I just went by here today ordered the sausage egg and cheese Mcgriddle meal there were actually french fries in the bottom of the bag along with my hashbrowns and when I got home then Mcgriddle only have the sausage there was no egg and cheese so pissed right now almost 8 dollars and I had french fries in the bag stale old ones and nothing but a sausage patty on the Mcgriddle sandwich I tried calling twice and they don't answer the phone it just goes to a beep read more

Our fries had hairs all over it so disgusting not the first time something gross happens here restaurant is always filled with bugs and flys read more

McDonald's - Hair in fry - Fast Food Near Me - Windsor, California

Terrible customer service. I ordered a mcchicken in the drive through, the lady on the speaker was very friendly. She asked if my order was correct on the screen (1 mcchicken, that I wanted cheese added on, and a medium fry). There was not a extra charge for the cheese, so thought "no big deal if there's no cheese." I paid, the woman was friendly and said bye with a "have a nice day." The man who was basically hanging my food bag out the window, didn't even make eye contact with me, and had to reply when I said "thank you." I drove off and noticed they had given me a mcdouble. (I do not eat cow or pig). So I went inside, and told a nice woman behind the counter my oder was wrong. That's when the man glared at me, told me I ordered a mcdouble and that I was wrong. I explained that I do not eat meat, and double checked the screen after ordering. He said, "you added cheese? To chicken?" I said if he couldn't give me cheese that's fine, I just couldn't eat the burger. He threw down a mc chicken to the poor woman in the middle of all of this, and walked to the back. Maybe he had to go cry because he obviously hates his job. That man needs a attitude adjustment. I won't be going back. read more

Giving this place 1 star is an understatement . It's was disgusting. Food and spilt drinks everywhere. It smelt of pee in the dining room area. Never coming here again. I don't even wanna know what the bathrooms looked like. Came here so my son could play in the play place, not even worth it. To top off the horrible appearance my french fries were partially frozen and my chicken nuggets were near burnt. read more

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Horrid experience. I thought to myself, 1.5 stars for McDonald's? How bad can it be? I've never had THAT bad of an experience at Mcedees. This place is terrible. First off... Drive through line was ridiculous. It's the only place open at 11:56pm around here. Then, we pull up the menu. Where's the rest of it? No grilled chicken sandwich option? Okay... Buttermilk chicken it is... First window, "$18.something" that's all he says. I hand him a card. He rings it. "Next window". 2nd window, we roll up and the car in front of us doesn't get any bags from the employee but rather the driver slips him a baggie in a handshake. Really!? We roll up to the window. The guy is staring at us with a blank look. Uhh... can I have my food? He turns and hands me the 2 drinks that we found to be completely flat as we drove off. Then hands me the bag. Opened up the bag... well, at least everything's there. Fry's... super cold. Not even luke warm. Just cold. Then the buttermilk chicken sandwich wasn't warm either and the chicken looked almost raw! What the... How is this possible!!?? This is McDonalds?? This is the absolute worst!! Unbelievable! read more

Worst Mickey D's I have ever eaten at. 10+ years ago was a great place. 5 years ago barley ok. Today I went in for breakfast. The place was filthy, my feet stuck to the floor, trash every where, soda machines were sticky with syrup. The gal that was running the register could barley speak English, could not understand english at all. And as always they were VERY SHORT STAFFED!! read more

Abominable, service is deplorable!...Judging from previous reviews I am not the first to go in expecting underwhelming, and leave utterly frustrated and perplexed. I know - it's McDonald's, should go in with low expectations. The first thing the young male server tells me is "you better be patient, the kitchen is slow tonight." After waiting for 23 minutes my order shows up on the counter without a word from the disinterested young female server, the nonverbal implication is take your food and go away - but my fries are missing. When I tell her, she looks up at the monitor several times and asks for my receipt (first time in my collective McDonald's experience that an order item has come into question, perhaps she thinks I have entitled myself to free fries after waiting so long for 2 Happy Meals, and a coffee (and a missing large fries) - typically a McDonald's employee could care less but this server is on a mission. After receiving my dubious fries order unceremoniously, a fuse has finally tripped, and I share with the server know how disappointed I am, (I know, it's McDonald's) the delay, the callousness, and my very credibility called into question. My feeling matter don't they? Before she can respond, a smug baby-faced fellow customer, 13 maybe, with limp asymmetrical hair and an insufficient attempt at grungy-skateboard-rat-kind-of-look, takes it upon himself to intervene, due no doubt to his keen ability to survey a scene and ascertain victim from perpetrator. Already elevated by Miss-I-could-care-for-less I have now been confronted by a righteous 10 year old post-millennial gen YZ do-gooder who irresistibly moth-like is drawn to defend the offender (clearly a future Trump voter)..."hey, chill out" or something to that effect, he says, with the predictable incendiary result ala "I am not angry, why are you calling me angry, I wasn't angry until you told me I am angry." At this point seizing the opportunity to diffuse the situation the manager yells "Call the police!," clearly intuiting that my missing fries did not merit complaint, which justified the "he's just a kid she kept saying" championing "Miss-who-gives-a-rip." Others joined in, my initial concerns regarding good service were trampled upon, how dare you complain they said, where do you think you are? What topped it off after the Sheriff interviewed everyone, and ascertained that it was a big waste of his time, was when the server yelled "thank you!" out the door to her young defender, the Defender of Mediocrity, bless you for standing up for my self-absorbed how dare you complain customer sucks but I am young and know better attitude. Just chill out man! read more

Check your orders before leaving drive thru. Don't typically complain, but twice in one week, I received the wrong order and didn't realize it until I reached my destination. read more

I almost never get the food I order and when I do come back to get my order corrected, I've had the manager argue with me. Not to mention, I am about as open minded and diverse as they come, but they hire people who literally speak no English, not even basic English so I cannot relay what I need from them. I am very equal opportunity, but this is problematic. They really need to step up their service. I avoid the place as much as I can. read more

This McDonalds needs to be taken over by Corporate. They have insufficient staff, dirty facility, shortages of supplies including napkins, ketcup, lids etc. Complained to McDonalds Corporate and they got yelp to delete my negative post. So I question Yelp and Mc Donald's corporation ability to investigate more closely. There were so many employees obviously pissed off about having to be overworked, long lines and drive thru traffic problems. Plus health department should do another immediate inspection of this dirty restaurant. I'll never go back. Owner obviously is more concerned of profit versus operations, serve to his clients and possibly health hazard. When I was last in there it was a mess and dirty. read more

I can forgive many things from a fast food joint. However I have no tolerance for my coffee having napkins in in it. Wake up McDonald's lot of choices in Windsor read more

Wow! it is such a joy to see the wonderful hanging wall decor (hanging fly traps covered in dead insects) above me as I eat this sub-par meal. You've done it again Ana! read more

Ok, we use to come here about once every month or so. It has been a while but we stopped by today on the way to bowling and it was like a completely different place. The tables were not cleaned off and so I went to get napkins to do it myself, there were no napkins out, I had to get them from the front desk. There were little bugs flying around probably as a result of not keeping the tables clean. We ordered 2 #1 Big Mac meals and got 4 cheeseburgers, which we took back. The fries (really the reason for going to Mcdonalds were mediocre at best. The drink machine was out of several of the flavors. We may give them another shot in a year or so but for now, we will probably go to Subway. read more

Yes, I'm really going to do a Yelp on McDonald's . Every now and then I like to get my kids a McDonald's snack after school or I don't want to cook. Prices are good and it does the job. But the windsor McDonald's needs help. There is never enough employees. Last week the drive thru was very long so I went inside. I waited 40 minutes from the time I got into line until I got my food. I normally would of said forget it but my husband and I had a date night planned. The lady at the cash register had to walk away for minutes at a time to bag food for the the customers that had already ordered . So she was taking order, bagging orders and getting drinks and helping customers that walked up because they didn't get everything or needed sauce. All this as the line continued to grow. This is not the first time that I have witnessed this. The employees have been nice but the management needs to get some help in there and fast ! read more

I was pleasantly surprised by how perfectly prepared my order was at this location. The Double Quarter Pounder meal was a particular delight with how fresh the burger tasted. The drive-thru staff were polite as well. It was good enough to compel me to download this app to tell someone about it. Thank you. read more

Food was hot and tasted good. But dining room was disgusting. Where beautiful from the out side but once you walk in you wanna walk out. The nats are chasing you out. read more

Customer service and speed has gone downhill ever since Toby left. The drive-thru is a hit and miss, as I've gone during rush hour and had the food in my hands within 5 minutes, and I've gone with almost no one else in line and waited 15+ minutes for my meal. read more

One of the worst Mc Donald's to go to. They are so unorganized, drive thru takes 30 - 45 minutes even with less than 10 cars. And they either don't get it right, or ask you to park so you wait another 10 minutes. And of course, they are rude to make it even more pleasant. read more

I would NEVER recommend this McDonald's. The behavior that one employee continually exhibits is disgusting and disrespectful. I have no idea how she is still employed by McDonald's. On countless occasions while she is working the system is "down" but other cars in front or behind in the drive through are able to order. She is always unpleasant and rude and refuses to give her name. If you read other reviews it sounds like she has the same attitude towards other customers. This employee needs to be terminated immediately as her behavior is unacceptable and discriminatory. I would give 0 stars if I could. I would give zero stars if possible. She refuses service every time I have gone through the drive thru... which makes me believe she just doesn't want to serve people in the drive thru. She is described as a Hispanic female adult, in her 30's, black hair and brown eyes, and is around 5'6". read more

I had an online order and it was with a cookie I had already waited 10 minutes in line and they wanted me to drive around and wait another 10 minutes for a four minute cookie so I just waited and they were upset because I wouldn't get out of line and get back in line the The employee was very rude and didn't even acknowledge me after I said thank you just ended my my food and walked away rude they need better management If you give a one star review it goes to hidden read more

Extremely slow service! Dining hall is always a mess. Wrong food made of several occasions. Management needs to crack the whip!

Should have known better, but I needed a quick something. Just childish people working here, but I am assuming most of them are in high school if not early 20s. Really on reserve MCD for late night cravings of shit food, but then again you might as well go to jack int he box or some other fast food chain. read more

Terrible, workers are extremely rude and very slow, and I'm guessing who is the manager was very impatient and got mad when a woman asked if a doordash order was ready read more

I wanted one of their salads but no salads available. I then got a fush sandwich and a new %100 beef hamburger for my husband. The hamburger didnt even have lettuce. All this for $11.75. No. Never again! read more

I had zero energy, not enough sleep. My 7yr old daughter and her friend were jumping up and down screaming 'can we go to McDonalds?' so I said yes. Last time I was in one was eight years ago in Kiev, just for the hell of it. The girls were obviously going to have happy meals, I think that's the best thing MickyD's has. Now with apple slices in a sealed plastic bag. Like an in-flight meal. Drive through worked great today, the less work the better. We ordered the two happy meals and a Big Mac for me. I remember liking them as a kid during long road trips. At the second window, we received the two happy meals and they dismissed us. I didn't budge, because I still wanted the BigMac I paid for. By the time that came, my daughter's friend was disappointed with her toy, because she already has that one. She says that she's been to McDonald's one hundred times. Thank God they could switch out the goose toy for the puss toy. I drove home, and opened the BigMac. I approached it with caution. (food poisoning from McDonalds twice in the distant past {and not in Kiev}) The bag it came in said that the BigMac is all about the sauce. I was about to taste a product, not a burger, and keep an open mind, after all, people buy millions of these things, right? The product was very sauce forward. In fact, that's all I tasted. The body was unmistakable McDonalds bun and with a lettuce finish. Hint of pickle. I had to look where I bit from to see if there was meat. Yes. There was a grey strata approximately 3mm thick at the first and second inter-bun levels. One had American cheese on it. I completely forgot about that. I don't think I tasted it. As I threw it out in the kitchen trash, I noticed the leftovers I had forgotten in the microwave. Salvation. Hey, the girls were really happy. read more

McDonald's - Fast Food Near Me - Windsor, California

Just saying it's the second time this week I've tried to get frappes before 10 a.m. I think during breakfast time that shouldn't be a problem and they should be making those. Their excuse was they were cleaning it. read more

Horrible customer service. Each time we come, they are out of something and don't put a sign up to let customers know they don't have the item. It takes forever to get your food. I waited 10 minutes at the window to get my food! read more

The one star is for the mistake in my order. They did not give me my 5 burgers /extra ketchup. I have also tried calling in... but they would not pick up nor will it take me to a voice message. Horrible service! read more

Not sure if a manager was on duty today? The place was filthy, drink area completely dirty, sticky, needed attention, also out of stock with lids, napkins etc. They put in $ for upgrades with the soda fountain, but there is not many options with drinks. As well as the machines were dirty. While waiting for my order, another customer had to ask for a wet rag so she could wipe down a table that they wanted to eat on. I'm sure they were just under staffed?? But it is a place of consuming/buying food....this McDonald's needs cleaning attention!! read more

It's clean and it has a nice, large indoor kid's play area. It's air conditioned. But, it took me 30 minutes to get my food! And, it wasn't very good. read more

Such a weird experience. We stopped on our way to Humboldt and we'll never go back.The bathroom was truly disgusting. The cashier that took my order basically was yelling at me? And then when I stuck my card in the reader, I looked up and she was just gone. There was a line of people waiting to order and she just disappeared. She returned a few minutes later and looked at me like I was nuts because I was still standing in line for my receipt. It was just really a bizarre atmosphere and I would definitely avoid it read more

Terrible!!! Avoid at all cost! Ordered via app for curbside pick up for a cone and waited over 10 minutes. So I went inside to be attacked by fruit flies. They wouldn't give me my order (which was paid for) even after I provided confirmation. Getting nowhere with the supervisor I had to leave because she was not going to hand over a simple cone. Rude, dirty, never going there again! read more

This is not what I expected. First off I understand that this is a high traffic fast food chain and there should not be many standards, but when you walk in and notice the bare minimum not being met it can be alarming. Let's start with the bathroom that looks like it has not been cleaned in weeks then we can move to the most noticable and disgusting one. So to whomever is the GM at this location I would like to make you aware that it's very difficult to order food when there is numerous amounts of flies everywhere. There is big concern when I can't place my order due to the fear if accidentally eating one. I was asking myself why is there so many flies and I took a look at the drink area and all questions were answered. I can go on for days but I know that this place can at least make an effort for cleanlyness. Remember you are serving food to customers and failing in cleanlyness is a huge fail. read more

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One goes to McD because either they don't want anything special or they are in a hurry. Well I was in a hurry so I order a drink and two filet of fish.I pay and proceed to the window behind two other cars. After about 6-7 minutes, I finally get to the next window and the man at the window says, "could you please pull up to the other side and wait for your order, we have others waiting for their food". What I am not waiting too? I asked how much longer it would be and he said at least 3 minutes more. I said I cannot wait, since I was already late for an appointment, and should have already been on the road. " He then said well I can give you back your money" I said OK, hurry up please because I am late. He leaves and about 30 seconds later, a woman comes to the window and says, "Do you want your money back?" I said yes, that is what I told the first fellow, and she proceeds to start explaining that the order will be another minute or so. CRAP, I cannot wait, so I take off without my money or food. I guess I should have waited and at least got my money back, but at that point I was so pissed off at the 3 people already, I will not return. For some reason the guy who takes the orders is either stoned or just reaaaalll slow. He repeats the orders and screws them up half the time, but he is polite at least, but not a great speed person. If I didn't want fast food I would go some where else, but one thing I can tell you I will not come back to this McD, unless they get new trained help, but that I doubt. read more

The indoor playground makes the Windsor River Rd. McDonalds ideal for families seeking cheap, rainy day entertainment, or travelers on 101 with rambunctious kids in need of a pit stop. The Windsor McDonald's on Redwood Highway is clean, safe & well-maintained. The servers are friendly & seem genuinely kind. Most of them really "get" kids, indulge you with sympathetic smiles & comments when the rugrats act up, & remember to ask whether the happy meal is for a boy or a girl & whether the child is age 3 or under so they include an appropriate toy (Happy Meal toys for infants & toddlers are fun & child-proof). You do need to double-check your order to make sure everything's there -- they especially tend to space the caramel dipping sauce for the apple slices -- but I'm okay with that, because the servers here are so hard-working & conscientious & do a great job overall. Just inquire nicely about any problem that arises & they'll help you. The playground is located in an indoor enclosure and resembles a giant Habitrail for kids instead of hamsters, with a series of connecting tubes, ball pit, slide, and pretend rocket ships. Just make sure your child is wearing socks (hopefully the kind with rubber treads on the bottom), because these are required for safety & health reasons. No socks? No problem. You can purchase them at the counter for the nominal fee of $1.00. I used to loathe McDonalds & everything they stand for ... but they've changed a lot over the past few years & -- as a parent -- so have I. Their food has gotten a lot healthier & yummier (just avoid the fries). McDonalds' happy meals & other children's offerings are a LOT more nutritious than what you'll find on the children's menu almost anywhere else -- but they still seem to maintain the same immense appeal to children that they've always had. And, really, when you're a parent & want to go out for an inexpensive meal, all you really want is a place with decent food where you can relax while the kids have fun. There are no annoying video game or carnie rip-offs here, just a fun, varied & low-tech play structure with lots of fun places to climb, hide & pretend for the older kids; & a small activity center with a soft, spongy surface, amusingly distorted fun-house mirrors, & an assortment of attractive blocks which spin & stack on rods & can be assembled into patterns for the younger set. AND, their coffee is pretty danged good, thanks to their partnership with Starbucks. Now, if only they would start serving beer & wine! read more

Is it just me or does the price of things goes up after 8PM....but yeah my mychicken is 2 bucks and some change almost 3...

Went through drive thru because I wanted some McNuggets on my way home from work. I had asked for extra honey mustard on the speaker and they said they'd add some in my bag. Second window told me to wait at the front parking spots while they cook my McNuggets. Got home to realize that they gave me ZERO honey mustard side sauces and SUPER STALE McNuggets. Pretty disappointing experience. read more

Usually have a great experience but they forgot my sons toy in his happy meal. Dealing with that tantrum was not fun. The staff were friendly and nothing else was wrong. read more

They always get my order right every time we come there. Some of the place i went always forget to pack our ketchup or napkins but this place never forget. But the drive through lane is also slow. read more

I've been eating McDonald's since the late 1960's and I've seen the changes in food and trends. My favorite today is Quarter Pounder Deluxe because of the fresh tomatoes and lettuce. The fries had gone through changes because of the health pressures. I did love the "old fries" but now I'm used to the new fries. In our town, we now have a choice of garlic fries and it seems not so good as expected. I had it today and it was not fresh. The fries were cool and the garlic was thrown on top of it. This is not good because this item will now be one the list that is eliminated. If it is done right, it would stay. Also, I believe McDonald's should just stay with their theme of hamburgers. I find the best success story is In-and-Out Burger because they serve what they are good at. They are not trying to appease the mass. They still had lines coming out the door, walk-in and/or drive-in. McDonald's - you used to do a great job. Do what you can do best and leave the rest of the burritos, etc. to the others. read more