Great movers to get your things where they needed to be. Shipped my car oversees and the transparency and information given to me were top notch. This was one less stressor I had to deal with the move. Thank you so much read more

In no way would I recommend using REINDEER to transport your car. You will spend more money and time on repairs and their horrible customer service than even the cost to ship. Be prepared to double your expenses. My poor experience with REINDEER started with the delivery of my car. At drop off the driver parked far away from my house. When I met up with him, he asked me to get in the car and proceeded to drive the wrong way down a one way road, drove 60mph in a 20mph zone, nearly flipped my car on the turns, and parked in front of the only gate to the neighborhood and refused to move not allowing others into their complex. He was very aggressive and obviously treated my car horribly and did not allow time to properly inspect the car. This was reported and the response I got from REINDEER was just "Thanks for letting me know". 4 months later my brand-new car with only 20k miles on it was taken to the shop where repairs totaled a couple thousand dollars. During this time the car dealership said without a doubt this was due to shipping as the car was inspected prior to transport. REINDEER was unresponsive and a claim was filed and denied with the only causation being that they knew they could get away with not reimbursing due to the time for the problem to become prominent. Worst customer service I've ever dealt with no remorse or apology. They are 100% bottom of the barrel for car transport service. Do not use them and if your company is using them, beg them to use someone else. read more

Do not use Reindeer for international vehicle shipment. While their staff is polite via email, the operational reality is a disaster. My experience shipping a vehicle from the USA to Japan was defined by incompetence. Pickup Failure: The vehicle was picked up two weeks late, forcing family members to manage the process after we left the country. Extreme Transit Delays: The total transit time was eight months. One month to go from Utah to the east coast (yes, to reach Japan, the vehicle was shipped from Utah to the east to then go west). Grossly Inaccurate Quote: This is the most critical failure. Reindeer's cost estimate omitted the mandatory Japanese import compliance fees. This was not a small error; it was a nearly $10,000 omission that I was forced to pay out-of-pocket because my company, rightly, would not cover costs that were outside of the approved quote. Reindeer's failure to provide an accurate, inclusive quote demonstrates a fundamental lack of expertise in the very service they sell. Their logistical performance was abysmal. read more

Reindeer logistics was excellent. They truly did a door to door pick up and delivery of my Jeep. And mine was not an easy door to door! Mine went from Central Texas to the Big Island in Hawaii. My main contact was Russell Baker. He was great and kept me abreast of each step, where my Jeep was located at any given time, and updated me on delivery every couple days. The pickup guys were great. The drop off guy was exceptional. He was a local Hawaiian out of Hilo named Franklin, and even after he delivered, we sat and chatted about Hawaii for quite a while. I'll be honest, I was a little worried about the whole process, but it couldn't have gone smoother. Mahalo everyone! read more

Reindeer Logistics - Loading my Jeep in TX. Starting the Journey to Hawaii! - Vehicle Shipping Near Me - Carmel, Indiana

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totaled my vehicle 3 months ago, Debbie the CEO and Erin the Vp of customer relations have spent the last 3 months delaying, lying and defrauding me out of thousands! They have even have tried to issue a fraudulent cease and desist order. Despite their best attempts they're not going to get away with trying to pay a post-loss valuation of my vehicle, not pay for my agreed upon rental reimbursement, nor the deductible. Criminal negligence at its finest. read more

My company used Reindeer Logistics to transport my car from Georgia to Florida. I've had my car shipped by 2 different companies in the past and they did and excellent job with no issues. Reindeer Logistics on the other hand picked up my custom luxury vehicle on a flatbed truck and stored my car in a place where cats were able to walk all over my vehicle leaving paw prints and several scratches. I got and estimate from a local detail shop who quoted my $1000 to repair the scratches. I filed a claim and Reindeer had the audacity to say my damages was due to an act of nature while my car was in their care. They denied my claim and I'm extremely disappointed in their service. Will not recommend them or ever use them again!!! read more

We have used Reindeer twice now for moving vehicles, their service is top notch! They kept in touch with us every step of the way, customer service was amazing from pickup to drop off! We will definitely use them again if the need arises and I would not hesitate to recommend them time and time again! The price was just right and a huge savings when you calculate in a road trip which we did not have time to take on, thank you Reindeer! read more

After almost getting scammed by several other "companies" online, I found Raindeer which is local to where I live. They were straight forward on price, and timing. They made everything easy to understand, picked up the car when they said they would and gave updates on it's progression. The car as delivered without an issue nor a scratch. read more

The delivery was great. They kept me updated about status of delivery every day. My car arrived in time.

Recently used Reindeer for shipping my car from PR to CA. I had a smooth experience. Mary was awesome. I highly recommend Reindeer. read more

Reindeer Logistics - Vehicle Shipping Near Me - Carmel, Indiana

Level of Customer Service I just relocated from Florida to Pennsylvania and used Reindeer Auto to move my 2025 Mercedes SUV. The level of care and attention to detail I received from the Customer Service Manager exceeded my standards! Mrs. Mikie stayed in contact with me from start to finish and ensured I was pleased with the process. There was stains on my seat from the moving process and they took care of it immediately and ensured I was pleased. I would highly recommend this company for any corporate or personal move. Mrs. Mikie is one of a kind and the sweetest, most compassionate person I've met in a while! Thank you read more

The carrier they use is horrible. They left my car outside for days unsupervised. If you use them, get any gps and track it

Absolutely horrible, first their delivery driver was insisting I show up to receive delivery in the middle of my very first work day in my new job because he did not want to reschedule and the delivery date was several days off of their predictions, then they did not want to cover the cost of the new crack on my windshield and the antenna that fell out. You can clearly see the antenna was on when the car was loaded. Would not recommend to anyone Replying to Jessica The updated delivery date was 5/16-5/17 (added email screenshot) so I had to change my plans on my first day of work and rush to the delivery site in the middle of the day because the delivery driver was being inflexible and even suggested I had someone else be there for delivery. So I rushed to the delivery then rushed back to my new work site without time to inspect. Then for the next week I was staying in a hotel about 40 minutes away from where the car was delivered and using a rental vehicle so that's why I made the claim a week later when I finally made it back to using my vehicle. I explained this in an email and claim but had no support or understanding even though the damages were not there on the pickup report. Also there is no need to publicly post the city I am now living in with my family. read more

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We shipped our electric VW from Maryland to Spain. Origin team was on time and cordial and the destination team was exactly the same. Special shout out to our , Customer Experience Coordinator Russell Baker, who was especially helpful and responsive. There were a few delays unrelated to Reindeer (not sure if you've heard, but international logistics is going through it right now.) read more

First time using an auto transport company and I'm glad it was Reindeer! Spencer kept an open line of communication either via email, text or call. The car was picked up as scheduled with no issues. During the transport, we received a notification through our vehicle manufacture app that our vehicle was in ana accident. We called Reindeer on a Sunday and within minutes they were able to confirm with the driver that the accident sensors on the veh were jostled during transport that it triggered an alert. We picked up our vehicle a day early and it was perfect! Big THANKS to Spencer and his team at Reindeer for an exemplary experience! read more

Mary at Reindeer Auto Relocation was great to work with. Easy to communicate. The delivery date is earlier than expect.

Reindeer Auto was the epitome of professionalism. I had my 2017 Honda Hatchback shipped for the long hall: across the country, Boston to Northern California. And each person on the team took care of me every step of the way and never dropped the ball. Evan was my initial point of contact, Shawn owned the transit logistics, and Alex was the knowledgeable driver. Details regarding pickup window, transit, and drop off were clearly communicated via series of emails and phone calls. My service was "prepaid", so I only paid one time upfront. I had been burned in the past by a different relocation service, who shipped my car across the country (west to east). That company's driver unexpectedly requested cash or else they "wouldn't give me my car", plus my car had roof damage. So, I don't easily trust auto relocation services after that experience. That was NOT all the case with Reindeer. Their transit contact and driver were kind, plus I had no car damage upon delivery. There was dirt on the car but that was clearly conveyed to be expected before my car was picked up. After all, the driver had to drive through Wyoming/Utah border where there is known to be heavy snow/slush. A big kudos to Evan, Shawn, and Alex for their care to detail, answering my numerous questions, and making me feel comfortable every step of the way. This team was truly stellar and I hope other customers get these people! read more

Our experience with Reindeer Auto relocation was outstanding. From the initial call to truck delivery, everyone was nice, informative and professional. We were quoted a flat (reasonable) price and given a delivery date. The price didn't change and the truck was delivered 4 days early. It was nice to deal directly with the shipping company and not a broker. If we have need to ship a car, we will be repeat customers! read more

Reindeer Logistics - Door to door delivery - Vehicle Shipping Near Me - Carmel, Indiana

reindeer serviced the transportation of vehicles for myself (through amazon relocation) and my fiance (through our own funds and effort). The level of service for both relocations was exemplary. The big things I want to highlight them for are the fact that their delivery was on time, courteous and they communicated the status of the delivery constantly for the duration of the service.. And the other part I want to highlight them for is the price never changed. The quoted price was not exuberant and they were no hidden fees attached. Which is a big plus given that the car relocation business can be very shady. I definitely would recommend them to anyone looking to transport the car. read more

0 STARS - This company should be investigated by the better business bureau. They lied multiple times about drop off date... Having me miss work to be at pick up at 4 AM to then never show up after telling me they would be there at said time... I had to physically PUSH my vehicle into the garage after hours of delay of it being dropped off COVERED in dust after I paid for it to be enclosed. Customer Service manager, Michelle Thompson, promised me that they would have someone to assist early the following day... no one showed up and I had to call 10+ times to get someone to assist.... Reindeer told me they would be in contact to offer compensation for the various issues.... I have received nothing. They have now blocked my phone number and refuse to call me back nor pick up my phone calls from the 1-800 number. Truly a bunch of crooks. I would never recommend this company to even my worst enemy. read more

Do NOT recommend!! They damaged my car and customer service was the worst. They made two dents in car and refused to admit it despite the fact that the delivery inspection report clearly showed the damage that was not present on the pickup report. It cost me a bunch out of pocket. read more

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I have used Reindeer Auto Relocation there times. They provide great delivery and quick on time service! will use them again in the future. read more

I hired Reindeer Auto Relocation to do two things for me and they failed at both Reindeer was supposed to handle the logistics of my car relocation which involved both sea and land and delivery of my car to my residence. The day of the delivery, I received a call from the truck driver stating that I had to pick up my car about 3 miles from my house eventhough I had contracted and paid for a home delivery. I am in my mid 60's and we were under a 105 degree heat warning that day. I walked the 3 miles to pick up my car. After several emails, Reindeer agreed to make a nominal goodwill payment but it certainly did not make up for the inconvenience Reindeer as a broker was supposed to represent my interests with the parties involved with the relocation. After receiving the car, I noticed that my key fob was very badly scratched as if it had been thrown in a bucket with other keys. I alerted Reindeer who allegedly conducted an investigation and found no evidence of negligence thus declined my claim. Res ipsa loquitur (Latin: "the facts speak for themselves") is a doctrine in common law where negligence can be inferred from the very nature of an accident or injury in the absence of direct evidence on how any defendant behaved. The relocation process involved a thorough inspection when I dropped off the car identifying every damage and showing their locations on an inspection form. No damage to my key was identified at drop off. The key was within the exclusive control of the parties involved in the relocation. Finally, the key could not possibly have scratched itself. The facts speak for themselves. read more

Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my cars meticulously. Beware. For the comment below. I did not have a Mercedes or Porsche. Nice try though Update: repairs are well over a thousand dollars but reindeer won't reimburse the damage to all but my gas tank. I will be out quite a bit of money. Beware - the guy who delivered the car tried to have my wife sign the contract stipulating the gas door was already there (was not). Will be filing a complaint with BBB read more

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Horrible service. Emailed with one of the reps and they told me I could put things in the car, after I specifically asked. They denied this and yelled at me until I talked to their supervisors about it and showed them the VISUAL proof. They were nice enough to figure it out, but the company they contract was also pretty mid. Their service didn't give me any update and by the time they came and called me, I wasn't even there. read more

KUDOS to Reindeer Auto Transport (I swear that's their name) - vehicle arrived on AMAZING shape and 2 weeks EARLY and the weather in Anchorage has been below zero and snowing. The driver in South Florida was from Seattle and super courteous and the driver today here in Anchorage Alaska brought my vehicle on his flat bed turned on and with heater running and he told me "I figured you will be driving her soon so I turned her on at the port and put heater on as I loaded on my flatbed.... SERVICE!! My boss, who relocated from Jacksonville FL to Anchorage AK used Reindeer and recommended them and I can see why!! read more

Excellent experience from end to end for relocating two vehicles from Hawaii to California. Reindeer delivered on what customers expect: personalized service through responsive communication and frequent status updates, execution on pickup and delivery commitments, and a high degree of professionalism throughout the process. Kudos to Melissa Roberts for her outstanding service. Moving isn't fun, but Reindeer at least takes the stress out of shipping your cars. read more

I would never use this company again. They damaged my vehicle and refuse to help with the repair. Their contractors are terrible to work with. The have zero customer service and I would steer clear from this company. read more

Reindeer Auto Relocation did an excellent job relocating my vehicle from Indiana to New Hampshire. All the individuals involved were responsive, kind and polite, and ensured I was involved every step of the way. Highly recommend their services for long distance vehicle moves!! read more

Shawn Smith was awesome to work with on our vehicle move. We had moving dates for pick up and she was able to accommodate us all the way to delivery! Would highly recommend Reindeer to anyone needing to transport vehicle. read more

The company denies fixing my car! The company I work for hired Reindeer to transport my car. I drive a hatchback car yet they put my car on the bottom level of a 2 level transport truck. A bar was sitting and touching the roof of my car when I got it meaning: when the truck bounces, that bar pushes against the roof of my car with the weight of all the cars on the upper level. They denied any wrongdoing and denied my claim because I didn't report it within 24 hours. I didn't even see the scratches because the delivery was at night! They also required me to provide an estimate which takes longer than 24 hours because body shops get backed up! How else did those scratches end up on my roof other than from Reindeer's poor service?! Because a liar I am not. Jeff Wallace, the Reindeer representative handling my claim is a piece of scum for denying order# 1275086 because Reindeer is obviously at fault with the pictures I provided. Their 24 hr policy was absolutely predatory. These people have not respect for your vehicles or your belongings. Be super defensive and inspect your car from head to toe as if the driver had a vendetta against you and purposely ruined your car. UPDATE: There is a business manager that is replying to yelp reviews and really sticking to their 24hr/2 day policy. The fact that there is a person replying to yelp reviews only to regurgitate their unforgiving claim time window shows how low their value for customer service is. Look at my photos, Jessica. Also look at the delivery receipt. It's so obvious Reindeer did this to my car. How else did I get scratches on my car when it was parked out in the open of a hotel parking lot for 2 weeks? read more

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I used Reindeer Auto to move from California to Maryland. I was a little worried about using Open transport to carry my beloved Mercedes. However, I was put at ease with how comfortable the entire experience was. And the delivery happened 2 days before expectation. The fact that they are able to offer a 3 day pick up window is great! Uncertainties lead to anxiety, don't they :) . Super happy with the experience . I used them through a referral and now I know why. read more

I would not advise using this company to transport any vehicle because if they damage your car they will not take responsibility and fix it! My husband's work relocated us from Ky to Fl. The pickup went well but we encountered problems when we moved my son's car for the first time. We reached out to Reindeer as soon as we noticed it wasn't driving right. My son took the car to get an estimate, and the whole exhaust was damaged to the tune of $8,000. The mechanic who did the estimate said it looked like the car was dropped during the delivery process. We spent at least a month and a half going back and forth with Reindeer Auto to ultimately be told they would not be fixing the damages. My son is only 16 years old and this is his first car. He has only had his license a couple of months and now his car is damaged due to negligence on the part of the this company or the carrier they used to deliver the car. I wish I had checked the reviews before using Reindeer Auto because it seems to show a pattern of them never taking responsibility for the damages that happen to vehicles while in their care. I'm beyond disappointed in the way this was handled and strongly caution you from using this company to transport any vehicle! read more

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They are the very best! Just a smooth and easy pickup/delivery of 3 vehicles. Thank you!! read more

I recently shipped two cars from California to New Mexico with Reindeer Auto Relocation and had a great experience. I worked with Connie to organize everything and she was really helpful, responsive and easy to work with. The only road bump I ran into is that the cars got there faster than I had expected given that summer is peak moving season and I had to hustle to get to New Mexico in time! Would recommend. read more

Terrible company to do business with. They damaged my vehicle in transit by the negligence of their carrier who tried to force the column gear shift instead of pull forward on it. Caused several hundred dollars in damage and they refuse to fully reimburse me. Avoid this company at all costs if you care about your vehicle! read more

I had my vehicle shipped as part of a government Permanent Change of Station. Because of the nature of the PCS, shipping was done through a series of contractors. The vehicle left Los Angeles, CA and arrived in Hilo, HI. Within one week of arrival I had diagnosed a broken power-steering pump, broken harmonic balancer, broken transfer case bearing, water in the front and rear differential, and significant bearing damage in the rear axle. I had the car serviced 10 days prior to shipping, including and extensive drive train check. Everything was 100% operation and in good condition prior to shipping. I have letters from two mechanics in Hawaii attesting that the damage was most likely caused during shipping, either from standing water infiltrating into the axles and then a series of cascading problems as the drive train failed, or anecdotally someone doing some heavy four-wheeling and not knowing how to engage/disengage the system properly. Despite these letters and documentation they denied my insurance claim and said so sad, too bad. I am now at $4K in damages and incidentals. I have shipped this car to Hawaii twice before, both times out of pocket personally and directly through Pasha Hawaii ($900). Both times I had not had an incident. Under no circumstances would I ever use this company again, professionally or personally. I will do my most to impress on my federal employee colleagues the failure of this company in its responsibilities and suggest they ship their vehicle personally as an out of pocket expense. The best part of this is since this vehicle relocation was covered by work it is a taxable expense. Who knows how much they upcharge the government, so I get to pay for them to ship and break my vehicle. read more

Our car was damaged during transport and Reindeer refused to pay for the damage. The car tire cover was missing at the reception of the vehicle a Toyotta Rav4. The estimation submitted to Reindeer was $750 to fix the car, which Reindeer refused to pay us. They stated that the cover probably went off during the transport because of wind and it was our fault to not have it secured! Scandalous behavior, i strongly recommend against using this fraudulent service. read more

I've moved three vehicles over the years and this time I was extremely pleased. Picked up and delivered on the dates as outlined in our contract. Car was delivered in great condition, same as it was picked up. I had a great experience and one which will be everlasting! Not sure if this was the broker, driver, or transport company. Overall great experience. read more

Reindeer Logistics - Pick up - California - Vehicle Shipping Near Me - Carmel, Indiana

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I had my car shipped from Washington to Colorado. It went great! Our wonderful representative, Shawn Smith, coordinated everything seamlessly and stayed in regular contact with us during the entire process. We never wondered what was going as Shawn was always a step ahead. Thank you Shawn and Reindeer Auto for making a long distance move easier. read more