awsome customer service by management, ensuring our return to enjoying great food served by great…read morestaff... thanks for brightening our day !!!

I ordered a meal and the front register person had a scowl on her face to begin with. Then she…read morepointed to the cups behind the counter and said here's your cup. I reached over the counter not seeing that she had put it out on the counter. She slapped my had and told me rudely that I can't do that. I asked to speak to the manager to which she indicated that she was a manager. I asked for the general manager. The general manager said "I'm the general manager. What do you want, I'm busy. " I told her what happened. She rudely dismissed what I said, turned around and went back to work. I have never been treated so disrespectfully and rudely in all the years I have gone to Burger King. I will never go to this BK again and I will tell family and friends to never go. These workers should be fired immediately. No worker should ever touch a costumer.

This place is a diner classic- one of my favorites for the last 50 years. Their deal is great…read moreburgers and ice cream & they deliver. The burgers are always delicious... I love their Empire Burger. The milkshakes are glorious. This is a place you'll stop by more than once!

So sad to see this place decline in quality…read more The original owner was a Cornell hospitality grad. His recipe for success was simple: quality in a roadside drive in. Fresh ground round burgers. Great meat sauce. Great crinkle fries. Ice cream floats etc. Most importantly the original owner steamed his buns - the new owners want to charge the price of quality without delivering it. Burger was not the same quality & the bun was stale.

Stopping in right at opening, we were greeted by kind staff members. We wanted to try everything,…read moreso we put in an order for brisket, pulled pork, bacon, and kielbasa. Alongside the meats, we wanted to try their sides as well which consisted of mac and cheese, baked beans, corn bread, cole slaw and salt potatoes. For the brisket which we looked forward to the most, we found these to be drier than we would have liked. Paired with sauce, they were just okay. For the pulled pork, we found this to be phenomenal. Smoky and delicious all on its own. Definitely a highlight for us. For the bacon, we ordered 3 different kinds, and we found the flavors didn't really shine through. Although generously thick cut and cooked perfectly. The kielbasa was a bit of a letdown. We found these to be on the dry side, but the flavors were okay. For the sides, the mac and cheese we found the pasta to be a bit overcooked and overall, on the bland side. The baked beans tasted great, no complaints there. The corn bread wasn't anything special and neither were the salt potatoes. Although we did enjoy the salt potatoes and found they were exactly how they ought to be. The cole slaw was also on the bland side and tasted more of the fridge than any flavor. We've heard good things about their smoked wings which we had to try before leaving. We ordered a 5-piece with their spicy Asian sauce. The wings were delicious, the smokiness flavor penetrated throughout the entire wing, but the sauce was very salty which took away from the natural delicious taste of the smoked wings. Overall, a good experience which some seasoning issues but would revisit if we were back in the area.

Delicious bbq lunch, immediately off Rte 104 West, Sodus. We've heard rave reviews and now we know…read morewhy. Friendly staff. Clean cozy indoor dining or you can eat outside on the many picnic tables. BBQ smoked wings, pulled pork sandwich, BLT salad with smoked turkey....so good. Plenty off street parking. Limited hours so check their website. Enjoy!

This was the BEST place for falafel. I think it's closed now though. The folks working were always…read morekind and friendly. Always going above and beyond to accommodate to my vegan fiancé. I've never had a bad meal. I'm sad it's gone.

Such a gem! The food is amazing!!! Not greasy at all and always super fresh! Crispy delicious…read morefries, amazing burger patties and steak, as well as delicious hummus. Also staff are friendly Also TRY THE FELAFEL

Cob salad with Chicken was really good, The service was perfect. Nice place, I will return.read more

We always have a nice Friday night family meal when I visit Ontario…read more The back entrance has plenty of parking and you enter into the bar area. The bar staff are always friendly and will serve you full dinner at the bar. I didn't snap a Pic of the bone in wings but they were delicious. Crispy how I like wings. My pasta scallops entree was savory and many scallops. The flaming cheese platter was fun and we had plenty of pita for dipping. All items are priced very fair too. Another note always ask for the specials the list is typically 20 items or more.

Wow. The wifey and I stopped here for a quick bite. Started with the guacamole, it was a huge…read moreportion, good, not great, but everything got better from there. The La Grandeza margarita was excellent. I got the birria tacos and a tamale and they were both fantastic. The tamale was soft and full of chicken and smothered in a mole style sauce. It was delicious. The birrias were crispy and the beef was tender and the dipping sauce was great. Not proud of this but when the tacos were gone I drank what was left of that birria sauce like I was downing a shot. It was soooooo good. All the people working here were super friendly. It's a nice little joint, cute but very casual. We will definitely be back!

Stopped in for dinner with my friends. Had about a 15 minute wait for a table of six on a Saturday…read morenight around 7pm. We sat at the bar while we waited and ordered a delicious pitcher of raspberry house margaritas. We were seated and brought fresh chips and salsa. Portion sizes are large! My steak and cheese burrito was so good and I had leftovers to enjoy for lunch the next day.

This spot is just one that always delivers. I have not lived in Rochester since 2000 but have…read morefamily still in the area. So whenever I come home I must stop here at Charlie's and get a plate. Having grown up on Nick Tahou's in my college years, this plate is light years ahead of the old school. They have many offerings I always choose the cheeseburger plate with everything on it and banana peppers for a kick. Mac salad and tater tots are my chosen sides, opting out of the hash browns allows for a crunchier bite with those tots. They make their own pickles here it's serve yourself whether it's sweet or dill. Soda fountain has Pepsi products but offers more than Diet Pepsi for no sugar options which is nice. Service is excellent, as always and it's now impossible for me to finish the plate. It's fun to try, until later in the day. But I always come to Charlie's every time I'm in town. Must stop! Support small businesses.

Oh Charlie's, a classic, nostalgic burger joint. It's…read moretradition when my sister's in town from Portland Oregon. The kids working are always very friendly, and our orders have always been correct.

Today we came in for breakfast but ended up eating lunch. The service was lukewarm warm from the…read moreyoung lady who greeted us by telling us we can take any table that looks clean to the waitress who was much more personal and polite. My roast beef sandwich will not win any awards, but it was a solid attempt at a Beef on Wick. The sandwich itself was flavorful but the horseradish sauce was heavy on Mayo and light on horseradish, the a jus was good and the French Fries were ordinary. I sample my wife's meatloaf open face sandwich and if given the option I'll take the meatloaf over the roast beef. All in all nothing exceptional but nothing off putting that would warrant a disappointment issue.

The food at best I would give three stars to. It's a standard diner but nothing that makes it…read morereally stand out. My biggest gripe was that it took more than 40 minutes for our food to come out, and we did not order that much. I don't see myself coming back here.

This was my family's first time at Chick-fil-A (although I'd been before. They were so jealous…read moresince I described my first time in such glowing terms!). The hot food was piping hot and delicious. We had the crispy chicken, spicy crispy chicken and the crispy chicken deluxe. I feel like this is the best chicken sandwich I've had in my life. The breading is exquisite and seasoned perfectly with a moist, juicy whole chicken breast inside. I ordered the sandwich and shared the waffle fries because the sandwich is so big. Another in our party ordered a salad and reported that the salad was fresh, crisp and bursting with numerous tasty toppings. It was NOT one of those sad fast-food salads that look "tired." The waffle fries were perfectly crisp and salted just right. My lemonade hit the perfect note of tart and sweet with nice little bits of pulp like homemade lemonade. I've never had better restaurant lemonade. Chick-fil-A had a bit of a wait--maybe 10 to 15 minutes, but it was a busy Friday night so one can't expect instantaneous service. Those serving us were very friendly and had our order for four ready in just a few minutes. The server forgot to mention we needed to order sauce for the sandwiches (maybe she didn't realize we were such newbies!) but that was quickly remedied, so no big deal. We will be back for sure! I look forward to trying other things on the menu as well. It's obvious why Chick-fil-A is growing.

I do not understand everyone's love of this brand. But the food is ok in a pinch. And I really…read moredon't understand having them at rest stops on the thruway, where people can't get off to find somewhere open on a Sunday. I was here on a Thur and the service was fine, plenty of seating. Easy parking. Loosing stars for being closed Sundays in a place where the choices are limited.

Waited 30 minutes while pulled up for my food. Had several people get their food in their reserved…read morespot before I saw my food. In fact, they forgot that I was even there? I only ordered a couple of cheeseburgers. They tried running out the wrong food to me three different times. Go somewhere else, I promise it's worth the drive.

This is not a good place to eat I gained 5 lbs by just eating one regular sized burger. I look at…read morethe fries through a microscope and saw mini bugs on them all over not going to this place again.