Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

I have been impressed with Dave Wright's crew since day 1. That was a car ago. First most…read moredealerships are difficult to deal with when you are female ,Dave Wright has been a blessing. I never had to haggle. Just a good square deal. Second their service department is the best. I had a serious problem with my first car and they never hurried or made me feal inferior for all the issues. They truly put some serious work and thought into fixing the car - it was just one of those things that was elusive. We finally came to an equitable agreement since they couldn't fix it. I am now driving my second Murano. I sing their praises all of the time to my friends including my husband. He needed a new truck, we went to several places. I convinced him to talk to Dave to see if he could find what my husband was trying to find. My husband was so happy with them he also purchased a new truck from Dave.. The best part is while waiting for service I get visit with friends they are really happy here also.also.

I will never return to this dealership whose sales manager has an attitude and bad behaviour. Tyler…read morewright. today we are at almost closing time i return to finalize the deal. Just because i wanted to pay as one check. this guy Made a comment that was humiliating and upsetting, He also walked away from desk when me and my wife at 7 pm sitting and still trying to work out. All we ask is very nicely professionally is there any other discounts you can apply, He made a comment if you have a ability to write 1 check for this car why would you ask for another $500. I was like you treating me like this because i have ability to make one payment. Very pathetic and horrible. I work hard for my money you have no right to say anything like this. God is watching you watch this person has long way to go and lot to learn.

We found a vehicle online and drove 125 miles from Sterling Il. my Our salesman Dane Hansen was…read moreabsolutely awesome, above and beyond to make sure we were taken care of. Unfortunately the vehicle we came to see wasn't going to work for us. The sales manager and used car manager spent quality time trying to find us an alternative unit with no success. The management team offered to try to locate another unit that would work for us and you know what? I have confidence that they really have our best interests and will deliver us the right product. We were so impressed with the whole experience that we are going to wait to hear from them and make the drive back to do business. thank you all for a good experience. Jeff & kay

I'm an out-of-towner but needed an oil change before I head back to California. Figured I'd stick…read moreto a dealer since I didn't know the area and needed a trustworthy oil change given my 2k mile journey back. Found it relatively easy to schedule an appointment. Overall pretty satisfied. I didn't get a quote beforehand, but was a little surprised at the price, $66 for an oil change, which could be right on market for Cedar Rapids, but my oil change costs $74 in California. I was expecting high 50s given that there were no extra services performed such as tire rotation, etc. Complimentary car wash left something to be desired, Not sure if it's soap or they just didn't get all the dust off my car (it wasn't super dusty, just the normal amount of dust from a car that's sat in a driveway for a couple weeks without a wash or rain). And given that I have a black car, it is noticeable. I have white droplets and residue from my hood, to the top of the car. I don't expect a professional wash, just not expecting residue. If you want extra social-distance I'd recommend walking over to the dealer waiting area, no one was there when I stopped in, and they had a counter area where you could work on a computer, and complimentary wifi, allowing me to continue working during the service, which was great. Customer service was generally very good, my service rep was very friendly and polite and had a great attitude, it was disappointing that he wasn't wearing a mask and only about 25% of the staff seemed to be wearing a mask. I don't know why masks are so controversial, but given the science, as a customer, when I am at a business that can't be bothered to wear a mask I always think, I guess they don't care about the health of their customers. And it becomes a little painful handing your money over to someone who doesn't care about your basic health. If you're immune-compromised, I would find somewhere else to get your oil changed during the duration of Covid-19.

An excellent local business to take your foreign (or any) car to…read more Nathan (owner) has worked on my used Hyundai Santa Fe about a half dozen times since I bought the vehicle in 2009. Labor and parts are extremely reasonable and my issues have been fixed in less than 48 hours. Nathan always calls to explain your diagnosis before fixing anything, as well as gives you an estimate of the parts + labor. My Dad originally referred me to Global and since then I've referred a handful of other people. No scamming here. A truly honest business owner who gets repairs done right the first time. 4 hours is a long way for me to drive (unless I'm in Fairfax visiting my folks) for auto repairs now, but I still refer Global to anyone in the Cedar Rapids area looking for a reputable mechanic.

We use Global for all our personal and company auto needs. Honest work at fair prices. Tell him I…read moresent ya!

I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

Very nice experience with the sales manager, Jeff and the sales person Tim. I would recommend these…read moregood people and this dealership.

Our purchasing experience was 100% positive... with crystal clear communication and always on-time…read moreresponses. Every interaction with every employee was not only efficient, but also actually 'human-to-human,' rather than 'salesperson-to-customer' ... which was unique in all of my car buying experiences over multiple decades! Special appreciation to Caden for his courtesy, his attention to detail, and his impeccable follow-thru - often above and beyond! More genuine appreciation to Nick for his uncommon listening skills and helpful advice. My highest recommendations for this dealership - zero hesitation.

No pressure sales. Quality cars. Great price. I bought a car there and was very happy. The only…read moreissue is that the Hyundai I bought had a 5 year 60k warranty. There was still 8k miles left on the warranty, and car was labeled with factory warranty. The problem was that the 5 years was up so there was no factory warranty left. They added their own 1k mile warranty to make up for it. I appreciated their attempt to rectify. The vehicle is a great vehicle and I have had no problems with it.

I had a great experience, Jonathan and Candice were very helpful, and friendly. Thanks guys the…read moreTerrain drives great. I also bought a Chevy Cruze for my daughter and she loves it. I recommend checking them out. Thanks again.

They stole my deposit after I drove 6 hrs and decided not to buy a car because the engine light was…read moreon and when we started it.tons of black smoke came out the exaust. I had asked if it burnt oil before driving that long. When I got there the owner had left. Even though I called a d said I am on my way. To see the whole story check out Google reviews iew. They said holding the car for 4hrs gave him the right to keep my $1000... WTF Avoid at all costs...