This is the best Chick-til-A around. They are super organized. I'm telling you they don't miss a beat. Your food is always hot. The staff is always polite. I had a employee run after my car when, I accidentally drove off without my change. read more

Great spot off Ritchie Hwy. it's always packed and they run two drive thru lines. Staff is wonderful and the food is always prepared well. Love their Chicken Sandwiches and chocolate shakes. read more

Chick-fil-A - Drive thru sign - Fast Food Near Me - Severna Park, Maryland

I love Chick Fil A usually. This was my first time at this location and while the staff and service was good (we dined in), the food was average. The cheese in the burger never melted and therefore was horrible and the nuggets were too seasoned for my liking. With that said ... this won't stop me coming back. It might have been an off day. This locale is clean and convenient and I'd recommend coming here for sure. read more

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Today is 11/11/2024 which is Veterans Day. To my surprise this Chick-fil-A location Chick-fil-A Pasadena Crossroads, 8110 Jumpers Hole Rd, Pasadena, MD 21122 does not participate in Veterans Day free meals. I thought every Chick-fil-A nationwide participate in Veterans Day. I was very disappointed. read more

These guys constantly miss items on large drive-thru orders. Sadly, it's gotten so expensive I turn around at home and go right back for it.

Great food Prepared and served in efficient manner. Staff is very friendly and helpful. This is our favorite location.

The salads are always very fresh and have not been sitting forever. There are so many options.! I usually order the market salad, my favorite! The service can't be beat. The drive-through is quick and easy if you need to get back to work, but the best part is ordering from your table using the app and they deliver it right to you. The restaurant is always very clean and someone usually comes around to offer a drink refill or to see if you need anything. read more

One of my go to chickfila locations. It is conveniently close by and the service is always super quick and extremely friendly. The food is always fresh and consistent with what we expect. I do not recall ever having issues at this location as our order is always accurate. read more

This has to be the best location in America. They literally have my order in front of me before I even pay. The fries are always hot and fresh. The drive thru is insanely fast. I've literally been in the drive-thru line when it was wrapped around the building twice and I still had my food in under 2 minutes. How is that even possible. Whatever you are doing Chick-fil-a, you're doing it well. read more

Definitely not the typical Chick-fil-a experience. Hair in kale salad, took back offered nothing but my $ back. Must've been the color of my skin. Didn't even want to give the $ back for the drink, which was included with the meal. Talking about ummmmm you don't want to keep the drink. I said ummmm no you can take the whole thing back. Again, must've been that pesky skin color. read more

I don't appreciate the manager trying to rush me out of the line when he clearly sees a car in front of me. This is the first chic fil a ever where I've ever caught any attitude... EVER. I used to believe chic fil a had the nicest people on the planet. Probably not the case with the Severna Park location. read more

Absolutely the WORST place. Missed orders, wrong orders chronically. I live 3 mins from this Chick-fil-A and I avoid this Chick-fil-A Like the plague. Every 3-4 times I've been to this miserable location I've not received what I paid for. The only thing consistent is that you will definitely get ripped off here. Guarantee you will never ever get an order with something extra. Make sure you pull everything out of the BAG and check for missing orders. Hold the entire line up!!! You'll be glad you did. Chronically the intake person will mess up your order. Rarely will they take the time to repeat your order back to you. Make sure you always get a receipt. Because if you don't all they will do is lie. This is ABSOLUTELY the worst fast food location there is and it never gets better only worse. Negative 5 Stars!!! read more

I love Chic-fil-A!! This store is especially good in my opinion. It's always clean, the people here are extra friendly and no matter how long the line is, they serve patrons in a very speedy fashion. On my last visit I learned about table mobile ordering. You don't even have to get up to stand in line anymore!!! Amazing haha Not so good for those already diagnosed as couch potatoes but for the rest of us... Anyway I really do love the chicken here. I've tried everything from salads to sandwiches and it's all good. Fried or grilled read more

This Chick-fil-A is on our route to our vacation spot at the beach and is a staple for our drive. The food is always hot and the portions are generous. The staff is friendly and the service is quick too. You can't go wrong with grabbing a meal here. Definitely recommend! read more

Amazing service as always! Everyone is always so friendly and polite. I love how helpful the staff are and how they are even friendly and nice when they are not dealing with customers. The restaurant and tables were clean. Our food came our quickly. The staff even come around to ask you if you want a refill or if you need anything. This is the only fast food place I eat at and it is always an amazing experience! read more

This location is always on point. The staff is friendly, professional, and they listen. This is one of the few fast food places where I don't feel the need to check the bag before I pull off. However I do, because you just gotta...lol You really can't go wrong at this location though. The level of customer service is refreshing, and the food s always hot! read more

I normally wouldn't give four or five stars to a fast food joint, but Chick-fil-A is an exception. Food is always fresh and fast, even when you customize your order. Service is outstanding. Facility is super clean. This is one of the more modern locations, with a fancy covered drive through and a dedicated waiting area complete with padded bench for pick-up orders. They have family night ever week with something nice for the young ones, and they offer frequent freebies though their One app. You can end up with free treats almost every week between purchases and the corporate promo offers. From the menu, I prefer a chicken sandwich and a frosted lemonade. The lemonade treats are a must try. They did attempt an orange juice version, but I don't think it was as good. If you are looking for a good salad, their Cobb salad with avocado-ranch dressing is a great choice. read more

I love Chick-fil-a, and I have for a long time. While the SP location certainly is good, I'm surprised that it just isn't as good as the locations I've frequented in other states. Two weeks in a row there's been confusion over my simple drive through order. While the issues were mostly rectified (my 21 month old got the wrong toy today despite asking for an under 3 toy), it's not the same peaceful experience I've come to enjoy elsewhere. Will it stop me from visiting this location? Heck no, but I definitely won't stop double checking my order. *** update. Someone is paying attention to feedback. This chic fil a recently raised their game to the level I expect. My last two visits were exceptional. read more

In life, everyone has a job to do. Everyone gets paid to do their part in society. Today, I went to this chick fil-a and they just were not doing their job. I was so excited to eat my food, only to get home and realize they gave me 0 sauce. If I could give zero stars I would. read more

This cfa is awesome. Andy K. is amazing and makes the drive-thru process very fun. Love going there when he takes our order.

Bottom Line: Clean restaurant, friendly and efficient staff, tasty food. This Chick-fil-A is exemplary in customer service. Everyone here is always friendly and efficient. Moreover, they all seem to enunciate clearly in the drive through and enthusiastically greet you. Additionally, the food is good too. I rarely step inside but when I do, its very clean in there. CFA in SP is a popular place and it can get busy in there, particularly when a flock of SPHS Falcons are roosting there, but the employees always seem to be able to manage the rush without getting flustered. read more

I did a take out ordered for a regular Chick-fil-a meal and a one (1) grilled chicken sandwich with out the bun. The fries with my meal were the potato ends that the skin was so tough it was like eating shoe leather. The grilled chicken cost 70 cents more than my regular sandwich and was the size of 1-1/2 small chicken nuggets and about a 1/4" thick. Wrote a review on the store site after I was already home (1/2 hour away from the store), no reply. I sent another complaint to Chick-fil-a Corporate with in a 1/2 minute received a form letter email reply with a coupon for a dessert after I told them I wasn't looking for anything free. My advise to companies. The quickest way to go broke is to make customer service a low priority and dehumanize it. Chick-fil-a, Wake Up! read more

This has historically had a stellar customer service record with my family. The food is consistently delicious, but the order has been served incorrectly twice now. Instead of getting spicy deluxe (which they repeated) we were given the sandwich with only pickles. When requesting ranch and Polynesian sauce, only Polynesian was given in every bag. Sure these are small errors, but when they occur each time, they become a pattern. read more

Best Chick-fil-A in the state of MD! No one does service etc like the SP location. You can go through there LONG drive thru line in 1-3 minutes most days. Staff are the nicest people around. read more

I love Chick fil A!!! The service is amazing. The food is delectable. The environment is wholesome. The amenities are clean. Chick fil A is by far my favorite fast food restaurant. Whether I'm ordering the classic chicken sandwich or their Cobb salad, I am always satisfied with my meal. Their waffle fries are consistently cooked to perfection, not too soggy, not to crispy. Their cookie n cream shakes are delicious. Even if you stray from the norm & try out one of their seasonal shakes, like the peach drink, it's guaranteed to be a hit. I think part of what makes Chick fil A so successful is its passion about their customers. When I'm ordering or eating my meal, the servers are in a pleasant mood. I'd recommend Chick fil A no matter what mood you're in. It's guaranteed to leave you happier than when you arrived. read more

Unfortunately not all Chick-fil-A's are alike. I had two charges on my AmEx for a recent trip there. One was correct and one was likely kids telling me my charge did not go through and they needed my card again to pay for their food. The charge amounts were different. The worst part is Chick-fil-A has been very difficult to work with to get the minimal $6 credit. Thanks to AmEx with their superior customer service to save the day. Go to another location for better service, this location has staffing problems. read more

When I ever play King's Cup again and someone says, "Never have I ever had food brought to me at a fast food joint," I will surely have to put one finger down. Yes, there is a remote to zero chance of that ever happening. If someone does say that when a Jack (or 10?) is drawn, I may begin to question a lot about myself. However, that was indicative of my experience at this chick fil and it was a pleasant start to my Saturday morning. I am already a fan of their chicken biscuit sandwiches. And I don't feel the need to ever rate any fast food joint because they already carry their own reputation, but I just felt the need to share that the manager personally brought my food to me after I ordered it. This is Yelp, after all - we share things. read more

The manager on evening shift name is Danielle probably one of the most unprofessional manager to approach a conversation to tell a customer that it's only chicken well quite honestly that's correct. For me and my family it was a meal I was simply calling to find out why you guys were closed and I probably wouldn't be leaving this review with your name in it but to insult me by stating that it's only chicken so why am I upset, Upset I was not but frustrated yes second night in a row I was confused that you guys were closed because this is the last stop I make almost every night is to pick up dinner for my family so for me it was much more than chicken it was completely disappointing my family again and the first phone call it didn't help that I was hung up on you're probably a new manager and I'm sure a lot of very frustrated people that you're closing an hour early out of the blue. Incredibly unprofessional and I am also one of these customers whom thought your HR department was impeccable with hiring the most incredibly nice people I guess there's also a shortage of them to nice people but don't insult me and say it just chicken. I will make sure that I never visit this location again. And I will also make sure that every person I know and come in contact with will also avoid this location Chick-fil-A do better at hiring your managers they should not be insulting your customers. read more

This parking/ drive through is slightly ridiculous. But other than that it is a decent place. The staff is friendly like most other Chick-Fil-A's I've been to. And,like most other Chick-Fil-A's its always smarter to go inside than to have to battle with other drivers in the parking lot. It has two ordering screens outside but the lanes merge into one which makes for seemingly flustered staff if the person taking your order forgot to ask you for a name for your order. But, that wont stop me from fixing my cravings when they strike. read more

Ordered a strawberry shake. No resemblance, either appearance or flavor, to strawberry. Tasted like cold glop. No bathrooms either. COVID is not an excuse for the employees being too lazy to clean the customer bathrooms. Have not heard of COVID being spread by bathrooms. Have heard that a key strategy in fighting COVID is washing hands, which you cannot do when the bathrooms are closed. read more

Place is pretty nice its always clean from my experiences everybody is friendly. They're usually always a few people either in line or drive thru so they stay pretty steady. But overall they are pretty quick with their service read more

Chick-fil-A - Fast Food Near Me - Severna Park, Maryland

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This has to be the worst chick fil a i have ever been to. I work in the area and theres Not many other places to choose from. Every single time i go here the food is terrible. And i mean every time. I got here today at 10:33 and my fries were cold as if they had been sitting for 20+ minutes. The nuggets were also cold. Only thing good about this location are a few pleasant faces from the employees. definitely have to find somewhere else to eat lunch ! read more

Probably the best chick-fil-a in Maryland. They constantly hand out big bird sandwiches. If you want to go to a good chick-fil-a go here! You won't get nuggets on buns like other chick-fil-a's nearby. The staff are always friendly and they are very quick, even in long lines and during rush hour. Highly recommend going to this Chick-Fil-A read more

Love Chick-fil-a!! Every location we go to is great. This location is no exception. We went at noon, prime time for lunch. It was busy, but it is a well oiled machine. The staff was friendly and quick. We were in and out. We got all our sauces and our food was hot. Great service. We will be back! read more

Love their mobile app and the ability to order ahead. And the food is always good and the order is accurate. I love the free menu item that is e-mailed out to me each month. My kids would eat here every day if I let them. Keep up the great work. read more

Showed up from Atlanta GA today and order chicken mini meal and chicken biscuit meal and 3 biscuits extra. Confirmed at window and they sold us another biscuit to make it 4. Get driving and find 3 biscuits. Still not charged right. Turned around and went back. Went in. No apologies nothing. Bought another biscuit. Not the Chick-fil-A we know and Love! read more

One time I heard that chick fila got second place to Popeyes in a chicken contest. That's crazy! Apparently not having none in chicken makes you less of a chicken restaurant. I don't think so. Love this place and the app!! It's dope! read more

Chick-fil-A - Fast Food Near Me - Severna Park, Maryland

This has to be one of the best Chick Fil A franchises in the US. It's certainly the best I've ever been to. We visit it several times a week and have literally never had a bad experience. Always exceedingly fast, friendly, and orders are always correct. They've got the drive thru down to an absolute science and it's in and out even with tons of cars. read more

I just want to say one thing, thank you! I forgot her name but one small skinny lady with a tattoo on her right arm that's blue was so kind and helpful. I fucked my order up like a dick head and made everything confusing as hell. But mannn she worked with me and ended paying for my food. All I can say is keep finding these amazing people to work at chick! read more

In short: it is quick and delicious service! It's what you expect from chick fil a, good food, quick orders, overall great. This one has Good service, and is really well managed. read more