Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

I will never return to this dealership whose sales manager has an attitude and bad behaviour. Tyler…read morewright. today we are at almost closing time i return to finalize the deal. Just because i wanted to pay as one check. this guy Made a comment that was humiliating and upsetting, He also walked away from desk when me and my wife at 7 pm sitting and still trying to work out. All we ask is very nicely professionally is there any other discounts you can apply, He made a comment if you have a ability to write 1 check for this car why would you ask for another $500. I was like you treating me like this because i have ability to make one payment. Very pathetic and horrible. I work hard for my money you have no right to say anything like this. God is watching you watch this person has long way to go and lot to learn.

I was out of town when my husband decided to look at a new car. He spent a couple hours with Zac…read moreshowing both the Rogue and Murano. My husband said he answered all his questions and easy to work with. We were also trading in a Murano. This was not our first time buying a car from Dave Wright. This would be our fifth time purchasing a new vehicle from them. When I returned from my trip we both worked with Zac but unfortunately ran into day off so we worked with Mercedes. She was very personable and knowledgeable and soon we decided it would be the Murano although the Rogue was so much better than the year I had a Rogue so I was very impressed with the changes Nissan made on the Rogue. Mercedes made herself available to us and answered any/all questions we had. I'm not sure we got the best deal on trade-in but saved us from selling it ourselves. Because everything is electronic and cameras everywhere, I'm impressed that Mercedes knew how to work everything on the display panel. I'm still learning myself. I would recommend highly using either Zac S or Mercedes to help you choose a new vehicle. No one was a hard sell, even finance. They just wanted us to get what we wanted. Again, this is our fifth vehicle from Dave Wright and predecessor so we've had a good run with Dave Wright.

When my car was struck by a deer, and it damaged the passenger side. I called State Farm and they…read moresaid Bob Mickey was a service provider. When I went there they said they could not give me a estimate unless I had the work done there. Took it to Complete Auto in Center Point and it was repaired but they did not notice they used some of the wrong parts ie headlight when I called them about it he said it was backordered. Why would you not tell the customer that their headlights were different. Had another deer strike, and they fixed all the problems with the headlight.

I was kept informed by text of the daily progress and finalization of my vehicle. Very impressed…read morewith the quality of work and match of color to factory standards. Very clean facility and great personnel. Would recommend to any friend or relative.

Very professional and accurate analysis of the repairs that I needed, after the repairs? My car was…read moredriving beautifully , 5 stars

Ive done business with them for 5 years. They hire a new general manager and he has no respect for…read morecustomers and no regard for family safety. I bought 2 vehicles from them and because one was a lemon and had multiple repairs under warranty and others that were supposed to be under warranty, but they said that part was not covered. I went in to see why they canceled multiple times for a repair I needed and when I was there they reccomended I should go to the Audi dealer instead. As I was driving to the Audi dealer I received a phone call from the general manager saying that I am always mad and he Milo get wants me to come to the business. And he was calling to make sure I did not write a bad review or as he said blow them up online. I explained that they have been trying to fix the same issues multiple times and that is why I am in a bad mood. So a couple months have gone by and I did not write any reviews but I am now because I was having work done at the neighboring mechanic shop and they noticed I was missing a lug nut They said to go next door to euro and buy one. I went o er there and the manager came out and said he would not sell me a lug nut and told me to go somewhere else. Said he does not want to do business with me. So my families safety was definitely not a concern for him. This used to be a good company but the new manager is not a good person. I will add that the service manager D.J. is a great person and the only reason I have stayed doing business with them this long and bought a second vehicle. I trust D.J. and believe he tried to do the best he could with what the company allowed. Based on the general managers demeanor, and just friendliness and professionalism I would NOT recommend this company anymore.

If I could give a zero rating, I absolutely would! 2019 I brought my truck in to get the whole…read morefront end fixed, along with putting on new tires and an alignment. Front hub assemblies, cv shaft, upper and lower ball joints, tie rod ends, the works! I bought all the parts prior to dropping off, aside from one hub assembly which they had provided. The bill was obviously extensive, well over $2,000. Totally was prepared for it and paid my bill in full. There were no complaints, at first. Less than a week later I drove out to my dads, roughly 20 minutes away. On my way I started experiencing some severe shaking. Thank goodness my daughter wasn't in the truck at this time! I get to my dads and we were absolutely shocked! All but one of the lug nuts had BROKEN off! I've literally never seen this before. My husband and my daughters dad are both mechanics and they explained this was because it was not torqued properly. The only reason I sent my truck to this shop is because neither of them had the time and I wanted my truck fixed. Any mechanic would have realized why this issue occurred. I towed my truck back for joe to fix, which he did fix. However, he then wanted me to pay another $400+ to fix his mistake! Absolutely not! I brought in my previous bill to show not only all the parts were brand new but that he had been the one to do the repairs. He comes in and I explained why I shouldn't have to pay for his mistake, to which he tried to claim it was because my truck was so rusted. Everything was new, so regardless of the amount of rust my truck may have the parts were not rusted. He made a huge scene and never owned up to his mistake! I refuse to work with someone who doesn't stand by their work.

We have been taking our vehicles to Palo Auto Repair for years. Trustworthy! Honest. Uses quality…read moreparts. Peace of mind knowing our vehicles will be repaired right.

Hubbell's Auto has earned a customer for life! We brought our truck in for a routine alternator…read morereplacement, but the real challenge was an EVAP issue that several dealerships had been unable to diagnose or fix. The team at Hubbell's found the problem and finally resolved it. Andy was amazing throughout the entire process. He kept me informed every step of the way, explained everything clearly, and was upfront about the cost of repairs. It's refreshing to find an auto repair shop that values honesty, communication, and quality workmanship. If you're looking for a mechanic you can trust--especially when others can't solve the problem--I highly recommend Hubbell's Auto. Honest, reliable, and truly knowledgeable. Thank you, Andy and the entire team!

We will never take our vehicles to any other place for repairs! They know us by name and always are…read morevery friendly. When we need repairs they often get us in within a day or two. He is always honest about what fixes are urgent and what can wait. They also stand behind their work and will correct things if needed. We recently purchased a vehicle and had them look at two different ones and he helped us not buy a lemon. Extremely grateful for this company!

I had a great experience with Aspen from Junge in Hiawatha. I traded my Wrangler for a 2015…read moreSilverado. This was my first truck so I appreciated Aspens patience with all my dumb questions. A day or two after the sale, I noticed that no floor mats had come with my truck. I contacted Aspen and he ordered me new mats. Really nice ones too!!! The team there is not high pressure. In fact, the first day we went there, we just wanted to check out the inventory. They left us alone instead of most dealerships that come running out the minute you pull into the driveway! Thanks Aspen for a nice experience and a great truck!

The sales process went fine, but things changed completely once I reached the finance department…read more The finance manager told me that buying an extended warranty was mandatory to secure the loan from the bank. Plus, I arrived with an outside bank pre-approval rate, but they insisted on running my credit through their lenders. The finance manager gave me a rate that was higher than what my lender actually approved for me, so he just wanted to pocket the dealer markup. Very dishonest.

No pressure sales. Quality cars. Great price. I bought a car there and was very happy. The only…read moreissue is that the Hyundai I bought had a 5 year 60k warranty. There was still 8k miles left on the warranty, and car was labeled with factory warranty. The problem was that the 5 years was up so there was no factory warranty left. They added their own 1k mile warranty to make up for it. I appreciated their attempt to rectify. The vehicle is a great vehicle and I have had no problems with it.