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    McElley Auto Transport

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    1 year ago

    They did an excellent job moving my custom motorhomes. This is the third time they've moved it cross country for me.

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    Reindeer Logistics

    Reindeer Logistics

    (211 reviews)

    Reindeer logistics was excellent. They truly did a door to door pick up and delivery of my Jeep…read more And mine was not an easy door to door! Mine went from Central Texas to the Big Island in Hawaii. My main contact was Russell Baker. He was great and kept me abreast of each step, where my Jeep was located at any given time, and updated me on delivery every couple days. The pickup guys were great. The drop off guy was exceptional. He was a local Hawaiian out of Hilo named Franklin, and even after he delivered, we sat and chatted about Hawaii for quite a while. I'll be honest, I was a little worried about the whole process, but it couldn't have gone smoother. Mahalo everyone!

    Do not use Reindeer for international vehicle shipment. While their staff is polite via email, the…read moreoperational reality is a disaster. My experience shipping a vehicle from the USA to Japan was defined by incompetence. Pickup Failure: The vehicle was picked up two weeks late, forcing family members to manage the process after we left the country. Extreme Transit Delays: The total transit time was eight months. One month to go from Utah to the east coast (yes, to reach Japan, the vehicle was shipped from Utah to the east to then go west). Grossly Inaccurate Quote: This is the most critical failure. Reindeer's cost estimate omitted the mandatory Japanese import compliance fees. This was not a small error; it was a nearly $10,000 omission that I was forced to pay out-of-pocket because my company, rightly, would not cover costs that were outside of the approved quote. Reindeer's failure to provide an accurate, inclusive quote demonstrates a fundamental lack of expertise in the very service they sell. Their logistical performance was abysmal.

    McElley Auto Transport - vehicleshipping - Updated May 2026

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