My family and I were broke down and we came into the Burger King in Port St. Joe, Fla. We were greeted by the manager with a smile. The dining room was clean, the service was fast and friendly. The food was hot and fresh! The fries were piping hot! I cannot express how pleasant our experience was while we had to wait out our stay to have our car towed, fixed and we were picked up. Keep up the good work Burger King management! You were so kind to me and my road weary family. God bless you! read more

We sat in. The line for almost an hour and we were seconded in line and we saw people eating in the back

It's not even worth a one start review. There was a handful of people inside the restaurant and the orders were taken and no food is being served. It was prepared and placed in the warmer and nobody was serving the restaurant, only the drive thru was getting served. We were there for 40 min waiting and there was a lady that was waiting even longer. And then people were getting served that placed orders after us. The most unorganized burger king I've ever been in. read more

Just had a whopper stale bread with a heat lamp, burger pathetic Seems like the quality of food is going down everywhere. Nobody seems to care what they're serving. read more

i walk in to this establishment and immediately get a smell of the worst stench ive ever smelled. Come to find out an employee was smearing FECES on the walls... food was alright. THIS EMPLOYEE NEEDS TO BE FIERD IMMEDIATELY (i found a photo of him after talking to one of his coworkers) read more

Burger King - Burgers Near Me - Port Saint Joe, Florida

If I could go negative, I would. No one answering the drive through. Pulled up to the window, they opened to a strong smell of marijuana and looked confused as to why I was there. Then said their headset wasn't turned on, it was. Then that the drawer wasn't in, it was. I could see it. Told me I had to go inside then because they now don't have any money. Last excuse, after I reiterated I couldn't go in because I had spent too long in the drive thru, was "I just got here, I don't know what's going on". At what point is Burger King going to just close this location? You had a manager and family who could do it, you didn't support him. Now you have a team of incompetent druggies running your business into the ground... if it wasn't for the folks in the morning knowing what they're doing and going the extra, you would be losing a customer. Drug test your employees and actually care about your customers! They are smoking pot in the restaurant!!!!!! read more

This location is under new management and it's very obvious! Both drive thru lanes are now open, they took my order in a timely fashion, and I was in and out of the drive thru in about 3 minutes. They even apologized for my wait which was appreciated, but absolutely not necessary, because... what wait? Best of all, the food was so good! Tasted like old school Burger King! Give it a try! You won't be disappointed! read more

Poor customer service said if you want the discount you have to ask for the duo or trio said I'm asking now he said I'm not changing it. Thanks alot Marcellus thought it was burning where I rule obvious not if it inconvenience the worker. Sad days are among us. You get paid to serve and can't even do a simple task that is advertised on the window. What a joke. read more

Asked if they had biscuits and the girl said NO! we are not McDonald's! We have croissants. She had a VERY BAD ATTITUDE. I asked what kind of croissants and she said , can't you see? Then she said, maybe you should go to McDonalds! So I did. I live here and will never go back there again. Extreme attitude from the time I pulled up. Acted like I was bothering her by trying to order. Maybe she needs to go to the unemployment line.​ read more

Too bad yelp doesn't allow zero star review. Our whole order got messed up and staff cussing at us

I got a big fish from bk today and my body is angry with me. It ended my streak of solid poops. Will be back

absolutely horrible customer service. The drive through lady was SO rude and seemed like we were inconveniencing her. A horrible tone, bad attitude, and nasty expressions when telling us the total as well as getting unnecessarily frustrated when asked a question. I completely understand it's fast food and not a fine dining establishment but, seriously. Wish I would've gotten a name because that was absolutely ridiculous. read more

Went into lobby to order, 1 other person in line...employees were joking and talking with each other and no help or acknowledgment for about 10 minutes...left and went elsewhere.... read more

This place finally reopened after hurricane Michael in 2018. Was looking forward to going here. Well, the dining area is closed. No signs. No info. We just look like a fool going up to the door to find it locked and employees ignore you. Try the drive thru. Nope. Waste of time. Nobody comes in the intercom. Nice isn't it. There are workers inside but no working. It is early evening. Yes. They are open from their hours open sign. What a waste. The manager of this place should be ashamed of themselves with their utter poor mgmt skills -- or lack thereof. If only corporate would do something about it. Nope. It's Burger King. They will never be #1 like the Golden Arches. I spit on this place. The only thing they will get out of me is some McDonald's wrappers and trash. read more

Wow.... this place is disgusting.....don't even know where to begin....... The place is filthy There were several tables left dirty. Someone had spilled a drink and there was a mountain of wet napkins in a pile on the table The bathroom was something out of a horror movie.... Dark. All FOUR of the uncovered tube bulbs were out The only light was a dim light over each stall Toilet full of poop and paper The young lady at the counter taking orders was eating an ice cube in one hand dripping water all over her hands and down the front of her shirt while talking to customers and entering orders on the register.... Of the many options in the soda dispenser. There was sprite. That's it. Before we got our order a young man came from the back with a beard....uncovered.... So much dandruff on his shoulder and chest of his shirt it looked like he'd been frosted Still waiting. Only 4 people eating.... only order being worked on. Same young lady with the ice...then decided to go in the back and sample someone's chicken fries... eating again at the register.... goes back for more..... The windows were so dirty there was mold growing on them.... We didn't eat. it.....snapped some pics and left... read more

So, its the height of tourist season. Hwy 98 has to be seeing 20,000 cars drive by a day. I pulled in at 6:30 pm and the lobby was closed, on the thursday AFTER July 4th. The last 5 times I have been here the lobby has been closed. Lunch or dinner it didn't matter. I look through the door i can see 4 people, clearly working in there. Nobody is in the drive through and the parking lot is like a ghost town. Went to the empty drive through, nobody says hello for 4 mins. When I order (2 whoppers with cheese by the way), the person quotes me $18. When i look closer, she added 3 drinks i didn't ask for. I don't have to wonder why every other business in town is SLAMMED busy and this one is dead as a doornail. If i was burger king corporate, i would pull the franchise. read more

This Burger King is the worst fast food restaurant I've ever been to. I understand the issues with hiring employees these days, but at a minimum place a sign in the door that says the dining room is open or closed. If you want a biscuit for breakfast, drive on down the road to McDonalds because the Burger King doesn't have any. If you want a burrito for breakfast, drive on down the road to Taco Bell because the Burger King doesn't have any. If you want fast food and good service for breakfast, drive on down the road because you won't find it at this Burger King! read more

Slow when it's not busy but the food is what you expect. Just don't order a fish sandwich here... You're on the gulf for God's sake! I choose chicken sammich here! read more

Burger King - Burgers Near Me - Port Saint Joe, Florida

Call me a glutton for punishment. My fiancé wanted a whopper so I came out to Burger King again. As this is usually the case, the wait to get an order in as long. The window staff was not very friendly although I wouldn't say rude, I would just say not friendly. Food took just a few minutes, and the lady who brought it to the car was nice. So I guess I can't complain. The biggest issue I have with BurgerKing is how long it takes to have someone take your order. Sometimes in the morning you'll sit there for five minutes, finally drive around to the window, and find out that there's no one to work the register even though they're supposed to be open. I don't blame the people working there, I blame the owner and management. I'm not a raise the minimum wage person but if you need someone to be there in the morning to open your restaurant, to make your money, and you can't get that help for the price you're offering, then you need to look at offering more. Here's an additional note: the weight at dinner time is no better than at breakfast time. You could sit there in line for five or more minutes. And if you look by the window you can see the cars sitting there waiting for their meals to be served after they've ordered read more

We have purchased food from this location several times, never again. The service is terrible. They are extremely slow and very rude when you finally arrive at the drive-up window. Hopefully some day a Chick-fil-A will come to Port St Joe so that we have an option for quality fast food and excellent service. read more

We waited in the drive through for 30 minutes, sat at the speaker box for 5 before someone took our order, literally our entire lunch break was gone before getting our food, that was before the line wrapped around into the street. After finally getting our food we were missing 2 items, I went inside while my coworkers ate in the car and stood at the counter for another 5 minutes before someone asked what I needed, then told me I was wrong and they put all my food in the bag. read more

The customer service here is atrocious. The woman taking our order who not alone was blasting music in her ears with airpods on, didn't want to help us at all. I literally downloaded this app because this place is so bad do not give them your business! read more

It was good. Didn't have to wait long. The order was correct. The correct sauces were included.

Slowest Burger King I've ever been to! I just waited in the to go line for 30 minutes and there were only two cars in front of me. After waiting 30 minutes I finally ordered and it took another 15 minutes to get my food. While waiting I watched two employees slowly walk into work. If I pulled into work and saw the drive through full, I'd hurry in and try to help my coworkers. Get it together! read more

This is the absolutely worst BK I've ever been to. Upon arriving inside lobby I find 3 employees hanging around the drive thru window handing your food out to known people in car out like candy on Halloween ...might wanna check your cameras. It gets better... after waiting 3 minutes before acknowledgement... was addressed with " Yeah....what can I get you? Absolutely like I was keeping him from something. It is about to get even better... after receiving our food...the soda/condiment area looked more like a disaster area...with more straws/ice/soda/napkins/condiments on the floor than on the counter... after wading through this mess and made it to the table to enjoy a meal with my "son" before his 1st little league game....the worst is about to happen...the vulgarity of the workers...still handing out food to same car...gratis and on demand....would have made any sailor cringe. When my 11 year old asked me..."What does fu$k mean"? in reference to the ongoing vulgar words. This is when I reached my boiling point...I would have not been in this situation if my son had not wanted to go here....but i assure you that my hard earned money will never be spent in PSJ BK again. ' read more

Customer service in this place is very terrible they are very rude and unprofessional It always takes forever to get your order. They make the customers wait while they make free food for their friends and family. I went there today waited at the drive-through for 7 minutes And they never asked for me to place my order the Cars behind me all started leaving. So I drove on around to the window And being very polite asked them was their speaker broken. They replied in a very sarcastic manner say no it's not broken and why did you pull around here. I said because I had been waiting for 7 minutes for someone to ask for my order. And that customers were leaving. She said well we're extremely busy in here. I said OK so can I place my order. And she said you'll have to go to the back of the line. And I asked had the other person behind me placed the order yet. And she said no were too busy to take it. So then I asked why can't I go ahead and place my order I was here 1st the other cars came in behind me and I've been waiting 7 minutes to place an orde. All the while I was being very nice. She walked away from the window so I spoke up and said what would you like me to do. Another lady come to the window And said what do you want. I said do you mean my order. The other girl said I had to go to the back of the line And the other customers are leaving there's no more room to lineup through the drive thru or you would be in the middle of the road And she walked away So then I said well what am I to do not to do and the other girl came back and said what is it you want to order and I said 2 wappers and she said we're not selling wappers today the grill's broken. So I said OKI drove around to the front of the Burger King there was no one in the parking lot so I pulled up got out winning with my phone and they was only 1 little lady Setting at a table waiting on her order there was nobody else inside the Burger King and no one in the parking lot except for the drive-through line. So I asked the lady what she had ordered and she said I wafer but I've been waiting over 20 minutes for it to get done. An elderly man haiku man and he ordered a woper and was not told the grill was broken and I was not serving wafers today. I'm not sure what their problem was But they need to get some different help at the Burger King in port Saint Joe Florida And someone who doesn't mind cleaning because that is a nasty place To be a brand new building. read more

This place is truly the definition of where not to eat... order was incorrect they were out of so many items and out of 6 of the drink flavors including COKE and was told want have any till next week all sandwiches were served on regular hamburger buns even the whopper and chicken were chargers for sauce for chicken nuggets and for onion rings sauce they do not come with order we were told read more

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Went by for our weekly Burger King Whopper-and fries-fix while in Port St. Joe, FL (we live in Panama City) and we were treated to a most-wonderful encounter. The burgers were hot, tasty and dressed nicely; the fries were hot...(they're never hot at our local BK or the BK on the beach!!)...but best of all, the service was exemplary! The young man at the window told us he and one other employee were taking care of this store...his smile was infectious and his attitude amazing...and all of this at 7:30 p.m.--nearly closing time for this facility. Kudos to that young man for seeing that our weekly "treat" was the best Burger King experience in several years...our experiences locally pale in comparison and leave us wanting to make that 37 mile drive for our next Whopper and fries! read more

Went in tried to order they had menus turned had no clue what to get hard to make a decision without being able to see menu plus stood for a while before even got acknowledged ended up leaving without ordering was super disappointed!!!!! read more

Let me preface this review with the statement that for years, Burger King has been my favorite fast food go to. Tragically for me, this one in my town of Port St Joe is a complete failure. How can a national franchisee screw up a winning formula?? 'This owner, sadly has managed to do just that. read more

This is absolutely the worst BK on the planet. Slow af, they can only handle one order at the time then they want you to pull up and wait in the parking lot for your food. On my last visit there from what I could see it was me and one other car that was already at the window so it's me and the car behind me waiting to order I'm not sure exactly how long we sat there waiting to order when the car behind me left which is more common than not anytime you go to this place. So finally they take my order I pull up to the window that there is no other cars at they take my money then ask me to pull up in the parking lot and they will bring me my order by the way was nothing special #9 w/small coke, now mind you the car behind me had already left so why they pull me up I have no clue. I FINALLY get my food after about 10 mins and the chicken on the sandwich tasted like it had been cooked the day before and just reheated the fries where cold the drink was good but other than that the meal sucked. Please whoever owns this franchise or whatever please close this place down so maybe we can have something that the owner/corporation that actually gives af about customer service and have a productive business for the town of Port St Joe!!! read more

I am not in the business of writing fast food reviews usually, but I am compelled to let people know of our experience. We were on vacation and the rest of our group was running behind a few hours. We decided to stop in to Burger King to get a small snack so we would have room for dinner. When we got inside we noticed how dirty the place was immediately, and both agreed to just get some fries and a drink. While we were in the middle of ordering the employee walked away and started assisting someone in the drive through. When they came back I asked if we should start over or if he got it, he said he got it. So I ordered and went to get my drink......turns out the ice machine was broken. Would have liked to know that before hand. I requested a refund for the drink as I had cold waters in my car. We then waited around 12 minutes for our fries and only one order came up. Turns out he did not get the order completely after all...... When I told them they responded with "ok" and took the whole tray back including my order.....when we got it back my fries were now cold and the others were burning hot from the fry-er. Really could not have made a worse decision for a quick snack. read more

Not good! Won't go back. Finally was waited on when I decided to leave. I was the only customer in the lobby and one car in drive up. The manager finally asked if he could help me. The fries were hot and Hamburg cold. read more

If I could give a place 0 stars, I'd give it to this place. My family ordered 3 drinks and 1 iced coffee; this specific Burger King has the coke machine that you can choose any coke product you want. However, they were out of EVERY drink except plain coke. Then when my iced coffee was being made, they had said they were all out of ice. It then took 15 minutes to get out egg and cheese crossanwich. When we went to sit down, there were dead mosquitoes and dead flies on all the seats as if it had never been cleaned. All while one of the employees was hollering and being obnoxious but being quiet when she began to talk badly about one of the customers, AKA someone on my family since we were the only ones in their disgusting "establishment". read more

Agree-pretty slow. Over 15 minutes for an angry whopper meal. But I'm not angry-they got my order right. Drive thru was backed up so we went in. Counter should've been wiped off. I guess the microwave blew up so they couldn't make a veggie burger. Not sure if go back to this BK. read more

With only a couple of fast food choices, this Burger King knows that most customers are only weekly renters so they can get away with slow service, dirty facility and terrible food. Not recommended, go to Dockside, Krazy Fish or Sunset Grill read more

Me and my son went in to order because I was driving the dually truck which couldn't fit through the drive-thru I have not been inside in years I was horrified when I saw the filth the floor had food smashed into it The Cook's gloves barely fit over his hands the two girls were bickering about doing things one asking the other to do something and vice versa as they rolled their eyes at each other and nothing got done it took forever and as I opened my junior Whopper I noticed the bun must have been slapped right on top of hamburger patty meat from the counter it was prepared on so I wiped it off with a napkin took about three bites and then pulled out a long black hair totally lost my appetite at that point . I understand dropping food on the floor as you're in a hurry to cook but it wasn't just the floor there were tables that haven't been wiped off fingerprints on everything you could barely see through the glass of the door it was super gross! I recommend not wasting your time and if you must eat fast food go to McDonald's it is much cleaner read more

This location is open....probably shouldn't be though. Waited in line at the drive thru for 20 minutes before our order was taken.the girl had my order wrong.....when I corrected her she tried to argue with me. When we finally got to the window....she read my order back and still had it wrong. When I corrected her again....she called to manager to cancel the fries....then stood there mumbling about how no one was gonna make her think she's crazy. Each time she walked away from the window she came back with a mouth full of food. Do the workers here not get a lunch break?? When she finally gave us our food....her mouth was so full( I'm guessing that was the reason)..... Not so much as a thank you or come again....nor we're we offers any types of sauces for our meal. Strongly suggest not to patronize this place.....especially if Miss Allen is working!!! read more

Was just recently closed temporarily due to unsanitary conditions. I know I'm not a fan of maggots and I'm pretty sure any visitors are not privy to them either. Eat here at your own risk. read more