really bad services, they better call this place bad Donald's, dirty place, and they have a long wait to get your food when nobody is at the store how is that possible, there is 6 people in the kitchen. read more

McDonald's - Fast Food Near Me - Redlands, California

Thought it tasted old, when I look at after removing some of the yoke this is what I found!! Zero stars if I it had this option!! read more

McDonald's - This is so gross!! - Fast Food Near Me - Redlands, California

Just went thru McDonalds on Redlands Blvd., Redlands CA and got really fresh hot fries, but couldn't enjoy them because they did not put any sauce in for the 10 piece nuggets. It's always something with this location . Thanks for another waste of money . read more

Food is amazing tastes wonderful in total , Service wasn't bad but wasn't good asked for extra Bigmack sauce they put the smallest amount POSSIBLE , Ambiance was okay kitchen looked clean. read more

omg this Mcdonald's bro, like are yall slow in the head?? how is every order come out wrong?? it's NOT hard at all!! if yall can't lock in here then yall can't lock in at a harder/ more paying job!!! yall walk around in the kitchen with yall thumb in ass! read more

Got my breakfast this morning... my order was correct staff was friendly. It only took me 5min from the time I ordered through the time I got my on food. read more

Literally the worst service, staff, good quality, and organization I have ever experienced. It Is laughable how poorly this location is ran.

Not ideal location. Inside is closed due to disturbing high schoolers which wouldn't be an issue except they use it as an opportunity to not fix mistakes on food. read more

My food order came quickly and hot. The restaurant is clean and well maintained. Various programs for both adults and children.

Great food and great service and super friendly employees and great experience and am very happy with my order and very thankful for the kind employees. 5 Stars read more

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Holy moly guacamole this place is absolutely horrible. I gort my son a transformers happy meal and instead of Optimus prime he got one of the workers pube cubes. I cant believe this actually happened and don't even get me started with my meal. I got that 14 ounce big arch and instead of mayonnaise, it was semen or a loogy I have no clue. I also went to the bathroom and there was a man on fentanyl mid slump with the needle still in his arm. Also, the 14 ounce big arch was literally slop like some food from Auschwitz. Was ist das für ein Nazi-Deutschland? I do not recommend. read more

McDonald's - The "big arch" burger - Fast Food Near Me - Redlands, California

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usually when i go mcdonald's i feel really rushed and the customer service isn't the best but when i was having trouble with the app the girl on the headset was very patient and ended up helping me at the window. Not sure her name, she wore a mask but she was super helpful and kind! read more

Just called online says 24 hours but they answered the phone and say they're closed so not sure who's lying but whatever

Today, this drive-thru was terrible!! In 5 minutes only one car moved, and there were 14 cars ahead of me. When the first car moved, the second car didn't move for several minutes. I wasn't stupid enough to wait around. I have to accept that there will be a difficult customer that is willing to hold up 14 others for their sole benefit, but the odds of two difficult customers back-to-back is unlikely. Something didn't work today; I go to fast food for fast food. I went elsewhere, and was able to get fast food. It will be a while before I come here again. read more

My boyfriend and I got some McDonald's on Friday, March 17, 2023 at approximately 5:30 P.M. He wnet through the drive-thru for the both of us, to bring home the food to eat. He ordered what he wanted and I ordered some 'Filet-O-Fish' sandwiches. The 'Filet-O-Fish' sandwiches were absolutely perfect in every way, aaalmooost... the bun was fresh, soft and warm; the piece of breaded fish was still hot and crispy; the cheese slice was placed perfectly onto the bottom bun; and it all looked just about picture perfect in every way. The one thing lacking was the tartar sauce... there was hardly ANY tartar sauce on the sandwich and I asked for EXTRA tartar sauce on all my sandwiches even (because, you can always scrape off extra sauce if you don't like that sort of stuff, but you can never go back and get any sauce put back on something once you've already purchased it and handled it). The bag and the sandwich containers had the "special instructions" receipt on them, but the grill person just either didn't pay attention very well or just plain didn't care, especially since it was probably busy due to people getting their food for dinner. There was maaaybe a teaspoon of tartar sauce, thinly spread out on the sandwiches. That's not even the "regular" amount that's supposed to be on there. And like I said, I asked for extra tartar sauce, so those 'Filet-O-Fish' sandwiches should have had the tangy, extra tartar sauce oozing out the sides of the sandwiches. It's like eating spaghetti with just a can of tomato sauce poured on top of it or a plain-Jane cheeseburger with no condiments on it or pancakes with a smidge of butter and a tablespoon of syrup... I mean, sauces and condiments enhance food and this just did not measure up to what McDonald's is known for and USED to be. Get your orders right and representt the items on your menu by what you claim your food will look like, once made and served, based on the inages you throw out there in media and portray to the public. I had not had a 'Filet-O-Fish' sandwich in over a year because I was diagnosed with kidney disease and I was sooo looking forward to my fish sandwiches. I'll try to order the "perfect" fish sandwich again, but maybe this next time, I'll ask for extra tartar sauce on the sandwiches and ask for extra containers of tartar sauce on the side. read more

0 Stars. Literally the worst McDonald's ever. This place needs an entire revamp from the General Manager to the Minimum wage employees. Every time I try to go to the McDonald's they are closed or not accepting cash or card, even though the sign states 24/7. This place has blatant disrespect for its customers. This McDonald's has no chance for improvement. read more

Yall should re-evaluate you guys hiring process, too many employees of you guys be having attitude towards customers, like I understand that you don't like your job but thats not an excuse to be giving attitude to customers, if you dont like your job that bad, might ass well go to school and do something with your life or stop doing customer service, this goes for the BIG señora that was at the window this Saturday/may/2024 at 11:30Pm read more

Usually drive thru. Happy meals make for happy kids. Only annoyance is when you order online through the app, you need to click when you get to McD and then wait for your food. So not sure what advantage that serves. Feels like how long it takes to be in line for the drive thru anyway. read more

McDonald's - a view of a cloudy sky - Fast Food Near Me - Redlands, California

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Pulled up to an empty drive thru, got in one of the two lanes and no one answered as I sat there for a couple minutes.. another car pulls up and they immediately get their order taken :| Not friendly Takes forever Bad service Would suggest moldy cheese before coming here again read more

Only a couple of cars in front of us in the double drive through on Saturday night. Service was so slow by the time we placed our order the BOGO in-app offer had expired (mind you we are 100% stuck in the drive thru line now and we ONLY came for the deal). Took us another 10 minutes to get to the window and we spent about 5 minutes trying to load the app on another phone and asking the manager to please honor the deal that had clearly timed out because their service was so slow. Naturally this didn't work because McDonalds does not empower their managers to to right by the customer. We pulled forward in hopes that the 15 minute refresh on the App would give us an opportunity to get a valid deal code and we could pay "inside" (this location shut down their dine-in service) but alas "you have already used this deal for today" My wife started crying, as we had a very long day and she just wanted a big mac. We spent over 30 minutes in this drive through and the staff was not able to make this right. By this time our food was no longer fresh and I had little interest supporting this business anymore and left empty-handed. This location has been getting worse over recent years and corporate should review their franchisee performance, because this place sucks. read more

Horrible Customer Service at 5 am. Girl with crooked teeth needs to be checked! She needs to work somewhere slow pace

Literally took 20 min to get the code to the bathroom for my 5 year old and then when i go inside bathroom theres no toilet paper and noone has checked bathroom for like 8 hours according to the door bathroom checklist smh spent 40 bucks on not much and couldnt even get a napkin in my bag to go to even wipe my Kid place sucks tbh read more

McDonald's - Fast Food Near Me - Redlands, California

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Service was bad. Luckily it got 1 star. Do not understand how you have to wait 20 minutes in the drive thru with only 3 cars in from of you. Enough said, get your act together. read more

So apparently I guess the lobby closes between 3 and 5 o'clock in the afternoon I'm 46 years old and me and my 11-year-old daughter tried to walk in the door at 2:59 and one of the employees said nope sorry the lobby is closed would not let us get in to order our food. I'm still in shock I could maybe understand trying to keep the high school kids out. But this was ridiculous I guess I will take my business elsewhere. The worst part is the punk kid that worked there was rude as hell and slammed the door in our face read more

McDonald's - Fast Food Near Me - Redlands, California

I continue to be disappointed with this McDonalds. Ordered a two cheeseburger meal with just meat and cheese for my grandson and it came with everything on it. They didn't even pretend to make it like I asked. Also ordered a fillet o fish which was burnt and so greasy I couldn't eat it. A 25$ meal that was so disappointing. Never going to Redlands McDonalds again. read more

if I could give this McDonalds a -10 rating I would. My family and I were there on Sept 18. Absolute worse experience in my life. We walked in to a very crowded place. Had to order on line, waited 40 minutes for our food. The food was cold. They shut down the bathrooms and restaurant at 7. Normally closes at 8. We couldn't get water for our 9 month old and 3 year old. We couldn't use the restroom or leave to get the baby his formula because. once we left we couldn't get back in. There were a group of about 15-20 high school students who were amazing. They were so patient waiting for their food and so respectful. Can't say the same for the employee they dealt with. He was very rude to them. if I never go back there it will be too soon. We would have walked out but we had already paid over $50.00 for food. read more

Does anyone know if there's a way to leave 0 stars. I placed an order through the app to pick up in the drive thru and got there 10 minutes before closing. There were maybe 6/7 other cars in the drive thru but they had a worker out there telling people they were closed. I asked if I could get my order cause I already placed it and the worker said no, we have to be out of here by a certain time. If this worker was inside helping then they could have gotten through the orders much quicker but they are just lazy. I won't be returning. read more

It took over 35 min to get my food. It was very disappointing and not to mention that they were understaffed. I will not be going back.

If I can give a 0 start I would. way to over seasoned burger they have attitude the older white lady was really rude and the short Mexican boy also has an attitude worst McDonald's ever ‼ my soda was filled up half way and I asked if they can fill it up n they said they jus needed ice n I asked for light ice n they put more ice in instead of soda and i asked for Diet Coke and they gave me regular coke I hear them cussing up a storm read more

McDonald's - I asked for light ice bc I'm anemic and they still added more ice - Fast Food Near Me - Redlands, California

What term should be used when simple order becomes complicated??? People use drive thru so it will be quick hence the term drive thru ... makes it worst when it takes longer coz they get your order wrong urghhh and not take responsibility at all ... unprofessional and stupid!!! read more

I am an Uber driver. They are closed odd hours in drive thru at night. Sometimes 12:30am, sometimes 3-4 am. I am here at 8:28 pm. I have to wait in the drive-through line that goes all the way to Redlands Boulevard, and they won't give me the orders through the door, despite answering when I rang the doorbell. This affects my pay, having to wait in line instead of delivering the order and moving onto the next. It also affects my tips being that it takes so long. How's the driver, I'm the last person the customer sees, therefore I take the blame. McDonald's should not be open 24 hours in the drive-through if they cannot handle the traffic, the hours, and the orders. Whoever the manager is after 8 PM is awful. I reject orders from here now. read more

First of all, I believe if you're fighting for a "living wage", actually earn it, don't just expect it. If you want a living wage, try getting people's orders correct. These young idiots want more money without actually working and earning it. I hope whoever shorted me my hamburger, when you eat it the bitter taste bites your tongue read more

Arrived for a quick bite in their Redlands location & at their drive thru late at night (around 11pm), and waited over 30 minutes in the drive thru behind a large line of cars only to be told at the ordering window that they had to close for 40 minutes. Couldn't order anything, so I just left afterward. Lesson learned--never giving them a second thought voluntarily again unless I have no other choice. read more

After a long day of moving on our way home we stopped to get the kids some food at this location problem is we had a 6x12 trailer attached to our truck and we couldn't fit in the drive thru and the inside was closed. We kindly asked a worker outside who Seemed to be off or on break if the inside was Open for ordering he noticed the trailer and He said no but that he would take our order anyway since we had the trailer attached we were blown away by such a courteous example of excellent he took the order for us we paid and he brought the food out to The truck. Thank's to you're employee "Jordan" we were able to feed the family and make it a great night. Thank you Jordan for going over and beyond for us.... read more

The food is the food but the service and ambiance are awful. If they are busy, pick up orders or drive up orders do not matter whatsoever. They continue to close their doors earlier than they're suppose to, and so much more. I've been patient enough times. Yesterday my husband and I placed a mobile order for pickup. We waited 10 minutes, called, no answer. My husband goes in, "it'll be a little longer we're super busy rn." Okay, no problem, we know how it is. 15 minutes go by, we call, no answer. So again, my husband goes in. Only this time a girl says the ticket for our order doesn't show we've arrived for our order but so she's been told not to make it. My husband then asks to speak to the manager who just told him now 20 minutes ago that the order was being worked on. The manager comes and says there's been a refund issued and she couldn't make the food bc their system needs us to say we've arrived. I watched my husband put that we were in spot 4.. Regardless I'm so confused as to why she couldn't say well my eyes have served me different and you're clearly right here so here's your food.. Instead she says we will get a refund in 24 hours and if we want our food we have to replace it and it will be over an hour. At this point lunch was way over and there was not a single car in the drive thru. The people here are so lazy it's sad. The older woman here is the only person who deserves pay. Everyone else just stands around talking. Sad. read more

Not even joking someone that works here has sent me a video of them spitting in someones burger because " the custoner made me mad" so disgusting please skip you never know what they be doing it could be ur food next. I get some customers maybe a bit rude but to spit in food? disgusting and not professional ew. read more

The night shift for the last week I've been doing doordash at this McDonald's are nothing but super rude and disrespectful . If you don't like working here maybe find another job if ur gonna treat people like shit and be a lazy POS and not want to do ur job. read more

I don't leave reviews on yelp. This place is so bad that I had to pull out the Yelp app and make sure that people understand how bad this place is. Go to the McDonald's on Lugonia near Mentone. They do a much better job and it's only like five minutes away. This place only excepts cash and has given me poor service every single time that I have interacted with them. All of my friends have had the same experience, you are better off spending your money at the Del Taco right next-door. After 3 years of living in Redlands, I can tell you definitively that this is the worst McDonalds you can go to. Go to the one on Redlands blvd or Lugonia. These people suck! read more

Paper in my hamburger . Disgusting and not worth time and money to order. Please improve quality read more

McDonald's - Paper in my Hamburger - Fast Food Near Me - Redlands, California

I've asked for four BBQ sauce and they only gave me two I don't like goin to this resturant cause I know and my father knows I said four BBQ sauce and you guys gave me two how you suppose to make customers pleased read more