We tried to have breakfast at the McDonalds in Victor this morning. When we tried to order, the screen said they were taking only to-go orders. This is the second time this has happened to us at this location. They appeared to have plenty of staff and other people were eating. Not going back to that location! read more

Pure filth. Food all over the floor, two young guys working there pulling fries by hand and eating them. I ordered chicken strips that were barely cooked and went back to get them replaced. The manager (one of the two young guys) grabbed my bag without saying anything to remake my order and proceeded to talk about me to the other k8d with me standing there. He plopped the remade order in front of me and walked away without a word. What did I do to deserve this? I contacted the owner, but she never got back to me. The people that work there seem to hate it which is probably why the place is so unsanitary. I was a very regular customer, but after this, I've never been back. read more

they made my 5 year old son cry. we were in the drive through and the women behind the speaker already sounded annoyed for no reason. my son (who is FIVE YEARS OLD) couldn't decide between fries or apple slices. he changed his mind a couple times before the woman at the speaker yelled "APPLES OR FRIES?!" my son got scared and then started crying. when we pulled up to the window to pay, the woman saw my son crying in the backseat and smirked the whole time she was ringing us up, like making a child cry just made her whole day. not only did it ruin his day, he refused to eat his entire meal because he felt bad "for making the lady mad." I cannot believe this kind of behavior is acceptable here. I'm appalled. read more

We visited this establishment on vacation. We have visited this particular McDonald's many times before. The food was hot and fresh. It provided what we expected from our McDonald's pleasantly. The staff were working diligently and went above and beyond. There was a very bitter patron whom spoke poorly to one of the staff members regarding the lack of straws. Said staff member literally ran to retrieve the straws and ran back to deliver them to the unruly patron. Shame on the patron! I would highly recommend this establishment and I would recommend everyone be patient and kind during this era in time. Morals are lacking, but we see the good in your drive and we look forward to watching this establishment thrive. Overall, great job! read more

They have an outdoor space, the inside is clean and tidy and the drive thru is either fat or your just gonna wait. Staff is pleasant and helpful. Its McD's so you know the deal It's close to the mall and the highway Yea they have parking. Food is 3.5, outdoor Is about 3.5-4 That's all I got read more

McDonald's - Outside - Coffee & Tea Near Me - Victor, New York

I've never had a bad experience at the Victor McDonald's. Both the drive thru and lobby usually run well and the lobby is clean and calm. For drive-thru, the Farmington location is great but their lobby is a mess and very slow. The Victor location does both well. read more

Absolutely wonderful. The staff was very kind in the drivethru. Our food was delicious, hot, and fresh. The drivethru was even decorated for christmas! Pleasantly surprised:) read more

This is the McDonald's I go to most often. They have a very friendly Staff and I haven't had any serious with them myself. The only thing that has been a problem is they occasionally run out of Coke or problems with the ice cream machine. Not the biggest issue but when a grandchild wants their sundae and can't get it there's a bit of a letdown. Thankful for the chocolate chip cookies usually calm them though. read more

McDonald's - The Grinch is at the drive thru and Whoville also - Coffee & Tea Near Me - Victor, New York

Reviewing a McDonald's seems unnecessary. However, this one deserves it. They are always friendly, quick AND the food comes out just as Ronald McDonald intended - hot and made with care and accuracy. I really do recommend this McDonalds location. They never let me down! read more

McDonald's - The perfect fries. Goes great with a McDouble and a Large Diet Cola! - Coffee & Tea Near Me - Victor, New York

This McDonald's night crew needs to be trained again. I haven't been to this location in a while because last time I ordered from there (drivethru) I got a quarter pounder and when I got home there was no bottom bun. How does that happen?? Tonight wasn't better since I ordered 2 cheeseburgers and only got one which, again, found out when I got home (I felt quickly in the bag under fries etc. to see if there were two while I was there but didnt check hard enough, obviously). Probably not returning even though it's the most convenient location. I'm sick of wasting money I dont have trying to make my life easier after work read more

I dont eat McDonalds food anymore, but i will still grab a coffee once or twice a week when Im short on time at home. I always get 1 or 2 larges, 6 cream and 6 sugar . I work overnights so Im either grabbing it right before I head in or after I get out of shift when I have to be up in the AM. Let me start by saying my debit card is older, the chip fell out a few weeks ago.So you have to " try the chip" 3 times before you get the " please use stripe/ swipe card" prompt. I watch my account linda religiously and had just gotten gas not long before. So the card was working and theres plenty of funds in the account. The manager at the forst window, left his window cracked which is how i know he was bullshitting me, when after less then a minute. He tells me " the cards not working, and if i couldn't tell, there's not a chip in it." 1st off. Mr. Leader of the lollipop guild. Dont sass me when I havent had my coffee. 2nd i could hear the machine making the " ahh ahh" / chip malfunction noise. You jammed the card in so fast it gave you an error and asked you to start the process over again. When i withheld my remarks and politley told you to try again as the card just worked fine. You then sassed me in your condescending tone saying " fine. But its not going to work". When i heard you jam it 2 times forcing the chip malfunction code again BUT NOT WAITING FOR THE MACHINE TO CLEAR FOR THE NEXT ATTEMPT. I asked for my card back. I wished I had grabbed your name but being very short, with blond hair and glasses, and A MANAGER. Your pretty easy to spot as long as I remember to look down. As a manager you should know better then to treat your customers like this. Dick. Ill be writing to your Lollipop Guild Union about your " unsweet and anything but cheerful" remarks. Ill be sure to only go to the local shop, fingerlakes coffee roasters, for my coffee needs outside of my home from now on. read more

This place is absolute garbage. Got an egg and cheese mcgriddle and they just gave me 2 buns, AGAIN. Management needs to do something about this, and NOW. So disgusting that these idiots make $15 an hour. read more

McDonald's - No freaking middle to the sandwich!!! Again!!! - Coffee & Tea Near Me - Victor, New York

My husband's go to coffee stop. It would be mine too if they had non-dairy milk Also, I'm wondering why McDonald's hasn't worked out something with Beyond Meat to include their products on the menu for Vegans/vegetarians! Do your part to offer yummy yet healthy foods! read more

We tried to order our food and the girl was very rude and forgot some of our food. When we asked for it, she called the manager over and he was just as rude. All I wanted was a #7 with a flurry and they would not give it to us. Terrible experience. Do not recommend. read more

Horrible experience at Victor, NY McD. Ordered via Mobile ordering thru the app. No signage showing where to pick up order inside. Checked in when I parked in parking lot. Waited app 5 min before getting order. They served me fries that had been sitting in a box under the light since I walked into the door. Had to ask for fresh ones. Drink station disgustingly dirty with no ketchup. Just nasty looking. Told young lady at register when I asked for ketchup about drink station was told "we've been really busy" and made no effect to send an employee out to clean it until much later. Bacon double cheeseburger served with one1/2 piece of bacon instead of two 1/2 pieces. 2 Double hamburgers no onion Xtra pickle came with 2 pickle slices. One bun was completely burned on top. The Young lady (Alyssa) with long black hair's attitude was horrible. Complete with eye rolling when telling her issues with order and restaurant. Short male manager was doing best he could with crew on hand. read more

This was the bustingist place i've ever been, so busting especially at school time. this place was so busting that it made me bust a nu- nvm this food was soooo busting read more

I have been to many McDonalds before but this McDonald's on route 96 stood out from the rest. I loved the way the Christmas decoration were put around and I found out that the owner and others painted the Grinch Characters on the wood. .it was a nice change from others McDonald's where the food was cold or under done and going thru the drive thru the people were happy and the order was right. Thanks for a great experience read more

TERRIBLE, Seriously if you go through drive-thru and hear Anthony as your server taker be WARNED! This guys fingers and nails will make you tossup. Looks like bark on an old tree like this guy chews and chews on his fingernails all day. DISGUSTING!! Seriously the manager should be fired for putting this nail biting creep at the cash out window. Most disgusting person taking my money and placing change back into my hand with those yellow and chewed nails and I'm not talking just the tips this guy grazes each nail from front to back so grooves form like old tree barkPLEASE PLEASE let this guy know how gross his fingernails and hands are and to keep them away from everyone coming through drive through let alone the food, ŸOUVE BEEN WARNED watch those nails... read more

Food was standard for McDonald's. This McDonald's was clean , friendly service ,prompt and food hot and fresh.

I'm on break right now and I'm pissed because I asked for a breakfast biscuit and they literally just gave me a biscuit. No egg. No bacon. No cheese. Just a biscuit. Really angry because I don't have enough time to go back. really frustrated read more

Never been to this specific McDonald's, but also never been to a McDonald's that I wouldn't give 5 stars. Except for the one in College Park, MD because the espresso machine is never working. read more

This is, after all, McDonalds. But I have to say it is one of the cleanest I've seen during busy lunch hours. Counter staff is very friendly and the Spanish speaking counter person is a plus. When not waiting on the counter, they are out cleaning up the dining area. Food is typical, but always hot during lunch. Don't forget your free refill on the large one dollar soda. read more

love this mcdonalds! they truly strive to be the best & they are! i come here sometimes on my lunch break