Service was great and the burger was excellent I bought an equivalent burger at burgerville and compared them side by side (burgerville has always been my favorite) not anymore five guys meat was so much better!!! The cost was within Pennies in difference. read more

Stopped in for lunch around 11:30 on a Sunday. We arrived in the nick of time! It got super busy right after we ordered. They have a nice size dining area with a couple stations with peanuts in the shell for snacking on while you wait for your food. We ordered the Little Bacon Cheeseburger, hotdog, and a regular sized fry to share. I also ordered their seasonal Peppermint Crunch milkshake. The food was delicious! Love their burgers and fries. The "little" burgers are the perfect size for me. The regular fry is perfect for sharing. My husband loved his hotdog. The milkshake was just okay. We didn't care for the abundance of crunch. They could probably cut the amount of peppermint pieces in half. It tasted pretty artificial too. Maybe a bit of peppermint syrup and a few candy pieces would be better?! We definitely prefer Chicfila's peppermint bark milkshake over this one. Overall we enjoyed our lunch. It was satisfying and worth the $30 price tag. The service was friendly and dining area clean. We'll definitely return. Highly recommend. read more

See all

De Quan is such a nice person! He and his crewmate made the best hamburgers we've ever had! It's Five Guys after all, but De Quan's very kind disposition and positive attitude made this visit the best! Thank you, Five Guys, for the great burgers and especially for hiring De Quan! read more

The counter help was awesome and this was the best burger and fries we have ever had from a 5 guys

THIS WAS AWFUL!!!! I would like to get a free burger or something! The service I just experienced was terrible the front person I told them There was piss all over the floor and toilet paper all over the floor! All she said was ok. And then never had anyone deal with the restroom! Than my burger wasn't even a it looked like they just threw a bunch of little pieces of hamburger together and just was like welp here ya go! Which is horrible because you guys are a really good Burger place but this was actually sad! DO NOT RECOMMEND THIS! Unless they clean bathrooms regularly and are not rude to customers read more

Five Guys is so consistently good! From the time I ordered until the time I had my food was quick. The burger was cooked well and had just the toppings I asked for. The fries... c'mon... we all know how good the Five Guy fries are. I got the small and could only eat half of those golden brown sticks of salty happiness. Good service, great food! read more

Five Guys - Hamburger and Little Fries - Burgers Near Me - Vancouver, Washington

Smallest portion of small fries (non in bottom of sack) that I've ever received there. Also I ordered grilled onions on burger but received cold large chopped onions. Although food was tasty. read more

This is a solid burger/fries/milkshake local place to get your cravings satisfied. They are quick, efficient and well priced. Give it a shot...or several. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Vancouver, Washington

See all

Solid performance as usual. Go to burgers EVERY TIME I go here or ANY 5 Guys location. Consistency of food is what I love about 5 Guys.

The hamburgers we got ( double cheeseburgers ) were ok the last time I got them several months ago, but this time they were almost inedible. Natter in fact we threw half of the hamburgers away I spent $48 for hamburgers that were soggy and tasted not good. The hamburger itself tasted like very cheap burger. It didn't have a good taste. It was flavorless with a weird texture to it. I never had anything like it. It's not often I spend $48 and throw half my meal in the garbage but that's what I did. It was gross. I will never eat there again. read more

I like that you can just say everything and it's way more than just mayo, mustard, etc. It's truly so much more. Granted, I usually have them not add certain things but still, love that it's an option. My understanding is that they always have 5 people working. This explains why, even if there's a lot of people, the food gets out pretty fast. Feel free to correct me, if this is not correct (about the 5 'guys'). What's even better than their burgers is the Cajun fries! Oh, goodness! They are delicious! I cannot get enough of these. Did you know that you can also ask for peanuts and eat them while you wait. I don't know why but that's just such a great bonus! Definitely try this place if you have not yet tried it. read more

I already left a review and it suddenly vanished! Nothing I said would warrant a removal so I can only assume that Five Guys in Vancouver didn't like what I had to say. In brief, we ordered our meal and there were no orders ahead of us. Took close to 40 minutes to receive our food which was room temp and bacon cheeseburger had NO BACON. We asked for bacon and were told they'd have to make another burger instead. We didn't have all night. There were three cooks and a counter girl. Cheeseburger, bacon cheeseburger, one order fries. Unless they had to go out and slaughter cattle for the beef, there's no excuse. They were chatting quite a bit and didn't seem too concerned about even starting our order. Never return. read more

sad and disappointing. While the Burger itself was passable, the french fries were bad, not quite as bad as I remembered them being 10 years ago (back when they were limp and slimy), but still, no snap, old oil and heavily over salted. Add to this the highly deceptive and misleading signs in the windows proclaiming themselves voted best burger and best fries. But in the small print on the fries sign it says "Capital Region Living Magazine NY" and the burger sign says Bradenburg or some such place in Florida. I checked the New York one, at least the Magazine exists, but they have not done a best of rating since 2018, and going checking their ratings going back to 2014, 5 Guys was never voted best French Fries. It was over $30 for 2 burgers and a large fry, and the fries were not good, burgers were just o.k. at best. I won't be going back for at least another 10 years. read more

I've ordered here without issues but my most recent visit on 2/19/25 has me not wanting to go back. I didn't catch the girl's name, but she's short, skinny and long brown hair. She is INCREDIBLY rude, has an attitude, and is just overall not a nice word. I got my order and took it home, only to realize my burger had NO patty?!?! I understand the workers aren't robots but how do you forget the most important ingredient??? I immediately went back and was unfortunately helped by the same rude girl, who refunded me my money. Will not be back. read more

Generally pretty quick and good service. Almost never have any complaints with my orders

Actually blown away!! We order five guys pretty often, we placed an online order tonight, got home, opened our burgers and one burger had absolutely no patties what so ever, I obviously called to ask for some kind of refund, or for them to remake the burger and they had no problem with doing so, my fiancé drove back, and they were VERY rude towards him once he told them to "have a good night" and starting making comments while he was walking away, i get being busy and forgetting things, but making snarky comments towards a customer who's order YOU messed up is honestly unbelievable! read more

just now NEW The staff was less then friendly. Their "100% real ice cream" is a complete joke. I had ordered a strawberry shake and for how fast it was made, you can tell its soft serve. Needless to say I can say do NOT order milkshakes from here, unless you like watered down shakes, and also it was half melted when she handed it to me. read more

Five Guys - A poorly made milkshake - Burgers Near Me - Vancouver, Washington

Amazing service, both the counter girl and cook were so friendly. Food was hot and delicious! No pic cause I already ate it..

Team work is top tier! I come here often and every time the team is always working so efficiently. Thank you!

While the employees here are good, the owner/manager skimps. This is the only Five Guys out of 7 I've been to all over the country that can't even fill up a cup of fries. It's not the employees - it's the owner! I've seen the owner chastise an employee for filling up my fries and made them knock some off the measuring bin they keep at the fry station. For these prices, this is hands down the worst Five Guys I've ever been to. Small portions, nice employees, cheap owner. read more

Fry machine was broken. Guy was friendly / apologetic and subbed shakes instead. Got home and a whole burger was missing from the order. It was on the receipt, just not in the bag. Pretty disappointing attention to detail. read more

Traveling for work and decided to stop at this location. Food was super cold and the burger made me sick.

Not impressed. Just an average burger. Definitely not an I&O. And absolutely not worth the $10 it cost me.

If you like soggy, tasteless fries and your burger served on a carboard bun then this place if for you! Of all the 'gourmet' burger chains this is the worst Ive had. Even the crappy 1/4 pounder with cheese at McD's blows this burger away and that's sad. It's as if scientists were tasked with 'make the largest bun you can that tastes like air' and they were 100% successful. Do yourself a favor and make the short drive to Killer Burger, THAT's how you do a burger. I just literally microwaved white castle burgers for 40 minutes per side and got more satisfaction on a paper plate outcome than 5 guys fresh off the grill. Sad. read more

Ordered curbside at this location. I was eating my food after I got home and I was about half way done with my burger and had gotten a pretty decent chunk of plastic in my food. I called the restaurant to let them know what had happened just as a heads up to help them, and they unfortunately didn't even really seem to care. All that was said was "oh that's not good. I'll let someone know". No sorry or anything. I understand accidents happen, but an apology would've been sufficient at least. Fries were pretty good though. Guess they got that going for them lol. Customer service, not so much. read more

Five Guys - Plastic found in my burger. - Burgers Near Me - Vancouver, Washington

Not worth it. Very poor customer service, and wrong order that was late. Apparently they do not check their online orders with any regularity as I placed my order at 10:32 (per receipt) and I was told they didnt receive it until 11:00, which is when I was supposed to pick up. I waited for them to make my order, and then they got it wrong and I had to drive back to get the correct milkshake. The burger was okay, as was the milkshake, but not worth the trouble of putting in an order, driving there, waiting for my order, driving back to correct my order, and having 10 minutes to eat. Just not worth it. read more

We each ordered a BLT on a burger bun, french fries and while I got a strawberry milkshake my daughter got some other beverage. I would give the BLT a 2 star rating (dry, cold and bacon was overly crisp), however my daughter thought her BLT was quite good and gave it 4 stars. The sandwiches & fries were stone cold which is Doordash's fault for not outfitting their dashers with portable heat retaining carriers. Wish 5 Guys would offer Salads! read more

Very very good service. Also extremely careful with gluten free orders. Everyone was extremely friendly. We came through driving home to Tacoma in a snow storm. They were awesome. read more

I think my review could be applicable to any Five Guys, since I've had relatively the same experience at a couple different locations. Service is good, place is clean, milkshakes are bomb. However. Their cajun fries are insane, and not in a good way. They are so thickly coated with the cajun spice, your fingers will turn orange. They are so unpalatably salty. It's like a potato zipped itself up in a salty cajun sweater and sheds little salty, cajun fibers everywhere. They are practically inedible. The lack of bun-toasting for the burgers confuses me. My husband got a cheeseburger and I got a veggie sandwich and neither buns were toasted. My $4.29+ sandwich was something that called back to times where I went to BBQs and had to assemble some vegetarian-friendly sandwich with the random ingredients around. Cold, soggy bun that fell apart while it vainly attempted to retain its motley crew of assorted vegetables, ketchup, and mustard. An absolutely bland and tasteless blob of generic and unflavorful bun with lukewarm vegetables. My husband's cheeseburger was nothing remarkable per his response, only that "I forgot how thin their patties are." The redeeming aspects were, as I mentioned earlier, their milkshakes, which are stupid delicious. The restaurant is very tidy, the free peanuts are a nice snack, and the employees are quick and polite. It's definitely not craveable. If I could take Five Guys' regular fries (not cajun!!) and pair them with In-N-Outs grilled cheese (or double-double, for the meat-eaters), that would be an ideal combo. But FG doesn't toast their lethargic and bland buns and their fillings are "meh." I feel there are better options out there. read more

I'm hungry just writing this review! I was convinced to try this place out even though I was extremely hesitant to because of the hype. In my experience, the bigger the hype the stronger the disappointment. But disappointment would not be a noun i'd used for Five Guys! I got the Bacon Cheeseburger with almost all the fixings and a coffee + Oreo cookie shake. And let me tell you, the shake was one of the best things i've had in my mouth. I could swim in this shake, it was THAT good. The burger was delicious as well, you can choose to get different sizes of meat, I just got a regular patty because I wanted to load it with all my favorite veggies. I was impressed by how many options you have as far as the veggies go, and I definitely took advantage of that with no extra charge to my burger! HELLO, LOVE THAT! I WILL say, my only tiny complaint is getting my fries in the paper bag, just thrown into the bag with no holder. Its not good for commuting with it as the grease just seeps through the bag. But other than that, i'm coming back for more! read more

Five Guys - First time! Coffee and Oreo shake. - Burgers Near Me - Vancouver, Washington

That was just....awful. Lifeless, dry burgers (4 out of 5 made incorrectly), slimy gross mushrooms that we didn't order, missing an order of fries, but we ended up throwing out the other because they were over cooked and gross. Ketchup tasted bad -maybe fermented? Oh and the attitude of the girl when I specified we needed bottled water since we are driving. All of it. With Killer Burger nearby, this place needs to step it up. It'll be our last time at Five Guys for sure. We'll hit up McDonalds before coming back here. I can't believe I just spent $60 for that mess. read more

I work in customer service. I ordered on the app and it kept saying "I'm progress" and after a half hour I finally come Yo and ask if my order is ready and the lady apologized for the wait and asked the guy next to her and he just goes "yeah I've been calling it for a while" - I never ordered through the app and also the app didn't show my order # and I was waiting for him to call my name. I was having a terrible day just wanting some food and typically if a customer waited as long as I had where I work we would've given them a free drink or a free item or voided their payment. Terrible customer service and very disappointed - I know customers are rude but keep your composure and please just be nice and you somehow failed at that. read more

Decent if overpriced burgers stacked on the worst buns in the history of burger buns. Seriously, they would fall apart even if there was nothing on them. "What type of bun should we use for our premium fresh beef burgers?" "It doesn't matter. Whatever is the cheapest." read more

It was good, but honestly thought the burgers would be a bit bigger. For the amount of topping they over it's like it needs to be a bigger surface to put them on. Everything was spilling out and had to take a few things out to even eat it normally. The burgers and fries taste really good! read more

Five Guys - First time here. - Burgers Near Me - Vancouver, Washington

See all

I ordered curbside pickup because I had my 2 year old and called to let them know I was here because I had checked in but just wanted to make sure they knew so my food didn't get cold and they said no problem it would be out. 20 minutes later I'm still waiting outside and finally went in and they had it sitting on the shelf. Really frustrating. read more

My mind's telling me noooo ... But my body ... my body's telling me yeeahhaaasss! Baby ... I don't wanna be a fattie But there is something that I must confeeeeaayyeesss. I don't see nothing wroooong ... with a little Burger n' Fries (with a little burger 'n fries) I don't see nothing wrong (bae bae bae) R. Kelly and my trainer would surely forgive me for leaving my nearby gym after a strenuous workout ... and heading directly here for a Five Guys Double Cheeseburger and huge order of Cajun Fries. Sometimes, you've got to give in to your urges ... especially when it is a diet-killing fast food burger with unlimited toppings. My recommendations: * Don't be shy about doubling a topping ... like Jalapenos * A regular Cheeseburger here is a double * Get a "little" if you just want one beef patty * Grilled Mushrooms & A1 Sauce for a Steakhouse Burger * Skip the stale peanuts and save room for the fries * Cajun Fries are good ... Regular Fries are better * A "small" order of Fries is way too many ... share This Five Guys location was slower than any I've seen (slow night and slow service). The burger and fries were classic Five Guys, but the burger builder was off his game. It took multiple attempts to get my burger and my wife's burger right. They kept mixing up the two list of toppings with parts from each list. Not sure how that happens, but it added 25 minutes of waiting on top of the original 10 minute wait. In the end, I did get what my body craved ... despite my mind telling me noooo ... I don't see nothing wrong ... with a little Burger n' Fries. My mind's telling me noooo ... But my body ... my body's telling me yeeahhaaasss! read more

See all

The customer service tonight from two employees Was extremely rude and bad attitudes Argumentative and totally unnecessary Will not be returning read more

This place is closed. For the past few nights we have been wanted to have Five Guys delivered but the website and delivery service have said 'unavailable.' But there was no indication that the business was closed. Decided to bite the bullet and drive up there to place a to-go order the old fashioned way and the place is dark. No sign about the closure, nada. read more

Five Guys - Burgers Near Me - Vancouver, Washington

See all

NE 78th Street between Hazel Dell Blvd. & the 5 Freeway I'm going to keep this one short since most of you are familiar with the experience that is 5 Guys Burgers & Fries. First thing's first...service is extremely nice. I always feel welcome when coming here Second...though... they are freaking expensive and despite the complimentary peanuts (which I did not touch,) so I still neglected to find value. I seriously paid a little over $12 bucks for a typical combo - Burger, Fries, and a Drink. Food quality has waned since my last visit. My burger was ok at best (my biggest issue being a lack of discernible flavorful seasoning,) but despite the great combination of ingredients was still rather insipid and the Fries while very delicious (drowning in Cajun Seasoning) were grossly undercooked and flaccid. Out of a regular order which does come with a nice copious amount of fries I think I had a total of 3 before throwing the majority away. Decor is red and white with lots of newspaper cutouts of recognition they've received. There is plenty of parking available in this Strip Mall lot. Coming from California (for over 20 years) and using this chain as a nice alternative to the In n Outs available I was especially sad to see that things had changed in their food. read more

See all

We were there on a Monday right before lunch. Female at front counter was extremely friendly and helpful. She couldn't have been nicer. Hamburgers extremely over cooked, meat was very dry. Fries were also over cooked. The kitchen needs attention. It will be a long time before we go back. Would not recommend this location. read more