Food is on par with other McDonalds locations, except they seem to be out of CO2 with some frequency, which means no carbonated fountain drinks. Real concern is the condition of the building. Deferred maintenance doesn't begin to describe it. Is it slated to be torn down to make way for more development, so no further investment in the existing structure? read more

It's not 24 hours. Came at 12:04 am and it was closed, locked, and they were sweeping up. Drove all the way here for nothing. False advertising. read more

McDonald's - My mans sweeping up inside locked doors at barely past midnight. - Burgers Near Me - Redmond, Washington

The food was terrible and over cooked, even for a McDonald's. The service was a disaster and the manager the worst of all. Done being a customer!!! read more

I used to choose this location as the best McDonald's in the area but that is no longer the case. After two recent experiences of waiting over 40 minutes, screwed up orders, and gross over cooked food, we won't be back. Not to mention being treated very badly for being patient with them while they get it together. While waiting for orders i also noticed that the building is literally falling apart and looks like a serious hazard. read more

I ordered from door dash because I just moved here. I spend 24 dollars get my cheeseburger its raw both of our quarter ponder combos. Obviously I can just go back there. Called management did not apologize just asked me in a very rude way what I want. I'm in customer Service and I can guarentee that's not the way to respond. I will notify the health department. I want a full refund McDonald's!!!!!! Unacceptable reaction to my complaint. read more

McDonald's - Uncooked patty - Burgers Near Me - Redmond, Washington

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It's hit or miss if they put napkins in my to go bag. No problems with food but I eat in my car and could use some napkins

Yum...nothing quite like cold sausage burritos for breakfast. At least the dildo at the window served it with a smile and a smart ass comment. read more

This McDonald's establishment offers absolutely terrible service. Considering it states everywhere online that this establishment is open 24 hours, they should be taking orders from the drive thru at 11pm. Instead, cars are lined up waiting to order with nobody to take their order and end up just driving away. I went as far as to physically call the McDonald's to see if someone would pick up and try to get some answers. A woman answered saying "This is McDonald's we closed at 11" and I politely asked "Hi, is your drive thru also closed?" They lady did not reply. I waited a few seconds and then asked "so does this mean your drive is NOT 24/7 like it says it is?" And then the lady working LITERALLY hung up the phone. I could not believe it. Awful customer service. read more

I am sitting in the parking lot of this 24/7 dining and drive thru McDonald's and it's blatantly closed. The last time I was here they said I couldn't use my free drink offer from the app because their computer was down. I'm starting to think that this McDonald's must be managed by a member of PETA or something because the team here seems hell bent on being terrible and driving customers away without even having to serve them crappy food. Another morning- they wouldn't do french fries with breakfast but now they do breakfast all day but you can't get french fries all day that doesn't make sense and yet that's what they told me last I was a customer here. Why do I keep coming to this McDonald's? I have no idea. read more

They continuously fuck my order up. BAD. Always check your food down to the ingredient because they're too incompetent to do it themselves // back again. Someone took a bite out of my burrito.. which is absolutely disgusting and HIGHLY concerning. What if this person has covid-19? What if I now have it? It stays on surfaces for up to 4 days and someone else clearly had this before me. We're in Washington state where the outbreak is massive. Not to mention the immune compromised people in my household. Outraged doesn't even begin to cover it. read more

McDonald's - Someone took a bite out of my burrito.. which is absolutely disgusting and HIGHLY concerning. What if this person has covid-19? - Burgers Near Me - Redmond, Washington

It's McDonald's for Christ sake! Not The Ritz! These guys work their butts off! They work too hard to receive negative reviews. Food is ALWAYS solid here and I cannot get enough of those French fries and chicken nuggets! Vanilla soft serve is also my ultimate favorite. Good team here, place is clean and they offer hand sanitizer! A world without McDonald's is not a happy one. Five stars goes out to the hero's who work here having to put up with negative customers. read more

The customer service here is horrible! I made an order and called to change it. The person who answered the phone told me my order was picked up without even knowing my name or what I ordered. Then that person hung up in my face. Very unprofessional. read more

Avoid this location at all costs. I always forget how terrible this place is! Expect up to a 20 minute wait for the drive thru if there are more than 4 cars in line. Every single time I come here the wait is ridiculous. Employees always seem unhappy and stressed. I can only imagine this is caused by severe understaffing. I've written this entire review from the time I actually ordered the food (after waiting 15 minutes) and I still haven't paid for my order yet. read more

Returned to this McDonalds and have a couple more notes: 1. Do not let your children in the restrooms by themselves - when we were there last, there was someone doing drugs in the restroom. At least 3 different people notified the manager, but the manager did nothing. This is a security risk. AVOID 2. We have tried mobile app ordering at this location twice. Both times, the wait was around 20 minutes once we arrived. They clearly do not know how to handle mobile orders at this location. read more

This service is terrible. I wanted breakfast in the morning. And some stupid lady at the counter said we're only doing drive thru orders. I'm not angry I'm hungry. That dumbass lady and that whole place needs to get their shit to together. read more

Lately every time I go to this location they get my order wrong! Missed two whole meals for my family and get home and zero! I was in a hurry and did not check the fully packed bag and a long line behind me. Next time I will sit there and check every item for a family of four. Dial their phone number to talk with a manager and it is out of service. Had to send email through the website. Just try harder to have quality control to ensure people are getting what they paid for before the bag leaves the window. 17.75/hr is good money for young help! read more

The manager Angela at this establishment was so rude to me tonight. When I pulled up I had put in a mobile order and it said it was not doing curbside so instead I chose counter. They had an extremely long line. And when I pulled up, the doors were locked, and the when the Manager looked over she gave me a nasty look and I pointed to my phone notifying her that I had a counter pick up and she threw her hands in the air and told me to get in line even though I've already paid for my food. And then she proceeded to walk to the back of the kitchen. Another worker, a nice young gentleman came and looked and saw that I had an order and then prepared it and brought it out for me. It was that easy. And the manager was rude as hell. If you hate your job, just say that. I use the app for the convenience and if it allows me to do a counter pick up that's not my fault. read more

I love ordering no meat that shows on the order screen no meat and then getting meat. Awesome for a vegetarian and even more awesome to be on the way to work with no time to go back and now have no breakfast. And there were only two of us in the drive thru do they weren't busy. read more

This McDonald's is clean and spacious. This McDonald's reminds me of PeeWee Play House. " Ha-Ha" Goofy people but absolutely great and large Play Play Room. This is very kid friendly and fantastic area for kids to play and kill time. This play area also have a regulation height basketball hoop for adults!!! (Pics) I just don't like that annoying sign about the rules...we hate being reminded of stinking rules! I ordered the number nine combo this morning, breakfast skillet burrito, hashbrowns, and OJ. Solid on the go breakfast to get your most important meal out of the way. The decor is not bad either, cool modern lights for reading your newspaper and decent seats to hold a meeting. A very large parking lot so you don't have to look for parking. This is a far better McDonald's I been to and I do enjoy the hashbrowns. read more

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It's been a while since I've tried this location and nothing has changed. This time I was surprised by how small the chicken tenders were....as it made me think that my particular chicken have been anorexic for most of its short and perhaps not exceptionally happy adult life. I asked manager and he said that this is normal and this is how it should be....hm....that's one point of view certainly. It be a long while before I'll eat at this place again... if ever. read more

McDonald's - Burgers Near Me - Redmond, Washington

Been here multiple times and each time was just a disappointment. Does not feel like the usual fast food experience and after waiting for a long period our order is still done wrong. We are done coming to this spot. read more

Slow as all hell, person brought out the wrong order, drive thru rushed us though not very happy

Seriously, I'm the duchess? How did that happen? This is making me rethink my life-style. I don't go to McDees often, but when I'm drunk, or late-night (or both), i seem to crave it/it is the only option. It really is pretty bad food, and I generally tend to regret the decision to go there (unless I'm drunk, in which case i don't care). Besides the fries, which are pretty crack-tastic, I tend to get chicken mcnuggets, double-cheeseburgers, and the mcmuffin at breakfast, which actually is not a horrible option calories-wise. read more

Ordered my food and then sat for 10 minutes between the speaker and the first window because they wouldn't ask a truck waiting fir an order to pull over to the waiting spots. Finally got to the window and watched for two minutes while the idea working the window kept inserting my card backwards into the reader. Finally just asked my card back and left. A waste of 15 minutes all for nothing. This place is a joke. Don't come here if you have any less than 20 minutes. read more

I have been to many other McDonald's locations. This one is not the worst. I have been at other locations that took forever to serve you the food. This one is actually pretty good at processing your order -- they really do fast food. That's why I keep coming back here. The customer service is alright. Not bad. Employees could use some more enthusiasm and smile (a missing trait not particular to this location, but to many places elsewhere). The food is good, standard McDonalds. The place has a children's playground. It could be worse elsewhere. read more

I don't eat here very often however after today I will never eat here again. I ordered a double quarter pounder with cheese and three 10 piece chicken nuggets for my kids. When we got home my quarter pounder sandwich container only had a quarter pounder. On top of that it was undercooked pink! What made it worse and pissed me off was that all three 10 piece nuggets only contained 9 nuggets. They are deliberately providing less than what the customers paid for. Before you leave the drive through make sure you have all that you ordered and COUNT THEM. read more

Pretty slow but I can tell they're working hard. This place is always super busy and flooded with delivery orders.. must be some lazy ass customers in the neighborhood. read more

We walked right into the dining area, ordered our lunch and prepared to sit down. There was nothing posted anywhere that you couldn't set inside. After receiving our meals and started to find a table we were told we had to leave because of no eating inside. I asked the manager why wasn't it posted, he didn't have a good answer. My friend and I would have gone somewhere else if it had been posted. We were looking for a place to eat and have lunch out of the heat. As I drove away I saw a family sitting inside. read more

The employees were not wearing gloves while handling food during the COVID-19 outbreak. NOT SAFE!

The crew did not communicate well and the manager was extremely rude. When i reached to the first counter i couldnt hear what the guy had said, it was muffled due to the mask. All i heard was "coke", which i ordered so i said yes. So i get to the next counter and the worker hands me 2 cokes. I said this is wrong. The guy who muffled "coke" told the manager that i had said "yes". And then the manager began yelling and going off about customers always saying "yes" to the wrong orders. It was completely inappropriate and rude. I will never be going back to that location. read more

McDonald's is well, McDonald's. Being a proud Southerner, I look forward to my ONCE PER YEAR McRib. Well this year I happened to order it from THIS store. Oh what a mistake! I got a little extra protein in my McRib than I requested in the form of a Human Hair. I was NOT happy with the "free gift" and contacted King County Public Health Department. Even though I live off Redmond Way I avoid this one like the Plague. The Health Department Inspector did a full inspection and found no violations which if you are going to eat here that's good news for you. I haven't eaten another McRib (it's not that time of year yet) and not sure I will because the free gift of protein grossed me out. read more

Above average size store and one of the better, cleaner, and impressive Play Places. We've been twice just for the playground on hot days in the area. Trip 1: fine everything. I didn't hear the buzzing light a couple people mentioned. Trip 2: the kitchen and counter staff seemed short staffed and in chaos. They screwed up our order and many others, and one of the front end supervisors... she was a bit surly. I can hear that annoying buzzing light. It's really annoying. Fix that light and it's a 4 star... read more

McDonald's - Burgers Near Me - Redmond, Washington

Slowest drive thru I have ever been through. Do not go here unless you can spare 20-30 min for s terrible burger.

Good service, custom orders, free WiFi. Like most McDonald's, this is a well run local establishment that brings together the whole community. Go on a weekend and you will see this place packed with communities of old folks sharing newspapers and families with little kids. I don't go often, but I am always delighted when I do. BTW the McRib is back! read more

I love reading these other reviews...come on guys this isn't some fancy establishment- this is baller on a budget menu here! This is McDonalds, YES the drive thru takes a little bit of time but the staff and their friendliness makes up for it! There's not a huge amount of employee turnover so we get used to the same smiling faces when we stop in (which this review is making me think we might be stopping by too often....) My daughter is a happy meal fan and we usually run through the drive through. Most of everyone is super friendly and the food is hot and yummy. The play place is relatively clean and there's usually a fair amount of kiddos there. Overall, the food is good, the service is outstanding, and it's affordable. Are you getting a perfect filet that melts in your mouth? Nope, it's a Big Mac. Get over it guys, it's McDonald's. read more

This review is based over 2 visits to this franchise, it's not based on a one off experience . The first visit took 15 minutes to get thru the drive thru, and they waited until we were 'locked into' the drive thru before telling us thru had ran out of drinks completely. My second visit was a walk in, where I was waiting over 15 minutes for my order , stood watching orders for the drive in and Uber eats bring given priority over the walk in customers . All the while listening to the really stressed out supervisor shouting at her line staff constantly and aggressively - I think HR would call it a hostile work environment if they were there in the franchise at the time. By the time the second burger in my order got to the tray the first burger was was cold so I asked for a hot fresh one. To which I had the shift supervisor be rude to me and tell me i would have to wait 5 minutes for another . I asked for a refund instead, got more attitude the whole time she did it, and I left to go to a different restaurant I st read more

Was there last week getting my regular 2 sausage burritos. $3.18. At the drive thru speaker they said $3.18 and had money ready because I know how much it is. told me over $4 bucks and the man at the drive thru window was new and confused. He got the manager that I have never seen before and were arguing price. The man at the window said it did show the $3.18 price. They gave it to me for that amount after a 3 minute deal. Too many employee changes. Don't know their own system. When you buy a like item the other is on deal. Haven't been there for a week now. Not sure I want to give them another try. I know I sound like a cheap skate doing cheap burritos but at times I change it up and even buy for others at work. And like business goes... talk travels. People at work know. Sometimes my manager buys Mcdonalds for meetings. probably not now because of the cheap 2 burrito guy. Hmmm. read more

Probably one of the slowest McDonald's I've ever been to. Seriously, allocate 15 minutes to get through the drive-thru. There's a DQ next door if you are in a hurry to get your burger. read more

Great McDonalds quality food! Horrible drive thru service. I get they're stressed because of long lines around dinner, but the sighing and exhales in annoyance was unnecessary. We hand him a coupon on our phone (quick QR code) and he rolls his eyes exhales in a laugh and finally takes our card. We thought that was it. We drive to the second window, and he basically throws the stuff at us, no words no eye glance even. Just annoyed and mad. I can't believe these people have been deemed worth $15 an hour. Horrible horrible experience. I really can't believe what ass's they were (excuse the language) read more

Manager corrected my order (life happens) and gave me some extras. So that was nice of him. Once, I got my heart broken in this parking lot (it was a long time ago) and I've had mixed feelings ever since (presumably only half the time the fault of actual McDonalds dealings) but obvs now I can say I admire the cogs in this machine (because that's what it is) and those cogs are people, and I appreciate them doing this job no one else wants to do.... so I can eat my correct burger and get my hello kitty/Sanrio (it's PomPomPurin, I am elated) toy and be happy. So, thanks Mr Manager. Seriously. I guess I needed this epiphany? Happy Holidays read more