They tow for my several communities and do a wonderful job! They have a very professional crew.read more

Vehicle needed a jump and I had junior come out as my toe driver. The best tow service I've ever…read morehad he we patient and spent over 20 mins to get my car jump. I've had tow companies in the past that would have stop but Junior keep trying. Vehicle ended up starting. Junior is the best request him if you can

My car broke down in SoBro/Indianapolis - the wheel feel off - and I was able to pull over to a…read moreresidential street. After taking to my insurance company, and waiting an hour only to find out a tow was never sent - I was on hold pending a new service provider. A Wards truck passed and stopped to check in on me (thank you kind sir!) and that gave me the idea to call them directly for help. They were kind, quick, and incredibly courteous in quoting me time and price. Oz was my technician, and I could not recommend this company and that gentleman enough. He was helpful, focused, thoughtful, and included me in on everything he was doing to get my car safely into the truck and towed to the garage. Was it my favorite experience? NOPE. Was it better because of Oz, Wards Towing, and their staff? Yep, they are a silver lining to dealing with car trouble. THANK YOU!

Oz still the best tow guy this is the second time he's come out and got a vehicle for us…read more Amazing serviced outstanding personality and fast! Best tow company around for what they do. Cheap tow and he did not back down from a harder angle tow which was really appreciated! Will be calling every-time for our towing needs! Oz is still the best! Thank you so much Oz!

Highly recommend! Crystal was so friendly and helpful. She was able to fit me in their packed…read moreschedule. Jacob, my tow truck driver, arrived early and was also friendly and knowledgeable. If I need tow services, I'm calling them!

I sent an email request after 5pm. I received a. response the next morning. Very professional…read more Took care of what I needed. Sent text messages to keep me updated. Highly recommend using this company. Furthermore, I typically don't send emails from websites due to receiving no response. I am glad i took a chance again. It is clear that family businesses are the way to go as they understand how to treat people and provide great customer service.

Very prompt and professional. Communication was clear and the car was delivered safely with clear…read morephoto updates. Really appreciate the great service and highly recommend!

Service was great Sam communication with me was top notch and there wasn't any surprise cost add…read moreons, he show up when he said and was kind and courteous. Price was fair as well. If ever I need a tow or know anybody that does I will recommend them.

I can't say enough about this company. We were stranded in Indianapolis at 12:00 AM. I called this…read morecompany and from the start they were very helpful pleasant and professional. After progressive insurance failed to find a tow truck after two hours. This company got to us within 30 minutes of my call. The owner texted with me and kept in communication the whole time while the driver was on the way to get us. Very reassuring and very very committed to their work. I highly recommend this company for any towing needs that you may have if you want a professional, timely and caring group of employees. Thank you !!

The business responded immediately to my tow request and they were there in 20 minutes! (Great,…read morewhen compared to other towing businesses that can take hours to arrive). The price was fair. But most impressive of all was the patience and kindness of the towing guy, even in the extreme cold, who could see that I was stressed out and reassured me with his professionalism and friendliness.

I am a full-time traveler with a 25' travel trailer, and our truck engine decided it was done with…read moreour lifestyle as we came through Indy. Insurance dispatched Rescue Towing, though when they arrived, they only knew about the truck. They made calls with me and figured out a solution to get me off the highway and to a safe location. Team was friendly, professional, patient, and went above and beyond. Thank you so much!

You better be ready to go if these people are called because they are there so fast. It was…read moresleeting and New Year's Eve so we really thought it was going to be a long wait, especially since my boyfriend's last tow took three days (when he used somebody else). I have to do a shout out to progressive as well. It's my insurance company and they literally took care of everything from beginning to end and made sure I was safe. Also a shout out to the lady who let me park in front of her house until I figured out what to do. This RRT driver was so nice. We were not out there when he got there. We were scoping places to take it to which we eventually took it to Pike Collision, which is the best mechanic in town and how nice it was that big Harry let us pull the tow truck in there and leave my truck on a holiday weekend at night but this review is about the rescue from Rescue Towing and Recovery so back to that. So the tow truck company had said it would be like 115 minutes to 170 minutes before they got there so we left for a little bit to take care of stuff and when we got down the road it seemed like the guy was already there. He literally was there in seven minutes flat. But no problem he said just give us a verbal that we can do this and not be responsible for any damage and we could take it without the key. We then met him at Pike Collision Center and and signed all the paperwork. As you can tell from the pictures, it was a dark and stormy night, but really really cold. I'm sure they had a busy night and I'm so thankful for their dedication and hard work.

My insurance company set me up for a tow service with this company. I have to say great customer…read moreservice, great communication, the driver went out of his way to help me. I greatly recommend calling them for the services they offer. (I apologize, I can't remember the drivers name) THANK YOU!

A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!