Went to the drive through to pick up the Oreo Fraps for my family. Service was fast and I love the convenience of the drive thru. We had no problems at all. read more

McDonald's - Large Oreo Frapp - Fast Food Near Me - Redlands, California

Worst McDonalds everrrrr It's the slowest one I've bee to I gave it one more chance but the 3rd time is the charm.Can't believe I had to wait more than 30 minutes for a coffee and apple pie.The worker Maribel is so rude to customers.There was literally more than 15 people waiting for our orders and it was frustrating watching the workers so slow taking their time if I could give this place a 0 star I would read more

wow im shocked at all the low ratings bc everytime i go to this mc donalds everything is fresh i literally will drive a ways to go to this location its the one across from redlands high and employees always nice so im not sure what's up with the other ratings but i wanted to let the manager here theyre doing a great job. read more

Yes! It is real.... cheeseburgers are .89 on Tuesdays in July at this McDonald's. We just got 14 plus a large soda for less than $13. What a nice throwback and nod to the .39 cheeseburgers days. The taco place next door had no line. The drive thru line around 8:30pm looked long but was efficient. Some cars were pulled into parking spots but we got our order through the window. The cheeseburgers were tasty! Thanks for the special. We are McLovin it! read more

McDonald's - July 2024 specials - Fast Food Near Me - Redlands, California

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I have been to McDonald's all over the United States. This is by far the slowesttttt McDonald's I have ever been go. It always takes forever regardless of how many people are in line. That's my only complaint. Food is fine. I have waited 30 mins before and there were only 5 people in front of me. I read more

Went through the drive-through and ordered a large french fry. They said it would be a minute and asked us to pull into one of their drive-through spots. We waited for about 10 minutes and then went back through the drive-through when we got to the window. the guy was so apologetic and gave us two french fries instead. Five star service from the guy working in the window on 6/1 at 5 pm read more

I've been a loyal McDonald's customer for decades, but this location stands out as one of the most poorly managed I've encountered. There's no counter service--only kiosks--and even then, service is painfully slow no matter the time of day. The food? Usually cold or room temperature at best. What's worse is their afternoon policy: they close the seating area to deter teenage customers. Most of these teens are Hispanic, which raises serious concerns about potential violations of the Unruh Civil Rights Act (California Civil Code § 51) and the Fair Employment and Housing Act (FEHA) (Government Code § 12900). It's hard not to see this as a message: "Pre-teens, come get your Happy Meal. Teens? No meal for you." This kind of shortsighted decision doesn't just inconvenience all customers--it poisons the brand for teens. McDonald's spends nearly $2 billion a year on U.S. advertising alone to build brand loyalty. But loyalty starts young. Teens remember when they're welcomed--and when they're not. They grow up, earn money, and carry their perceptions with them. Brands like Apple understand this; they cultivate early relationships to build lifelong customers. So while McDonald's invests billions in marketing, this store seems committed to un-selling the brand to an entire generation. That's not just bad service--it's bad business. read more

Worst McDonald's you can go to in California. Wait 30-60 minutes in line for food pre-ordered on the App. Ask to add a drink to a separate order and whoops your whole order is now cancelled and they won't give any of the deals or coupons from the app. This store should be closed due to the incompetent employees working here. They don't care to give any amount of customer service or have a single thought going between their brain besides punching the wrong buttons to mess up your order. Skip this place! The other McDonalds on the other side of Redlands is where you want to go. 10-15 minutes drive away at 1620 W Redlands Blvd. At least the workers there will get your order right and serve you food in less than 10 minutes. I'd give negative stars to this location if it were possible. read more

Food was good to me but I got two ranch sauces instead of two sweet n sour sauces. : ( the horror!!!

Service is horrible and the food takes forever to make! Staff doesn't seem to care about anything.

Not open when they say. You should change that online Cannot say you are open 24/7 on certain days and then not be open read more

Don't be open if you can't staff the location took too long for only a few cars not the workers fault but why only have few people if they won't be able to run the drive thru read more

This place usually gets my order right which is rare for McDonalds my only gripe is when I order for pick up sometimes they get it to you within 5 minutes. Other occasions I have spent literally over 25 minutes. On multiple times for break we have waited so long that my spouse would have to go inside to ask what is going on and has made us late to appointments. We don't come here anymore for breakfast because of that. For lunch/sinner, they are usually good with the time so we still come for that. Today's order (4:50) took 6 minutes to come out. read more

McDonald's - Mobile order pick up - Fast Food Near Me - Redlands, California

Thought it tasted old, when I look at after removing some of the yoke this is what I found!! Zero stars if I it had this option!! read more

McDonald's - This is so gross!! - Fast Food Near Me - Redlands, California

The staff here are terrible. I don't expect much when grabbing fast food, but they constantly park cars to have them wait for their orders. Tonight I waited for 45 minutes and was met by staff that could not care less. I would spend the 5 extra minutes to drive to the Alabama location. If you don't, you're likely to lose a lot more than 5 minutes of your time. read more

Daniah is really cool. She made the restaurant feel nice. We know the low rating of this location, but Daniah really is the highlight of the location. read more

This is an unusual yelp review for me. I went to this McDonald's this morning/afternoon waiting for food and I couldn't help but over hear this very rude employee there. I think her name was Mary or something like that. This nice lady was just trying to get her door dash order done and the employee or manager idk what her position was honestly, was being sooooo sooo rude to that lady and that lady didn't even do anything. The snobby employee was definitely having a bad day and taking it out on this door dash lady. Another door dasher older man was helping the lady cancel the order and he was saying how sorry he was for the employees behavior. Which is surprising to me because he doesn't even work for McDonald's he works for door dash.. almost like he's experienced her attitude more than a few times. I think he just felt bad for the lady because she was just trying to get her order for her customer and it wasn't her fault. She's just a door dasher! I was baffled that this rude employee at this McDonald's could talk the way she did. Door dasher lady said " can you check if this order is here" The McDonald's employee said rudely "iF iTs nOt oN tHe sCreeN tHeN wE dOnt hAvE iT" in such a condescending way like the door dasher was not smart or something and the lady said "well can you check just to be sure??" and the employee was so mad at her for no reason! I understand this McDonald's has a 1 star rating but maybe it's time to make some changes to staffing here at $20 an hour these people should be able to answer questions customers have with no issue. I ended up getting my food and walking out and told my family we aren't coming to this McDonald's any more. Even though we live up the street... She shouldn't work there if she hates her job that much! I've got a lot of friends out here in Redlands we get McDonald's a lot before church and now I'm going to make sure we go elsewhere. To any workers that read this. A good attitude goes along way! This wasn't even an issue that was related to me and it just shows you how bad for business a bad attitude is... Treat your customers how you would want someone to treat your mother and you will exceed exceptionally well! All said with love and this is a constructive complaint! Stay blessed out there. read more

really bad services, they better call this place bad Donald's, dirty place, and they have a long wait to get your food when nobody is at the store how is that possible, there is 6 people in the kitchen. read more

McDonald's - Fast Food Near Me - Redlands, California

Just went thru McDonalds on Redlands Blvd., Redlands CA and got really fresh hot fries, but couldn't enjoy them because they did not put any sauce in for the 10 piece nuggets. It's always something with this location . Thanks for another waste of money . read more

if I could give this place zero stars instead of one I would, as Someone who genuinely works in customer service and always finds it ridiculous people leave reviews I never thought in my 20 years of living I would be writing a bad review for the first time the customer service is absolutely HORRIBLE, the food is always cold and they nvr actually give you fresh food, and the #1 most of all is they're manager I came here on 6/22/26 Monday around 7 o'clock pm who ever the manager on deck ( short Mexican with curly hair probably in her 40-50s) is she's very rude doesn't assist her customers very BLANTLY ignores them even if it's just to ask for sauces anything etc and I've had past problems w her being rude in the past before I hope whoever they're hire up boss fires her and gives the position to a younger nicer individual there but this mc Donald's overall is the worst one yet please do better with your managers and let the younger ones have a chance ! read more

Food is amazing tastes wonderful in total , Service wasn't bad but wasn't good asked for extra Bigmack sauce they put the smallest amount POSSIBLE , Ambiance was okay kitchen looked clean. read more

Got my breakfast this morning... my order was correct staff was friendly. It only took me 5min from the time I ordered through the time I got my on food. read more

omg this Mcdonald's bro, like are yall slow in the head?? how is every order come out wrong?? it's NOT hard at all!! if yall can't lock in here then yall can't lock in at a harder/ more paying job!!! yall walk around in the kitchen with yall thumb in ass! read more

Literally the worst service, staff, good quality, and organization I have ever experienced. It Is laughable how poorly this location is ran.

Not ideal location. Inside is closed due to disturbing high schoolers which wouldn't be an issue except they use it as an opportunity to not fix mistakes on food. read more

My food order came quickly and hot. The restaurant is clean and well maintained. Various programs for both adults and children.

Great food and great service and super friendly employees and great experience and am very happy with my order and very thankful for the kind employees. 5 Stars read more

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Today, this drive-thru was terrible!! In 5 minutes only one car moved, and there were 14 cars ahead of me. When the first car moved, the second car didn't move for several minutes. I wasn't stupid enough to wait around. I have to accept that there will be a difficult customer that is willing to hold up 14 others for their sole benefit, but the odds of two difficult customers back-to-back is unlikely. Something didn't work today; I go to fast food for fast food. I went elsewhere, and was able to get fast food. It will be a while before I come here again. read more

usually when i go mcdonald's i feel really rushed and the customer service isn't the best but when i was having trouble with the app the girl on the headset was very patient and ended up helping me at the window. Not sure her name, she wore a mask but she was super helpful and kind! read more

Holy moly guacamole this place is absolutely horrible. I gort my son a transformers happy meal and instead of Optimus prime he got one of the workers pube cubes. I cant believe this actually happened and don't even get me started with my meal. I got that 14 ounce big arch and instead of mayonnaise, it was semen or a loogy I have no clue. I also went to the bathroom and there was a man on fentanyl mid slump with the needle still in his arm. Also, the 14 ounce big arch was literally slop like some food from Auschwitz. Was ist das für ein Nazi-Deutschland? I do not recommend. read more

McDonald's - The "big arch" burger - Fast Food Near Me - Redlands, California

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Usually drive thru. Happy meals make for happy kids. Only annoyance is when you order online through the app, you need to click when you get to McD and then wait for your food. So not sure what advantage that serves. Feels like how long it takes to be in line for the drive thru anyway. read more

McDonald's - a view of a cloudy sky - Fast Food Near Me - Redlands, California

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Just called online says 24 hours but they answered the phone and say they're closed so not sure who's lying but whatever

My boyfriend and I got some McDonald's on Friday, March 17, 2023 at approximately 5:30 P.M. He wnet through the drive-thru for the both of us, to bring home the food to eat. He ordered what he wanted and I ordered some 'Filet-O-Fish' sandwiches. The 'Filet-O-Fish' sandwiches were absolutely perfect in every way, aaalmooost... the bun was fresh, soft and warm; the piece of breaded fish was still hot and crispy; the cheese slice was placed perfectly onto the bottom bun; and it all looked just about picture perfect in every way. The one thing lacking was the tartar sauce... there was hardly ANY tartar sauce on the sandwich and I asked for EXTRA tartar sauce on all my sandwiches even (because, you can always scrape off extra sauce if you don't like that sort of stuff, but you can never go back and get any sauce put back on something once you've already purchased it and handled it). The bag and the sandwich containers had the "special instructions" receipt on them, but the grill person just either didn't pay attention very well or just plain didn't care, especially since it was probably busy due to people getting their food for dinner. There was maaaybe a teaspoon of tartar sauce, thinly spread out on the sandwiches. That's not even the "regular" amount that's supposed to be on there. And like I said, I asked for extra tartar sauce, so those 'Filet-O-Fish' sandwiches should have had the tangy, extra tartar sauce oozing out the sides of the sandwiches. It's like eating spaghetti with just a can of tomato sauce poured on top of it or a plain-Jane cheeseburger with no condiments on it or pancakes with a smidge of butter and a tablespoon of syrup... I mean, sauces and condiments enhance food and this just did not measure up to what McDonald's is known for and USED to be. Get your orders right and representt the items on your menu by what you claim your food will look like, once made and served, based on the inages you throw out there in media and portray to the public. I had not had a 'Filet-O-Fish' sandwich in over a year because I was diagnosed with kidney disease and I was sooo looking forward to my fish sandwiches. I'll try to order the "perfect" fish sandwich again, but maybe this next time, I'll ask for extra tartar sauce on the sandwiches and ask for extra containers of tartar sauce on the side. read more

Yall should re-evaluate you guys hiring process, too many employees of you guys be having attitude towards customers, like I understand that you don't like your job but thats not an excuse to be giving attitude to customers, if you dont like your job that bad, might ass well go to school and do something with your life or stop doing customer service, this goes for the BIG señora that was at the window this Saturday/may/2024 at 11:30Pm read more

Pulled up to an empty drive thru, got in one of the two lanes and no one answered as I sat there for a couple minutes.. another car pulls up and they immediately get their order taken :| Not friendly Takes forever Bad service Would suggest moldy cheese before coming here again read more

Only a couple of cars in front of us in the double drive through on Saturday night. Service was so slow by the time we placed our order the BOGO in-app offer had expired (mind you we are 100% stuck in the drive thru line now and we ONLY came for the deal). Took us another 10 minutes to get to the window and we spent about 5 minutes trying to load the app on another phone and asking the manager to please honor the deal that had clearly timed out because their service was so slow. Naturally this didn't work because McDonalds does not empower their managers to to right by the customer. We pulled forward in hopes that the 15 minute refresh on the App would give us an opportunity to get a valid deal code and we could pay "inside" (this location shut down their dine-in service) but alas "you have already used this deal for today" My wife started crying, as we had a very long day and she just wanted a big mac. We spent over 30 minutes in this drive through and the staff was not able to make this right. By this time our food was no longer fresh and I had little interest supporting this business anymore and left empty-handed. This location has been getting worse over recent years and corporate should review their franchisee performance, because this place sucks. read more

Literally took 20 min to get the code to the bathroom for my 5 year old and then when i go inside bathroom theres no toilet paper and noone has checked bathroom for like 8 hours according to the door bathroom checklist smh spent 40 bucks on not much and couldnt even get a napkin in my bag to go to even wipe my Kid place sucks tbh read more

McDonald's - Fast Food Near Me - Redlands, California

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Service was bad. Luckily it got 1 star. Do not understand how you have to wait 20 minutes in the drive thru with only 3 cars in from of you. Enough said, get your act together. read more

So apparently I guess the lobby closes between 3 and 5 o'clock in the afternoon I'm 46 years old and me and my 11-year-old daughter tried to walk in the door at 2:59 and one of the employees said nope sorry the lobby is closed would not let us get in to order our food. I'm still in shock I could maybe understand trying to keep the high school kids out. But this was ridiculous I guess I will take my business elsewhere. The worst part is the punk kid that worked there was rude as hell and slammed the door in our face read more

McDonald's - Fast Food Near Me - Redlands, California

0 Stars. Literally the worst McDonald's ever. This place needs an entire revamp from the General Manager to the Minimum wage employees. Every time I try to go to the McDonald's they are closed or not accepting cash or card, even though the sign states 24/7. This place has blatant disrespect for its customers. This McDonald's has no chance for improvement. read more