Ran pretty well, the inside is not always open. Both windows in the drive thru are not always open so the line tends to move slower. Food is pretty good They asked if I wanted cheese on my McChicken then they didn't even add it. But why ask ? The inside is cleanish, not too notch read more

McDonald's - Large caramel iced coffee pretty good - Coffee & Tea Near Me - Oceanside, California

Horrible is an understatement. After waiting in drive-thru line for 28 minutes, food was cold and we received horrible tasting stale fries. It sounded like staff was getting in trouble by their coworker or supervisor- could be heard from outside. Asked for straws and dipping sauce, received attitude and a sigh. Service, food, and over all environment is horrible. Wasted money, gas, and so much time. Please hire better staff or at least provide better training. Improve food safety handling, as cold food should NOT be given out! Time frame: 05/16/26 10:32pm- 11pm read more

How the hell do you not have Shakes and Ice Creams yet? It's been months since your machine went down.

McDonald's Drive-Thru Review down right Flat Line and I'm Not Feeling it! I just spent $40 at this location, and honestly, this is exactly why McDonald's is going downhill. The app never works when I need it, which makes ordering frustrating. When I asked the clerk about a shareable meal, she told me flat out "we don't do that here." This isn't the first time either this is the second time I've been denied something that's supposed to be available. On top of that, the drive-thru lines are ridiculously long. With the amount of traffic at this spot, you'd think they would've upgraded to two lanes by now, but nope. Instead, customers just sit and wait. For $40, I expect reliability, consistency, and at least a little convenience. Sadly, this location delivers none of that. Costumer at pickup window standard. Food was cold and not what I wanted. Location their playground has been blocked off years even my 7 year old made a commit. Inside dining area for the most part is clean and presentable. Do better! Been visiting since 2007. read more

McDonald's - Coffee & Tea Near Me - Oceanside, California

The first thing you know about this McDonald's location is that it is on base! If you don't have base access, you will not be able to get to it. That being said, I've never had any issues with the food here. It's exactly what you would expect from a McDonald's. There is a play place, but it looks like it's closed off currently with some plastic fencing wrapped around the entire structure. The reason I'm giving this location a three-star instead of a four or five star, is because very oftentimes the service here is quite slow. It can be frustrating when you're on a time crunch that you decide to stop in at McDonald's to get a quick lunch and then to have that lunch take longer than you think that it should. In my experience this also doesn't matter if it's the drive-thru, or going into the dining room, very oftentimes the service here is quite slow. That's really the only issue with this location, I've never had any issues with the food and everyone who works here is always friendly and courteous. read more

They usually take ten to fifteen minutes just to take your order. Always slow and poor food quality.

go to the other mcdonald's on the base the food and service is much better. multiple time ive been here i've been trapped in the drive thru for 30+ and they've messed up my order too. never had a good experience here read more

What? Took 21 minutes to get my mobile order. What happened? At least they should let me know it will take this long and give me a treat. Very disappointed . Can understand why they get bad reviews. read more

All these staff members behind the counter can't even clean up the dinning area! It was disgusting! We had to wipe our own table down, the floors looked like they haven't been mopped in days! The fries and chicken nuggets reheated so many times it was a just dry and stale! The staff probably eats their food freshly cooked! Management looked fat af making sure she ate good! CLEAN UP including the staff! There's people who need jobs that will actually work! read more

SLOWEST PLACE EVER!! Been in the drivethru for 15 mins just waiting to get my ONE item. No reason it should take them THIS LONG! I rarely come here because they are slow. Decided to try today since I had an extra 20 mins to spare this morning. Even that was a mistake! If you want to spend an hr waiting in your car then by all means this is the place to come read more

I usually don't complain but this location really just has a poor level of performance. They take forever in the drive thru (8-10min per car). It's already been 3 times that the food was served cold to me. They just can't seem to get the vanilla iced coffee right. They never have change for bigger bills I hope they're not just being lazy and don't want to go to a manager or pull change from the back. Doors are locked well after they open. Whoever is managing this location needs to their sh*t together asap. read more

Absolutely terrible. Slow service and customer service subpar. Stopped here because the kids were screaming there head off. Only saw three cars in the drive thru so stopped in to grab some fries. Get the menu to place an order and waited for the attendant. The attendant didn't say anything after like 4-5 minutes. I say hello and he responds "oh, go ahead with your order". Ordered two small fries and a large fries. Sat in the drive they for another 15-20 just to get Luke warm fries. . Absolutely horrendous. Needless to say never coming back. read more

Kenny(guy with the glasses) gave excellent customer service at this McDonald's. He gave the best customer service I have seen in a long time. I see him in management read more

Costumer service needs improvement, they gave me unsweetened tea when I ordered sweet tea ,had to wait what felt like 10 minutes for a simple fix , just left me standing and someone else eventually fixed my drink , it felt like they weren't even keeping track of my drink that needed fixed read more

So this was a crazy day I just wanted to get a quick easy lunch for me and my fiancé and I somehow managed to leave my Entire wallet on the floor of the restaurant Drove like a mad woman back across the base and panicked my way inside thinking all my identification and money was gone They had it ready and waiting for me after they quickly confirmed who I was Que massive sigh of relief and post anxiety induced adrenaline exhaustion I get back to my partner only for him to tell me they forgot half my order (that's also on me I should have checked the bag before accepting it) he's on his way back now to see if he can go get it Overall very grateful they kept my property safe and secure and got it back to me before I had a full blow panic attack Thank you all for your help and saving me from the absolute pain it would have been to get a new driver's license and cards Hope my future husband wasn't too rude about the missing nuggets read more

On 13SEP2024 at 1222 pm, I ordered curbside and parked at spot 7. By 1250 pm, there was no order, so I walked in to retrieve my order and found it was sitting with many others waiting to be delivered. It was cold because it had been sitting for a while. I requested a new order. They failed in customer service, timeliness, food quality, and curbside service. read more

Service is horrible, I ordered and didn't even have change for my bill so they ended up not giving me my order like if it was my fault. McDonald's is a big company to have enough change for a bill. read more

The service sucked. Food was so cold and been sitting there for a while and that's what they wanted to serve. Good thing we saw our food before leaving. read more

I went to the McDonalds on base this morning and received excellent customer service. The order was accurate & the food was a good temperature as well. I had not been to this location in over a year due to some bad experiences; however, today every person was very courteous, food was done in a timely manner and the food was a good temperature. Thanks guys read more

Someone please explain to me why the hell every time I come through here I can't ever get my ice cream. It's always down.

Minus -1 Can't get a simple order right. NO salt or pepper-made three times. Cook did not understand English very well. For years a simple order is difficult. You'd think they'd operate with pride, means its a military base. read more

I've been here dozens of times over the past couple of years by far the slowest fast food service you'll ever find

If I could give zero stars, I would. How this place is still open, is beyond me. Wrong order, food cold. I understand mistakes happen, but every visit? read more

The most disgusting McDonald's I've ever been to in my life! Stood around for about 10 minutes to place an order for who turns out to be the "Manager" to go back and forth with an employee about washing dishes from breakfast! I think it's safe to say I'll never be back here again. How this is allowed on a major military installation is an embarrassment for MCI West leadership. read more

McDonald's - a view of the counter from inside the restaurant - Coffee & Tea Near Me - Oceanside, California

Horrible service. Disrespectful staff and awful wait times. This is supposed to be "fast food" not wait 30 minutes for a large dr.pepper!

Closed before midnight on a Friday night? Rude. Open something past 11. Trash. Some people are hangry on their way home from work.

This location always has cold fries. No matter what time of day. The food tastes old and some of the drinks are watered down. They serve a lot of people but that shouldn't take away freshness. Ultimately if you want a good McDonald's lol, you have to go out of the gate or to the one across from the air station but even that is a hit or miss. The drive thru can be extremely packed from 1130-1 so be mindful of that. My son is 5 and noticed the difference McDonald's , to my surprise he know has a specific we better not go here anymore. Please make sure food is at least warm when serving people. read more

I've never waited 40 mins for a drink before. Awesome experience + great service perfect 0/10

An Employee Named Alex was really professional and assisted me in a very quick manner, his demeanor just made me feel very welcomed, way better then the 22 Area Mcdonald's when he's on the Clock. read more

Slow service, horrible microphone. The food was okay, chicken nuggets were cold and hard. Definitely have had better food at different McDonald's locations. read more

This mc Donalds Never seems to have any featured items that are advertised. No ice cream slushees or Frappees at 3 pm. My most recent Visit I got only a spite that was flat. When I called the store no one answered the phone. If they weren't on base they wouldn't be open. read more

Either management needs to be improved or they need to check on their employees... My husband was just ordering and had a worker walk away mid order saying she isn't taking the order because her head hurts while she had an AirPod in her ear LMAO like what???? read more

Extremely disappointed with their chicken nuggets. My husband asked for fries no salt and a 6 piece McNugget for me and my son. Thankfully, I looked down at his nugget after noticing he wasn't interested in it because there was a weird green substance which looked similar to mold. I ended up trying a different nugget in the box and immediately spit it out! It tasted as if it was either left out and reheated or just plain old. I've never had nuggets from McDonald's taste anything like that before.... Tip for anyone who wants McDonalds a few hours before close.... don't get anything from there..... *smh read more

McDonald's - Nasty chicken McNugget - Coffee & Tea Near Me - Oceanside, California

I watched the guy literally make my slushie immediately after he made a frappe using the same container without rinsing. Ordered a fruit punch slushie, filet of fish and a cheeseburger. Gave us three mcchickens and a double cheeseburger (someone else's order) we had our hands in the bag and let them know it was wrong but they took it back and placed it next to the window to still give to the next guy. I'm not sick or anything but that's disgusting even if we weren't currently in a pandemic. Oh and obviously they gave me a blue raspberry and not fruit punch. The guy had oval shaped glasses and short black hair. Thanks. read more

McDonald's - Coffee under lid on left and coffee on top of drink on next three, most obvious in far right. - Coffee & Tea Near Me - Oceanside, California

Found a piece of paper or a sticker in my Sandwich. This isn't the first time I've had trouble with this restaurant. The food is almost always poorly prepared. They often don't put enough syrup in their soda machine. People get food poisoning here. The workers are mostly incompetent and cant answer standard questions. Lastly, the place is absolutely filthy. Please save yourself the trouble and don't go here. read more

McDonald's - two breakfast items on a table - Coffee & Tea Near Me - Oceanside, California

Just no. First of all please don't eat here ur gonna get cancer or some other disease. I went here with my bestie jimmy jahula and the food tasted like it was sucked through a vacuum and then dumped in the trash of a public bathroom, and then taken on a train to a third world country and left there to rot for a couple years until it was finally served to us by a minimum wage disrespectful worker. DONT COME HERE IF YOU WANT TO LIVE TILL YOUR 30 read more

So today I got McDonald's for dinner and I opened my cheese "burger" but when I opened it there was no patty, I was shocked on how they messed up this burger. So when I opened it there were only cheese and a pickle I was so devastated on how this happened, I think that they should remake the restaurant because, the food is kinda bad and it isn't the best I've seen. Its kinda sad on how you could mess this simple easy order this is a bad way to give me my food. I should order a bull doser and destroy this establishment and that right their shows on how this makes me mad because they didn't give me a patty on my american cheese burger . Truly sorry for anyone else if this happend to them amen. read more

Horrible service. Lines in the drive thru and the wait was too long. We Left the drive through to Go inside. There was 1 other person in line. Staff were fooling around laughing and giggling by the drive thru including manager Dominic. I have footage as I was appalled by the behavior. People don't like waiting longer than they have to. Especially when we are hungry! My video shows the guy worker speaking with the MGR, then the manager laughs out loud, not sure why. Then you then see the guy come back to the register to tell the person ordering "we ran out of ice, I didn't know we ran out of ice". Like what type of foolery is this! On top of this you give us cheeseburgers that look like trash. (See pic) Fries were luke warm, expecting hot as they had to make the food since we waited so long. I did however love the new ice frozen drink they had. read more

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There were no lines today so I didn't have to wait long. With that being said, one would expect that more time was available to ensure that the quality of food going out is at its peak. Unfortunately, no attention to detail was given this afternoon. The woman who took my money was less than friendly. My food was not fresh -the sandwiches were no warmer than room temperature-; and you guys forgot to salt my fries. Lastly, the prices at this specific location are higher compared to most other McDonald's I have ever been to. What a way to support your troops! *slow clap* read more

Did not realize order was incorrect until arriving home. This is not the only occasion of drive-through error. The sandwich ordered costs more than the sandwich received. Will communicate with on-site management about a remedy for this situation. Should drive-through be an option in the future, the order will be checked before departure. read more