i always enjoy going to this location! everytime i go the team members are always so friendly and helpful! i really do appreciate everyone that works there, Angela especially!! she's always friendly and kind and the one time i asked about a lil hiccup in my order she promptly remedied it and everything turned out awesome! food is always accurate, hot, and yummy! read more

I ordered a chicken deluxe meal at 1130pm and I get home and realized I dont have the chicken sandwich. I go back to the drive thru and explain im only missing a chicken sandwich. They refused to make the order right. It is now 12 midnight . Unfortunately this is not the first time this place gets my order wrong. I know what I ordered and the man who took my order acknowledged I had order this. Yes I have already done the survey on the receipt. Was also told to speak to someone named Miranda. read more

McDonald's - The wrong order again - Fast Food Near Me - Windsor, California

This place still can't get it right. In the heart of Windsor, they mess up the breakfast and regular meals. The hash browns were overly crispy and brown from the inside. The McGriddle was stale. STALE! Who's running this place? The only good McDonalds are the one by the JC, hopper and mission. Who ever is running the Windsor obviously doesn't care. read more

I'm not posting a picture because it's even sadder than you think. I just wanted a quick snack because I was in a hurry. McDonald's isn't that place anymore. It's fast, so if cold limp and expensive is your thing, have I got a place for you! I can go to any sit down restaurant for less money, better service and better food. What is the point of McDonald's anymore? This used to be somewhere you could grab a quick bite for a little money and it was filling and good. Now it's $18 for a few fries, burger and drink. Which wasn't good. My fries were only half full, I asked for a large (you can see the video of me pouring them into my hand and none falling out of my hand on my FB) PLUS they were old, my burger was terrible looking. I hate posting too ugly pics, and this was awful, it looked like i punished my burger, or at least someone did. And it was just a poor QP W/cheese. I hate coming here now. I have tried eating here 3 times before posting anything in the last year. But since this the same each time, I know McDonald's is just a slippery slope of bad and worse. I didn't go inside. read more

I dont go to McDonald's that often I maybe go every few months. So today is February 11th at 8:35 in the morning. I went to the windsor mcdonald's went through the drive through.I ordered , two sausage and egg sandwiches one regular and one hot and honey sausage and eggs.Sandwich and two pies and 2 drinks? Tell me why I got attitude when I took the heart in honey. Sandwich, back which only had the bun. And the sausage on it, it was supposed to have egg. And this honey spicy sauce on it. This is absolutely the worst McDonald's in Sonoma County. Not only do they get my order wrong every time I go there. The staff are rude. I would give this a no star if I could. read more

I ordered a Big Mac just the sandwich and the cheese wasn't even melted you can tell the food was NOT fresh. They obviously don't know food safety! My deluxe crispy chicken which turned out to be old and burnt it was so hard to chew and they both were old same with my chicken nuggets! I spit it all out highly done recommend this mcdonalds such a waste of money read more

Zero star. Asked for cream on the side for the coffees. Rolled up to the window to find out, they have already added the cream. Was fine with that, but because of the error, I asked to make sure they had not added sugar. She said no, lied with a straight face. Wasted another trip to return the sugar-filled coffees. Sandwiches stale as cardboard. Where's the management for this sad establishment? If you don't care about the quality of your food nor service, please exit the industry. read more

After the they gave us a new drink they filled it all the way up with ice and barely any drink read more

McDonald's - Took like 5 sips - Fast Food Near Me - Windsor, California

HOLY MOLY! First the service was HORRIFICALLY slow:( The public bathrooms didn't have toilet seat covers, which is so GROSS! Then we get our order, the fries barely have salt on them. Then my husband ordered a triple burger that was ordered with light mayo, mustard and ketchup, itchad so much condiments that the meat Patty's slide off the bun. Also, his triple burger was smaller than my big Mac. WORST MCDONALD'S EXPERIENCE EVER! read more

Horrible service. All employees are slow and not taking speed. The only thing they're consistent at is being consistently messing up orders.

Service was very slow. Ketchup dispenser was empty. Three dollars for 2 tap waters. Never again.

I ordered a mobile order for pickup. It was $12 for hash browns, McGriddles and home style breakfast. Well I got my hash browns first and they only gave me one.... I complained about it and said the hashbrowns come with TWO. The Mexican lady's got mad I called them out and took my singular hashbrown back then refused to give me the rest of my food. I got so pissed off I called the cops. The cops said there was nothing they could do and to file a report to my credit card company. Terrible staff!! read more

I don't come too often but often enough to write a review worth writing. If you are nice to the people serving you, they are nice back. I personally never had my order wrong here, and if they forget an item in the drive through just go inside and be polite. Being rude or irritated doesn't help. Just be nice... always. Humans make mistakes. The remodel is nice, the restaurant is always clean. The food is food, it's McDonland's, you get in, get out and be on your way. Like everything else, yes it can be expensive, use the app, order food, earn points and then get free food for a later time. I live in Windsor and I appreciate the employees who serve me when I stop by to grab a quick bite to eat, especially early in the mornings at 1:30-3am. read more

McDonald's - Fast Food Near Me - Windsor, California

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5th time getting no sauce. Last two times my order was wrong. I'm so annoyed over driving to a DRIVE THROUGH multiple times. Give me the food I pay for!!! read more

Terrible service, about 12 people not being helped in the lobby, I was told my mobile order couldn't be fulfilled through the drive through so I had to come in and instead of being diligent and organized they were talking on the phone ignoring the customers 10 minute trip turned into 35 read more

Stop by McDonald's for a short lunch with the kids while on our way to the park. It was around 12, so lunch hour rush. They were very busy inside and with the drive thru, but unfortunately the inside customers didn't get much attention. The line would grow while people waited for someone to take their order. The staff seem to be more focus on the drive thru orders. However, once I got my order in, the food came out in a timely manner. What I really enjoyed was their newly remodeled inside! Open and vibrant. The play area seemed simple at first, but the kids imagination took over and they had a blast. The play area also included an area with two touchscreen for creative and problem solving play. My kids also enjoyed that part. We will be back when we're in Windsor again. read more

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Over priced. Fish burger served on a stale buns. Fries are bad. Always very disappointing

For last minute breakfast this is the place to go and I do recommend DoorDash Whenever I don't feel like cooking breakfast and I don't want to go out but just enjoy my morning I always DoorDash McDonald's I love their coffee and their breakfast. I feel that you can get a good breakfast on the go or just to enjoy at home without hurting the wallet. My to go to when in a rush or too lazy to go out SO for this I will give a 5 star to friendly neighborhood McDonald's and a Thank you to DoorDash whoever thought about this you deserve a pat on the back Yeyyyy!!!!! read more

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They literally get paid $20/hr now and still mess up a 4 item order. They completely forgot to add something as simple as a cheeseburger. They do NOT deserve $20/hr. read more

My husband went to McDonalds today at lunch, among other things ordered two happy meals; for our grandsons. Drove back to my daughters house, looked in the happy meal box, we did not get the chicken nuggets. I had to get to work but ran there real quick to tell them about it. A boy came to the counter said "let me tell my manager". Came back and told me there was nothing they can do. I was so livid. Boycott McDonalds. read more

Never gets orders correct. Either missing something completely or not made correctly. The only reason they stay in business is because they are the only McDonald's in Windsor. If there was a fast food place closer I would go there. read more

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There need to more veggie options now a days. Since those are not there in this gas food chain in US. I am very dissatisfied with this chain. read more

Can you guys hire people who will at least PRETEND to care about your customers? After today, doubt I'll ever go back. 1) Stood in line to place my order. When it was my turn, the girl turns around and walks off without a word. I watch her start filling orders and taking trays to other customers. 5 minutes later, after about 14 people in line now, she returns to take my order. Then, she walks off and starts filling orders again. The guy behind me said screw this and left. Wish I had done the same. 2) I ordered a burger with NO PICKLES. Of course, it had a ton of them on it. 3) I also got a small order of McNuggets. All of them were over-cooked...not only did the breading suck, the meat was all dried out, too. This wasn't the first time this location messed things up for me. read more

Ok so my grandma got a burger from here and someone decided to take 2 BITES of her burger. Literally she op-ed the box and nobody in the car took a bite cause she had the thing the whole time. read more

Thanks to one of the female employees I have a great meal. A really nice lady working there was super friendly and helpful. Highly recommend this place for their awesome customer service! read more

McDonald's - Fast Food Near Me - Windsor, California

I have been coming here almost 20 years and lately it's been a hassle. Corporate is clearly making these pool folks ask questions that make the drive through longer. Things like "would you like to pay with the app today?" And assuming that all breakfast meals should come with a large orange juice. Harmless but when you have to spend time correcting it makes the whole thing take longer. That's no their fault, but the confusion keeps leading to ordering mistakes. read more

McDonald's - The order - Fast Food Near Me - Windsor, California

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Cool and clean spot. McDonald's sure has come up since the last time I've been here. They have comfy chairs and a place to watch the kiddos play. Clean restrooms and steady flow of people ordering and eating inside and leaving. read more

I recently visited the House of Ronald in Windsor California for one of the recently released gourmet sandwiches!!Okay- so I just went though the drive through at the Windsor McDonald's and got a McRib While it's not a real "rib" it is a pork patty that has real baby back rib flavor. The sauce is sweet and smokey and pretty darn tasty! The pickles and raw onions give it a nice balance and chew. If you've not had one before- I recommend you give it a try. It's a nostalgic limited run sandwich. At around $5- each it's not cheap, but in the balance I would say my trip down memory lane is worth it. Get your McRib on! read more

McDonald's - Fast Food Near Me - Windsor, California

Today I no longer am a McDonald's virgin. My cherry has been popped! Growing up, my parents never fed my brothers and I fast food. They were huge on home cooked meals, or high end restaurants. So as an adult, fast food really doesn't appeal to me. With that said, I've recently been curious as to why people eat at McDonald's rather than go to a burger joint that offers fresh cooked meat, so I thought I'd finally give it a try. I got a cheeseburger. It was just bun, meat, and cheese. The size of burger was super tiny. I'm glad I got two and a large fry. Otherwise, I would have ended up having to make something else to eat at home. Not gonna lie, it wasn't a bad tasting burger. It was actually, dare I say, tasty! As good as a fancy burger from Superburger or even in n out? No but definitely not as bad as I had thought it would be. The fries were spectacular! Salty, warm, and with a slight crispness to them. Would I order from here again? Perhaps! (Never thought I'd be saying that!) read more

Worst McDonald's ever. They will forget items in your order or give you the wrong thing. Every single time I have ordered from here whether it's drive thru or Doordash, something is missing or incorrect. Extremely incompetent staff, and I know this has happened to plenty of other customers for years and management has done nothing. read more

Waited nearly 30 minutes for a cup of coffee. This is an ongoing problem with the so-called remodeled "upgraded" McDonalds. Cashier stands at the register oblivious of people waiting for simple orders such as ours. Others waiting before we arrived for simple order drinks, or a single burger. Several customers coming in from the drive through with incorrect orders. The "new" McDonalds that I have been to lately (three of them) are a major failure in "fast food". read more

This mc donalds sucks, they asked if we wanted fresh fries they want inside and came out with the same fries we kindly asked for sauce after they came back with the fries and they left qnd didnt give us our sauce and my mc nuggets were cold and tasted like paper i would give this a 1 star but i cant read more

Mis charged for my order, denied a receipt because "it doesn't work" . Wanted a refund for the amount that was overcharged and told to go back through the drive-through after waiting in line. Went through the drive-through again, told one I was wrong that I got mis charged two they couldn't give me back the amount they overcharged for and correct my order. Fine, give me a refund, proceeded to have to wait a full 2-3 minutes for my money back. Never had a worse customer service my life. read more

Worst McDonald's in History? Moved to Windsor 2 months ago and upon exiting the freeway saw the cutest small hometown McDonalds and thought the place had a cozy, warm atmosphere. Then we went there. First time service wasn't outwardly rude, but not friendly either and food was cold. We were unpacking and it was wet so I figured, it sucks to work in the rain and chalked it up to a one time fluke. Went back again to have the order person get annoyed with me for using a coupon code at the end of my order and not the beginning and proceeded to lecture me on how use a coupon code. Ok? Never had an issue before but that's how they want it here fine. Third and fourth times they purposely left food out of the order and then didn't even know what the order was when I corrected them and had to show them the receipt. Fifth time came on my lunch break and brought it back to work and my simple McDonald's hamburger--you know the kids one--was missing the only main ingredient which was the patty! How do you serve a hamburger without the damn patty? At this point I was annoyed with this place and drove back in heavy rain after work and when I went in and told them, they laughed, told everybody else working who then laughed; never apologized, they re-made it for me and that was it. Now today, sat there while constantly correcting the order and the food is swimming in sauce, lids not put on correctly, and just all out gross. This place never makes a decent meal, nor delivers the inferior food with a smile. It's overpriced ($2.99 for a basic hamburger where everywhere else is about $1.50) and just a bad experience every time regardless of the crew. Windsor needs more drive thrus! read more

I have coupons and when I show them . One person told me that it's just that, not free at all. but if I said buy 1 oder will be free, I bought 20 more mcnuggets and when I asked, they showed an annoyed attitude , I feel that their attitude is very bad read more

I see why the Reviews are bad The service is terrible apparently they expect people to know when to put the card in even though there's nobody at the window to pay I was looking for somebody to help me and tell me how much it was and if I had to put my card in there or not because nobody was there and he literally just waved his hand at me and took my card then gave me two sauces for a 20 piece chicken nugget and got salty when I asked for more that's why you're 40 years old working at a McDonald's read more

If I could leave no stars I would This place is a nightmare Been there 4 times and every time They forget to fill my whole order There is always something missing Just got home and my wife's big Mac Id nowhere to be found Called them and explained I live 20 Mins away and this is they're fault And was told I needed to pick the big Mac Up tonight or they couldn't help me All in all this place sucks Save your money and go to Burger King They're nicer there read more

RAGE POST: Seriously. Who ever was working here at this time - she needs a performance evaluation. Holy hell man. My whole entire order is incorrect. In its absolutely entirety. I ordered 2 chicken McGriddles and 2 sausage McGriddles and used a deal from the app for a free Sausage egg McMuffin and then a mocha with an extra shot of espresso or whatever for downloading the app. I have two chicken biscuits 1 sausage McGriddle and no promo sandwich and my mocha was changed to a coffee. I understand this is McDonald's but I do graveyard shift security near dry creek and with covid closing everything down I had to drive into windsor to get this fixed. To literally miss everything on my order is not just a slip up but a complete disregard for doing what I believe to be a pretty day to day routine for fast food workers. I'm giving them the doubt of being trained but then where was the training manager to oversee the order was correct? Actually had a colleague tell me that it's the worst McDonald's in the area when I discovered the mistake, sitting down, back at work. Hate to have to agree. I do appreciate the make up order. Good luck read more

Customer service at this Maccas is atrocious. Stale french fries. I asked for replacement, they just gave me similar stale ones. Made me feel like it was my fault. Trash bins overflowing, ice cream on the floor. No one cares. This place likely has the worst management if the staff's behavior is any indication. 1 star because it's renovated. read more

Can this place get just 1 order right? I have YET to order here in the last 4 years and have the order correct... the WORST customer service and nobody working here seems to care a bit... couldnt even get unsweetened tea right... they gave me sweet tea... its baffling read more