forward. She insisted that she could not do that. I asked her if I could come in and have the lashes removed as my eyes were getting worse the longer they stayed on. She said absolutely not as the product she used to remove them was very strong and I would likely have a sensitivity to that as well. She told me to use coconut oil and gently rub them off. I expressed concern that rubbing them continually trying to remove them gradually might spread the irritation and prolong my discomfort. (And it did)This did not sway her. I ststed that as I was not going to be able to keep the lashes on and in consideration that the package I purchased Included another treatment perhaps I could come in and redeem one of the other services she offered in the same price range or pay the difference if necessary and she declined that as well stating that as this was a Groupon and already received a discount.however considering that I only received partial service and being that she refused to attempt to correct the problem I do not feel it was appropriate for her to accept payment but ...she did... I paid for services I was not able to redeem. She felt she did her job and that it was not her fault that I had a bad reaction , which is partially true but part of her job is providing safe and satisfactory services to her clients. The name MED-SPA combined with the owner possessing a nursing degree creates a false sense of security that you are receiving medical grade services...she went on to say that she'd only seen one other scenario like this in the entire time she has been in practice and continued to blame my over sensitivity to products , exploiting information I shared with her about an allergy I had to MRI dye. I became adamant that she at least give me the name of the adhesive and she continued to refuse. She said she would get a list of the ingredients for me which she did email me. I spoke with my physician about it and gave her the list of ingredients which she said are pretty much in all adhesives and that the manufacturer would be more useful as many companies use different techniques and that the levels and grades of each ingredient can vary in each formula. She felt it was extremely unprofessional especially considering that this woman is a nurse, that she would put anything above the safety and well being of a patient (customer). I've discussed this experience with friends and family and everyone seems to agree... I've reflected on this quite a bit before posting this. Now the things I believed made this a good experience no longer sit well with me. read more

McHenry Med Spa - Waxing Near Me - McHenry, Illinois

Read the last review and don't think I went to the right Spa because the service I received was nonexistent. Went in early for my appt which they couldn't find. They asked why I came in at 9:30 for a 10:00 appt??????? The tech brought me in a room poked my skin a couple of times and decided I had too much sun exposure, went thru a lengthy discourse on Groupons not being honored in the summer and then asked if I wanted to reschedule. Their lack of professionalism made me very uncomfortable. I skipped the rescheduling. read more

As an esthetician myself, I'm always looking for the best in skin care from an honest spa. Well, I found just that with McHenry Med Spa! Their prices are incredibly fair & hard to beat, especially for the service that you receive. I've been going here for some time now for chemical peels and I am ecstatic about my results! The overall health of my skin has improved and the knowledgable staff is always willing to offer advice as to how to continue with a healthy skin care regimen. But that's not all! Even my husband has received services here! Because this is a Med Spa, they work hand in hand with a Doctor, and their doctor successfully removed a skin tag from my husbands side... Right there at the spa! Overall, I am extremely pleased with this company and will continue going here for all of my skin care needs. I would recommend them to anyone! read more

Very hard to get hold of . Voice mail always full. This morning I had an early 8 am app. Sat outside for an hour. Finally she showed up at 8:55 . I told her I had an 8am app. No I'm sorry. She says I don't know why the receptionist booked that. I didn't even get out of bed till 8. I saw appointment when I woke up. I said I booked it 3 wks ago and you approved it. Oh and I woke up at 6:30 am to be on time. Maybe she should called me after she wiped the sleep out of her eyes. Third time she has either cancelled or screwed up appointment. No communication with customers. read more

I am a loyal customer to McHenry Med Spa since they opened their doors. I am in my 40s and have visited many medspas through the years and none have compared to the GREAT service I received here. I have tried several different facials, laser treatments and chemical peels that Ann Marie offers and have had AWESOME results with all of them. I am very pleased with her technique. I use her services once or twice a month. McHenry Med Spa is affordable and has some of the latest equipment. Ann Marie is easy to talk with and will modify your skin care to meet your needs. She has a gentle hand and I trust her judgement when it comes to injectables. My skin has never looked better. I'm always looking forward to my next visit!!! read more

Both Ann Marie and Arlene are fabulous at giving facials and extremely knowledgeable and educated in their field. They are professionals who know their business and know what products and services to recommend. I have been extremely pleased after several experiences at this facility and would highly recommend! You will be happy to check out this business. read more

I purchased a Groupon for age spot removal. I assumed that the service I received would be limited because of the price I paid. I was completely wrong. They spent a ton of time with me and offered to touch up the spots should I need it. They were so friendly and professional I will be returning for other services. I am so happy to find such a great place so close to home!! read more

I found Ann Marie & McHenry Med Spa online while looking to get a facial in the area. She was very welcoming & knowledgeable over the phone while making my first appointment. The facial I received was AMAZING! I'm starting laser hair removal (2nd session this week) and can't wait to see her! Thank you! read more

I am sorry to say that I have not even had the opportunity to go to this place. I booked a session a week in a half in advance for eyelash extensions and I was called two days prior to my appointment telling me the appointment had been cancelled! The reason being that the extensions had not been delivered in time!!!! Seriously, when a person makes an appointment that far in advance, the staff knows what products should be available to their clientele. I asked for the manager to please call me back and NO ONE did that. Completely unprofessional!! It is so sad that they treat people this way and would not be considerate to call me or book another time for me to come in when the product was available. read more

I came to Mchenry med spa once a month with my husband for b12 shots a few times. Ann Marie seemed nice. I decided to book a special offer on her web sight for 25% off one siringe juvederm. It was Christmas time so my husband told me to go ahead and book it and it would be his Christmas gift to me. I booked it one month out. It was confirmed as soon as I made it. I called a week before my appointment to just make sure that my time and date and the 25% off was all correct. I was so excited! It was confirmed. The day before my appointment a woman from the spa called me and told me that the juvederm would not be 25% off because they made a mistake on the web sight. Ann Marie got on the phone and could not care less. She did not offer any compensation. I would have upgraded and would have been a loyal client. If I liked the results I would have gotten her more clients. She could care less but now so could I. I found AMA in deerpark payed full price(which is reasonable ) upgraded and now will be their client. I love it their! They are so friendly and personable and the place is gorgeous! I highly recommend it! read more