My youngest son is in a chicken nugget phase, so we swing by our local McDonald's a few times a week so he can get his fix. I always place our order online ahead of time to make things easier and take advantage of any discounts or promotions they are offering. I select drive thru as my pick up option so I don't have to bring everyone inside just to pick up his order. This drive thru is PAINFULLY SLOW no matter what time of the day or night we choose to stop by. So slow in fact, that I wrote this review before I even got to the screen to tell them I was here to pick up an online order. I will say that the staff at this location is friendly and that our chicken nuggets are always hot, so they have that going for them. read more

McDonald's - The drive thru line is always slow - Fast Food Near Me - Pawtucket, Rhode Island

If I could them no stars, I would. There was nobody in the drive thru line and thinking it was going to be fast... 10 minutes waiting for someone to come to say something through the microphone. Then I gave her my order; 3 number 3's One of the orders was a black coffee, cream no sugar None of the number 3's had hash browns The coffee clearly had sugar And I was missing a whole sandwich THEN when I went back, the lady tried to give me someone else's order as a truce and then even with my receipt in hands, she tried to gaslight and tell me that I didn't order 3 number 3's. Never going there again. read more

They open at 5 am on Saturday, I was there at 5:15 am, they took my order, but when I got to the pickup window I was asked to come back in a few because they weren't ready yet. There were 4 employees there, and they still couldn't take orders 15 minutes after opening. I went to Dunkin across the plaza which also opens at 5 am, there were only 2 employees working, they took my order and served my sandwich and coffee in about 3-4 minute. Service at McDonald's in armistice blvd plaza has been terrible for a long time now, don't waste your time going to that location. read more

Slow. . . this place takes so long. It took them over a half an hour to get me two egg McMuffins and I had a shit out in the parking lot for it. Do not come here. read more

Can't believe yall burnt BOTH PATTIES and then tried to cover it up with cheese and handfulls of onion and pickles . This sandwich ain't the worse but still ahh couldnt finish it. Not letting this slide next time, driver thru catching it back in full effect. read more

McDonald's - Double Quarter Pounder with Cheese - Fast Food Near Me - Pawtucket, Rhode Island

Before going into this review. This is a fast food restaurant so you can't expect 5 star quality. I went to this location many times; if you want timely service, then you should order it online and pick up inside. The drive thru is one of the longest waits I have been through. I wish the online order number spots were enforced more. I do miss the old decor they had before the remodel. It doesn't scream kids fun zone anymore. I ordered the Minecraft Adult Chicken Nugget meal. Everything was correct, the fries a little too salty but nothing to complain about. This review is a combination review on the many times I have been at this location. read more

I placed a curbside pickup order with my three children in the car and ended up waiting outside for about 40 minutes with no updates. Eventually, I went inside to pick up the food myself, only to discover that both adult meals were missing fries. After going back inside and waiting for help, I returned to the car and realized the Happy Meals were also missing fries. That meant a second trip inside. When I finally got someone to replace the fries, I discovered there was no sauce with my meal -- requiring yet another trip inside. My nuggets were old and cold when I received them. On top of that, my son's Happy Meal was missing the apple slices, but at that point I was not going to go back in a fourth time. Although the restaurant was busy, this number of mistakes and the amount of time wasted is unacceptable. I should not have to double-check my order three separate times just to get what I paid for -- and still end up with cold, incomplete food. This has been a repeated issue at this location, and after this experience, I will now be driving out of my way to the McDonald's in Massachusetts just to avoid this one. Avoid this location. read more

This place is horrible they management at this establishment should be embarrassed that you can't get your team right customer service here is horrible they don't acknowledge you they are rude when asking them for something like I'm sorry I didn't mean to bother you, if you don't like your job then go do something else I didn't sign up for this crap job you did so do your best at it, but I blame management look at that burger wth read more

McDonald's - Food - Fast Food Near Me - Pawtucket, Rhode Island

Asked the young woman behind the counter a question and she completely ignored me. When I asked again she made a face and walked away. I canceled my order and left. Won't be back anytime soon. Customer service there is horrendous. read more

Went late night into the dinning room for a bite with my family . Workers who I'm assuming were off the clock because they would place their own order and then proceed to go to the back and get it as they made conversation with the staff who was currently working were super loud, obnoxious and swearing . On top of that one of them vaping . Just wow ! read more

never enough help on front counter. everyone is helping drive through. I sm standing here with 12 people - no one even addressing anyone standing in line abnoxious group of older kids running around dining room out of control read more

No hairnets are you serious?? My Sundae looked like a SHOWER DRAIN!!!! Service don't even get me started there's about 2 costumers inside and 1 car at drive at for them to take 10 more minutes when I ordered it online awhile ago too , who evers the managers need a new job asap! Place is so down hill go to the Newport ave one, at least they know how to run an establishment. read more

when i got there there was 5 wet floor signs. Somebody must've peed their pants. The food had a meat piece on it. Their service was really slow, it took 1 hour for 1 cheeseburger the price was $19.00, they added it wrong. And then when i tried to get their manager they told me "no." read more

i think i need to move to a new McDonald's because i have been in this line for almost 30 minutes and it didn't even move it just grew longer and longer. read more

Talking about horrible service. Went thru drive thru, asked for quarter pounder with cheese no pickle extra onion. Pay and told drive and wait for your food....no explanation. So I do. I drive up and wait. 8 minutes later I get out of my car and go inside looking for my food. Oh it's sitting right there on the counter. See picture below. Go down the street to the McDonald's on Newport Ave. they at least know what they are doing read more

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I've been getting delivery here and the food is consistent and on time. It's McDonalds quality, so no point rating the food.

Lunch hour.. wasnt even a rush, 3 customers. Took over 20 minutes. (Not a lot in drive thru either) Coffee is old and not extra extra (they rang up 2 at my order and had to refund me), all the food was cold and just a general vibe of not caring from the entire staff... a reminder of why i dont go to mcdonalds, and if i didnt have my car getting worked on, would have skipped for sure read more

This was a happy meal.This is how they prepare your meals, they throw it in like they don't give a crap, oh wait they don't! Also lady handed me my drinks half full I asked her if she can give me a full drink she takes it and just pours ice in it so after I saw her do that I asked for a whole new soda, and she said sorry it's the machine and would not give me a new soda, it just really pisses me off these people don't care about their jobs I can't believe they get paid $15 hour and they can't even put a meal together properly. read more

McDonald's - Happy meal thrown in a box - Fast Food Near Me - Pawtucket, Rhode Island

Wish I could do 0 to -10 stars. OMG how difficult is it to take 4 orders & put them in separate bags. What part of delivering these meals to covid patients in different houses so need meals in different bags do they not get. Gave me food all in one bag. Been here 20 min From beginning & still waiting for empty bags to sort meals. NEVER GO TO THIS MCDOnalds!!!!! Do yourself a favor & go out of your way. read more

This is absolutely the worst McDonald's we've ever encountered. Unfortunately, it is also our closest location. They NEVER get our order right. Not exaggerating. NEVER. read more

Again... same old same old poor customer service. With the added note that the male manager screams n yells at the early morning girl in back. For at least 2-3 minutes, ( she does prep, delivery truck and cooks) been working here for quite some time. ( sadly I forgot her name, she is always pleasant n polite to customers & other employees) She talked respectfully and never did anything about how poorly she was being treated when it was the managers fault . Blames her that my food was not ready. She had it ready. Said she had an attitude. He himself talked and yelled at Her w attitude. No apology for waiting customers. His response.. he was preoccupied. Really???! ( 10 minutes I waited with no customers in line or at drive thru! I told him as a customer We shouldn't be hearing all that screaming and nor should he talk to her like that. No response. Jus handed me my tray and even that was incorrect. No napkins, No hash brown and no condiments. That manager needs training, Re- training or a new position that he can excel at! read more

They cannot get it right! I've given these folks multiple opportunities to cook my egg on my sausage egg and cheese McMuffin WELL DONE. I've mentioned it on a few occasions and stressed that they do so. Instead nearly every time the egg yolk comes out like jelly while the rest of the egg is cooked. Totally nasty as I do NOT LIKE runny or undercooked eggs. Unfortunately I usually find out it's not cooked right after I've left and gotten to my destination. Other McDonald's I've been too get it right % of the time which boggles me as to why these folks can't figure it out. It's real simple yet for this particular location it seems to be difficult. Breakfast is the only thing I get from them and I happen to like the egg McMuffin but if you suck at simply cooking an egg completely there's no point in purchasing from this establishment... read more

IF YOU VALUE FOOD SAFETY, STAY AWAY!!! NONE OF THE MANAGERS OR THE GENERAL MANAGER HAVE FOOD SAFETY CERTIFICATIONS!!!! I was in there a few days ago and overheard a manager speaking to an employee about how the health department was there because someone told them that none of their managers including their general manager had ServSafe Food Safety certificates. The employee asked the manager what a servsafe certificate was and the manager had no idea!!! I emailed McDonald's to complain and the area supervisor Randy emailed me "to insure me that every manager at this restaurant is certified through a Nationally accredited program in food safety". I literally heard 1 manager say they didn't know what it was and another manager laughing about how the ones they had posted are fake. I work in a restaurant and this is a HUGE no-no BY LAW they need these qualifications. Not to mention that clearly no one there knows anything about food safety! I'm horrified!!!! Needless to say I threw my entire order in the trash when I got it. I've been coming here for years and I used to come almost every day but in the past year they're either closed, I wait 20 minutes in drive through, the dining room is a mess, they're always messing up my order. Really wish the old crew from 2-3 years ago was back. NO THANK YOU! read more

I am so upset, I waited thirty minutes for my food just to receive a mcchicken with no lettuce, no sauce, and a messed up happy meal. The kids were so happy to eat food and this ruined their whole day. I come to this place all the time, but this one time they didn't even put effort into making the food. read more

I know its weird to rate a fast food restaurant. But Its near my job, I've been coming here for years and all the people working there have always been nice. I always get my order correct. There is constantly lines there around lunch & dinner time..so they must be doing something right. I'm fast food fan.....McDonalds Fries when fresh and hot are like crack.! This location is consistant! read more

McDonald's - Chocolate chip frappe is SO good! Who knew?? Mickie D's, nice job! - Fast Food Near Me - Pawtucket, Rhode Island

I don't know why I continue to visit this location. Actually it is the closest and most convenient to my house. I honestly go here at least once a week. And at least once a week they get my order incorrect. I think it may be time to go to Burger King. I honestly have never been to a McDonald's that messes up this much. Sad. All o see are complaints on this location. read more

Absolutely garbage sprite tasted like chlorine, nuggets tasted like floor and were raw. Also, the worker talked bad about us to our friends behind us. Like honestly get your stuff together. read more

This McDonald's is an example of a soup kitchen. For some reason the management decided it was OK even though they're exhaust system was broken to still deep fryFoods. Which meant the entire sitting area was incredibly foggy with thick black smoke. If you feel like constantly choking while trying to eat a disgusting chicken sandwich then you have found your spot. I think I'm going to call the health department next. Enjoy your smoothie read more

Closed at 8 PM on a weeknight drive-through is supposed to be 24 hour but it is also closed

Just don't go to McDonald's on this Boulevard they talk to you like you're a moron could even give me pickups with my double cheeseburgers they were all I ask for a soda for my problem because I wanted my perfect double cheeseburger with my pickles in a minute to adjust they just laughed at me and said no we don't give nothing out for free I guess the joke's on me but I'll never going to McDonald's again because their customer service sucks read more

Okay, I know, it is McDonald's, it's fast food and barely worth the time it takes to write a review. However, in this case, it is worth it. Why? Well, this review should have been done some time ago, why? Because this place blows and you should avoid it at all costs. I always get sucked in and will hit this location because it is so close to home, it is open 24 hours on weekends, and many times after a long night out I am craving that junk food and need to stop. But I never learn, I don't know why I always come back here? And, it's equally crappy on nights as it is in the middle of the day. The inside of this location is gross, just completely filthy. I generally go through the drive thru but I can tell you, if you are going to go in to this place, make sure your shots are all update, and probably make sure your will is all set up too. Chances are you will walk in and step on some good old crusty fries or pickles, which may end up in your food.. But, the main issue here? The freaking wait time! no matter what time you go through the drive thru you are WAITING, and when I mean wait, I mean wait.. If there are two cars in front of you, forget it, you are there at least 15 minutes. I got a big mac tonight and a 10 piece nugget for my GF on my way back from Twin River. Two cars in Drive Thru, waited 15 minutes and finally got my food. The food was hot but my Big Mac literally fell apart. So, if you are dying of starvation and can't find a bag of dumped food on the side of the road, I guess hit this place up. I really do feel silly writing about a Mcdonalds but this place is pathetic. There is one less than 10 minutes up the road open 24 hours in Attleboro that I will be going to from now on.. Below based on 5 stars SERVICE 1/2 FOOD ** LOCATION ** read more

Women's bathroom filthy and cold and smells. They charged me 3.77 for cheese egg English muffin ask manager if it was correct he said no ,I asked him to make the correction he said go tell cashier to do it I told him she didn't know how. He sat there and did nothing. I got ripped off. Obviously minus sausage would be cheaper! Not the same. $ 10 min wage is too much for these knuckle heads. read more