Hands down the worst McDonald's situation ever. If you're going to show this much lack of respect for customers and the dining room itself, just close your doors forever. No one is going to miss this place. Litter covered, and I mean COVERED the floor. Straw wrappers, entire servings of fries, cup lids, receipts, you name it... half the dining room was blocked off, seemingly because no one wanted to put forth the effort to maintain it. The five available tables were all dirty with salt and used napkins. The accessible table was the only one available, probably because it sits smack in the middle of the room. Every single person has to walk past it from the door to the register. I got brushed on the back of the head when some young noisemaker went back for his fourth refill. Most of the patrons were making themselves feel important by talking at the top of their lungs about mfers and such. Not the most welcoming atmosphere, but I'm the tourist here. Clearly. I had a cheeseburger on one of the stalest rolls ever left way too long on the shelf. Not really the kind of place you go back to complain and ask for them to remake it. Some flirt at the counter asked repeatedly for his nuggets to be freshly dropped, apparently not something they do often. Jeremy ordered his usual smorgasbord of items, but didn't even finish his first burger because they got his special request toppings wrong and he said the ketchup ruined the whole thing. That's saying a lot - when Jeremy doesn't finish a burger. Nothing like spending the very last of your money before your next check on a bag of inedible "food." read more

McDonald's - Half the place blocked off. Every table dirty. - Fast Food Near Me - Silver Spring, Maryland

I decided to dine in for breakfast and ordered 2 Hotcakes and sausage and 2 sausage burritos and two LG sweet teas. I told them I was dinning in and she still put my food in a bag! Once I got my food out the bag I was missing my fork and knife, No straw for my drinks, no Butter for my Hotcakes and only 1 syrup! So when I went back up to ask for the stuff they forgot to give me she had an attitude! So then I ask for 1 extra Syrup and she charged me for it! Who eats 3 Hotcakes with 1 little Syrup ! And to charge me after forgetting all my other stuff is ridiculous! Horrible customer service! I will never go back to this McDonald's again! read more

If you are driving, this might not be the best McDonald's for your dining experience. I don't understand how a McDonald's that's located at a major intersection has a parking lot that can accommodate only 4 (maybe 5 cars). Once you enter the parking lot and realize that there is not place to park, there isn't even enough space to turn around without having to alternate between drive and reverse 6+ times. Also, you better hope that no one drives directly behind you because I don't even think that there is enough room for one car to leave as another one enters (even without having to make a 10-point turn). Ok so I understand that the employees cannot control the parking situation; however, they can control their attitudes. After ordering my breakfast combo, I politely asked for a small cup of ice for the coffee. In rude manner, the manager was like you have to pay extra for a cup of ice. She said it in a way like I was supposed to know this information. It's not like I wanted a huge cup of ice, I just wanted to add a couple of cubes of ice to my coffee since they tend to brew the coffee at 1,000 degrees. While this was not my most pleasant experience at a McD's, at least the food came out fast, hot, and correctly. read more

McDonald's - Very small parking lot. - Fast Food Near Me - Silver Spring, Maryland

Kiosk was slow. Staff attempting to guide customers were poorly trained. Lines everywhere. Staff attempting front cashier area refused to take orders referring customers back to long lines at the kiosk. Slow service. Kiosks didn't print receipts and service screen didn't track order processing status. Indifferent staff made the experience worse. This is my last venture into this establishment read more

It's McDonald's. You know what you're getting before you walk in the door. The food is already processed, ordering is automated. Though I will say there is always a crowd here so it is a surprising destination for a lot of people. Just do not plan on using the parking lot, it might be one of the smallest I've ever seen. read more

Becareful of this place especially if you suffer from IBD and you have a medical card they will not let you use the restroom unless you purchase something. I had to use the restroom and this tall aweful guy security refuse I even showed him my medical card and he said he does not give a shit. They do have a law in Maryland called Ally law for refusing to allow people with medical condition to use the restroom. He wanted to hit me because I argued with him that I need to use the restroom then I will purchase an item. As he open the door he was telling me I told him I would call the police then proceeded to tell me McDonald's is private establishment no it's not it's open to the public. Becareful of this man and stay from this McDonald's for your safety especially if you suffer from IBD. read more

Dirty Bathrooms, No Charging Ports For Devices, Rude Customers/Employees, Barely Any Sitting Room Since They Love To Block Out The Right Side of The Dining Area. Ordered 2 McChickens And They Were Soggy. Wouldn't Recommend. read more

My boyfriend and I decided to get McDonald's breakfast this morning I ordered a sausage egg and cheese McMuffin meal and a mango pineapple smoothie I eat my hash brown and I open my sandwich to this great way to start the day almost eating a hair that ISNT yours color wise length or texture I will NOT be returning this location is either always dirty or has a long slow line read more

McDonald's - Fast Food Near Me - Silver Spring, Maryland

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Went to this establishment on 10/19/24 to get breakfast and use the restroom and was met with aggression and an employee pulling a taser and turning it on me. The employee, Jeffery went and pulled a taser out and turned it on after I repeatedly asked for the bathroom code before purchasing anything due to a medical emergency. Instead of assisting he was filled with hate and aggression and would not provide his name until I called the police to assist. After asking his name multiple times since no name tag was on the uniform he proceeded to taunt me by saying I could get it if I paid. I continued to state I planned on buying food but had to use the restroom first. He refused to provide the code and after I took a picture to be able to show corporate due to not receiving his name he went and got a taser. After speaking with the "area manager" Kimberly and store manager Jacqueline they both are making excuses for this inexcusable behavior and refuse to provide the business owner contact information because I think this is beyond their control. I have met with so many reasons why he pulled the taser out and NONE excuse his behavior: I been told he used the taser due to recent robberies and because I could of been homeless and the issues they have with them in the AM. This is acceptable and ACCOUNTABILITY to all parties involved needs to occur! read more

This McDonald's in Langley Park Plaza is very hit and miss! Sometimes it's good sometimes it's bad. The service is fast but often the breakfast is mediocre. On 3 occasions my bacon, egg and cheese biscuits were bad. The dough is not completely cooked and/or the bacon and sandwiches are lukewarm warm. It's a predominantly Hispanic staff no problem with that, however if you are not Hispanic the service is less than friendly. Just an observation There an unusually high turnover of staff. Do I recommend this one. Yes, for lunch only!!!! read more

I always get really sick from eating here..... stopped eating here noticing it was the food making me sick to my stomach.

I just bought from this store I order a big order and the manger refuses to give me sauces , because she said that "we only give sauces if you buy nuggets " I never knew that law. Literally worst costumer service they need to work on that it's ridiculous read more

Bad customer service. I went in today and the lady grabbed my seat out of no where and mad me fall just because I had my leg in another seat taht wasn't being used by anyone. And told me to get out after I order food, she was yelling and called me a B word. DONT COME HERE NEVER ! read more

McDonald's - This is the lady she needs to get fired - Fast Food Near Me - Silver Spring, Maryland

This is the worst McDonalds on the planet. They never open on time, the food is never cooked before you order because the manager doesn't get to the store on time. They are suppose to open at 6:00 am but this day they were just getting into the store no food was cooked and I was told I had to come back at 6:30 am and I said NO WAY. You need to close this store period. read more

I walked in with my son wanted to purchase a happy meal for him, it's No One in line just us. The two employees doesn't greet or take order from us. They talk to each other and ignored me with my son in line for 6mins. We decided to walk out without saying anything. No one care to have business there. Bad customer services. read more

McDonald's - The store in Silver Spring - Fast Food Near Me - Silver Spring, Maryland

In all honesty, if I could give no stars I would. Nowhere in the entire universe does it take over 20 minutes for a single hot and spicy. I even got it plain. problem is they're understaffed, the manager (god I hope she's not actually) has a stick permanently up her ass. she got mad when I told her to stop worrying about online orders and actually deal with the people INSIDE the store. save your time and money, spend both elsewhere. Oh I forgot, because of all this i Missed my bus. So all in all steer clear. read more

McDonald's - My plain hot and spicy with "extra" pickles. That's barely anything tf. - Fast Food Near Me - Silver Spring, Maryland

Very clean compared to other mcdonalds and also has the kiosk to order to ensure orders are taken quickly. Also a very speedy mcdonalds I recieved my order in less than 5 minutes. Overall a great experience! read more

First of all I dont not live in MD, someone hacked my app, ordered lots of food, never picked up the food but the McDonald kept the money. In the end I got my money back from the BANK for this fraudulent charge. Shame on you Manager for saying he do not ask for ID or ATM card when someone places an order on the APP when they pick up the order read more

I say fire her she would make people stop wanting to get a quick bite there. She is not showing professionalism in her work space, even tho it's McDonald's you should still have respect for people that eat there. Why pull a taser on a homeless women that was eating her fries in peace. (When she got on the phone with the police she went to the back of the counter and put it away fast.) read more

Terrible service. They forgot apart of my order and few of the workers there spoke English, so when I tried to explain my order was missing they pretended like they didn't understand. I had to show them a picture of my missing item and my receipt. Only then did they give me my cold food sitting inside another bag with other stolen food from people who forgot their order. read more

Another day, and my love affair with the McDonald's Dollar Menu continues.  Food was great and service was fast. As an added bonus, no fights broke out among patrons during my visit today. I do tend to like ketchup with my french fries, but none was offered to me when I picked up my mobile order. This was disappointing. What's more, both ketchup dispensers on the beverage station were empty. This was frustrating...but we all have crosses to bear in life and today, this was mine. I will survive.  :-) read more

McDonald's - Fast Food Near Me - Silver Spring, Maryland

I went to the Silver Spring McDonalds , just off the metro on the night of Nov 14th, 2021. All I wanted was some piping hot salted fries ! I ordered a medium fry. Got outside and across the street, started eating em. They were barely lukewarm! What in the hell? I was starving tho . I barely made a dent in them before I chucked those damn near cold into the nearest can! So disappointed! This particular McDonald's is almost always hit or miss. They lack consistency! read more

Last month I was riding the Metro home from the Kennedy Center when a shooting at a metro station down the line made all the trains stop for the evening. We had to get off in Silver Spring. Just down the street on the corner under the shade of a big tree is a McDonald's. It is a great setting for it. I waited here for my ride from my daughter. When she got there we went inside for a quick bite as the time was now after 7:15 pm & I had not eaten since the early in the afternoon. The place was just a little bit busy. With 3 locations to put in your order this wasn't a problem. There was on order board inside and out plus the main counter. We did our order of two spicy McChicken sandwiches, fries, an ice tea and sparkling water at the main counter where the manager rang us up. The McChicken sandwiches were on the dollar menu at 2 for $3.50, a great deal! The ice tea and fries were also part of the dollar menu. We didn't have a long wait for our food but there were problems with the order. They don't have sparkling water as part of the soda station but the manager did not point this out when we ordered. We got a refund and bought a bottled water. Also I only received one of my two very delicious & spicy McChicken sandwiches even after stating that I wanted two of them at least two times. When my daughter attempted to correct this with the same manager she would only ring us up for another one at the regular price for one! We gave up! As for the restaurant itself there is a small narrow parking lot on the right side of the building. You need to be careful when you maneuver in it. The seating section around the corner on the right from their service counter was dirty with trash on the tables. I really can't recommend the service or the dining accommodations here! However, I can tell you that l'd get the spicy McChicken sandwiches again somewhere else! Until next time be kind to each other. @yelpdc #mcdonalds #spicymcchickensandwich read more

Their walk up window is open after midnight sometimes even though they close at 12. Fries are crispy perfection. Burger assembly had the cheese a bit off center. Worst thing is the location due to downtown Silver Spring traffic rules like no left turns and no turns on red. Still, it's worth stopping for a late snack since nothing else is open. They also have mobile curbside ordering, but no drive through. read more

My door dash order was completely wrong. They got 1 out 3 item correct. They were be breakfast biscuits, hard to mess up right? I emailed the corporate website & was assured a rep from the local franchise would reach out to me. 5-6 days later, nada! Poor service read more

A-OK McDonald's that's right next to the Silver Spring Metro and bus station, so it gets an... interesting crowd. But my Egg McMuffin was assembled properly and my hash brown was cooked to the proper brownness and my coffee was absurdly hot. Isn't that what McDonald's is really all about? read more

McDonald's - McDonald's in Silver Spring - Fast Food Near Me - Silver Spring, Maryland

The don't offer water cups. And it's hot outside! outrageous. The "manager" even got very aggressive with me because I let her know that. The lack of consciousness. I hope this is corrected!!! Her words "do you see water over there!" When I asked "Do you happen to have water cups ma'm?" No outlets or anything. I understand they want to avoid loitering but still sometimes things are taken too far. read more

This McDonald's fully convinces me that you have to be actually mentally slow and physically slow. Honnestly it's pathetic.

The food is mediocre at best and the service is horrible. One of the staff members (lady with grills)in particular is extremely rude and when I told her that they gave me the wrong sauce for my order she threw it on the counter and said she would not be giving me the correct one. The place itself has a bunch of homeless people roaming around it all of the time and it is very unsanitary.There is constantly dirty mop water on the floor and it's just completely unprofessional over all.Someone need to call the department of health it's a gross environment. read more

Really sad to see the only "healthy options" are removed during the sah time period. I understand limiting the menu but there are only the highest fat options available. No salads or grilled chicken. I'm not saying those are healthy but they are healthier than the other items on the list. I never really was a fan but if I have to stop there on a trip I at least get a salad no chicken and a black coffee. I feel like this is just encouraging unhealthy eating behaviors for people stressed out right now. Opinion of McDonald's is even worse after finding out about this today. read more

Awful McDonalds. The many one star reviews are well deserved. This place is dirty, understaffed, and the parking lot is laughably small (5 spaces). Takes about 10 minutes to be served after placing your order. If you must go here, arrive on foot (no drive-through, and again the parking is ridiculous) and preferably, order in advance so your food is waiting for you when you arrive. read more

I had an issue with my order and wanted a refund, I asked for the manager and completely unhelpful. The people who work there barely speak English. I emailed corporate to fix the situation and they told me the manager would reach back out to me and a week has gone by.....nothing from the manager. I will never step foot inside that location. read more

This McDonald's has no drive thru and almost no parking. Across from Silver Spring Metro and multiple bus lines as well as walking distance from downtown Silver Spring, it is reliant on foot traffic of people on their way to and from the subway and the surrounding area. There aren't too many fast food chains in the area, no burger king, wendy's, KFC, etc. in the area, so good if you want something fast and not too expensive. Always request to go from self serve kiosks, otherwise they make you enter your table tent number so they can bring it to the table, but they don't really have table tents. So get it to go and bring it to the table. It can get crowded because there isn't a lot of spacebetween the counter and the door. read more

This McDonald's is a Maryland landlord; not because of its location history, because it's slowly prepares you for what's ahead. The bummy atmosphere of this McDonald's with panhandlers describes Maryland to a Tee. You'll recognize where they came when you see them in your state. Beyond here Maryland is simply rude. read more

McDonald's - The place is cleaned inside. - Fast Food Near Me - Silver Spring, Maryland

This joint was always a staple when I stayed at my friends house during those dog days of my Fort Lee experience. Weekends were often spent in DC and I often laid my head at my friend's SS apartment. After a movie or other not-so-late-night experience, we would head here for a quick snack - usually resulting in consumption of a Big Mac or other Ray Croc "concoction." Service is hit or miss - some days I walk out thinking that life is grand, other days I walk out thinking my wallet just got raped and left a bad taste in my mouth. But if it's us after a night out, we usually don't care - I'd otherwise just avoid it when I'm sober. read more

The food is always pretty quick and the service isn't bad. Since it is in downtown Silver Spring.. it is a bit.. .. you know. ghetto lol. but it's funny.. during lunch you can see business people dressed up .. and then you can see hoodlums that have skipped classes. very diverse crowd that comes to this mcdonalds. everyone keeps to themselves and are united by one thing - a craving for mcdonalds. read more

I get the two stars . Why did it take over 5 minutes to get my big mac meal? Because people just decided not to make it. As I stood waiting for my order, others who ordered meals after me received theirs. Luckily, one of the people behind the counter noticed me standing and waiting for awhile and yelled for someone to make my food. Another annoying thing besides lack of fast service is service. The cashiers are friendly, but I don't think evening rush hour is a time to be striking up conversations with customers when there are lines going everywhere. One plus is they did try to keep the floors mopped up and dry as the evening rain fell steadily. This McDonald's is super chaotic and busy, and it made me feel very uncomfortable with the quality and level of service I and other customers received. read more

Want to get assaulted because you like nuggets? This is the spot! Ever wanted to feel like you needed to get shanked for a big mac? You got the right place! I have never seen a place that has this many arrests in front of it, let alone somewhere you can buy a "happy meal". Im pretty sure the only happiness you can achieve here is leaving with both your food and your wallet. read more

Worse mcd I ever been too The people are just too rude and this one lady was just being rude Ughh it just pissed me off so I told the Manger and she was saying I was lying But it's whatever now Not worth spending ur money here parking is small N no drive thru read more

They get two stars because the food is edible. The service is terrible. It takes FOREVER to get your food. It doesn't matter if you go in when its busy or empty. There is never anyone working in the back so no one is actually making food. It's the craziest McDonald's I have ever been to, ever. Of all the McDonalds across the United States this is the worst. THE WORST! read more