This place hit the spot when we needed an emergency, quick meal in Hyattsville. We went through the drive thru. It was super easy to order, pay, and pick up our fresh, hot food, without any issues. We ordered a McChicken, Nuggets, Fries, and Hi-C Orange beverages. Everything came out perfect the 1st time. They nailed the mark on all requests. I highly recommend this McDonald's, and hope to return. read more

Very clean and efficiently run McDonald's. The staff went out of their way to be helpful. Food came out quickly and bathroom was really clean. read more

McDonald's - Fast Food Near Me - Riverdale, Maryland

The staff here is amazing the service is really fast and they assist you with anything you need quickly, they are never rude and the one staff member that stood out to me the most was "Juan" he attends me with a smile on his face and overall the service is amazing! read more

McDonald's - Fast Food Near Me - Riverdale, Maryland

This is probably the seventh time that this is happened at this location. This is the first time I'm saying something about it. This is unacceptable. I personally am not only am I disgusted by pickles, but as you can see, I specifically ask them for only cheese and only ketchup. They keep changing these young kids in and out, and they cannot read nor understand the difference between only and everything don't go here read more

McDonald's - This is a only cheese only ketchup double cheeseburger that they put pickles on - Fast Food Near Me - Riverdale, Maryland

Not my store, not my problem. That was the response I received from "management". Ordered fish, got a hamburger. Simple exchange as a courtesy? No. Different set of arches read more

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I am writing to express my dissatisfaction with the service I received on Monday, June 10, 2024 and Wednesday, June 12, 2024 at your McDonald's Restaurant located at 6228 Baltimore Blvd, Riverdale, MD 20737. I ordered the combo meal on both days, which was 2 cheeseburgers, fries and drink. I was very disappointed when I received my order. The cheeseburgers were "lukewarm", and the fries and apple pie were not "hot." Not to mention, there were no napkins in my bag nor was I offered ketchup to go with my fries. I was very surprised to receive this type of service from this particular McDonald's because most of the time, when I have come here the service has been EXCELLENT. I am not sure what was happening on these two days, but I was very disappointed with the service I received. I would really appreciate it if I could have my money back. read more

Yay! 24 hours it seems like nothing is ever open late. This always works for a late night owl who is always up needing a coffee when other places are closed. Plus, fries and ice cream are always a good thing! read more

McDonald's - Fast Food Near Me - Riverdale, Maryland

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This place is disgusting asked for my food to be cooked to order only for them to make me wait to give me stale food. Here's the kicker I go back in to aske for my money back and the manager says that she will Take care of me and give me fresh food so I say ok. I wait for the food only for her to give me the same food back ,the burger I bit into! This was the worst experience ever they have horrible customer service and I think there racist! read more

Stopped at this McD's for breakfast and because I had extra time, I went inside. Every crew member behind the counter was getting it done in Spanish. Not a single English word was spoken. It should be strange to see that in America, but it's not. Despite the Spanish, they had my order correct and I was able to pop a few ice cubes into my insanely hot coffee before heading out with the Egg White Delight. read more

McDonald's - McDonald's in Riverdale - Fast Food Near Me - Riverdale, Maryland

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The double quarter pounder is so good. I love it. I even get an extra slab of meat on it. The service here is slow though and I have gotten an uncooked chicken sandwich read more

I have learned an expensive lesson at this particular McDonald's. DO NOT go through the drive-thru if you want your order done neatly & correctly. I ordered the new sandwich - Bacon & Cheddar Cheese Burger and the sandwich was slightly thrown together with the jalapeños on one side of the box instead of on the sandwich. I would have liked to have the jalapeños marinated on the meat. I ordered a LARGE fry and it was not full. Why pay for a large size box and the quantity was that of a small fry? Lastly I asked for extra caramel on ALL 4 of my medium size frappes. They provided an open top cup with the extra caramel. Why?!?!?! There was NO caramel inside the cup on the frozen drink nor was there any caramel along the inside of the cup. The caramel would have been better IN the drink. It's like... THINK, please... Common sense and asking questions for clarity must be a thing of the past. Extremely disappointing... read more

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Food-always hot Customer service-just had a run in w/ one of the cashiers...she thought that she was going to get over & the manager was going to have her back...ugh, NO BOO...you were not right! The manager rectified the situation & all is still right w/ the world! read more

Best McDonald's in the area. All items available at all times (ice cream and smoothies) no matter how late at night, if they don't have it then they are telling the truth. This McDonald's is one of the busiest for the same reason that they do their job right. read more

This is one of the better locations in the area. Fries come out hot and perfectly salty, nuggets hot and not soggy, and burgers cooked pretty good! read more

Cash only after midnight It's never okay to tell your customers cash payment only. What if I don't have cash I know u try to cut Macdonald % off but hopefully u get cut and they turn u off read more

Drive-thru: I had an egg McMuffin and it was delicious. Iced Vanilla coffee- standard. Why the full 5 stars? Location had staff taking mobile orders outside which optimized the drive thru experience. Got my fast food "fast". Sometimes gotta appreciate the simple life. read more

I always have a good experience with this location--yes they are slow, but I appreciate their service. I once forgot my brand new iPhone 6 & they had it waiting for me 1 hour later behind the counter. It's a local meeting spot and third place for several diverse groups. This evening I was having dinner with my children and a group of senior citizens celebrating offered us 3 large slices of cake..! read more

Terrible it look like no one wanted to take orders and when they did took oders they were rude, took almost 20 minutes for my food to come out this is not a fast food places. TERRIBLE SERVICE!!! read more

Stopped by McDonald's on my way home from the gym. Hadn't eaten at this place in about 10 years. I wanted to try the old bay filet of fish. Turned out really decent. One thing though. McDonald's Fries aren't as good as they used to be. . They had tropical sprite which I love. And the cookies are still soft and chewy. read more

This place seems to always be very slow and your order comes out wrong. I guess it's the standard they hold here considering the getto people that come in here. Collage Park Mc Donald's would have been a better choice, it's not too far from here. read more

This McDonald's location is the busiest I've seen. However, they are quick and 90% of the time, my food is always fresh and no issues. They will occasionally run out of ice. read more

Unfriendly, unhelpful counter staff. Card reader didn't work and they didn't know how to fix it.

Ordered the bacon, egg and cheese combo. I substituted the hashbrown for fries. It took awhile to prepare it, understandable the breakfast sandwich had to be prepared. The fries were hot, but the biscuit was hard, as if they prepared it in the microwave. Ive gotten the same at breakfsst and the biscuit is always fresh. If they plan to do breakfsst all the time they must be prepared to maintain the same quality all the time. Nothing can destroy a biscuit sandwich worst than a dry biscuit. I didn't complain becsuse it took long enough to get this hard biscuit, i can only imagine how long it would take to get a fresh one. Oh well, I won't order breakfast any time other then breakfast from now on. Overall this McDonalds location is ok, always someone cleaning the lobby and bathrooms. The staff is pretty good for the most part. Just need to make sure the breakfast food is consistant at any time. read more

This place has made a MAJOR overhaul in the past year or so. There are still people taking orders outside but they're actually efficient now. Even when there is a line, it moves pretty quickly. Also, my food is typically hot and fresh. They still get little things wrong here and there, like giving me a medium drink when I ordered a large. But, now they fix it without issue. The restaurant is pretty clean. The floors aren't sticky, which seems to be a requirement for most McDonald's restaurants. read more

Worst ever, place was super dirty, old sticky soda everywhere and straws were scattered everywhere, didn't even know where the straw dispenser was, also the sprite was flat which for mcdonalds is pretty impressive. When my food came we were missing items and the fries were cold, i then tried to eat my snack wrap just to find a big disgusting hard piece in my chicken. read more

Amilia keeps messing up orders with the app I place she says it doesn't work and I use it there with other servers. My daughter ordered a coffee and bagel sandwich with app and she chargered her for just coffee wouldn't give receipt and we just left without sandwich it's a hassle every time we come with her. She has a stank attitude as well and doesn't want to fix any mistake I had three incidents and I've been pregnant the times so this is upsetting read more

The McMuffin is really good well cooked and the breakfast meal was the best meal I ever had

I can not believe McDonald's sold an egg white sandwich that someone had bitten off the muffin and rewrapped the sandwich for the next customer. Completely disgusting... read more

One of the worst McDonald I've ever been to. The Employee got an attitude with me because I wanted an order that was missing. She made a big fuss about how the food was there but it was not. She start giving me a big order and refused to give me another. Eventually another employee helped me but then she went and started Talking with Other employees about how I was wrong. Horrible customer service. read more

Customer service is the last thing on their minds. They have people running around the outside as they believe this is how to help people so they clime over your car to look as there's something happening. Stop the smoke and mirrors of helping and help by getting the orders correct and fast (fast food). Out of 5 trips here only once correct ( I didn't tax them, I only ordered a drink.) I don' want too give them 1 star. read more

Probably the most incompetent McDonald's I've been to. Not just one bad visit, been here probably 20 times. 5 of the visits have involved food not being ready, being told to move ahead and they'll bring the food out, and it never happens. Unfortunately it's the only place around open late for food besides 7/11. Like this place goes past the regular meme incompetence of the ice cream machine always broken. At least the people working are nice. They just seem horribly busy and unorganized. read more

Food is good staffs are friendly I try to look for an outlet and the staff pointed to it. But the outlet was very high up only 1 power outlet in the mcds for customers . read more

So this is the McDonald's that is my neighborhood. Staff are nice and friendly but management sucks. I walked in from the drive thru because my order was wrong and the manager on duty ignored me and made eye contact me with more than once. It took for me to say can I be helped please for her to stop what she was doing. She clearly saw me walk in with my receipt and food. read more

I not given it no stars the most expensive mc.d in the area everything cost extra and they put it in very small print if they are making any money because they are located at a strategic spot were there is no other place around them then this application should have 5 star up and 5 star down i.going for the first star down read more

I did not get what I ordered. To add insult to injury what I received was inedible. Every time I go to this McDonald's it is disappointing. I have learned my lesson. Not again. read more

I do most of my own cooking, so am not a regular fast food customer; I'm giving this store 4 stars not because of the food - I mean, it IS Micky Ds, you don't expect great food - but on the occasions when I do stop in, the customers service is very, very good. Everyone always friendly, service is fast and efficient. It took a few extra minutes for my sandwich the other day, so they gave me a free apple pie, because I had to wait; a nice touch! read more

McDonalds has spent countless dollars advertising that they now serve breakfast ALL DAY. I miss the message that it's SELECTED breakfast items. I wanted the Deluxe breakfast at 11:00AM and I was told that breakfast was over and they are serving lunch now. read more

Worst McDonalds in the area! Using 2 lanes for drive thru and ALWAYS getting order of cars wrong. Food is mediocre--today I ordered a big breakfast and got an egg cooked like a McMuffin! Supposed to be two eggs and they only provided one. Manager is clueless and really does not care; when I complained about the issues with the drive thru he does not offer a resolution or even apology. read more

Horrible place to go!!! Breakfast Drive Thru is never open when I go and the funny thing is there is a huge sign saying drive thru is open 24hours. Well that is a lie! Been at the drive thru three times hoping it would be open before 6am is usually when I go and I always end up leaving because they aren't open. Save your time and go somewhere else trust me it's not worth the wait your not missing out on anything. read more

I honestly don't expect much from fast food drive-through restaurants, but this place is truly the worst. Since it is in our neighborhood, we go there sometimes. They are always slow and at least a third of the time the order is wrong and/or something is missing. Though not Hispanic myself, I speak Spanish fluently without a North American accent. They frequently have intercom order takers whose English is too poor to be taking orders from English-speakers without eye contact, but I have learned that it really doesn't matter because they are no more capable of taking orders in their native language. This IS NOT a case of foreign-born workers causing problems - the nearby McDonalds location in College Park and Riverdale Park on Kenilworth are staffed primarily by native Spanish-speakers and they are fine. This is a case of poor upper management - PERIOD! read more