Hands down the best plumbing company in the area. I have used them for many years. I own a…read moreproperty management company and they have always been professional, courteous and very knowledgeable. They have taken care of issues such as installing water heaters, toilet, clogs slab leaks and more. I highly recommend them. There integrity is above and beyond and I would not use any other plumber.

Duey's has taken care of a few kitchen clogs for us and also installed our water filtration and…read moresoftener system. The water system they installed for us, we ordered through great time spent in research, which they offered insight on the systems available and the best place to install it in the house .They have always given us realistic estimates and have been fair to us and have done good work. They rerouted some drain pipes in our kitchen in the beginning, which made a big difference. Then treated it like a "no big deal, glad they could help us" and they just charged us for the snaking. They are professional and trustworthy in our home. I am grateful they are neighbors and do such great work!

Unfortunately, I had to make an after hours service call. Can't wait in this Texas heat. Killeen…read moreHeating and Air had my AC back up and running the same evening. The tech arrived on site, had a good idea of the issue based on the information we exchanged over the phone, and got started very quickly after arriving. He had the part available, and got my unit fixed and was off to the next hot customer!

Called and left a voice mail recently. I also completed a request on their website. Very…read moredisappointed that I never received a response either way. I had my unit installed by them and was satisfied with the service, however, I guess I'm not a valued customer.

Thank you for coming out last week to fix my hot water heater. I now have flowing hot water & I…read morecouldn't be more happier. Special shot out to Lee for doing the work. I called on Wednesday, they tried to add me to the list for that day but ended up coming out on their next available day. Everything worked out as it was supposed to with great communication. I'll be calling for any future plumbing problems.

I would like to extend my sincere gratitude to Shack and Michael for their excellent customer…read moreservice. They have demonstrated their genuine care and dedication and respect to my husband and I (Navy Veteran). Their professionalism, patience, and willingness to assist us in making sure we had the right garbage disposal. They truly went above and beyond, and I want BSR Plumbing to know that Shack and Michael exemplify what exceptional customer service looks like. Their commitment to their work and professionalism is deeply appreciated and should be recognized. With heartfelt Thanks! The Dr. Jay & Angela Valdez

Cooper & Bright have done work at both mine and my Dad's house! From the moment they took my call I…read morereceived amazing customer service! They came out quickly, explained exactly what was needed, and had everything fixed in no time. I wouldn't use anyone else! Highly recommend!! Jennifer Hyslop

Great job, cost was minimal compared to others. Honest work and got the job done quickly. I did…read morehelp them (or myself) out a bit by removing the old water heater before they arrived. So, their job was easier and faster, Installed new water heater, and solder some new pipes on top. Time is money. They had a faster install and I had a smaller bill. will call again if needed.

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

I called around 4 PM on 8/1/2024 after finding out my AC had stopped working that morning. Madison…read morewas very friendly and professional. Dominike came right out at the time promised. He diagnosed the problem and promised that I would be the first appointment the next day only because the part store was closed. He was here bright and early, fixed the problem, price was fair. I will definitely use this company again!

I have used Kilpatrick Heating and Air for many years and have no complaints. I'm very satisfied…read morewith the service and repairs I've had performed by them over the years. Earlier this week we had a new outdoor system was installed. The system was only 12 years old and could have been repaired had we wanted to wait for parts. Obviously, this time of year, local suppliers are low or out of parts. We took this opportunity to upgrade our unit from 3.5 tons to 4 tons - totally our decision. As a matter of fact, I brought the subject up. (We have a four bedroom house.) I knew I would get an honest response. The new unit was installed and running the next day. Bottom line, there is rarely good news when it comes to heating and air conditioning! I'll close with this. I, for one, won't hesitate to post my of dissatisfaction with an organization but rarely take the opportunity to give praise. I took this opportunity to give praise. Admittedly, the thought of giving praise didn't enter my mind until I began reading some other posts here Thank you yelp, for permitting us to post the good along with the bad.

This is my go-to electrician in Killeen. They are very professional, showing up when they say they…read morewill and doing efficient work. I have asked them to do everything from pool electrics to troubleshooting yard lights that stopped working to replacing ceiling fans to installing a heavy-duty outlet for charging an electric vehicle. Every job has received the same high level of attention to detail. I especially appreciate that they have the same professional, respectful approach regardless of whether they are talking to my husband or myself. They never make me feel like I am asking stupid question, and they take the time to explain what is needed to fix a problem in layman's terms. Highly recommend this company!

WOW. What great service. Called around everyone was booked for the next two weeks. Called A & B…read moreand they came right over. Timer on pool wasn't working. It's working now. Thank you for the great job and the perfect price.

These guys are the worse their guys left a mess and beers and trash up in my attic . POS every time…read morethey come to my house they make a mess . And Randy your a POS also .

Just coming out of the latest Texas freeze, and our heating system worked flawlessly, in large part…read morebecause of the excellent maintenance performed by Lockey. They have never failed to take care of any issues, and since we've been using them, we haven't HAD any chronic issues. Greatly appreciated service, when the weather moves through the Texas extremes!