Absolutely the worst McDonald's I've ever been to. If I could give 0 stars I would. This place is hands-down the slowest fast food I've ever experienced. We waited forever in the drive-thru just to be met with rude service. When we politely asked for a simple cup of ice at the window, the employee literally just shook his head no and slammed the window shut without saying a single word. Completely unprofessional. To make it worse, our drinks came with no ice at all, even though they were supposed to, and both Happy Meals were missing apple slices. It's clear there's no attention to detail or care about the customer experience at all. Honestly, this location is so poorly run it needs to be shut down. Save yourself the frustration and go literally anywhere else. read more

I am really torn writing this review about McDonald's. The first time I went the service is great and the food was actually really good for McDonald's. Then I went back again the other morning and got the wrong order, but that's besides the point. The bad part was the cashier taking the money at the drive thru was pretty much rude, so after dealing with her and getting the wrong food was not a great experience. So tomorrow morning, I plan on going back and telling them they gave me the wrong food and hopefully they give me the right food this time. Perhaps I'll update the review after this. read more

Asked for no onions and it had onions on it. They told me they couldn't make it again.i want a refund.

Every table was dirty. We waited 30 minutes for our food, and then our order was wrong. No employee apologized or explained why service was so slow. read more

"First time visiting a McDonald's where they don't have what the menu says, and on top of that, they charge you without giving you what you ordered, replacing it with a soda. On top of that, they took even longer because they didn't have ice. Honestly, I felt like I was in a third-world country with the treatment and service." read more

Lazy and unprofessional service. Advertising this weird "Grimace Shake" all over their bags and cups but don't even have it. They were out of all ice cream products--shocking (sarcastic if you couldn't tell)--and proceeded to serve undercooked chewey fries after a five minute wait. Nasty strawberry banana smoothies and employees laugh at you been asking for your order. Nope nope nope. read more

McDonald's - "BTS Meal" Bag - Burgers Near Me - Port Saint Joe, Florida

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Goodness, where do I start. We have a vacation house here and frequently come down here. Kids love McDonald's. This McDonald's has to be one of the worst McDonald's we have experienced. Let's start with the positives: Convenient location Decent seating area Here are the often negatives: Wrong orders and slow to correct them Rude employees. Come on, if you don't want to work here, quit. Slow service Frequently out of drinks and extremely messy drink station. Prices are notably HIGHER than other McDonald's. I really wish corporate would come to this location and evaluate it. Frankly, it is a shame to have the McDonald's name on this establishment. Unfortunately there are not a lot of alternatives, so we just deal with it. read more

You walk in and the first thing you see is a garbage can overflowing onto the floor. There is not a soul in the resturant and the employees are lounging in the booths playing on there phones and talking to each other. They acted like we were wasting there time to take our order. read more

McDonald's - a table with a trash can and a trash can - Burgers Near Me - Port Saint Joe, Florida

People were arguing and cursing in the back and was vary nasty definitely could have looked better read more

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My family and I went through the drive-thru for a quick bite. We ordered three large fries, two frozen cokes, and a frappuccino. The lady on the loud speaker sounded annoyed and did not want to communicate. When I placed my order, she merely replied by saying, in a high-pitched nasal tone, "I can't do that." There was nothing special about our order and I was very confused. When I asked her what she couldn't do. The girl only replied by saying, "I can't do that." When I asked her again what she couldn't do was it the fries, the fozen Cokes, or the Frappuccino. The lady said again "I can't do that." So I repeated each item on our order and asked if she could prepare the item. "Can you make the fries?" Long pause... "yes..." "Can you make the frozen Cokes?" Long pause... "yes..." "Can you make the Frappuccino?" Long pause... "I can't do that..." I replied, "Okay, so change the Frappuccino to a frozen Coke. So we'll be having three frozen Cokes and three large fries." And all I got was dead silence... We waited for a few minutes for the reply, but no confirmation came. Eventually we just drove around to the window and paid for our food. To my shock and surprise the order was taken correctly. However, our fries seemed stale, like they were left over from yesterday and then refried that day. To the lady that took our order, I'm sorry you don't like your job. But all I wanted was a three fries and three frozen Cokes. If you don't like your job go get another one, there's no need to be rude to anybody. I was very courteous to you and you were very rude to me. We will not be coming back... read more

Credit where credit is due. I left a bad review previously but felt a need to update due to recent changes. They have added some very friendly folks to the drive through and dramatically shortened wait times. Good job. read more

This restaurant is completely disgusting from the drink area to the restaurant. The employees are very rude and clearly do not want to work here. The food is almost always wrong through the drive-through. Take my advice keep driving read more

Most of the time in the drive thru they don't even acknowledge you, I make it a point to always tell the employees to have a great day cause they seem miserable read more

The slowest McDonald's I've ever been to. Understandably the only fast food chain in the area but from the looks of the comments, this has been an issue for over a year. Took more than 35 minutes for our order to come out only for it to be wrong. Then it took another 30 minutes...I wish I was joking. If it weren't for my kids, I would have left. Never again will we return here!! read more

This is an absolutely disgusting place. Trash was not just overflowing the cans, it was stacked up on top and on the floor. Every table was filthy with either spilled condiments or random pieces of trash. And this was the public facing side. I shudder to imagine what conditions were like behind the counter and in the kitchen. If you value your health, do not go in this place. read more

I just went to this McDonald's for lunch after not going for a long time because of my horrible experiences in the past, I give them another chance and what do they do, they mess up my order, they give me the incorrect change and they give me no receipt, they are disgusting, rude, and gross read more

Even though this restaurant is small it brings back memory's from home me and my kids love to go here just to run through and get breakfast I would highly recommend that you come here if you are in a rush. read more

I WENT thru the drvie thru on 8 13 21 at 4pm after waiting for awhile i ask the server what took so long erron the service said he was the only one working and was to busy to take my order so i drove to the window to place my order and even the manger wought not take my order. its plane to see that mcdonald is not about customer service. i wont be back 0 read more

Man this is the slowest McDonald's I've ever seen but you know they always makes some great food. Looks like the pictures lol.

This is a neat McDonald s branch. Clean, fast and the check-out kiosk helps even more. Although it's oldie population, even waitresses and cashiers; Will recommend this his place. read more

Worst McDs I've ever been in as far as cleanliness. As soon as me & my family walked in we all had our shoes stick to the floor. Water or something was spilled on the floor by the drink dispenser. Food was fair but my wife's first chicken wrap tasted like fish instead of chicken. Service was fine, all other food was fine. Unfortunately, it was only eatery in town open after 9pm on a Saturday. Life in a small town, but so what, we're here mainly for the beach. read more

I wish I could rate it a 0. I went in here and waited 12 minutes for my food- which made me extremely sick. It didn't even taste good either. Fries were not salted and chicken was not crispy (that's how I like it). Every table was dirty and all the floors were extremely disgusting. It was so nasty. Very disappointed. read more

Rude at kids nasty Resturant and they don't know what they r doing . As many kids are working you would think someone could clean thr floor.. and my burger is so burnt the meat is black read more

Mcflurry was only half full and when we asked for them to fill it up the cashier said "it looks full to me." The cheese on my burger was more on the cardboard box then the burger itself. completely disgusting place full of lazy people. PLEASE don't eat here. read more

Help is needed! Trash cans were full, dining area needed cleaning. Service was slow and seemed to be understaffed.

They gave me sour milk over two weeks old. I took two big gulps and about gagged. Horrible!

Absolutely my WORST experience at McDonalds EVER!! Extremely unprofessional!! A bunch of young kids working there & are more concerned w each other & their social life then helping customers. Dirty & some of the workers did not have gloves on handling food! ZERO read more

Not much to grab breakfast wise in Port St Joe and we were in a hurry to get to the beach, we grabbed chicken in a biscuit, dripping in grease and four hash browns dripping in grease and coffee, all super fast at drive through. Sure there was trouble later but at the time it tasted good. read more

It said dude on my cup when I'm obviously a girl. I would have turned around and asked for a new cup but I was so furious about them assuming my gender. So I just threw my cup away and walked away thirsty after eating two mcdoubles which was horrific. read more

McDonald's - a cup of coffee with a logo on it - Burgers Near Me - Port Saint Joe, Florida

Worst service I have ever had. It took 20 mins for a double and chicken nuggets. We were inside and watched several other get their food who had came in after us. Slow and rude. read more

I travel a lot and visit many fast food joints, including mcdonalds. I am a port saint joe regular and usually if I need a bite to eat quick I grab it here. It's clean and the food is better than most mcdonalds. The only thing I have to criticize them about is they are a little slow during the day when they aren't busy. But I definitely recommend it if you don't have time for a resteraunt. read more

Worst run MacD I've seen....12 people working, bad language, poor attitudes and 10 minutes later I still don't have my burger

The worst McDonalds I have ever been in. The whole restaurant was filthy. The kitchen area was even disgusting. I've never seen a McDonald so bad. read more

Food was fine but the dining area was disgusting. I've never been in a McDonald's so gross.

The slowest pplace on earth. Took me about 20 min to order and get my food. Bunch of yards running around and not a lot of work going on. There were about five people in the place eating. My order was wrong when I got it. Then they remade it and I just stood there for another ten mon waiting for the correct food to be cooked. The guy behind he counter giggled and saidoh sorry I forgot about you.... dumb shit! read more

Got there about 2 PM. The s l o w e s t McDonalds I have ever been in. All the employees moved in slo mo! I asked for my food to go and they put it on a tray. When I said it's to go she got a bag and dumped it all in the bag. French fries went flying and she was going to scrape them up and throw in the bag..I said no. Who wants fries that are scooped up from the counter with their hands? The fries that we did have had no salt and were cold. read more

Horrible,the Fat Albert manager should be fired. ordered a large fry (almost $3 by itself) that was half empty,mentioned it to the manager (he seemed shocked),drove away and all he did was throw the fry untouched in a closed bag after a 2 minute wait. GUYS THEIRS A REASON YOU ARE 30-50 YEARS OLD AND WORK AT FAST FOOD!!!! Good luck with the $15 per hour. read more

Fast food !!! Hahahaha!! I've been in line for 25 mins for a double cheese burger and a tea !!

With only a couple of fast food choices, this McDonalds knows that most customers are only weekly renters so they can get away with slow service, dirty facility and terrible food. Not recommended, go to Dockside, Krazy Fish or Sunset Grill read more

Waited in drive thru for 31 minutes, when I finally got food it was cold and the fries were so hard & cold you couldn't chew them. This is the second bad experience at this place won't give them another chance. read more