Two days in a roll, the coffe tastes like shit!!! Toss it away again Not long ago happened the same thing, what the hell's wrong with this restaurant lately!!!!! read more

McDonald's - Fast Food Near Me - Yucaipa, California

Ordered a Sundae for $4, was expecting the Sundae to be the original size it has always been with a justifiable amount of the ice cream inside the cup.... The cup was the size of a kids soda cup, the portion being smaller than the top of the cup and the best part is the white lady manager who seems to be mute for some odd reason giving her best customer service *sarcasm* read more

McDonald's - $4 Hot Fudge Sundae - Fast Food Near Me - Yucaipa, California

If I could give zero stars, I would. My experience with their manager, Michelle, was the worst customer I have ever had on March 13th, 2026. Not only did all 6 employees ignore the lobby customers, when I attempted to get the attention of someone, I got smirks and attitude. There was an older lady waiting longer than us looking confused and wanting someone to help her place her order. One girl did stop by, not to take our order, but to insist we use the kiosk. And there stood Michelle. Knowing people were waiting. She yelled over her shoulder that they were busy and we'd have to wait as the drive thru was clearly more important than the people who took the time to walk in for dinner. I asked to speak to the manager. Low and behold, the same rude employee, that didnt give anyone in the lobby the time of day, barged over to the front counter. She has no interpersonal skills to speak of and a chip on her shoulder the size of the golden arch. I asked her name, she spat it at me, then turned around and went to the back again. Continuing to ignore everyone standing in the lobby. If this is the type of employees they hire, they can keep their food and crappy service. In & Out was more than happy to serve us dinner with a smile. I will forward this review to their corporate office. She should be fired. What a horrible experience. read more

So... I chose to do a social experiment. Vons is in the same shopping center as MC Donald's. I live roughly 5-7 minutes give or take from that shopping center. I told my son to go to Vons and I'd go to MC D's to see who will have the burgers on the table first. Both parked. We exited on the count of 3. Both went into the establishments with the same goals, burgers at kitchen table. It took a significant amount of time to order my food. I ordered a few Mc Doubles w/ no onions. Meanwhile... My son goes to the freezers where the meat patties are and picks up some 1/4 pound patties and buns. Waits in the checkout. I wait for my food. My son, already in the driveway. I checked in on my son 7 minutes later, he has just laid the first patty down. I am now rounding the 15 minute mark, sons got 2 down. 25 minutes later, (40 minute adventure), I am headed home. (To put it into retrospect, it takes 38-45 minutes from Yucaipa to Chino/Pomona/Ontario) Needless to say he had won. Moral of the story... it's faster, and cheaper, to go into the store buy it and cook, than it is to get THIS MC D's "fast" food. read more

Sorry to say. I really used to love their fish sandwiches--but- the last 2 times..the tasted Like they had been sitting on the shelf waiting for someone to buy them. Perhaps I will try another McDonald's sometime ( this was yucaipa mcdonalds) read more

If I could leave 0 stars then I would. This location is incredibly slow. The workers are really friendly, and I feel bad for them. That aside, it's always 20+ minutes for a simple order. I've been here a few times, and honestly today will be my last time here. I would save my time and go to another location. I don't know if they need to hire more people, or what's going on but it's TERRIBLE. read more

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No one at the Front Counter, we all waited and waited and waited.After Waiting all that time she said to use the Kiosk?Really ?? She said I'm the Only one up here.This District Manager has his Head in the Sand.Need's to be in this Store Every Day to Fix this!.By the Reviews he really should be Fired read more

There is no customer service, and when a worker does show up, they are rude and impatient

if i could put less stars i would. I went throughout the drive thru today as im picking up my food at the window, I ask the lady " Haley " which was rude from the beginning! for a cup of whip cream for my doggie that was in my car with me and she replies with No! she was very rude and unprofessional even for working at mcdonald's. Will never be returning. read more

I ordered a meal and was told to wait in their parking spot. I waited for over 20 minutes out the wrong order and then when they finally brought out my order after close to 25-30 minutes, they didn't bring out the whole order after I went to complain. They only gave me the food that would complete the order and didn't try to make up for wasting my time after seeing several customers come in and out while I was stuck waiting. read more

Could Not Believe how Claan and the Service at this Mcds! Lady helped me at the Kiosk, Delivered my Food, Asked me Repeatedly if Everything was Okay, Picked up my Tray! Very Nice! read more

Service is unbelievably terrible, waited in line for over 20 minutes for them to take my order. Ordering from the screen myself doesnt work , lady kept walking by saying " she would be with me when she can " so I guess im not a customer? Was awfully wouldn't recommend anyone go there and also that the staff get proper training if they are having g trouble handling the job they get zero stars if I could put that read more

They will look you dead in the eyes and walk away from you when you are waiting at the front counter. They will leave your food sitting behind the counter while you are waiting and ignore you. read more

Every table in the play place area was filthy. There were spilled liquids on the floor in multiple places. The trash bins are completely filled and over flowing with garbage. Food Trash was on the floor underneath multiple tables. This place continues to be is the worst McDonald's ever. read more

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I went inside to pick up my order and waited at the counter for 20 minutes and no one interacted with me to pick up my order. I couldn't even pick up my order. read more

All I ordered is one double cheeseburger to go. The burger patties were room temperature. Cold unmelted cheese. Pickles and lettuce were all haphazardly thrown together. Yes, I added lettuce. For 30¢ additional I got about 4 slivers. I realize it's McDonald's, but come on people. That's what you get now for a 4 dollar double cheeseburger. :( read more

The service is extremely slow! It took over 30 min to get my food. The kiosk is useless. Don't come to this location.

This location is always hit or miss for food quality and they're consistently slow, but today's experience was so bad that I couldn't keep quiet. The staff were VERY rude, charged me for an upgrade that I didn't order, violated HIPPA by volunteering their employee's medical information to excuse the poor behavior (behavior from a person that they said they've received complaints about before), and in addition to the upcharge, they didn't even have the product they upcharged me for. At the end of the ordeal, I was so upset at how I'd been treated that I was shaking. 0/10 read more

Hailey. Improve your business by putting her in the back of the kitchen and not up front where the customers are expecting decent CUSTOMER SERVICE. She has a bad attitude. My family and I were missing a breakfast platter from our order. When I went inside to let them know, she said she packed the order herself and it was inside the bag. I told her she could check my car herself, the platter was NOT in the bag. She did not want to believe that she forgot something from my order. Even going to the cooks in the back and telling them "supposedly" the customer didn't get the platter they ordered. Another customer asked her where they can order and she said "I don't know I don't work weekends here". So she's completely clueless Saturdays/Sundays, got it read more

Mc. Donald's has never been my favorite, their food is quite...well...it's alright. The service is medium. Sometimes the person taking your order is very rude and I don't like that. But! The ambiance is very nice and I do love it. Another but...the play places always smell like feet...could you have like air fresheners or something? I mean, it's overwhelmingly intoxicating. And parents hate how the kids smell like feet once they leave the play place. I do know how hard people work there so I do have respect. And their milkshakes....Ah...such perfection! But above all...it's alright. read more

Well, flies and bees inside, ants in our ice tea and somehow no cheese on the Big Mac my son ordered. All for 47.00. We will stick with Canes or In and Out. read more

This place makes me want to curse!! It took over 10 minutes to even take my order. They are under staffed. The play place smells like feet. I always get so angry coming to this McDonald's. read more

Management here should be ashamed. There was such a huge push to cut costs with your employees with no one to man the registers. The nice girl behind the counter was on the verge of tears and that is beyond disgraceful considering what is being asked for the service. More than four orders were botched while I waited for a single item and that is unacceptable. read more

I have been in the drive through line for 40mins and still waiting. Can't get worse than this. I cant get out i cant go forward just stuck.

I put my order in for a Happy meal with a croc toy but once I received it. The Crocs toy wasn't in the bag. I was going to give it to my granddaughter. She and I were very disappointed! read more

Dined in. I ordered 2 Happy Meals got my food quickly. Happy Meals Extremely COLD !!!! I am not one to complain but Extremely disappointed. Yucaipa McDonalds. 5/29 1:30pm read more

I know I shouldn't set my standards high since this is fast food, but holy cow this place serves terrible food! Patties are always old tasting or burned Buns are always coated in oil Sloppy Burgers and old chicken sandwiches look as though someone punched them before going into the bag Staff is cool overall just wish they tried to make some decent food Coke is good though read more

Every time I come there is always a big portion of the order missing or wrong! The blonde manager is super rude and doesn't care if you were just through the drive-thru, she will refuse to give you missing items. It's extremely overpriced and the employees are clearly over worked. This place needs new management and to review orders before giving them out. I don't want to wait 40 minutes, drive home, and have to turnaround to get the order fixed. read more

Part 2 of review. Ordered fish sandwich, paid fir fish sandwich. Got home opened up my 2 containers, one had chicken big Mac sandwich and the other was a big Mac sandwich. No fish in site!! But what do you expect from kids that make $20 dollars an hour!! Won't go back. I'll drive to calimesa or beaumont before I go here again!!! read more

Food was fast and quick, i understand theyre always busy so this shows that they can have really good service. Tables and floors were also clean and the workers were nice. read more

McDonald's - All of the food was fresh and amazing. - Fast Food Near Me - Yucaipa, California

Haley is the best!!!! Best customer service experience hands down! She needs to be a manager.

Pretty bad location when it comes to being fast, drive through 80% of the time can take up to 30 minutes to get food, very terrible either time management or management in general I'm not sure what's going on, even if you were to go in no one really works the register you kinda just have to wait like 5-10 minutes to find someone wanting to do it, food is always fresh sadly just isn't worth the time it takes to receive it, I really hope this is a staffing issue because it really shouldn't take this long ever for any other reason read more

So I door dashed from this McDonald's. And my food was COLD! The QPC was room temp. While my fries were cold, also my drink didn't come with a straw. I get that they wanna close up shop fast or whatever but for the love of god do it correctly and don't serve us cold food. read more

$7.53 for 10 nuggets and absolutely the slowest service I've ever seen. Slow drive thru , kiosks don't work inside, and no one at register to order for 5 minutes. The worst. read more

To whom concern, this is the worse McDonalds location, and my suggestion as costumer you should change the whole personal,they are like hens just talking,laughing and they don't pay attention of what costumer is asking for,then you receive a total different order and all food is over reheated,hash potato are like a piece of cartoon,bad bad you are loosing money because they have to give you the right order again,you loosing costumers and as i see this location very soon will be close out just because bosses are not cheking theirs bussiness read more

McDonald's - Fast Food Near Me - Yucaipa, California

, I went thru the drive thru of the Yucaipa, CA location on September 09,2023, when I asked for extra pickles for my pregnant daughter that was craving extra Pickles. I expressed to the employees that I would pay extra for the pickles, that wasn't an issue. They seemed to understand the order when we were in the drive thru, the lady taking our order told me there would be no extra charge. Unexpectedly when I arrived home to show my pregnant daughter her "extra" pickles, we came across a 3/4 eaten burger in the box that the drive thru employee claimed was our "extra pickles". read more

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Every single time I order food at this McDonalds the delivery of my food order takes 3 to 4 times as long as any other McDonalds. Having worked in customer service for years, I also find it appalling that there is not an employee smiling and greeting customers when entering the establishment. I get better quality and efficient service at 7-11. I will tell everyone I know about this McDonalds and to make sure to avoid it. There are plenty of other food options in the area. read more

McDonald's - This is the McDonalds. - Fast Food Near Me - Yucaipa, California

I guess I'm a glutton for punishment‍. We have a lot of work going on today at the house, grandkids are over, and we needed a quick lunch. Sent my boys to grab some Mc'y D's. WTF was I thinking?! Also, we all wanted that Hi-C Orange Lavaburst we had been told is back in their new commercial, so I had one of my boys actually call and ask if it was being served at this location. They said that it was and my boys took off to go grab us some pigeon food. Within 10 minutes of that call, sitting in the drive thru, they were told that they had run out of Hi-C Orange! The order: (2) Spicy chicken sandwich combos with cokes (1) 40 piece McNugget (3) McDoubles (1) Large fries (2) Large Cokes Ordered all the cokes with no ice. After being served the food, my son pulled ahead in the drive thru without checking the bags! Yup...screwed the order up. Instead of (2) spicy chicken sandwiches, they had (2) Quarter Pounders in the bag. Had to park and go the door, which was locked, and no one would come assist them immediately as they should have. Curious...WTF isn't McDonald's open for dine in yet anyways? Quality: Nuggets - tasted as if they were halfway cooked early this morning and left under the heat lamp for entire first half of day. I don't know if that was the case. They were chewy and rubbery, no crunch on the skin. See pic below showing what happened when I took a bite. We did not let the grandkids eat theirs. Fricking disgusting! Fries - just like the nuggets. Cold, stale, chewy. Tasted as if they had been sitting out for a couple days. Not even salted! McDoubles - not too bad, not too great. I don't understand the rationing on toppings. Looked like the ketchup & mustard were applied with a damn eye dropper. Two of burgers didn't even have pickles on them! Cheese was not melted and they were pretty dry. Chicken sandwiches - I didn't hear any complaints from my wife and son about their sandwiches. They are the only ones who actually got to eat. The only positive I heard about them was that "they would make a turd!" Coke - One thing I've always given McDonalds credit for is having good Coke. Carbonation water/syrup mix is usually on point and very carbonated. Today, it was like drinking bath water mixed with coke syrup. FLAT! I get it. McDonalds is McDonalds. We all know by now not to expect much from them by now, but at the very least, they could serve the food fresh and made to order. It makes a huge difference. Honestly, I wish this location would just go away. I haven't had a good experience here since they opened it. That's a long time. If you live in Yucaipa, I advise the trip to the Calimesa location over this one. Side note: At this time and point in my review, my oldest son just vomited what little he ate and has gathered everything back in the bags to go back to location, give them their food back, and get his $ back (if possible). 9/4/21 1:30 pm read more

McDonald's - No pickles! A drop (literally) of ketchup & mustard! - Fast Food Near Me - Yucaipa, California

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Absolute garbage. Cheeseburger was burnt, dry and the bun was stale. Iced tea had literally no ice. Although the girl at the first window told me my receipt would be at the second window, I didn't receive it so I cant complete the survey to let them know of my disappointment. All around garbage. read more

McDonald's - Worst I've ever had. - Fast Food Near Me - Yucaipa, California

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Took 45 minutes to finally get the food after ordering. No staff at the counter to help. Either they are understaffed or the staff working aren't qualified. read more