Reasonable service for a sit down fast casual restaurant. Slow for "fast food". My McCrispy Deluxe had no lettuce or tomato, just mayonnaise. Came in the right box but wasn't right. Maybe that's why they gave me a large drink instead of a medium. read more

I was already having a rough day when I found a shit in the urinal and then my vibrator ran out of battery before I could finish my meal. Horrible experience 0/10. Also it smelt like piss read more

They sneezed in my food and were rude. I sat down and ordered a 20 priced nugget with a group party. I opened my box to sees snot on a chicken nugget and on the box. 9.00 pm march 20 read more

McDonald's - This is just a nugget with snot on it. - Fast Food Near Me - West Lebanon, New Hampshire

They came out with my food relatively fast. But I asked for a sweet chili sauce they lady looked me in my eye and said I quote "nice choose". And then proceeded to give me no sweet chili sauces and instead gave me 4 sweet and sour's! Not very happy. read more

McDonald's - Sauces - Fast Food Near Me - West Lebanon, New Hampshire

the food taste was so bad i had explosive diarrhea for couple days no joke couldn't really understand them they said all my food on the screen and half food they gave me was wrong i do not recommended this place to anyone if you want to eat at McDonalds just take the trip to Claremont for good food and mostly never wrong read more

This McDonald's has the weirdest setup for drive through...there are two lines for ordering that merge into one line for pick up....as you can imagine, this creates a major bottleneck. We had placed a mobile order, so all we needed was to let the operator know our mobile order number, still we waited like 10 minutes just to get to the speaker....then another 5 minutes to get to the window... Really poor traffic flow setup.... read more

McDonald's - a pickup truck parked in front of a mcdonald's - Fast Food Near Me - West Lebanon, New Hampshire

See all

If possible I want to throw a 0 star... Imagine waiting in drive thru lane for 20 minutes and nobody takes your order? Imagine there is no signage on the screen that says maintenance going on? How hard is it to just PUT A F*** TEXT ON THE SCREEN! All I can guess is that these people in there 1. Are not educated at all to use computer; 2. Are not well educated to write a basic signage (even a kindergartner know how to draw a sign); 3. Are not intellectually capable of follow procedures when an extenuating circumstance happens. Would never come back. Thanks for wasting my precious time with ignorance and foolishness. read more

2 1/2 hours drive after work to my hotel. Really hungry. Hit the drive thru and back to my room - what's wrong with this picture? read more

McDonald's - Plain dry fish & stale bun. - Fast Food Near Me - West Lebanon, New Hampshire

these people cannot read, might be deaf, and have the slowest ticket times I have ever seen. I went through the drive-through, and it ended up taking me 12 minutes to get my food. bonkers that this place is open. read more

You think considering all the negative reviews and the horrible situation McDonalds finds themselves in lately; they would try to give customers good food and a pleasant experience. Worst food. Worst experience. The blonde lady who worked the drive thru #2 window is the rudest person. No people skills. She needs to find a new career path. I specifically asked to wait for fresh food. The chicken nuggets had to be hours old. The fries were even worse. No taste- old and cold. Is there no manager on shift to ensure quality and good service ?!?! read more

5 star exquisite quality, the best cuisine i've had!! The service was lightening fast. Fucking fire ambiance! read more

McDonald's - The door - Fast Food Near Me - West Lebanon, New Hampshire

Worst McDonald's I've ever been to... seriously concerned some of the employees can't read. Repeated my order numerous times for it to still come out incorrect. 25 minutes for 2 hash browns, 2 sandwiches, and 1 coffee. Second drink I ordered was never given to me or printed on the receipt. Asked for a McGriddle and got a McMuffin. I give up! read more

If I could give a zero review I would. This place is filthy dumpsters are cleaner than this place. There was on the stall of the women's bathroom that I was using, some kind of rodent ran through the lobby, I've gotten sick from eating at this place. Do not go to this restaurant you will regret your life!! read more

Worst experience at a McDonald's. They got the complete order wrong, all included with sandwich fixings I specifically asked to not have. Refused to give me a receipt or have a normal human interaction with me read more

We were looking for a McDonald's close to the highway, a couple of hours down the road, for breakfast, and this one in West Lebanon fit the bill. Drive-in is an option here, but we also wanted to stretch our legs, so in we went. It was much nicer looking than I expected - I don't have fast food all that often so the cheerful red and yellow plastic of my childhood stands out brightly in my memory. The big breakfast with hot cakes scored us scrambled eggs, hot cakes, biscuit, hash brown and sausage for $5.39 - a rather filling meal, and sufficient for 3 lightweights hankering for breakfast #2 for the day. I love Mickey D's hash browns with the crisp crust encasing hot tender shredded potatoes. Pumping ketchup is available by the soda fountain, but if you want them in to-go packets, you can get some from the cashier. Exit 20. Free wi-fi available. Ironically though, just a short distance further down the highway (about 10 min up I-89N) was a rest stop. Speaking of which, I found (just now) a nice little map of the rest stops in NH - http://www.newhampshirerestareas.com/ and for VT - http://www.vermontrestareas.com/ and http://vtransmaps.vermont.gov/staticmaps/interstate.pdf read more

See all

This McDonald's is the worst don't ever eat here the food is always cold and the staff is always rude and swears at you and will refuse to give u service half of the time there is never a manager there the managers already always outside smoking weed or just completely leaves half of the crew there is always high as fuck or on some kind of drugs most of the time they get your order wrong and won't fix it and tell you to leave the store is never clean lobby is always dirty and when staff is told they do nothing about it half of the time you will be there waiting for half an hour for your food this place is the worst it needs to be shut down or needs new management read more

Food was stiff and dry must have been sitting in the heat lamp for hours or over a day.

Service was awful and the restaurant filthy! Ordered on the kiosk and after waiting 20 min for food to be delivered, found it on the counter. Cold! All the trash cans were overflowing, debris all over table and the floor. And, the beverage counter was disgusting. read more

Disgusting, opening up there is trash over flowing everywhere, trash bag dumped in the middle of the floor, womens bathroom is filled with raw sewage. Food is ok if u dare eat here. Tables a mess from the night before. West Lebanon inspector not doing his job. read more

The night crew SUCK' They don't give a DAMN about the orders they give out. Hard fries, cold burgers, rude night management etc...The Napoli family doesn't care how this restaurant is running. They send you gift cards and a blah, blah letter stating call them if they can help in anyway. Upper Valley businesses are suffering because of short staffing problems. But damn! McDonald's start training your staff especially at night. Maybe the Napoli family should make surprise visits at night, and see the clowns in action. read more

I've really only been here late at night and don't always have the greatest meal but Tuesday May 3rd at noon came into the drive thru lane for a meal and had two very nice employees a young lady at the payment and the nice young man at the hand off. Their attitude was what I hope and expect at fast food places. I will always forgive a wait but if the employees are not kind then it rubs off on customers. read more

service is terrible, my friend stood up to the counter and proceeded to wait 15 minutes, then she sat down and then went back to the counter and waited 20 more minutes. were were sick of this so we left and as soon as we were leaving, an employee waited on another person that just got there. read more

Ordered 4 double cheese burgers the same way, no pickles extra ketchup and got regular ketchup and triple pickles. (Only 2 pickles on a double cheese and I got 6 on each and one in my wrapper. Seems like every time I go here my simple order has something wrong with it. Hoping Mcdonalds will have an English program in their future so their workers can learn to read a huge request tag. read more

Ordered a McFlurry like I've done many times before, so I'm very familiar with them. The cup was barely half full. I pointed this out and was told to "Mix it". I said "You don't understand, it's half empty, it's snack sized in a regular size cup". I got silence in return. Terrible customer service. read more

We were driving west toward Stowe Vermont and came across the golden arches before night fall. This place seems to be in the middle of nowhere but a blessing when you want food very fast. read more

McDonald's - Happy meal AUG2015 - Fast Food Near Me - West Lebanon, New Hampshire

See all

I ordered fries and it took them twenty minutes to produce which is disappointing for a place that makes everything in advance and they were cold by the time I got them read more

The drive thru line was insanely long, so we decided to park our car and walk in. It was empty, even though it was almost dinner time. Nothing much to say about this, its just an ordinary McDonald's. Nothing outstanding. read more

I have always been a fan of Mcdonald's food, Yesterday, i decided to go in with my great grandmother who was recently diagnosed with erectile dysfunction. So sad. She told me that if she couldn't have a working penis, she at least wanted to down a few quarter pounders. So i brought her into the restaurant, ordered our food and sat down. When we sat down i felt something under the table, I peeked under the table only to a find a long, thin, stinky, half eaten, piece of human skat. I showed my grandmother, she's so loopy from her medication for her erectile dysfunction that she ATE/SWALLOWED THE SKAT. I decided to take her to the hospital since you shouldn't digest feces, and they told me that eating the long, thin, stinky, piece of human skat had not only toughened her immune system but altogether CURED HER DISORDER!! It was a long, thin, stinky science breakthrough. Thank you Mcdonald's. Sincerely, Robert Quincy. read more

McDonald's - simply my outfit when i entered the mcdonald's not knowing what the day had in store for me - Fast Food Near Me - West Lebanon, New Hampshire

Damn, went here on the way home from a road-trip and got that smoky blt shit, idk why me saying "no tomato" meant 'let's take off the SMOKY SAUCE and make this gf pay 8.00 for a regular blt hold the tomato' if you don't want to be embarrassed do NOT order that fr they have selective hearing read more

They suck they need to get there shit together. If ur cool leaves get someone els in there and put 2 people on drive trough and have more then 3 people working and stop stabbing around. We sat in drive through for 20 min then went inside to see if it was gonna be faster. But no the 3 people that was there just standing around. Get ur shit together. read more

Went in yesterday morning for breakfast. Sadly it was just before a bus arrived. They were very shorthanded and they took care of me and the bus like a champ. Good job guys. read more

The food was pretty good other than the fact that I didn't get my small fry and they're Frappe machine was broken. But they did bring me an oreo mcflurry for a replacement. They also messed up my mocha but them brought me a new one made correctly with out me having to ask. So overall good service but I didn't get my small fry. read more

Worst McDonald's I've ever been to. The employees are ridiculously rude and the food always sucks.

They have absolutely shitty customer service, they're beyond slow no matter what type of day, they always refuse to make me stuff I know they have by saying they don't have that, and they never make anything right or forget half of the stuff I PAID FOR! read more

This is one of the nicest McDonald's restaurants I have been to. As a frequent traveler, I eat at McDonald's quite often, and I have had many to compare this one to. There are few that are as clean and attractive as this one - the bathrooms included. The food is great and the staff is very friendly. read more

I called and they answered and hung up the phone, I was trying to get a refund because I went there on my break to get some food and the only burger I got had a hair in it and my two Carmel fraps took awhile after they mis made my order. I'm very unhappy and it's super unfortunate. read more

Really fast service here!! It only took them around 2-5 minutes for the order to be done. They have the signature hand crafted burgers which I ordered with guacamole. Was pretty impressed by this new menu they have. However, the fries were a bit cold on delivery - was disappointed in this. But such a cool McDonald's spot to stop by! read more

So often I get McNuggets and the sauce is missing. Like 75% of the time. I even ask if the sauce is in the bag when they've handing it to me (drive-thru) and they're always like "yup." read more

Every time I've been which is about 4 times now, they get my order wrong so I have to go inside. But they're EXTREMELY rude about getting the order right. The poor elderly man they were rude to while I was getting my food, they need to get in trouble for that. Don't go there. Avoid this one. read more

Big Mac Jr. was good. Though a little messy(as I unwrapped the wrapper there was lettuce in between the layers. Fries were fresh and hot. Bathroom has stalls with actual doors. read more