I stopped by McDonalds yesterday (12/12) The cashier who took my order spoke to me in a low voice and asked me what the Quarter pounder with cheese was! LMAO GIRL YOU WORK AT MCDONALDS! How do you not know what that is? Also, to the female bagging the food who told the cashier who took my order that she can't give me fresh and hot fries?! Thank goodness someone else was nice enough to do that for me. The staff at this location 12/12/2020 around 3p I swear none of them understood half the orders from what I could see and saw two ppl come back in because they got cold fries. Horrible! read more

Is it just me or do McDonalds locations these days seem under staffed? Its the first time in my life where i had to be the first to greet the person on the other side of the druve-thru PA system. This happens almost all the time these days. Going inside to order doesnt get better as youd expect. Multiple McDonalds locations staffing only 2 people up front (1 of which is also the cashier), it just doesnt cut it. Whats up with this? Is it because of higher minimum wages? read more

I would give this location a zero if I could. Today I waited for 45 minutes in the pull ahead drive thru area and never received my food or was acknowledged at all. It was busy and things were moving slowly, so I tried to keep my patience. But after 10 cars behind me had received their food I decided to get a refund. When I went inside, everyone in line was being completely ignored. The worker only seemed interested in fulfilling doordash and mobile orders. After waiting in line for 5 minutes and not a single person was helped, I went to the mobile order pickup area and requested a refund there. The person who took my order in the drive thru came up and did the refund. He was very nice, both when he took my order and payment, and when he gave me my refund. I can't comment on anyone else, because they all acted like I wasn't there. In total, I spent 50 minutes there today, and came away with nothing to show for it. read more

I'd ordered breakfast this morning through the mobile app. Would have left feedback on the app or the website, but it's engineered so it's difficult or near impossible. (can't retrieve a receipt from a mobile order - necessary to provide feedback) I ordered a fairly decent sized breakfast order (family in town). As soon as I got to the window, I was immediately parked for what seemed like ten minutes. Only after the drive through line get emptied out plus waiting for another several minutes did i finally get my order. Got home only to discover the cinnamon roll was still warm, but it was hard as a rock. Microwave didn't help. Sounds to me like this roll was a tad past its expiration date. As is this location. Lots of other breakfast places nearby. read more

Seriously I try to give them the benefit of the doubt most of the time. I have never once had my order completely correct but this one takes the cake. Ordered for the kids and the meat never made it to the patty. Glad we are used to them screwing up and ordered extra read more

McDonald's - Kids cheeseburger without the burger - Burgers Near Me - Redmond, Washington

It's not 24 hours. Came at 12:04 am and it was closed, locked, and they were sweeping up. Drove all the way here for nothing. False advertising. read more

McDonald's - My mans sweeping up inside locked doors at barely past midnight. - Burgers Near Me - Redmond, Washington

They were out of just about everything and the building looks ancient. Don't go to McDonald's often, but definitely not coming back to this one. read more

Was the only one in the drive up and I got a large Carmel macchiato and a small fry they had me pull up to the waiting area and then others that just came we're getting there food before me. This drink had literally no coffee and was all milk. Have no clue why I waited extra for a crappy order. read more

McDonald's - Carmel macchiato iced - Burgers Near Me - Redmond, Washington

I ordered from door dash because I just moved here. I spend 24 dollars get my cheeseburger its raw both of our quarter ponder combos. Obviously I can just go back there. Called management did not apologize just asked me in a very rude way what I want. I'm in customer Service and I can guarentee that's not the way to respond. I will notify the health department. I want a full refund McDonald's!!!!!! Unacceptable reaction to my complaint. read more

McDonald's - Uncooked patty - Burgers Near Me - Redmond, Washington

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The ice cream machine was broken, the server missed the straws. The trash can outside was unkept so there was garbage spilled onto the street. I am still giving it three stars because the fries were hot and we still enjoyed the meal. read more

This is the worst, worst McDonald's I have ever been to. First, it is super old and run down. I think it was built in the 70s. Forget the ice cream machine being broken, this place ran out of Diet Coke. NO COKE AT A MCDONALD'S! The food is subpar, dried out hap haphazardly assembled breakfast burritos with long waits, in the morning... The owner of this franchise should really just let the fire department practice on it and move onto some other venture. read more

The food was terrible and over cooked, even for a McDonald's. The service was a disaster and the manager the worst of all. Done being a customer!!! read more

Food is on par with other McDonalds locations, except they seem to be out of CO2 with some frequency, which means no carbonated fountain drinks. Real concern is the condition of the building. Deferred maintenance doesn't begin to describe it. Is it slated to be torn down to make way for more development, so no further investment in the existing structure? read more

This McDonald's establishment offers absolutely terrible service. Considering it states everywhere online that this establishment is open 24 hours, they should be taking orders from the drive thru at 11pm. Instead, cars are lined up waiting to order with nobody to take their order and end up just driving away. I went as far as to physically call the McDonald's to see if someone would pick up and try to get some answers. A woman answered saying "This is McDonald's we closed at 11" and I politely asked "Hi, is your drive thru also closed?" They lady did not reply. I waited a few seconds and then asked "so does this mean your drive is NOT 24/7 like it says it is?" And then the lady working LITERALLY hung up the phone. I could not believe it. Awful customer service. read more

I used to choose this location as the best McDonald's in the area but that is no longer the case. After two recent experiences of waiting over 40 minutes, screwed up orders, and gross over cooked food, we won't be back. Not to mention being treated very badly for being patient with them while they get it together. While waiting for orders i also noticed that the building is literally falling apart and looks like a serious hazard. read more

They continuously fuck my order up. BAD. Always check your food down to the ingredient because they're too incompetent to do it themselves // back again. Someone took a bite out of my burrito.. which is absolutely disgusting and HIGHLY concerning. What if this person has covid-19? What if I now have it? It stays on surfaces for up to 4 days and someone else clearly had this before me. We're in Washington state where the outbreak is massive. Not to mention the immune compromised people in my household. Outraged doesn't even begin to cover it. read more

McDonald's - Someone took a bite out of my burrito.. which is absolutely disgusting and HIGHLY concerning. What if this person has covid-19? - Burgers Near Me - Redmond, Washington

I am sitting in the parking lot of this 24/7 dining and drive thru McDonald's and it's blatantly closed. The last time I was here they said I couldn't use my free drink offer from the app because their computer was down. I'm starting to think that this McDonald's must be managed by a member of PETA or something because the team here seems hell bent on being terrible and driving customers away without even having to serve them crappy food. Another morning- they wouldn't do french fries with breakfast but now they do breakfast all day but you can't get french fries all day that doesn't make sense and yet that's what they told me last I was a customer here. Why do I keep coming to this McDonald's? I have no idea. read more

It's McDonald's for Christ sake! Not The Ritz! These guys work their butts off! They work too hard to receive negative reviews. Food is ALWAYS solid here and I cannot get enough of those French fries and chicken nuggets! Vanilla soft serve is also my ultimate favorite. Good team here, place is clean and they offer hand sanitizer! A world without McDonald's is not a happy one. Five stars goes out to the hero's who work here having to put up with negative customers. read more

Avoid this location at all costs. I always forget how terrible this place is! Expect up to a 20 minute wait for the drive thru if there are more than 4 cars in line. Every single time I come here the wait is ridiculous. Employees always seem unhappy and stressed. I can only imagine this is caused by severe understaffing. I've written this entire review from the time I actually ordered the food (after waiting 15 minutes) and I still haven't paid for my order yet. read more

It's hit or miss if they put napkins in my to go bag. No problems with food but I eat in my car and could use some napkins

This McDonald's is clean and spacious. This McDonald's reminds me of PeeWee Play House. " Ha-Ha" Goofy people but absolutely great and large Play Play Room. This is very kid friendly and fantastic area for kids to play and kill time. This play area also have a regulation height basketball hoop for adults!!! (Pics) I just don't like that annoying sign about the rules...we hate being reminded of stinking rules! I ordered the number nine combo this morning, breakfast skillet burrito, hashbrowns, and OJ. Solid on the go breakfast to get your most important meal out of the way. The decor is not bad either, cool modern lights for reading your newspaper and decent seats to hold a meeting. A very large parking lot so you don't have to look for parking. This is a far better McDonald's I been to and I do enjoy the hashbrowns. read more

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Yum...nothing quite like cold sausage burritos for breakfast. At least the dildo at the window served it with a smile and a smart ass comment. read more

Returned to this McDonalds and have a couple more notes: 1. Do not let your children in the restrooms by themselves - when we were there last, there was someone doing drugs in the restroom. At least 3 different people notified the manager, but the manager did nothing. This is a security risk. AVOID 2. We have tried mobile app ordering at this location twice. Both times, the wait was around 20 minutes once we arrived. They clearly do not know how to handle mobile orders at this location. read more

Seriously, I'm the duchess? How did that happen? This is making me rethink my life-style. I don't go to McDees often, but when I'm drunk, or late-night (or both), i seem to crave it/it is the only option. It really is pretty bad food, and I generally tend to regret the decision to go there (unless I'm drunk, in which case i don't care). Besides the fries, which are pretty crack-tastic, I tend to get chicken mcnuggets, double-cheeseburgers, and the mcmuffin at breakfast, which actually is not a horrible option calories-wise. read more

The customer service here is horrible! I made an order and called to change it. The person who answered the phone told me my order was picked up without even knowing my name or what I ordered. Then that person hung up in my face. Very unprofessional. read more

Lately every time I go to this location they get my order wrong! Missed two whole meals for my family and get home and zero! I was in a hurry and did not check the fully packed bag and a long line behind me. Next time I will sit there and check every item for a family of four. Dial their phone number to talk with a manager and it is out of service. Had to send email through the website. Just try harder to have quality control to ensure people are getting what they paid for before the bag leaves the window. 17.75/hr is good money for young help! read more

I love ordering no meat that shows on the order screen no meat and then getting meat. Awesome for a vegetarian and even more awesome to be on the way to work with no time to go back and now have no breakfast. And there were only two of us in the drive thru do they weren't busy. read more

It's been a while since I've tried this location and nothing has changed. This time I was surprised by how small the chicken tenders were....as it made me think that my particular chicken have been anorexic for most of its short and perhaps not exceptionally happy adult life. I asked manager and he said that this is normal and this is how it should be....hm....that's one point of view certainly. It be a long while before I'll eat at this place again... if ever. read more

McDonald's - Burgers Near Me - Redmond, Washington

Been here multiple times and each time was just a disappointment. Does not feel like the usual fast food experience and after waiting for a long period our order is still done wrong. We are done coming to this spot. read more

Slow as all hell, person brought out the wrong order, drive thru rushed us though not very happy

This service is terrible. I wanted breakfast in the morning. And some stupid lady at the counter said we're only doing drive thru orders. I'm not angry I'm hungry. That dumbass lady and that whole place needs to get their shit to together. read more

McDonald's is well, McDonald's. Being a proud Southerner, I look forward to my ONCE PER YEAR McRib. Well this year I happened to order it from THIS store. Oh what a mistake! I got a little extra protein in my McRib than I requested in the form of a Human Hair. I was NOT happy with the "free gift" and contacted King County Public Health Department. Even though I live off Redmond Way I avoid this one like the Plague. The Health Department Inspector did a full inspection and found no violations which if you are going to eat here that's good news for you. I haven't eaten another McRib (it's not that time of year yet) and not sure I will because the free gift of protein grossed me out. read more

Above average size store and one of the better, cleaner, and impressive Play Places. We've been twice just for the playground on hot days in the area. Trip 1: fine everything. I didn't hear the buzzing light a couple people mentioned. Trip 2: the kitchen and counter staff seemed short staffed and in chaos. They screwed up our order and many others, and one of the front end supervisors... she was a bit surly. I can hear that annoying buzzing light. It's really annoying. Fix that light and it's a 4 star... read more

McDonald's - Burgers Near Me - Redmond, Washington

Ordered my food and then sat for 10 minutes between the speaker and the first window because they wouldn't ask a truck waiting fir an order to pull over to the waiting spots. Finally got to the window and watched for two minutes while the idea working the window kept inserting my card backwards into the reader. Finally just asked my card back and left. A waste of 15 minutes all for nothing. This place is a joke. Don't come here if you have any less than 20 minutes. read more

The manager Angela at this establishment was so rude to me tonight. When I pulled up I had put in a mobile order and it said it was not doing curbside so instead I chose counter. They had an extremely long line. And when I pulled up, the doors were locked, and the when the Manager looked over she gave me a nasty look and I pointed to my phone notifying her that I had a counter pick up and she threw her hands in the air and told me to get in line even though I've already paid for my food. And then she proceeded to walk to the back of the kitchen. Another worker, a nice young gentleman came and looked and saw that I had an order and then prepared it and brought it out for me. It was that easy. And the manager was rude as hell. If you hate your job, just say that. I use the app for the convenience and if it allows me to do a counter pick up that's not my fault. read more

I have been to many other McDonald's locations. This one is not the worst. I have been at other locations that took forever to serve you the food. This one is actually pretty good at processing your order -- they really do fast food. That's why I keep coming back here. The customer service is alright. Not bad. Employees could use some more enthusiasm and smile (a missing trait not particular to this location, but to many places elsewhere). The food is good, standard McDonalds. The place has a children's playground. It could be worse elsewhere. read more

I don't eat here very often however after today I will never eat here again. I ordered a double quarter pounder with cheese and three 10 piece chicken nuggets for my kids. When we got home my quarter pounder sandwich container only had a quarter pounder. On top of that it was undercooked pink! What made it worse and pissed me off was that all three 10 piece nuggets only contained 9 nuggets. They are deliberately providing less than what the customers paid for. Before you leave the drive through make sure you have all that you ordered and COUNT THEM. read more

We walked right into the dining area, ordered our lunch and prepared to sit down. There was nothing posted anywhere that you couldn't set inside. After receiving our meals and started to find a table we were told we had to leave because of no eating inside. I asked the manager why wasn't it posted, he didn't have a good answer. My friend and I would have gone somewhere else if it had been posted. We were looking for a place to eat and have lunch out of the heat. As I drove away I saw a family sitting inside. read more

Good service, custom orders, free WiFi. Like most McDonald's, this is a well run local establishment that brings together the whole community. Go on a weekend and you will see this place packed with communities of old folks sharing newspapers and families with little kids. I don't go often, but I am always delighted when I do. BTW the McRib is back! read more

The employees were not wearing gloves while handling food during the COVID-19 outbreak. NOT SAFE!