I highly recommend Max Power Rooter and Plumbing. I had a water heater issue, called George at…read moreabout 9am and he was at my house by 1100 to assess the problem. In less than 90 minutes he replaced my heating elements and thermostats. We had hot water again and there was much rejoicing! George was very friendly and personable. He talked me through what he was doing and let me know what I needed to do in the future to maintain my water heater properly. They have great pricing. George was awesome!

These guys are amazing!!! Honest, reliable; they will be my go to guys! Came within a day to do a…read morebackflow test and quite reasonable price.

On Aug 4 I contacted Mike @ his cell number that was given to me by my daughter who had him do some…read morework at her place of employment. Her and I have had several jobs done by Michael @ Patriot Plumbing in the past. I asked her for the number to Michael, thinking it was Michael @ Patriot Plumbing. In her phone directory she had Mike and Michael. The first one that came up was Mike. I needed cast iron drain replaced that had been previously replaced by the homes previous owner and bypassed with PVC outside of the wall. One of Mike's professed plumbers showed up with a rookie helper that knew virtually nothing about plumbing to do the job. The plumbing to be replaced was in the crawl space under the house. Neither plumber or helper ever wore shoe covers to walk in and out carrying tools and equipment to the crawl space to do the job. One of the things needed to do the job was PVC for the drain. Rather than measure and cut the PVC on the back patio where they had all of their equipment, the helper was told to take the 8/10 foot piece of drain PVC through the house to a hallway leading to the entrance to the crawl space, there to be cut as need with a saw, leaving the PVC dust on the floor. When the new PVC drain was finally re-routed inside the inside wall it was protruding 3/4 inch outside the wall studs, which he estimated to be only 1/4 inch at the time that would not interfere with the sheetrock. The reason it stuck out was that the angled fittings were not aligned before they were glued. I told him that was OK at the time so I could get him and his helper out of the house and I could fix that mess. He said he leak-checked it but he never turned the water back on until he was headed to the unmarked truck when he said he would turn the water back on. I replaced the sheetrock by placing 3/4 inch furring strips on all the studs on that wall. After the wall was finished we moved the washer and dryer back into the utility room to hook them up only then did we discover that the washer access panel for the water and drain hose were not installed properly in that they did not cut out the plug for the drain hose to fit into the drain. We managed to cut out the hole that was supposed to be done before installation according to installation instructions for that cheap access panel. When the cost of $1970.00 was above my daily limit for my debit card I called Mike and told him I could not pay with my debit card, I would have to wright a check. He said he was on the road and would meet me at the DQ and asked me what vehicle I would be driving. I wrote the check for $2000.00 even cause I am 83 years old and don't want to figure out how to get that many words on the amount line. I made the check to the plumbing company that I thought I was dealing with because of the wrong phone number I was given up front and both were run by Mike and Michael. When I arrived at the DQ a man walked up to the truck and said hi. I said who are you, I don't know you. He said he was Mike from the plumbing company. I had made out the check to the plumber I thought I was dealing with and he said that was not his company. I told him I would make out another check and he said to leave the pay to part of the check blank. I am still waiting for my bank statement to see who it was payed to. After that day my e-mail started receiving requests for payment from My Plumbing Company a project of All My Services a Private Membership/Ministry Association for Invoice#001135 for $1970.00 that was considered a donation. It is now 17 days after that check was written and I called Mike back and asked about the e-mails and he said something to the effect of he forgot to mark that paid. Dealing with this outfit has been a nightmare that I am just glad to put behind me. Do not recommend ever using this plumbing company or what ever it is to do anything.

Mike showed up early, assessed the situation and left a very capable plumber to effect the repairs…read more they were timely, professional and did the job quickly. I would recommend them to anyone in the Killeen area.

Oh my goodness, needed a plumber to come look at my water heater. Was willing to come today since…read moreit's been so cold. Came and replaced the heating element. Also looked at my ice bin and is ordering a new one. Took the time to listen to my concerns about needing a new shower head. I'm truly blessed that I found George. Very professional, honest and reasonable. Will tell my friends about Max plumbing.

I will never call anyone else. They are fantastic and work efficiently. They also do the work at…read morea reasonable price. By the way, I have used them several times and shared the info with my friends who also feel the same after using Max's

Once again Patriot Plumbing proves there are still dependable services out there! Thank you for…read morealways being someone we can count on! The whole team is always polite, friendly and professional. Duncan saved the day this time.

Felix came over to check 2 toilets that have cracks .. I suggested epoxy to cover cracks inside of…read moretoilet bowls and let one toilet dry with epoxy while I can use other toilet.. wait for few days then use epoxy in other toilet.. He didn't listen to me .. first toilet has poop stain.. I called and they said they are too busy .. He told me to call other plumber.. I have to pay more for mistake Felix made .. that is not right .. He said I should have two toilets to replace , not use epoxy.. First toilet bowl was messy with epoxy and let it dry one hour .. after I used bathroom , poop stained with epoxy.. Also I do not understand why Felix replaced valves that are too small .. I think $675.00 is too high for one mistake Felix made .. I am not happy with their service ..

Very professional and informative! He also is reasonably priced and explains everything he needs to…read moredo to get the job done. This will be my go to company for any plumbing needs! Thanks

From the owner: Handling all of your residential or plumbing issues with efficiency and confidence is what we love…read moredoing at Morgan Creek Plumbing. We are your go-to plumber in Killeen, TX, which you can turn to for quick, efficient plumbing work, large or small. Whether you need repairs to your commercial plumbing components or want to install a sprinkler system in your yard, we have you covered. We have a licensed Master Plumber on staff with more than 20 years of experience to serve your many needs. You can rest assured that we give extreme attention to detail and go above and beyond to exceed your expectations. Contact us today and watch all of your plumbing issues go down the drain.

My clean out pipe was clogged and I thought my cap disappeared. Joseph was very knowledgeable and…read morehelpful throughout the process and took him less than an hour to assess the issue, offer a solution, and fix the issue. He even had to go and get another part because the pipe itself was broken and he had to repair it and put on a new cap because the cap was broken and logged into the clean out pipe. Absolutely would recommend again. Thank you for your quick and attentive work.

We had a busted toilet and in need of a quick repair - within 2 days we had a brand new toilet in…read moreperfect working order! They were professional, efficient, and very knowledgeable. Their technicians were great to work with and gave us quality information. We will definitely be saving their contact for future plumbing needs.

I have one star only because it won't allow you to put zero or I would…read more These people are horrible and money hungry. They will evict you if you are even 4 days late with rent. My grandmother rented from them for almost 4 years now. Was always on time, and then when she started having financial problems, and was a little bit late they put in for an eviction. At court they claimed to only need communication, but I quickly found out the only reason they said that is because I had the money in my hand THAT DAY. they refused to allow us to catch up due to fees and court cost being tacked onto everything. And after being a day late they filed ANOTHER eviction even WITH communicating that they would have the money just a few days later. And by late, I don't mean an entire month behind..I mean THIS CURRENT MONTH! literally 4 days into this month and they file for eviction. Never have I ever dealt with people THIS cold. When I attempted to communicate and explain the issue I was basically called a liar and given an attitude by the lady in the office. Very very unprofessional. Do not rent from them! I will be reporting them to the BBB. they will also post a 3 day vacate notice STILL. Which is actually illegal to do so now. They CAN'T MAKE YOU VACATE! know you're rights as a tenant so people like this don't run all over you. The McDowells should be ashamed of themselves and how they are running things, honestly. When your treatment of your tenants causes you to lose your business, maybe then you'll learn.

Veteran's Beware of These Fast Talkers and Money Snatchers! GO ELSEWHERE!…read moreONE star for getting the hot water tank installed and hooked up. ZERO stars for overcharging on labor and willfully misleading and withholding information to take advantage of the consumer. *30 December 2019 called McDowells because my water heater was leaking from the bottom. I recently had the tank serviced by them in August 2019. The office clerk stated that she would send a tech out to check and assure I needed a new hot water heater. (She never disclosed it would cost me an entire hour labor charge of $70 to have the tech stop by for 15 minutes to look at the tank). I knew the tank needed to be replaced due to researching the issue on the web myself. She insisted on sending a tech out without the service fee disclosure. *I requested an estimate for the tank and labor from the office clerk, she stated about $800 range for the tank and labor of 3 hours. She stated it "usually" takes 3 hrs. I agreed to the install. *2 January 2020 tech arrives (Dean) at 0755 hrs to my home. Dean is an OLDER man very professional. The reason I am stating OLDER... I am not discriminating against "ageism" my reason is McDowell's charged me and then OVERCHARGED me for labor because Dean could not physically lift the hot water heater by himself. *The company sent out another worker (Donald) that was certified in HVAC not plumbing to assist Dean in lifting the old unit out and placing the new unit in. *Dean informed me that another guy was coming to help him lift the tank, however Dean or the office manager never disclosed that I would be charged LABOR FEES of $30 per hour for the second guy to help Dean lift/work because he is older and not capable of lifting the units himself. Why not send someone out that can do EVERYTHING lift and install? .... Totally greedy for McDowell's to charge for two techs. Fee never disclosed. *Dean arrived at 0755 hrs, he completed the job at 1054 hrs. Total of 3 hrs labor $70X3=$280. Plus 15 mins for the service call on 30 Dec rounded up to 1 hr = $70. *I never should've been charged for the second guy. I was charged $70 for the second tech Donald the HVAC guy. (The office clerk said you were overcharged for the second guy his rate should have been $30 per hr not $70. *GRAND TOTAL OF 5 1/4 hrs of LABOR $367.50 This is greediness, dishonesty, willfully misleading and evidently clear that I was violated and overcharged! I called the company to voice my issues. The clerk wanted to rush me off the phone, over talk me and refund me $26.25. My goal is to report this company to the Texas Department of Licensing and Regulating Commission, the Better Business Bureau, and the commission that overseas Military and Veteran's Affairs's in order to band McDowell's from working with the military veteran's/families within the community. The IRONY in this is I tipped Dean $20 and Donald $20 each for just being professional. Not knowing I was overcharged and hung out to dry. VETERAN's go to Home Depot and purchase the item yourself and receive your 10% military discount. Utilize their service to deliver the item and use their license company or select your own NOT McDowell to install your item. Less expensive and better service. No rude or greedy people to take advantage of you. A FINAL word to McDowell's... LOYALTY and CUSTOMERS gave you longevity here in Killeen/HH. GREED is TEMPORARY and COWARDICE nothing to be proud of KARMA has broken MANY greedy people! Respectfully written by a family of Retired Military, DAV, Civil Servants.

Cooper & Bright have done work at both mine and my Dad's house! From the moment they took my call I…read morereceived amazing customer service! They came out quickly, explained exactly what was needed, and had everything fixed in no time. I wouldn't use anyone else! Highly recommend!! Jennifer Hyslop

Great job, cost was minimal compared to others. Honest work and got the job done quickly. I did…read morehelp them (or myself) out a bit by removing the old water heater before they arrived. So, their job was easier and faster, Installed new water heater, and solder some new pipes on top. Time is money. They had a faster install and I had a smaller bill. will call again if needed.