Wow, did I walk into the wrong restaurant? That was my first thought. It was quiet even with about a dozen customers, soft music playing, it looked clean while there was a lady cleaning the table, and new touch screen ordering system. That sounds nice, right? Well that's where it ends.
After I grab my number, that was extremely dirty, for the table, I guess they clean the big things but there's no attention to detail, I go and sit down.
Immediately the battle against the flies begin. 3 flies swarming around me. After i figure I can't win I moved tables which did not work. Did one of them follow me or is this a different fly?
Then I see the lady across from me at the next table and you could see the flies circling her head.
So my food comes to my table and I ask the lady for my drink. She says you can follow me up to the front to get it and even fill it yourself. Really, so after I order using the touch screen and picking my beverage I'm supposed to wait in line to get my cup and then fill it? That's no problem but what's the point in skipping the line to order if I have to wait in line anyway for my cup? And why have the extra step of choosing a beverage if I'm going to fill it with whatever I want anyway? And why have an attitude when I place a number in my table to bring me my food but you don't bring my complete order?
So, before we go up to the front to get my cup she asks if I want any ketchup. Sure I say. So she reaches into her apron and pulls out and hands me 3 sticky packets covered in lint from her apron pocket.
While I'm up there I ask the guy behind the counter for some ketchup. He pulls out a little tray and as I grab a packet a bunch of them are stuck together with what looks like honey. He sees this and tries to help by moving the sticky ones out of the way but every one of them are covered in whatever this slime was. So he dumps them and grabs a big cardboard box of ketchup and he literally could not find one packet that was not contaminated. He asked one of his coworkers for another box and of course that's too much for people that think they should be making $15/hr and mumbles something under her breath and gives him a lot of attitude.
Now I can finally get to stuffing my face. I open the carton of my burger to find that every piece of fat and drop of grease that came off of my burger during the cooking process must have scraped up and been placed as a topping to my burger. Maybe they thought it would add more flavor or maybe I wanted to give myself an instant heart attack.
Of course I'm met with attitude when I go back up to get a new burger. So as I sit down to start munching on my fries waiting for them to bring my new burger I see those flies have taken over my tray. Multiple flies crawling around on my fries and even more circling above waiting their turn.
Now here comes my new burger. The guy asks me to look at it to make sure it's better. I should have known better when he handed it to me and the box was covered in grease. I opened it and said fine. Whatever. One bite. That's it. I couldn't do it. What the hell did they do to this thing? It had a weird flavor, the meat had a hard black layer on it, and the bun was saturated.
I just got up and threw it all away. I didn't need more attitude. I don't care about the money. All I cared about is grabbing a quick bite to eat so I can carry on with my day. But instead I'm sitting in my car in the parking lot writing this review because, sure it's only McDonald's but, c'mon! Is that the best you can do? Some new touch screen ordering system that isn't at all as convenient as you might have thought it should be? A place for half the fly population of Richmond to gather for lunch?
So, how was your lunch today? read more
