Not sure why other people had such a bad experience here. Every time I visit the ladies are always EXTRA nice and apologetic if there is even the slightest wait. The food is always hot, and the employees are always friendly. Maybe i just go at the right times. Either way, keep up this friendly approach and great customer service and I'm sure the reviews will turn around soon. read more

Management apparently has no control over their shipment truck being parked in the literal "DRIVE THROUGH" lane, which I think is silly and is why I posted this review. I ended up waiting even longer inside the lobby than I otherwise would've, cars were honking outside and it was an overall negative experience for myself and those around me. read more

McDonald's - Burgers Near Me - Vancouver, Washington

I don't know what has happened to our McDonalds. Over the last year they have become inaccurate, slow, serving cold food, leaving parts of order off... The one time they really messed up, they made me take kids out of car seats and come in to make it right. Manager felt bad and gave me a card for a free meal. Used it today, they took the card but still charged my card for full price. Waited for food while car after car went by with their food that were behind me in line. Food came cold fries and no drinks so we waited again for the rest of our order. When we got home no sauce with our nuggets. Crazy! Prices have escalated but quality control is gone. Loved this McDonalds now they are worse than a typical McDonalds. Disregard my first review, unfortunately it hasn't been true for some time now. read more

went to get sausage McMuffin, I ordered at 11:45am at drive thru, I asked if they were still serving bkfst, they said they had a couple extras laying around , apparently only ham? didn't find out til later they messed up. I also ordered a chicken deluxe sandwich for my husband who I was meeting elsewhere, that sandwich came dry with 2 pickles! WTF? Thank God they gave us 32 ketchup packets to make this waste of $20 palatable. won't be back!! read more

We don't eat at McDonalds very often, really only when the kid wants to play at a McDonalds that has an inside playground. But we were going to be on the road for a long time over lunch time so we decided to carb up for the trip. This review is not so much about this particular restaurant since they are all basically the same, as is the food. The kid had a Happy Meal and I had a quarter pounder. It was, as my mother in law likes to say, food. "It's just food." I am sure they do the best they can, but at the end of the day I feel guilty after I eat at McDonalds. My quarter pounder was not seasoned and lacked any real flavor. Th kid ate half her burger and would not have touched it had we not bought fresh pickles at the grocery store before going to McDonalds. Service was helpful when the ordering stations did not operate correctly. My real purpose of this review is to ask: what in the world happened to McDonalds? When I was growing up, McDonalds was synonymous with family, fun, and people. Now, this McDonalds, and not only this one, are sterile. This one was just a concrete block. Nothing on the walls. No place to get straws, napkins, or ketchup. No Ronald. Nothing for kids to relate to or to make a family feel like they are having fun. You order at a machine and a person brings your food to you. Minimal interaction with actual people. It used to be "Hello, welcome to McDonalds, how can I help you?" I understand that this new business model may be more "efficient" but I wonder at what cost. The food is average at best and if you take away the fun, what is left? read more

My mother lives at the care center across the street and was craving a cheeseburger, fries and diet coke. I ran over to this location and went thru the drive-thru. The food was sub-par. Fries were overcooked, cold, and tasteless. The cheeseburger was also cold, bun was hard, overall tasteless. We haven't had McDonalds for years, pretty sure we won't for a looooooooooong time. read more

I placed a mobile order and drove 10 minutes to the McDonald's. It then took another 20 minutes to complete my order of a 20 piece chicken McNuggets and a happy meal. This restaurant has the slowest service I have ever seen. I told them I waited 30 minutes and they didn't believe me so I showed them the online receipt. Very poorly run restaurant. I decided to get something else and used the kiosk. No paper in the kiosk machine so no order number or receipt. read more

Today we joined the brotherhood of drive thru customers waiting 30 minutes for breakfast. Or support group. Anyway they suck, use another mcdonalds. There's a good one on mill plain . read more

Ordered through the app and got in and out fairly quickly. Staff were super friendly and made the order fresh and hot. Appreciate everyone working there who got my order correct. Thanks. read more

McDonald's - 20 pc. Chicken McNuggets & 2 Medium Fries - Burgers Near Me - Vancouver, Washington

I was supposed to go into this store for a interview. I walked out right away because the person who "greeted" me had a really rue tone. They missed out on a good deal, i have tons of job experiences and great customer service. No "customer" should ever be greeted that way. read more

In today's news, this McDonald's decided that we didn't deserve the food we we ordered. They also apparently thought that the sauces we ordered were just a suggestion. And who needs napkins, anyway? LAME. Do better. read more

I still give this McD 5 stars as the staffs are doing their best with an understaffed situation!! They are still putting in their 200% as best they can!! Hope will revisit next time in the area!! read more

McDonald's - a pair of red high chairs - Burgers Near Me - Vancouver, Washington

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they never hand out any utensils or straws like great now i can't drink my diet coke and my mcflurry is gonna melt (always curbside and then i have to walk in which defeats the purpose) read more

It's a bummer to see so many complaints because this was the best Mc'y D's out of probably a hundred in my lifetime I've ever had. Even delivered! because we all know how that can go downhill fast. I got my food quick and the quality control here was excellent. All of our food looked like those tantalizing commercials. It was hot and made well even with a few special requests perfectly executed. Whatever staff was working on that day, you should set up a company wide zoom call to show the rest of the McDonald's how it's done. Even though my kids have completely burnt me out on McDonald's, I now like it again for the first time in about a decade. Thanks! read more

I had one of the worst big Macs I've ever had in 40 years. When did they change their buns? They are absolutely gross and don't taste good. the texture is atrocious. The fries aren't like they used to be. McDonald's has really gone downhill. Can't wait for In-N-Out burger to put all of these other places out of business. read more

This is the best McDonald's on the west coast and they've been consistently good since the early 2000's. Screw the haters

Online it states they are open until midnight but i arrived at 9:20 to be greeted with an empty parking lot followed by cones in the driveway and an empty business. I highly recommend updating this in the future before you lose a long term customer. read more

The evening shift tonight was amazing and super kind. Thank you to Casey and your staff for being so nice and cordial! Keep up the great work! read more

Rude manager who doesn't care at all about customer satisfaction. On top of that, it was impossible to even get the manager to speak with us. Probably because she's too busy in the back smoking pack after pack of cigarettes. Honestly her crackly voice is enough to make me question whether or not she's breaking health code by existing that close to peoples food. Just drive across the way to burgerville. It's probably better for your health. read more

Thought I was going to McDonald's. Apparently I went to rebuild a Mac since they don't know how to stack a burger read more

McDonald's - a large hamburger in a box - Burgers Near Me - Vancouver, Washington

It's a good fast food place for breakfast but wish they still serve breakfast later than 10am.

Old buns , old dry meat , no flavor , condiments just slapped on disgusting meat . And I know it's McDonald's and it's alll nasty but I been to many that at least give you the best cheese burger they can make out of there garbage ! Don't go here all employees look high on something more then weed ! Go down a couple streets to the other McDonalds !! read more

McDonald's - Most disgusting place I ever been !!! - Burgers Near Me - Vancouver, Washington

I've had nothing but good service and food that was hot and fresh. The employees are friendly---my only complaint is that the drive up lines are sometimes a bit slow, but I'm sure that's the result of employee turnover. read more

Three times now they have charged me for apple pies and simple hamburgers and just not supplied them. Literally charged us for food and services they did not provide. Pathetic. I hate to be this person, but these people are CROOKS. Go to another McDonalds. read more

Why is my food cold and stale? These fries must have been sitting out all day long, it's like they gave me the worst food they could've possibly given me on purpose. To the team that was running this location at 8:40pm on Wednesday April 6, WOW that was REALLY REALLY bad. The service was unacceptable, the guy who hands the food out literally threw it at me and the food was the worst, bad even for a McDonald's. It's like they intentionally made it bad. I don't deserve this disrespect, I'm always polite with service workers unless they throw things at me. First and last time I'll ever go to this McDonalds. Food was inedible, I was starving but I threw it out anyways. The fries were stale, chewy, hardened, with soggy/floppy spots in the middle. I have never had fries this disgusting. The burger was the same deal. Old, cold, stale, mushy. Hardly any meat. I feel like they used smaller patties than I've ever seen in my life. Like a White Castle burger patty. Burnt on one side, grey on the other... like I said, it's like they made it bad on purpose... read more

Tried to order the new Travis Scott meal with a Coke. Nope, you can only get it with a Sprite. They would not let me get a different soft drink. Decided to order from the breakfast menu that was up on the drive-through board. Nope they quit serving breakfast all day. Gave up. This was after spending close to 15 minutes waiting in line in the drive-through. read more

Got a rock in my hashbrowns. Supervisor on duty offered me a new one and also took a pic for the manager but nobody did anything else. read more

McDonald's - Rock from hashbrowns - Burgers Near Me - Vancouver, Washington

I sat in line for breakfast for 30 mins, by the time I got to order they were only serving lunch. Probably the worst McDonalds in Vancouver.

I came by here for a quick order on the way home - 3 fish sandwiches and a large fry. The quick order and payment was the only thing that went right. I was informed that I'd have to pull around because the sandwiches would be a few minutes. No problem. I'm patient. 5 minutes go by. In that time I see a couple of orders come out for people that were there before me. 10 minutes go by. In that time I see a couple of orders come out for people that were there after me. Hey, maybe they ordered stuff that was faster to prep. 15 minutes go by. In that time I see a couple of people that walked in and got their orders long after I had been waiting. At the 20 minute mark I finally walked in. I was informed that there were THREE employees that came out and couldn't find me. That's an outright lie. I parked and didn't move, for one. I also didn't see a single employee come out and not deliver orders to waiting customers. The staff was far from courteous as I asked about my order that had been forgotten. One thing that I was particularly insulted by was the person at the register allowed one of their friends to interrupt my inquiry as they asked for a large cup. They didn't pay for the soda that they filled the cup with. Meanwhile I'm standing there overhearing loud personal conversations from several of the employees while waiting for my forgotten order. This was one of the quieter conversations I overheard. Overall I spent nearly thirty minutes waiting for three fish sandwiches and a large fry. When I finally got the order I paid nearly half an hour prior, you know what I didn't get? Any kind of apology whatsoever for the absurd delay. This experience was completely unacceptable in nearly every way. You remember how I talked about the drive thru experience that I mentioned a long time ago? I waited for my relative straightforward order for much longer that that. Do better, McDonald's. read more

This location is in the best McDonald's out there, however it is close to my work. I came in to try the new spicy chicken nuggets. They were quite tasty although a little dry. I also tried the new mighty hot sauce which I believe is great. The nuggets do you have a spice to them but adding the sauce really kicks it up a notch. I would recommend getting the hot sauce. When you order French fries make sure to ask for them well done otherwise they are Soggy and cold. read more

Seems as if they have a manager who is racist toward brown people. She takes pleasure in belittling them and calling them names such as stupid. She talks down to them and makes them feel horrible. She clearly treats the white employees very differently she is very patient with them but very rude to brown skins. Maybe you should send your managers to ethics training and learn how to treat people of color equally. Your managers are a strong representation of your company. Treat all people (young, old, black, brown, red, white, and disabled) with respect. Take time to help your employees not degrade them. read more

Try their new chicken tenders. Absolutely disgusting! One looks under cook in the other look terrible as if it was bad oil in the fryer. Picture added. The more I look at the chicken it does not look cooked on the inside. I'm going to return it if I get sick I'm going to be pretty upset. read more

McDonald's - Burgers Near Me - Vancouver, Washington

This is the worst McDonalds! Your food is hardly ever ready in the drive through so you have to pull up, park and wait. AND THEY NEVER FILL UP THE FRIES!! (See pic). I've even mentioned this to 2 Managers and showed them pics of the half full fries when I got home. The Mexican guy actually told me "its they way the customer holds the box" they fill it one way then we, the customer, "handle it and hold it so they (fries) settle down". He actually showed me how we're holding it wrong. The lady/girl manager listened to me, looked at the pic's, said "oh wow.........ok" turned and walked away. She didn't make any effort double check my order, say or do anything to make it right, nothing. read more

McDonald's - Half full fries. - Burgers Near Me - Vancouver, Washington

Cold hard French fries, chewy cold chicken nuggets and a Burger that was in the container upside down and missing the sauce.

The slowest drive through in my life. By far. If tempted to stop by for a quicky ... be prepared for a long wait and rude service. The fries? Same as anywhere else in the world. read more

Why is this place more expensive than a McDonald's in Portland. Same item's were 30% higher here. What a rip off.

I'd give this store a zero stars if I could. This has got to be the worst McDonald's ever. In town for baseball and this is pregame breakfast. Got the order WAY wrong both days. It's McDonald's for crying out loud. And why is the lobby still closed??!! read more

Trash. They give window priority over counter and it's not even close. 20 cars to one counter. Get it together. Learn to multitask and balance both so people aren't sitting for 20 minutes in the dining room waiting for there food while you let car after car go through no hesitation. read more

Great service especially from the manager looked like they where short handed but quick and polite!

These 5 stars are for Malik and Zoe, they were working the windows and so friendly despite how busy they were. Their kindness in the midst of chaos is appreciated. read more