Usually, my experience here isn't amazing but today was a different story... Me and my best friend came in to try the new dirty sodas. Adrian absolutely WOWED us with the best service I have ever had at a McDonald's. Adrian was so friendly, so kind, and provided us a wonderful experience. read more

McDonald's - Golden arches on a spring night - Fast Food Near Me - North Bend, Washington

This has to be the SLOWEST McDonald's in the state and then THEY GAVE US THE WRONG SANDWICH. How hard is it to put food in the right bag??? We stopped here with our rv trailer and I walked our 2 dogs while the guys went inside to order breakfast. I wish I had looked at the time we arrived. I noticed the car line seemed slow, and sometimes the car at the food pickup window was pulling out but the following car was still back at the pay window. That seemed weird but whatever. I'm a patient person, but after about half an hour I decided to go inside to tell the staff to give some of lobby customers their orders too. The guys were on their way out the door when I was headed in the door. Back at the truck, one of our three sandwiches wasn't ours! Back inside, they made the right one immediately! What the eff. Why did it take so long for our order in the first place? While we ate in the truck we watched the drive-up line creep forward one at a time, help up at the pay window. When we left, a red pickup that was after the order screen was finally at the pickup window. I think next time we'll just park here and walk across the street to Burger King. The food quality was fine, normal for a McDonald's pumping out breakfasts. read more

Me and my wife ate here tonight and noticed food tasted really funny on the way home. Oh what's this?! Someone dosed our food with THC, we tested positive when we do not smoke in any way shape or form. Hits me like a freight train and I have to pull over. Ridiculous that you can mishandle food like this. No wonder this place has such low rating. Along with the fact you can't hire people that speak English. Actual disgrace. Someone should be arrested. Won't be eating at McDonald's ever again! read more

Stopped by this 'wonderful' location for the 9th time in two weeks to get my very sick grandmother a fish sandwich. Nine times in a row when she opened the box this is that the fish sandwich looked like. Nobody there cares. Nobody there cares if we care. Nobody thinks about what the customer sees when they spend $5.29 per sandwich. Nobody at the North Bend McDonalds cares. Nobody at McDonalds corporate cares. This is what we deal with at these fast food places. The fact that nobody cares. read more

McDonald's - Fast Food Near Me - North Bend, Washington

The management and owners are RUDE RUDE RUDE! My wife and other various families we know have experienced this rudeness first hand. I have witnessed a woman manager (perhaps indian descent) treating her employees like rubbish and another man ( perhaps indian descent) chastising me for being friendly with his window worker "Teri" and window worker "Julie". And i dont mean in a intimate way but just a "good morning" & "how are you doing" way. I know that the drive through can be hectic at times and its all about keeping the all mighty dollar flowing but a smile and a friendly gesture will and can go a long long way to make someones day better than it was before they decided to spend there hard earned money at your RUDE ASS cafe. My next move is to go to your corporate people with my rant complaint and so on until maybe you all change your attitudes. read more

Absolutely the WORST McDonalds I have ever been to, low quality food even from McDonald's standards, in all the times I've gone I have yet to receive food that you could even think was made in the last hour. And my most recent visit takes the cake for the worst. Soggy cold fries and nuggets that had been completely dehydrated, Rock hard and malformed. If you value your money and your mouth please just go anywhere else read more

This place gave me FOOD POISONING! i ordered a 10 piece nugget and for one asked for it to be fresh never got it fresh and for two 30 minutes after eating it i was having the worst stomach pain in my life and then about 2 hours later i threw up all the chicken nuggets and i continued to throw up the entire night and have bad diarrhea Going to the urgent care today! don't recommend this place at all. STAFF IS ALSO RUDE read more

No heat " it's broken. Pursuant to app meal should have been delivered to table. Per manager we have no staff. They should have turned off that option read more

McDonald's - Large fries - Fast Food Near Me - North Bend, Washington

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If there was an option for a zero rating, I would have selected that! This location is horrible. Out of my last 6 drive up window orders at the North Bend WA location, only one order was complete when I got home. This order was complete as there is one employee who has been there for years, Leone, who is very professional and passionate about her job and customers. The following five orders were missing items such as all the orders of fries for the meals ordered, one of the breakfast burritos, beverage for the meal, etc. Notified in person on the first order gone wrong to the manager on shift. Spoke with manager of importance to trust the full order is provided since you drive away. The next incomplete order I tried to call repeatedly for the missing fries to no avail. Contacted headquarters and amazing how quickly the local owner replied. Phone had not been working for a substantial amount of time. Management replaced the meal and apologized. Expressed she would work with the team to ensure accuracy on orders. Tried again this weekend, missing one of the breakfast items ordered. Called and phone did work as it was answered the 3rd time I tried to report the issue. Manager answered and said she would talk to her team about being more careful of completing order. Explained was not my first issue. Insincerely apologized and repeated she would talk to her team about being more accurate. Sad since McDonald's is an iconic restaurant. This location needs to be visited by corporate to get a refresh of basis requirements or closed if the owners cannot/will not get these issues fixed. If this has occurred to my last few visits, how many other orders are not completed when already on the interstate? read more

Food wasn't hot at all. Service was super strange. No polite interaction at all. You self order, put your number in and they dont bring it out. Seemed really unorganized. read more

It's hard for me to go to McDonalds to begin with but this place has left out items that we paid for twice. My bad for not checking, as we live 20 miles away, but that's it, we won't be going back. Also place looks dirty.... read more

Been coming here for years it's amazing the atmosphere the employee's and the food all amazing

McD is always a stop when in North Bend to quench my thirst. Those $1 large cokes are perfect to satisfy your needs before you cross the mountain pass. I'm not sure why the hate from fellow Yelpers for this location but hell they have a double drive through line, fresh cooked burgers & fries and yes COKE. Plus if you use the McD app you can grab other items for a deal. The North Bend McDonalds is a quality place for a dining experience. At least that's how I feel when I stop in. read more

Food is fine but they always hire the worst staff. Just came through and the red head at the 2nd window was so rude and overall unpleasant to speak with. read more

This place was conveniently located near a gas station I recently patronized. I used the phone app and was given a code used for the drive-through. Once there, the process was super quick and accurate. The staff were pleasant and welcoming. Parking was convenient to eat my meal in the parking lot. read more

McDonald's - Fast Food Near Me - North Bend, Washington

They prioritize the drive through at this location. And the food took way too long. Fries were cold. But what else can really be said? It's McDonalds. read more

Came in at 10:30, supposed to be open 24hrs per yelp, google, and Apple Maps. Says on the door everything is open until 11 but still fine because like I said, I was there 30 before 11. 20 min detour for this btw. Drive through had cones in front, workers were inside just locked the front door so nobody could get in. Crowd of confused people coming and going for the next 10 minutes while I tried a mobile order (that never came) worst McDonalds experience ever and that's saying something because it's literally McDonald's. UPDATE YOUR STORE HOURS. read more

Someone was eating behind the counter while working with food, a staff comprised of rude, middle eastern people, food in improper packaging, grease all over the hamburger container, stale french fries. From the bad service to the inedible food, this is one of the nastiest locations I have had the displeasure of entering. Oh, and when I treid to file a complaint, guess what I got? Yes, a person with a middle eastern name and accent. Go figure why no one cared about my experience! read more

Heading to Seattle for WWE SMACKDOWN and needed food so I stop at McDonald's and that's when hell began. It was jam-packed and when my dad tried completing his order on the kiosk and it would not continue and one of the workers was yelling songs and no one would help us. I have never been to a horrible McDonald's ever in my LIFE unlike this McDonald's read more

As in past years, your company advertises Shamrock shake for St. Patrick's Day, March 17, and you NEVER have it available: no ice cream, machine broken, etc.!!! What is your problem??? read more

I used the men's restroom before ordering. A young man who worked there, also using the restroom, came out of stall, straightened his shirt and walked out without washing his hands. this is unacceptable. He was filling orders and passing them on to customers. He handed us ours. read more

For starters, I would like to thank Frank B. ( the 5 star review underneath me ) for writing a terribly fake review for my hometown McDonalds. Mcdonalds, Fixing your rating starts with fixing your operations. OPEN YOUR LOBBY. This is the 5th time I be been to this McDonalds location, it's so irritating. I would love to just sit down with my family and enjoy, one star review for McDonalds. Have some standards! Corporate needs to see that this business hasn't been open in-lobby since the start of 2020. LAZY. STOP SPENDING MONEY ON FAKE YELP REVIEWS AND START PAYING ATTENTION TO THE CUSTOMERS WANTS AND NEEDS. read more

McDonald's - McDonalds parking lot full, I'm at Burger King now - Fast Food Near Me - North Bend, Washington

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This is absolutely the worst McDonald's by far. The service is terrible, food is lukewarm and usually wrong. Plus when did McDonald's start serving cold hard one inch French fries from the bottom of the bag? It's the only McDonald's on the way to my daughters so I have stopped here many times. I've given them more than their share of chances. The worst :( read more

Probably visited this McDonalds a couple of times whenever we're around the area for a quick bite. But it never is an easy drive-thru experience since the line had always been long. That is the stressful part, especially on the weekend when there are lots of people inside the restaurant as well as in line waiting at the drive-thru. Ordering was a breeze, but getting the food took some time. Then getting out of the parking lot can be a hassle as well. read more

Clean and easy to get to but veeeery slow and service is just not there. The cash registers are closed and the only way to order is at the kiosk, not that easy for special needs folks. The drive through is decent but avoid for dine-in :( read more

I've cream machine has been broken for over two months. There is good food but the ice cream. Machines need proper care

Says open 24hrs but the lobby closes at 9 and the drive thru closes at 11. Just go to Burger King atp.

Longest line EVER ALWAYS! Takes FOREVER!!!!!! We have to go here due to the kids request but it's a life mistake every single time. read more

Slow under staffed service. Waited in line 20 minutes then was handed this mess. I opened the box and this is exactly what I saw. read more

McDonald's - McDonalds in North Bend - Fast Food Near Me - North Bend, Washington

Quick breakfast stop - food was hot, employees were friendly, dining areas and restrooms were spotless and easy access from I-90. Perfect!

I asked for EXTRA pickles on my burgers. On both of them. I got ZERO pickles. It even says EXTRA pickles on the sticker on the burger wrappers. NEITHER of them have pickles on them let alone extra. To add, Ice cream machine wasn't working AGAIN. And I ordered a frozen coke, they said it wasn't available. Why was I able to order it then. I saw it working with my own eyes. read more

Worst service we've ever encountered. Most McDonald's now have the recorded message "Will you be using your mobile app today?" before you order. This one barks out "mobilapp" and you have no idea what they're even saying. But that's just the beginning. Both the cashier and the food window attendant were so unfriendly. Totally flat affect. So flat, we thought they may be a couple of new Tesla robots, but the robots are friendlier by what I've seen. Fries need more salt, too. read more

Terrible customer service. Very disrespectful and the food is as gross as the workers attitude.

Unusual for me to leave a negative review, but this is a last a straw thing. Such a typical experience that it transcends comical. You walk in, dirty. You mill around with other folks hoping they can talk to a human, nope. You have to touch a screen that hasn't been disinfected in quite some time. You have to struggle thru multiple screens to find what you want, they don't have it. You look around and realize that there is only half the staffing, they are all over paid, and the reason the McDonald's experience sucks is because they have abandoned the model that built the brand - young kids moving fast and making mistakes, but that's OK cause the food is cheap and hot, and there are 50 of them back there. Now there are few workers, they make the same mistakes, but because they are paid so much the food prices are ridiculous and you can't talk to anyone to correct the inevitable mistakes. If the customer only talks to a machine, it isn't customer service. Over paid entry level workers who think they are special because they make so much money, are still entry level, just with attitude. With out a human, you're just a machine, a tool, a resource. And here's the thing, as a tool user, when they become defective, I throw it away and get a.new one. You no longer fit in my tool box. Literally every other fast food burger place does a better job. You can do better. I can do better. PS, who has a McDonald's with no coffee service in the morning? Really. read more

It's after 10am and they won't let people inside. No good signage. I recommend not ordering online expecting to get food unless you feel like sitting in the drive thru forever. So maddening and not customer friendly. read more

Worst McDonald's I've ever been to. Staff sucks and is typically rude and slow, they lie about their open hours, and frequently have curbside pickup or drive through "closed" with wet floor signs and will actively complain to you when you try to come in because they keep the inside closed and locked. Don't go here. UPDATE: worse than ever. Food comes cold and orders are ALWAYS wrong. Please close this location to spare anybody else from the staff and food quality. Slowest McDonald's with worst service and worst food. read more

SUPER SLOW SHOULD NOT BE CALLED FAST FOOD. BEEN IN LINE FOR 15 minutes haven't even taken my order.,, need to change something. This isn't the first time coming through here. Lobby is super nice and clean restaurant. Drive through not good decision. read more

This is my local McDonalds. As the parent of two kids under five, the Golden Arches make a more regular appearance in my life than I'd necessarily prefer, but when chicken nuggets buy domestic tranquility, you do what you have to do. Unfortunately, North Bend is home to the worst McDonalds on planet earth. Ask any local what they think of this location, but only if you have 20 minutes and there are no children within earshot. Slow service, crappy product, rude, drug-addled, slack-jawed and/or gross staff, the list goes on and on (and on). Simply put, it's where dreams go to die. Today's outrage: It was a three event day for our four year old. Gymnastics, soccer, and a birthday party. By the time we left the party it was 7:00pm and we had a wet, dirty, hungry toddler who was closing in on bedtime. In other words, exactly the kind of scenario where we say "to hell with the organic carrots, let's hit the easy button and get a brown sack of cheap calories." North Bend is a "travel" location in the lingo of the fast food trade--it's highway-adjacent businesses are particularly busy on weekends. Ski area traffic, campers, road trippers, North Bend is in the ideal location for anyone heading over Snoqualmie Pass who finds themselves in need of a gas and grease top-up. With this in mind we placed a mobile order. We pulled into a numbered slot, clicked the "we're here" button in the app and settled in for a wait (been here, done that). 10 minutes passed. 20. 30. There is a window of time a toddler will wait patiently for a chicken nugget, and 30 minutes is at least 25 minutes past the green zone. Desperate, I contemplated going in, but watched several fellow woeful patrons approach the door only to find it locked (another favorite trick of this location is locking the doors anytime they sense they may be pissing people off, which is to say, always). So we waited. It could have been that the kids were watching the second Ice Age movie in the backseat, but I swear I've seen glaciers move faster than the service was moving tonight. When at long last, a harried employee emerged from the restaurant with our little bag of crappy food, she breathlessly explained they were short staffed. I asked, "how short", and was informed there were a total of three employees working in the restaurant. Three. THREE. At dinner time. On a Saturday. In the summer. At the last exit on the Seattle side of I-90 with any services for 50 miles. Incompetence, plain and simple. The couple who own this McDonalds own a raft of Golden Arches locations. This one in particular should be a mint for them. Unfortunately they have literal morons running this place. If I was them I'd be considering burning the place down for the insurance money. But if they don't have the stomach for that here's an alternate idea: Sack every single employee and start over. read more

I don't care for ordering from a kiosk, but no one is available to take your order. The menu tracker wasn't working. McDonalds relies too heavily on technology and not enough on customer service and satisfaction. read more

What could improve is reading the ingredients cuz i asked for no lettuce but what if i was allergic to lettuce, please read the instructions customers put God bless you! read more