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    McGrath Kia

    3.3 (14 reviews)
    Closed 7:00 am - 5:00 pm

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    Stephanie H.

    After researching many vehicles, I focused in the 2022 Kia Seltos as being the vehicle that had everything I wanted. Unfortunately, COVID being the gift that keeps on giving, no one had any new inventory at the surrounding Kia dealerships. I found myself on the McGrath website and it had several that said they were "on lot." I was excited to test drive and was prepared to purchase right away. I connected with Val Trussov, who told me that there was no new inventory and that the cars listed as "on lot," were actually in transit. I was disappointed but Val went into action. He told me that I could test drive an employee vehicle, 2021 Kia Seltos. I told him I was out of town for a week. I fully expected to be hounded everyday I was gone, but Val respected my time away and didn't contact me until a week later. (He won major points with that). My husband and I made an appointment and test drove the employee vehicle. Val had worked to find out for me why the vehicles were listed as "on lot" when they were in fact "in transit." Unfortunately, with COVID being the gift that keeps on giving, I was not able to order the colors I wanted because it would've been more months than I was willing to wait for a new a vehicle. 10 were expected to be delivered in the next month and 7 were already spoken for. There was one available with the trim package I wanted and my husband and I put a deposit down. Val did an excellent job of communicating weekly the timeline on the shipment and contacted me immediately once the car was delivered. We set up an appointment to pick up the vehicle and Val patiently provided information about the car and lead us through the process of purchase. He worked to assist with getting us a military/veteran discount and has only sent 2 follow up communications since! When I'm ready to purchase a vehicle, I generally have thoroughly researched and know what I want, I abhor pushy salespeople, Val Trussov was the perfect sales person for me to deal with. He let me set the tone for communications and what I wanted. He didn't bother me on my travel time and once the deal was made, he provided weekly communications that weren't overwhelming. Val Trussov was knowledgeable both about the vehicle and the process. He worked hard to get what my husband and I wanted (within the limitations of CoVid) and we are very happy with our 2022 Kia Seltos! I highly recommend purchasing a Kia and working with Val Trussov at McGrath Kia!!

    Andrew was a great car salesmen, he took the extra time to find exactly what I was looking for and reached out to me when he found it. Susan was a very good at what she does and listen to all of my needs financially and led with her best foot forward. Great service!

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    3 years ago

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    11 months ago

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    4 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    11 years ago

    very prompt service. comfortable waiting. car wash was a great touch.

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