Great prices and trusted mechanics for years. Bob the owner is awesome and is a fair man to do…read morebusiness with.

I wanted to tell people about tri state breaks and muffler. I dropped my car off 2/9/2026 and they…read moredid nothing to it for 4 weeks, saying they were waiting on parts, which autozone, advance, O'Reillys had in stock, I could have flown to china apply for a job, get it, make the part I need and fly back. Mind you I called once a week just to check on my car and every week they said waiting on parts. On 3/4/2026, I went down there asked for my car, the guy behind the counter either hates his job or hates life or just straight racist, cause every thing i said to him annoyed him to the point he wouldn't even look away from the computer. , he says the parts are in and your cars next. He said it will be done Friday, Monday at the latest, On 3/5/2026 they move it from the front line of cars to the back of the building and it's been there with no work done at all. They refuse to work on my car, I have friends checking on my car for me and they see other cars come and go but mine ........ nothing. So I checked their reviews they have good reviews........ (mostly) but my personal experience it is the worst place.

I recently had a flat tire and needed to get that tire fixed or replaced. Of course it was at the…read moreend of the day before a long holiday weekend. Jeremy and Steve were great to get me scheduled for the next day so I wouldn't be stranded for the weekend. They don't up-sale, are very courteous and have a clean professional business. I highly recommend.

My experience was a total disaster because I didn't go with Ulmer. I was supposed to be at Ulmer…read morefor a tire replacement but I changed my mind last minute and go to Sam's instead. Somehow Sam's managed to put on a wrong size of tire and messed my differential up. I went back to Ulmer to get estimate for the repair, and Steve was so helpful as always, he's not only help me deal with Sam's insurance company but also went extra miles as putting new batteries in my key fob without me even asking. He kept me updated with the process, I didn't event have to call to follow up. This place is the best for your bucks. Service and customer service are unbelievable.

Sean is the main man at Al's auto. I took my aging 2005 Impala here once it started falling apart…read moreon me and Sean was able to squeeze me in without an appointment the same day I called. He fixed a long standing problem I'd been having with my breaks/traction and made the car effectively drives again. After fixing it I noticed a new sound coming from my front left wheel when I was braking. He offered to let me bring it back free of charge and he fixed it straight away. Class act guy who knows what he's doing. Don't expect chain auto shop prices, just know that you get what you pay for with Al's

I've used Ulmers twice now on my 2011 Sonata. First needing a new alternator in 2021 and then a…read morecomplete brake job last week. Their customer service is THE BEST. I don't know any other company that mails you a card thanking you for the business. I will ALWAYS go to Ulmers for my car needs. They've gained a customer for life!

Been going here for over 20 years...because they ARE just that good! I come from a family of…read moremechanics in SW Indiana, so I am not a pushover with this stuff. Right now we are a one car family...so when we needed service AND 4 new tires...they got us in and out same day! Appreciate them and recommend them!

I give them a 5 star 10x over. Chris and Paul are great guys. I owned my own shop for years and…read moreclosed my shop to health reasons. I have started using them for my personal vehicles and being a retired technician myself I see their work is top notch. They have one of the cleanest and nicest shops in the entire tri state area. They have mine and my families business for life. Can't say enough great things about them.

Replacement of water pump on a Honda Civic These gentlemen…read moreknow there business I recommend if you need work done then This little garage can fix it

Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

Excellent! Ethical! Skilled! I have had my Subarus serviced by Auto4N ... now Donovan's Auto4N …read more.. since 2011. I trust them completely. A high value legit. asset in today's strange business world. DWR @ 04/2026

They charged me $357 to replace what they said was a bent wheel with a wheel that it is so rusty…read morethat the integrity of the metal is questionable.My Tacoma was vibrating before it went in and was still vibrating when it left. In my opinion, they are not useful to anyone but themselves.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

I've been a customer here for several years, but an inflated estimate has me looking elsewhere…read moregoing forward. Got a timing belt estimate here that came in at just over $4,000, more than double what two other shops quoted me for the same job (around $1,600 each), and neither of those quotes lumped in unrelated work. A few things left me scratching my head: Spark plug replacement (~$520) was bundled into the timing belt job automatically, just because it falls at the same mileage interval, not because it was requested or related to the actual repair. An "Inspect Valve Lash" charge ($253.90) was billed as a separate labor line, despite overlapping with the teardown already being done for the belt job. A "Convenience Fee" ($112.89) was added on top of a separate "Job Supplies" fee ($86.43). I have no idea what these charges would consist of. Parts pricing on the spark plugs and water pump came in noticeably above typical market rates, even accounting for OEM brands. This is a genuinely expensive job on this engine (considering my car is over 21 years old ), and I don't have an issue with using OEM parts. But between the unrelated add-on work, the inspection charge, and the stacked fees, a significant chunk of this estimate had nothing to do with the actual timing belt repair. Their estimate had an option to text with questions. I send some questions for clarification four days ago and I have not heard back. After years of bringing my vehicles here, this estimate has got me shopping around for a new regular shop. Something has changed. I hope betting $2400 at the risk of losing a long-term customer was worth it.

The owner of the shop has been working on my cars since the late 80's. I've always trusted him and…read morehe is honest and does great work. He guarantees his work and is reasonable on price. Not on the cheap side but not expensive but throws in the warranty on their work which a lot of places doesn't. I've had oil changes to having custom engine parts installed. I will always trust him to work on my vehicles.

The best place I know to get an auto repair. I drive an older car and had work done over a year…read moreago! I haven't had to get any work done and my car got me through a very hard probationary period! I am getting a new car tomorrow and couldn't have done it with a trip to the repair shop! 5 star did such a great job that my family and I were able to save