Very nice staff and they were wearing masks!. The food was also great (like always) but definitely worth staying how all the employees were making me feel safe during Covid read more

These ratings should allow a patron to give minus points as well. The tables were not cleaned. The food came out cold. The diet-coke was stale. I was given its shitty McSpicy, instead of a McChicken. When I requested a correction to my order, I was completely ignored. Fuck this specific franchise. And fuck McDonalds corporate. I wonder what the Shake salesman would think? read more

Absolutely sick seeing this in my food after leaving. I should have just walked out with how dirty tables were and half the looks don't work. Opt for the gas station food over this bs. read more

McDonald's - Absolutely sick - Burgers Near Me - Vienna, Georgia

Ohh, I see.They already have a bad review.Rating, so probably it's not necessary to write another bad review.But alas, I feel compelled to share with people who read this, that I waited in mcdonald's for thirty minutes to get a double quarter pounder with no cheese and no ketchup!! Everyone in the mcdonald's working seem to be oblivious as to what their job entailed. However, in their defense, I guess they are thinking.It's just a job, take it or leave it. It is so sad that nowadays. Most people's opinion is if i'm not getting paid.A lot of money then I will not even attempt to do a good job because they are not paying me enough to drop fries and sling hamburgers. I guess I'm showing my age because how I grew up. If I was empty in trash as a job, I wanted to be the best trash emptier that ever walked the planet, just meaning I took pride in everything I did, regardless to what it was or how much I got paid. Because it was my view and still is that I should be judged by what I do and how I do it Not by what I do. Look like or who I am.Let my actions speak for me. I would say everyone in this McDonald's needs to be fired. And they need to just revamp and hire all new people. However, they were probably end up.Hiring the same type of people that they just fired.So what's the point!!! Once again too bad so so sad!!! read more

Way to slow and my food was all messed up and didn't get half the stuff I wanted and had to wait 30 min for barely any food

We tried to eat here, but the lines were not very long, but the service was not intact or really wanting to wait on anybody so after about 510 minutes, we just walked out the door to go somewhere else read more

They open at 5 AM. It is now 7 AM. They are not open. Placed a mobile order. Had to knock on the drive-through window to get someone and was told oh well sorry about your luck.WTF!!! as an over the road driver we have to be selective on where we can stop. I stopped to get some breakfast, not happening. This place blows read more

I don't write many 1-star reviews. But this McDonald's doesn't even deserve that one star. The service was inexplicably slow. I waited nearly 20 minutes for my hamburger Happy Meal, and had to ask for my cup when my food was finally ready. Yes, they were busy, but literally every customer used the ordering kiosks & lots of employees were in the kitchen area so they didn't seem short-staffed. Also, in spite of an employee wiping down the beverage station, several sodas were out, and everything was just wet. And interestingly, the straw dispenser was on the top of the soda fountains, where I could barely reach. Once I opened my hamburger (I always reposition the burger & tear off the extra bread), I noticed the patty seemed extra small & thin, as well as mangled, almost pieced together. Though it tasted fine, maybe a bit overcooked, I was creeped out by thoughts of what could have happened to that burger patty to put holes in it so I couldn't finish it. I'll note that I didn't get sick later so I guess it was actually *fresh* enough to eat. I wish I'd gotten a picture but by the time I'd noticed how sparse the patty was, I'd already started ripping off the excess bun. On the positive side, their fries were actually really tasty. Also, my order was accurate (my friend's was not). And the dining area inside was clean & comfortable. Located inside a Pilot truck stop, my first clue should have been the lack of signage on how to enter the parking lot. It's a weird turn onto an access road from the top of the overpass; we missed it and were disappointed to find no driveway from the semi-truck parking through to the small-vehicle side of the building. But that's not McDonald's fault... I mention it to hopefully save someone else the hassle. Also, the bathroom facilities are plentiful, functioning & stocked, but not especially clean nor tidy. read more

Shockingly rude service in the drive thru on 10/15 at 9:50am. Wow! I'm at a lost for words... Keep driving, even if you just want coffee and McMuffins. read more

The facility in Vienna, Georgia is operated by degrading, disrespectful individual. One manager in particular needs to be reevaluated concerning proper technique in the industry. Something as simple as answering a phone,1st you introduced yourself, 2nd you listen to the customer, 3rd hanging up the phone when all the customer did was introduced themselves. You are a poor manager in management, if this job stresses you leave... Simple as That. read more

I would like to give them 0 star. it's the worst service I ever have. I stand there 45mins and no body ask what I need or at least tell me I have to make the order from the screen. The employees are not working and just walking around with mean faces. I hate this place! Never want to come back there again. read more

Worst McDonald's ever is this one at 29 Victory Lane, Vienna, Georgia next to Pilot at Exit 109 I-75. Was there Sunday, February 13, 2022 mid-afternoon. Worst because: 1. Unsafe; 2. Gang activity in parking lot; 3. Employees running in and out of store shouting and threatening people in parked cars; 4. employees not caring about Orders and leaving items out of Orders. Not sure who is responsible McDonald's corp. or Pilot corp. Need full time cops at this location. read more

Eager for a quick bio break & breakfast at the McDonald's part of this truck stop. We pull in the marked entrance after exiting from the highway I-75 based on all the highway exit constuction only to find out that they also have a paving project underway and EVERY entrance between the truck gas section and the entrance to car gas section and McDonald's was blocked by yellow tape and orange cones. We decided to park along side the sidewalk next to the McDonald's out door eating area. As soon as I exit the car, a trash attendant starts yelling at me..."YOU CAN'T PARK THERE!" I try to explain we cant find the entrance to the other side, its all blocked. I ask how are we supposed to get there? Over and over. ..CAN'T PARK THERE! GO BACK OUT TO THE HIGHWAY AND GO TO THE OTHER ENTRANCE. What other entrance? I guess you can see the entrance going toward the highway, just not exiting the highway because of the construction cones. So we went to the next exit and went chick fila instead. I'm glad Pilot hires this mentally challenged elder man, gave him a bright orange vest and two responsibilities: keep the trash picked up and don't let any cars park on the truck side of the complex. He does that job well even if he was rude as hell. read more

This place is disgusting as hell. I waited 30 mins for a large fry and a double cheeseburger. When I did get my food it was cold. There are FLIES in the cookie and dessert case. No one was wearing gloves or hair nets. Touching their faces and other nasty surfaces. They were rude as hell! If you are traveling I hope that you see this before you stop... it's really sad and disappointing that I wasted my time traveling home to stop at this McDonald's. They gave a really bad name to the whole company and I doubt I'll go to another or allow my family to. I will let everyone I know, know about this mess. I wish I could give no stars. read more

service was nice and they put together my quarter pounder really well, it was a nice experience

I would prefer to give zero stars. It was outrageously slow! Took my family 45 minutes to receive our food! 45 minutes and it was unsatisfactory when we got it. I usually do not write bad reviews but this was outrageous! Pushed our very long drive back home from spring break even longer. read more

Worst service. Hard to understand what employees are saving. No lettuce on our Big Macs and messed up our drink order. Lady at the front register was more concerned about closing in 10 minutes than servicing customers. read more

After explaining how to make a McDouble like a Mac with no pickle and paying an extra 75 cents to have it done I got a McDouble made like a McDouble with a dap of Mac sauce and shredded lettuce. Worst of all I bit into a dang old pickle!!! Plus employee wouldn't know what a thank you was if it slapped em on the forehead. read more

They gave our food to the wrong people on purpose she looked at us and just gave our food to the wrong people worst service ever.NEVER STOPPING HERE AGAIN!! read more

I would prefer to give 0 or negative 2 stars. we pulled into the mcdonald's drive thru waiting for 14 minutes with no response. I thought they may be busy inside.. (they were not, the employees were just chitchatting and sitting at tables with the gas station employees, only a few employees were actually working and helping costumers) so we went in to use the restroom ( the bathroom was fairly clean), an employee with a plastic bag wrapped around his head was all over the place going on about the water being bad and how the owners won't fix it. we went out to get our gas. plastic bag was outside catcalling a girl getting into her car. before pulling off i suggested trying McDonalds one more time, it took a while for them to respond to us pulling up to the box. however they finally did and with attitude. the girl who gave us our food was actually surprisingly nice and asked if everything was okay. she had pink hair. her and the bathroom were the only positives. aside from that I probably will avoid stopping here ever again. read more

Absolutely the worst service I've ever had at a mcdonalds. Waited 20 min for a Big Mac. They were not in a hurry to fill the order. They just didn't care. I will never stop here again. I wish I could give no stars. read more

Terrible service . Took thirty minutes to get a sundae, ice cream cone, and a smoothie . The sunday was ALMOST half way full with few drops of chocolate fudge on it. Worker named casey was very unfriendly at the register , seemed very annoyed to have to take your order . Wouldn't come again . If I could give negative stars I would. read more